• 제목/요약/키워드: emotional communication

검색결과 902건 처리시간 0.028초

성적 성숙도, 부모양육태도, 성적 성숙 불안이 초등학교 여아의 정서행동문제에 미치는 영향 (Effect of Sexual Maturation, Parenting Attitude and Maturity Fear on Emotional and Behavioral Problems in Elementary School Girls)

  • 조헌하;문소현
    • Child Health Nursing Research
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    • 제23권3호
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    • pp.329-339
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    • 2017
  • Purpose: This study was conducted to identify the sexual maturation, parenting attitude, maturity fear and emotional and behavioral problems of girls in elementary school, and to examine the relation between these variables and factors that influence emotional and behavioral problems. Methods: Participants were 128 second, third and fourth year students from 3 elementary schools. Data were analyzed using t-test, ANOVA and $Scheff{\acute{e}}$ test, Pearson correlation coefficients, and stepwise multiple regression with SPSS/WIN 21.0. Results: Emotional and behavioral problems were related to eating rate, eating breakfast, frequency of late-night snacks and main communicator on pubertal development. Emotional and behavioral problems showed a positive correlation with maturity fear and father's parenting attitude (strictness) and a negative correlation with parenting attitude and father's parenting attitude (intimacy). Maturity fear, father's parenting attitude, eating breakfast, and main communicator on pubertal development had significant influence on emotional and behavioral problems of girls in elementary school. Conclusion: Findings show that for effective management of emotional and behavioral problems in elementary school girls, programs including coping with maturity fear, supportive parenting of father, diet education, and functional communication with mother on pubertal development should be developed.

치과위생사의 감정노동에 대한 환자와 치과위생사의 상호인식비교 (Perceptual differences of emotional labor between dental hygienists and patients: An empirical examination of the co-orientation model)

  • 김선영
    • 한국치위생학회지
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    • 제18권5호
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    • pp.717-727
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    • 2018
  • Objectives: This study aimed to provide basic data on ways to facilitate effective communication between patients and dental hygienists, to improve the job satisfaction of dental hygienists, and to reduce the turnover rate among dental hygienists. Therefore, a comparative analysis of the perception of dental hygienists' emotional labor was conducted targeting patients and dental hygienists. Methods: Data were collected from August 1 to September 20, 2018, from 367 participants, including 216 dental hygienists and 151 patients residing in Gwangju, Jeonnam. Using the co-orientation model, their perception of dental hygienists' emotional labor was analyzed through the independent t-test and paired t-test. Results: With reference to objective consistency, patients showed a higher perception of dental hygienists' emotional labor than dental hygienists did, indicating that the former perceived the emotional labor more negatively. Regarding accuracy, there were significant differences in dental hygienists' response to six questions, while the same was observed for 11 questions for patients. Thus, the accuracy of dental hygienists was relatively higher than that of patients. Conclusions: To help dental hygienists perform dental health prevention activities more actively, consistently, and happily, and to establish commitment and professionalism in dental hygienists to enhance national dental health. Additionally, it would be necessary to sustain continuous research interest on measures for understanding the co-oriented relationship between patients and dental hygienists, and to solve the negative elements of dental hygienists' emotional labor.

The Effect of Xiaohongshu Service Quality on the Stickiness Through the Emotional Responses of Users

  • Jie, Xu;Park, Chanuk;Lee, Sin-Bok
    • International journal of advanced smart convergence
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    • 제10권4호
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    • pp.183-197
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    • 2021
  • Xiaohongshu is called China's Instagram and is leading overseas product purchases and culture sharing. The purpose of this study is to investigate the structural relationship between Xiaohongshu service quality, emotional response perceived by users, and adhesion to confirm the impact on Xiaohongshu's adhesion at a time when non-face-to-face activities due to COVID-19 have increased. This study distributed and collected questionnaires from October 1st to October 7th, 2021, targeting 210 online shopping mall users. The research results were derived from a total of 206 questionnaires, excluding 4 questionnaires such as omission of record contents, and the causal relationship of the existing PAD model was attempted to be reported by revising and supplementing the existing PAD model. As a result of the study, first, it was confirmed that design among service quality had a positive effect only on ventilation during the user's emotional response. Second, it was confirmed that information among service quality had a positive effect on pleasure and ventilation among users' emotional responses. Third, it was found that security among service quality had a positive effect on pleasure among users' emotional responses. Finally, it was found that pleasure and ventilation had a positive effect on adhesion in the user's emotional response. Based on this result, it is expected that it will be used for operation on other online platforms than the plan for the development of Xiaohongshu.

The Moderating Role of Emotional Intelligence on the Relationship Between Conflict Management Styles and Burnout among Firefighters

  • Estelle Michinov
    • Safety and Health at Work
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    • 제13권4호
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    • pp.448-455
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    • 2022
  • Background: While the organizational factors that account for firefighters' burnout have been extensively explored, the individual factors related to how they regulate interpersonal conflicts and emotions remain to be investigated. Previous research has demonstrated the association between emotional intelligence and conflict management styles and burnout, but no study has looked at the interrelationships among these factors in high-risk sectors. The present exploratory study aimed to fill this research gap by investigating the relationships between conflict management style, emotional intelligence and burnout in a sample of firefighters. Methods: A cross-sectional study was conducted with 240 French firefighters. Measures comprised validated scales of conflict management styles, emotional intelligence and burnout. Results: Results showed that the integrating conflict style reduced burnout. They also revealed the effects of emotion regulation on burnout, whereby the awareness and management of one's own emotions reduced burnout. Moreover, awareness of one's own emotions moderated the relationship between integrating conflict resolution style and burnout, whereby the effect of integrating style on reduced burnout was higher when awareness of one's own emotions was high. Conclusion: These results reveal that strategies used by firefighters to regulate their emotions in order to meet the emotional demands specific to their job are important for reducing the emotional exhaustion component of burnout. Training programs for conflict and emotion management are needed to preserve the mental health of firefighters and ensure the safety of interventions.

Influence of Emotional Intelligence, Communication, and Organizational Commitment on Nursing Productivity among Korean Nurses

  • Geun, Hyo Geun;Park, Eunok
    • 지역사회간호학회지
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    • 제30권2호
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    • pp.226-233
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    • 2019
  • Purpose: Improving productivity in nursing practice is an important issue. This study investigated factors affecting nursing productivity of Korean clinical nurses. Methods: A structured survey tool was used in a cross-sectional design with a convenience sample of 239 nurses working in university hospitals. Stepwise multiple regressions were done to identify influential factors. Results: The level of nursing productivity was at a moderate level (3.3 out of 5). Those nurses who were over 36, married, over master-graduated, regularly employed, on day duty, and with experiences as a charge or head nurse reported better achievements in nursing productivity than the other groups of nurses. All three independent variables, age, and employment status explained 55.4% of the variance in nursing productivity. Conclusion: The leaders and managers of nursing organizations should develop educational programs aimed at increasing nurses' competencies in relation to emotion controls and communication skills, which consequently should improve nursing productivity.

기능적·정서적 요인이 모바일 메신저 서비스에 대한 사용자 만족과 몰입에 미치는 영향: 친밀감과 피로도의 매개효과를 중심으로 (The Impact of Functional and Emotional Factors on User Satisfaction and Commitment toward Mobile Messenger Service: Investigating the Mediating Effects of Intimacy and Fatigue)

  • 이애리;박용완;박유진
    • 한국전자거래학회지
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    • 제21권1호
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    • pp.33-63
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    • 2016
  • 스마트폰 확산에 따라 모바일 메신저 사용이 급증하고 있으며, 모바일 메신저를 통한 커뮤니케이션이 일상화되고 있다. 본 연구에서는 모바일 메신저 사용 원인과 결과적 현상을 고찰하고자, 커뮤니케이션 미디어로써 모바일 메신저 서비스가 지닌 독특한 특성을 파악하고, 이러한 특성이 모바일 메신저 이용 증가(사용자 몰입과 만족도)에 영향을 줌을 검증하고자 한다. 본 연구에서는 미디어 동기성 이론과 온라인 커뮤니케이션에 대한 문헌연구를 기반으로 모바일 메신저의 주요한 기능적 특성과 감성적 특성을 도출하였다. 특히 본 연구에서는 대인간 커뮤니케이션에 의해 나타날 수 있는 긍정적 효과인 친밀감과 부정적 효과인 피로도를 매개변수로 설정하고, 모바일 메신저 서비스 사용자들이 경험하는 기능적, 정서적 특성 요인이 친밀감과 피로도에 미치는 영향을 검증하였다. 또한 매개변수인 친밀감과 피로도가 모바일 메신저 서비스 이용에 대한 만족과 몰입에 미치는 영향을 분석하였다. 본 연구 결과를 통해 모바일 메신저 사용의 피로도를 증가시키는 요인과 친밀감을 촉진할 수 있는 요인이 분석됨에 따라, 모바일 메신저 사업자와 사용자들에게 실무적인 시사점을 제공할 수 있을 것이다.

과학교과의 사회정서학습(Social and Emotional Learning) 적용 가능성 탐색: 과학 교과서의 과학과 사회정서학습 요소 분석 (Exploring the Possibility of Applying Social and Emotional Learning to Science Subjects: Analysis of Social Emotional Learning Contents in Science Textbooks)

  • 박현주
    • 과학교육연구지
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    • 제41권3호
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    • pp.297-317
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    • 2017
  • 본 논문은 과학과에서 사회정서학습(Science Social and Emotional Learning, SSEL)의 적용 가능성을 탐색하기 위하여 과학과 사회정학습 요소를 제안하고, 그에 따라 중학교 과학 교과서의 물질 분야 및 고등학교 화학I 교과서의 내용을 분석하였다. 과학과 사회정서학습의 가능성과 필요성은 과학교육의 목표인 과학적 소양과 과학의 본성에서 찾을 수 있었다. 과학과 사회정서학습의 요소는 '수리(Numeracy),' '정보통신활용(Information and Communication Technology, ICT),' '비판적 사고(Critical Thinking),' '창의적 사고(Creative Thinking),' '사회적 기술(Personal and Social Capability),' '윤리적 이해(Ethical Understanding),' '문화적 이해(Intercultural Understanding)' 등으로 구분하여 제시하였고, 그에 따라 과학 교과서 중 물질의 분야 및 화학I 교과서의 내용을 분석하였다. 분석 결과에 따르면, 과학과 물질분야의 교과서 내용 및 화학I 교과서의 내용에 수리, 정보통신활용, 비판적 사고, 창의적 사고가 60~70% 이상 포함되어 있으나, 사회적 기술능력, 윤리적 이해 능력, 문화적 이해 능력 등은 제한적으로 반영된 것으로 나타났다. 교과서의 부족한 요소들에 대해서는 추후 교과서의 내용의 수정 또는 교사의 수업을 통한 보완 등이 필요하다. 또한 과학 교과에서 얻고자 하는 과학적 탐구 능력과 사회정서적 역량을 동시에 기를 수 있는 과학과 활동이나 실험 활동 등 구체적인 적용 방안에 대한 연구가 필요하다.

인터랙티브 미디어 아트와 관객과의 감성 커뮤니케이션에 관한 연구 -전시 해석매체가 미치는 영향을 중심으로- (A study on the Emotional Communication of Interactive Media Art and Audience -a focus on the affects of exhibition interpretation medium-)

  • 정면주;손주영
    • 감성과학
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    • 제14권3호
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    • pp.415-424
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    • 2011
  • 인터랙티브 미디어 아트는 상호작용을 통한 관객의 참여와 소통이 가장 중요시 되는 예술이라 할 수 있다. 종래의 예술작품을 관람하는 관객은 작가가 전달하는 메시지를 일 방향적으로 수용하는 입장이었다면, 인터랙티브 미디어 아트를 관람하는 관객의 입장은 작품과 상호작용하면서 작품을 완성하는 적극적 참여자이며 생산자적 입장으로 변화 되었다. 본 연구는 수용미학적 측면에서 인터랙티브 미디어 아트 전시장에 전시된 작품의 사례를 통하여 인터랙티브 미디어 아트 작품과 관객이 어떤 방식으로 상호작용하고 작품과의 교감이 이루어지는지 살펴보고, 전시 해석매체인 도슨트의 설명과 월텍스트를 활용하여 관람하였을 때 관객의 감성커뮤니케이션에 어떠한 영향을 미치는지 실험하였다. 도슨트는 작가의 의도와 작품에 대하여 스토리텔링 방식으로 설명하면서 관람자로 하여금 자연스럽게 작품에 집중하도록 유도하였다. 그 결과 작품과의 교감도를 높이는데 전시 해석매체의 역할이 유의하게 높은 것으로 나타나, 향후 도슨트의 역할이 작품과의 상호작용을 통한 관객의 적극적 참여와 교감을 증진시키는데 중요한 요소임을 제시하고자 하였다.

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모성간호영역의 환자건강문제에 대한 간호사ㆍ환자간의 일치 (Congruence of Patients문 Health Problems Between Nurses and Patients in the Field of Maternity Nursing)

  • 장순복
    • 대한간호학회지
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    • 제22권3호
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    • pp.237-388
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    • 1992
  • This study was done to identify the degree of congruence between nurses and patients on patients' health problems. The purposes of this study were 1. To compare the health problems of parturient women as identified by interview and in the nursing record. 2. To compare the health problems of patients who have had gynecological surgery as identified by interview and in the nursing record. 3. To compare the health problems of chemotherapy patients as identified by interview and in the nursing record. The design of this study was a comparative descriptive design. The subjects were 205 Obstetric-Gynecologic patients. The tool for this study was an 11 item questionnaire, including one open ended question on the patient's problem during the past one day. Data was collected through interviews and an audit of the nursing records during the period from March 22, 1992 to April 29, 1992. Data was analyzed using by frequencies and percentiles. The result of this study were summarized as follows : Pain was the most prevalent complaint for parturient women by interview(60.3% ) and from the nursing records(83.2%). There was no record in the nursing records about the complaints of lack of information and emotional problems even though there were complaints of communication problems (17.6%) and of emotional problems(3.5%) identified in the interviews but there were more records of cardiopulmonary problems in nurses record(9.1%) than the patient interviews (3.3%). In the nursing records 25.9% of the identified records identified pain problems compared with 23.3% in the interviews. In the nursing records, 22.3% of the records identified nutrition problem as compared with 18.2% in the interview. There were only a very few emotional problem identified in the nursing records (3.7%) as compared to 18.2% in the interviews. There were no comments about communication problems in the nursing records but 5.2% of the subjects mentioned of communication problems in the patient interview. There were problems in five categories for the parturient women ; comfort, communication, activity and rest, elimination, emotions, and there were problems in ten categories for the surgery patients : comfort, elimination, communication, emotions, nutrition, cardiopulmonary, thermoregulation, physical integrity, host defense and activity /rest. There were also problems in the same ten categories for chemotherapy Patients. On the other hand, in the nursing records, only comfort activity /rest, and elimination problems were identified for the parturient women, there were only seven categories of problems : comfort, elimination, cardiopulmonary, activity /rest, and nutrition for the gynecology surgical patients, and for the chemotherapy Patients, comfort, nutrition, physical integrity, cardiopulmonary, activity /rest, thermoregulation, emotion and elimination were the categories identified, and no communication problems were identified. It was found that there was low congruence between the patients' problems as identified through patient interview and as recorded in the nursing records. Therefore it can be concluded that the main content of the nursing records is the physical problems of the patients and this is not in congruence with the patients' reported problems in the emotional and communication domain.

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경험적 감성 측정 방법의 제품 디자인 적용성에 관한 연구 -해변 벤치 이용자 대상의 자기-보고법을 중심으로- (Research on the Applicability of Experientially Emotional Measurement Method in Product Design - Centred on Self-report Taking Seaside Seat Users-)

  • 황차오;고정욱
    • 한국콘텐츠학회논문지
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    • 제19권9호
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    • pp.658-665
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    • 2019
  • 현재 수많은 새로운 기술과 재품을 급속히 발전하는 시대에서 제품과 사용자의 감성 커뮤니케이션이 중요한 연구 과제가 되었다. 하지만 제품 디자인 분야에서 사용자 감성 측정 방법의 활용도가 낮다고 볼 수 있다. 또한, 해변공간은 사람들이 도시 레저문화생활에서 감성적 즐거움을 높여주는 매우 중요한 공간으로 인간, 경관, 환경시설 간의 감각적 정보의 소통이 빈번히 이루어진다. 본 논문은 경험적 감성 측정 방법이 제품 디자인에 적용성 및 장단점을 도출하기 위해 해운대 해변 벤치 이용자를 대상으로 경험적 감성 측정법인 자기-보고법(self-report)을 실행하였다. 해변 벤치 이용자 감성을 측정하여 영향을 미치는 요인 및 영향력을 알아보기 위해 자기-보고법 실험은 사전 조사와 본조사 2단계로 구성하며 가설을 설정하여 SPSS를 통하여 단순, 다중회귀분석 분석을 진행하였다. 자기-보고법 실험을 통해 경험적 감성 측정 방법이 제품 디자인에서의 적용성 및 "경제적이며 특별한 장비가 없어도 광범위한 감성 측정이 가능하다", "자신의 감성을 제대로 인식하지 못하거나 의도적으로 감성을 숨길 가능성이 높다" 등 장단점을 도출하였다. 향후 본 연구에서 도출된 경험적 감성 측정 방법이 제품 디자인에 적용성 및 장단점을 기반으로 제품 디자인에 적용하는 감성 측정 방법 개발의 기초자료로 기대된다.