• Title/Summary/Keyword: emotional experiences

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The relationship between emotional intelligence and cultural competency of dental hygiene students (치위생(학)과 학생의 감성지능과 문화 역량과의 관련성)

  • Park, Min-Seon;Jang, Jong-Hwa
    • Journal of Korean society of Dental Hygiene
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    • v.18 no.3
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    • pp.385-397
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    • 2018
  • Objectives: The study was a cross-sectional research to examine dental hygiene students' multi-cultural experiences, emotional intelligence and cultural competency and to understand the correlations among them. Methods: The study was conducted from September $1^{st}$ to October $31^{st}$ 2016, based on the survey of 449 students in the department of dental hygiene at 7 Universities. The questionnaire consisted of 57 questions including general characteristics (n=7), multi-cultural experiences (n=7), emotional intelligence (n=16) and cultural competency (n=27). Results: Each score of students' emotional intelligence and cultural competency is 3.43 and 3.01 respectively in 5-point scale. An analysis of correlations between emotional intelligence and cultural competency shows that the higher the emotional intelligence, the higher the cultural competency (r=0.342). The factors affecting the cultural competency include use of emotions (${\beta}=0.327$, p<0.001), control of emotions (${\beta}=0.254$, p=0.001), frequency of multi-cultural media (${\beta}=0.221$, p<0.001) and experience of multi-cultural class (${\beta}=0.221$, p=0.002). The modified explanatory power in this model is 28.2% (F=10.856, p<0.001). Conclusions: There was a positive correlation between emotional intelligence and cultural competency, and the contacts with multi-culture and experience of class are identified as the affecting factors. Dental hygiene students should acquire theoretical experiences regarding the multi-culture through curriculum or continuous educations and it is necessary to promote such educations in order to develop and apply the programs for the enhancement of emotional intelligence.

An Analysis of Research Trends on Early Childhood Teacher's Emotional Experience - Focusing on Domestic Journals - (영유아교사의 정서경험에 관한 연구 동향 분석: 국내학회지를 중심으로)

  • Kim, Soo Jung
    • Korean Journal of Child Education & Care
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    • v.18 no.3
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    • pp.51-64
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    • 2018
  • Objective: By doing a more comprehensive review of recent domestic studies related to the emotions experienced by the early childhood teachers, the current study aims to suggests the direction of various emotional research experiences; and provide the basic data necessary for the development and application of a program that helps early childhood teachers experience more positive emotions in the child care setting and effectively addresses the negative emotional experience. Methods: 87 previous studies which were published in the journals related to various emotional experiences experienced by the early childhood teacher since 2008 were analyzed. Results: It was found that the emotion - related articles of early childhood teachers showed that, compared with before 2012, it increased after 2013. Also, the tendency of the data collection method was mostly composed of the papers using the questionnaire method using the test and the scale. As the most studied topic related to the emotional experience of early childhood teachers, the negative emotional experiences were the exhaustion experienced by the teachers. And the most studied topics on positive emotional experiences were the happiness experienced by early childhood teachers; The research that explores the variables related to the happiness experienced by the early childhood teachers was the majority. Conclusion/Implications: The analysis of this study suggests a systematic understanding of emotions experienced by early childhood teachers and suggests future directions for supporting healthy emotional experiences.

The Interaction Between Children and Mothers During a Picture Book Reading and its' Influence on Children's Emotional Experiences and Memory Recall of the Picture Book (어머니의 그림책 읽기 상호작용이 아동의 정서적 경험과 이야기 회상에 미치는 영향)

  • Song, Ha-Na;Choi, Kyoung-Sook
    • Korean Journal of Child Studies
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    • v.31 no.1
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    • pp.219-234
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    • 2010
  • This study examined the influence of mothers' reading and scaffolding behaviors on children's emotional experiences and memory recall during picture book reading. Sixty children, aged 6 and their mothers participated in this study. Each child-mother dyad was observed in a lab setting which was designed to evaluate child-mother interactions during a picture book reading. The data were analyzed using correlation and multiple regression techniques. Our results indicated that mothers' task-oriented reading behavior affected the children's lack of positive emotions, whereas mothers' fun-oriented reading behavior was associated with the children's positive emotions. The task-oriented reading behavior also accounted for children's poor memory performance in relation to the book. These results were discussed in terms of the relationship between emotion and cognition through book reading experiences.

The Effects of Servicescape, Brand Reputation and Experiences on Brand Attitude and Loyalty in Korean Restaurants (한식레스토랑의 서비스스케이프, 브랜드명성 및 체험유형이 브랜드태도와 충성도에 미치는 영향)

  • Lee, Na-Rae;Ha, Dong-Hyun
    • Culinary science and hospitality research
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    • v.19 no.3
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    • pp.173-193
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    • 2013
  • This study was conducted to investigate the effects of servicescape factors(space, convenience, aesthetics, comfortableness, cleanliness), brand reputation and experiences factors(feel, think, act, relate) on emotional and cognitive reactions of visitors to Korean restaurants. It also investigated the relationship between emotional and cognitive reactions and brand loyalty. A total of 353 questionnaires were analyzed using the factor analysis, a reliability test, and structural equation modeling analysis. The results revealed that space, aesthetics and comfortableness were positively related to emotional reaction, and convenience and cleanliness were related to cognitive reaction. This study also found that brand reputation was positively related to emotional and cognitive reactions. Moreover, it was found that think was positively related to emotional reaction, and feel, think, act and relate were positively related to cognitive reaction. Finally, cognitive reaction was positively related to loyalty. Therefore, Korean restaurant marketers should introduce or strengthen servicescape, brand reputation and experiences, which increases brand attitude or loyalty.

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A Phenomenological Study on the Bereavement Experience of Adults Women (성인여성의 사별경험에 관한 현상학적 연구)

  • Lee, Myeong Sil;Kim, Hyun Jin
    • The Journal of the Convergence on Culture Technology
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    • v.8 no.6
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    • pp.243-250
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    • 2022
  • This study attempted to explore the essential meaning of emotional experiences of bereavement of with the mother, the main caregiver of adult women. For this purpose, three adult women who had experienced bereavement with their mother were subjected to an in-depth interview method about their life experiences and their meanings. The collected data were analyzed by applying Colaizzi Phenomenological research method. As a method of deriving the research results, four categories of "Bereavement Experience," "Emotional Experience," "Relationship Experience," "Growth Experience," were derived by conducting a study on the essence of the emotional experience experienced by an adult women who loss her mother and the effect on the life of herself and her family became. This study is meaningful in that it contributed to recovery and growth by healing with positive life changes according to the passage of time and the will to overcome despite the trauma of suffering and loss due to the death of the mother, the attachment target.

Effect of Consumption Value of Restaurant Service on Consumer Satisfaction: Focusing on Consumer Experiences at a Chinese Franchise Restaurant (외식서비스에 대한 소비가치가 소비자만족에 미치는 영향: 중국 프랜차이즈 레스토랑 소비자경험을 중심으로)

  • Sun, Wan Lu;Hwang, Hyesun;Hong, Ji Hyung
    • Human Ecology Research
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    • v.58 no.2
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    • pp.177-186
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    • 2020
  • This study examined consumer experiences on consumption value for the restaurant service and the effect of consumption value on consumer satisfaction. Consumption value was composed of four values: functional, social, emotional, and epistemic. Participants consisted of 407 consumers who live in Shanghai and have experience eating at Haidilao restaurant. The results of this study suggested that the perceived consumption value of the restaurant service varies by the socio-demographic backgrounds of consumers. Consumer satisfaction is affected by the epistemic, emotional, and functional values of the restaurant service. The effect of epistemic value on consumer satisfaction with restaurant service was the highest among all consumption values followed by emotional and functional values. There was no significant effect of social value on consumer satisfaction. This study showed that consumers pursue various values in the restaurant services which had a greater influence on consumer satisfaction than the functional value related to the primary purpose of restaurant services. As the consumer experience diversifies along with the globalized food service industry, it is necessary to improve the consumer satisfaction of restaurant services by investigating what values and experiences consumers pursue. The results of this study contribute to a consumer-oriented service design of restaurants by illuminating consumers' experiences with consumption values that influence consumers' satisfaction with the overall restaurant service.

The Effect of Make-up Artist Experiences on Brand Loyalty through Mediation of Trust and Brand Satisfaction (메이크업 아티스트 체험이 신뢰와 브랜드 만족을 매개로 브랜드 충성도에 미치는 영향)

  • Sin, Hyang Soo;Rhee, Young Sun
    • Fashion & Textile Research Journal
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    • v.21 no.3
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    • pp.346-355
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    • 2019
  • This study aimed to determine the factors of the make-up artist experience and establish their effects on brand loyalty through the mediation of trust and brand satisfaction. The step of first surveyed the make-up artist experience level through precedent research and made concept frame of study. The step of second checked up the effects of make-up artist experience through the desires for change. The step of third established to the effects of brand loyalty through make-up artist experience brand through mediation of make-up artist trust and brand satisfaction. The survey was carried out on 440 women aged 20 to 40 who experienced make-up services in Seoul, Gyeonggi-do, Sejong and Daejeon. The data were analyzed using SPSS 23.0, and AMOS 18.0 using frequency analysis, factor analysis, reliability analysis, structural model analysis and t-tests. 1)Make-up artist experiences were divided into informational/ relational experiences and emotional experiences. 2)Desires for change influenced positive effects about information/relational experience and emotional experience. 3)The information/relation experiences influenced positive effects about artist trust and brand satisfaction. 4)The emotional experiences influenced positive effects about make-up artist trust and brand satisfaction. 5) The make-up artist trust influenced positive effects about brand satisfaction. Trust in the make-up artist did not directly influence brand loyalty, but influenced it through satisfaction. 6)The brand satisfaction influenced positive effects about brand loyalty. This study identified the roles of make-up artist and the importance of the make-up experience.

Consumer Emotional Experience and Approach/Avoidance Behavior in the Store Environment with Digital Signage -Moderating Effect of Perceived Surprise- (점포내 디지털 사이니지 환경에서 소비자 감정체험과 접근/회피행동 -지각된 놀라움의 조절효과-)

  • Kim, Eun Young;Sung, Heewon
    • Journal of the Korean Society of Clothing and Textiles
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    • v.41 no.2
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    • pp.266-280
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    • 2017
  • This study predicted consumer approach/avoidance behavior through consumer emotional experiences and examined the moderating effect of perceived surprises in the context of digital signage in store environments. A self-administered questionnaire consisted of consumer emotional experience (e.g., pleasure, arousal, and dominance), approach-avoidance behavior and perceived surprise by digital signage. A total of 278 usable responses were obtained from consumers who experienced digital signage at fashion retail stores. The findings support the Mehrabian-Russell model in the context of digital signage. Approach behavior was predicted by pleasure and arousal emotional experience, while avoidance behavior was predicted by dominance. The moderating effect of perceived surprise was also indicated in the effect of emotional experience on approach or avoidance behavior. In the high level of perceived surprise, pleasure and arousal had significant effects on approach behavior, whereas dominance had significant effect on avoidance behavior. This study discussed theoretical and managerial implications for creating emotional experiences and developing strategic store management by utilizing new digital technology within the fashion retail environments.

The Influence of Emotional Marketing on Brand Awareness and Relationship Continuity in Aesthetic Salons in China (중국 에스테틱샵의 감성마케팅이 브랜드 인지도 및 관계지속성에 미치는 영향)

  • XinTing Lyu;Yun-young Na
    • Fashion & Textile Research Journal
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    • v.25 no.5
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    • pp.643-650
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    • 2023
  • This study aimed to unveil the causality between the emotional marketing of aesthetic salons and brand awareness/relationship continuity in Chinese female consumers. For data collection, a self-administered questionnaire survey was conducted among adult women in their 20s or older in Liaoning Province, China, from February 2 to 18, 2023, using WeChat. From a total of 431distributed questionnaires, 393 copies were collected. Then, 369 copies, excluding 24 poorly answered ones, were used for the final analysis. The collected data were analyzed using SPSS 25.0 and the summary of the results of the study is as follows. First, in emotional marketing, sight, smell, hearing, and taste had a positive(+) influence on both cognitive and affective experiences. Second, in emotional marketing, sight, smell, and taste displayed a positive(+) effect on relationship continuity. Third, in brand awareness, both cognitive and affective experiences showed a positive(+) effect on relationship continuity. Collectively, this means that the higher the cognitive and emotional marketing of brand awareness, the higher the relationship continuity persistence. This study confirmed the causality among the emotional marketing of aesthetic salons, brand awareness, and relationship continuity; sight and taste were key factors that influenced brand awareness and relationship continuity. In addition, hearing and smell were important, influencing the relationships among variables.

Patterns Analysis of Outdoor Lighting by the Emotional Design (감성디자인으로 접근한 경관조명의 유형 분석)

  • Park, Byoung-Chul;Choi, An-Seop
    • Proceedings of the Korean Institute of IIIuminating and Electrical Installation Engineers Conference
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    • 2006.05a
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    • pp.180-183
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    • 2006
  • The recognition of emotionality becomes so important that it is called 'emotional consumption society'. The emotional design, which is mostly concerned about users consensus and experiences, is understood from a interactive point of view, human, and space. Today, the emotional design is a new paradigm. From this point of view, this paper, which presents patterns analysis of outdoor lighting by the emotional design, applies expression techniques of the emotional design in Analysis process of outdoor lighting patterns. Also, this paper shows examples at analysis process.

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