1 |
Kim SH, Lee MA. Effects of emotional labor and communication competence on turnover intention in nurses. J Korean Acad Adm 2014;20(3):332-41. https://doi.org/10.11111/jkana.2014.20.3.332
DOI
|
2 |
Ahn SY. The convergence relation of communication, emotional labor, and organizational commitment among nurse. J Convergence Soc 2017;8(6):147-52. https://doi.org/10.15207/JKCS.2017.8.6.147
|
3 |
Choi JW, Roh JH. Effects of personnel- related and job- related factors on quality of life of public employees. Journal of Governmental Studies 2017;23(3):93-124.
|
4 |
Kim SY, Chang SJ, Kim HR, Roh JH. A study on the relationship between emotional labor and depressive symptoms among korean industrial service employees. Korean J Occup Environ Med 2002;14(3):227-35. https://doi.org/10.19067/ jgs.2017.23.3.93
|
5 |
Choi BK, Kim JS, Ha MN. Effects of emotional labor and job characteristics on job stress and turnover intention in dental hygienists using the structural equation model. J Korean Soc Dent Hyg 2018;18(1):31-42. https://doi.org/10.13065/jksdh.2018.18.01.31
|
6 |
Korea Employment Information Service (KEIS). 2014 Korea network for occupations and workers basic analysis report StatisticsDB[internet]. [cited 2018 Aug 23]. Available from http://www.keis.or.kr
|
7 |
Korea Employment Information Service (KEIS). 2016 Korea network for occupations and workers research report StatisticsDB[internet]. [cited 2018 Aug 23]. Available from http://www.keis.or.kr
|
8 |
Kim CR, Choi JS. Mediating effects of burnout and moderating effects of organizational support on the relationship between emotional dissonance and job satisfaction in dental hygienists. J Korean Soc Dent Hyg 2018;18(4):489-99. https://doi.org/10.13065/jksdh.20180050
|
9 |
Lee JR, Bae1 SM, Kim HJ. Influences of job performance of dental hygienists on emotional labor evaluation. Influences of job performance of dental hygienists on emotional labor evaluation. J Korean Soc Dent Hyg 2016;16(6):835-47. https://doi.org/10.13065/jksdh.2016.16.06.835
DOI
|
10 |
Park HY, Jang GW, Lee GH, Lee MK, Lee GW, Iim Y, et al. The effects of emotional labor of dental hygienist on the job stress, anxiety and sleep. J Korean Soc Dent Hyg 2017;17(3):449-63. https://doi.org/10.13065/jksdh.2017.17.03.449
DOI
|
11 |
Moon SE, Kim YJ, Kim SY, Cho HE, Kang EJ, Hong SH, et al. A study on validity of nonsurgical periodontal therapy of clinical dental hygienists.Seoul: Korea Dental Hygiene Association; 2017: 1-154.
|
12 |
Kim SY, Yoon SH. Effects of incivility experienced clinical nurses on job stress and the moderating effect of self-efficacy. J Korean Acad Nurs Adm 2017;23(1):8-17. https://doi.org/10.11111/jkana.2017.23.1.8
DOI
|
13 |
Choi BK. Development and validation of the emotional labor scale for dental hygienists[Doctoral dissertation]. Cheonan: Univ. of Dankook, 2018.
|
14 |
Chaffee SH, Mcleod JM. Sensitization in panel design: A coorientational experiment. Journalism Quarterly 1968;45:661-9.
DOI
|
15 |
Son JL, Jang JH. The relationship between dental hygienist's exposure to incivility at workplace and their turnover intention. J Korean Soc Dent Hyg 2017;17(5):779-89. https://doi.org/10.13065/jksdh.2017.17.05.779
DOI
|
16 |
Han JW. The effects of personality and emotional labor stress on job satisfaction. J Secretarial Studies 2005;14(1):145-67.
|
17 |
Yeo HJ, Park JY, Moon JY. A study of display rule for none face-to-face emotional worker's job satisfaction. J Korean Soc Qual Manag 2016;44(3):649-60. https://doi.org/10.7469/JKSQM.2016.44.3.649
DOI
|
18 |
Kim CR, Choi JS. The effects of personality and emotional labor stress on job satisfaction. J Secretarial Studies 2005;14(1):145-67.
|