• Title/Summary/Keyword: electronic services

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Improvement of ITSM IT Service Efficiency in Military Electronic Service

  • Woo, Hanchul;Jeong, Suk-Jae;Huh, Jun-Ho
    • Journal of Information Processing Systems
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    • v.16 no.2
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    • pp.246-260
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    • 2020
  • IT Service Management (ITSM) achieves consolidated management for the IT services supporting the acquisition system, and no outside connections can be established with such ITSM. Issues pertaining to the D2B can be addressed to System Q&A or a Call Center for problem-solving. In other words, internal staff can take the necessary measures for problems by directly connecting with ITSM. Currently, diverse innovative technologies are being used in electronics and ubiquitous computing environments. This allows us to create a better world by providing the backbone for remarkable development in our human society in the fields of electronics, devices, computer science, and engineering. Following the expansion of IT services in the military acquisition sector such as Defense Electronic Procurement, military export/import support system, etc., customers' dependence on IT for conducting business with the military or related companies is increasing, including the military's dependence on the same technology for services to the public. Nonetheless, issues pertaining to the simplified/integrated management of complex IT service management systems, including slow system recovery, lack of integrated customer service window, and insufficient information sharing, have become the priority problems that IT managers are required to solve. Therefore, this study conducted research on the integrated management of IT services provided by Korea's national defense acquisition system, which was developed based on the existing system IT Infrastructure Library (ITIL) v2, and investigated the level of satisfaction with services with focus on ensuring that it can be used for understanding the necessity of the system and its advancement in the future.

Analysis of Pricing Strategies and Business Models in Online Content Market (온라인 콘텐츠 시장에서의 가격전략과 비즈니스 모델에 관한 분석)

  • Chun Se-Hak;Kim Jae-Cheol
    • Journal of the Korean Operations Research and Management Science Society
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    • v.31 no.3
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    • pp.53-62
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    • 2006
  • Many information providers in the electronic market struggle to attain revenue from their information goods including contents or other services and they tend to charge for their contents or services since they are confronted with difficulties in attaining revenue from online advertising. This study examines why they begin to charge for their contents or services and explores Pricing strategies for their contents. Also, this paper explores business strategies when conventional offline contents firms enter the online contents market and draws some implications for the condition of entry of offline contents providers into the online market.

A Study on the Critical Failure Factors against B2B e-Marketplace Performance (B2B 중개기업의 성과 저해요인에 관한 연구)

  • Kwon, Suhn-Beom;Byun, Seong-Soo;Bae, Jun-Bum
    • Journal of Information Technology Services
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    • v.4 no.1
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    • pp.1-13
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    • 2005
  • Many buying and selling companies have participated in B2B electronic commerce in order to boost sales and cut down purchase prices respectively. There are some studies on buying and selling companies performances of using B2B e-marketplaces which provide electronic B2B transaction services such as finding transaction partners, providing on-line transaction process like auctioneering, etc. This study investigates the critical failure factors against B2B e-marketplace in other words B2B market-maker or B2B intermediary. We proposed 4 hypotheses asserting that 4 critical failure factors make reverse effects on B2B intermediary performances. We adopt the Balanced Score Card (BSC) framework to evaluate B2B intermediary performance. Data were collected from 46 respondents of B2B intermediaries in Korea. Analyses showed that traditional off-line B2B practices like refunding to buyer or transactions without legal documents and low quality of product information and catalog are critical failure factors against B2B intermediary performance.

Design and implementation of Mobile Electronic Payment Gateway System based on M-Commerce Security Platform (M-Commerce 보안 플랫폼상의 무선 전자지불시스템 설계 및 구현)

  • 김성한;이강찬;민재홍
    • The Journal of Society for e-Business Studies
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    • v.7 no.1
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    • pp.35-50
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    • 2002
  • Recently, payment method is one of the most hot issues for transaction of contents in mobile and internet markets. Many kinds of mobile contents services are rapidly growing with the combination of internet application services. Payment method algorithms are demanded for the stable transaction between producer and consumer. Security protocol algorithms are widely adapted for mobile Platform terminals. In this Paper, we described security mechanism for the current wireless internet services and compared with the performance result. There are security protocols that based on java machine platform or WAP protocols. The system is based on J2ME technology for the java mobile platform. Based on this technology, a security system is proposed for the service of mobile commerce electronic payment. The system is designed for the stability of transaction so that it enables to apply into many kinds of internet payment system.

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A Study on the IPTV's Element and Core Techniques (고품질의 IPTV 서비스를 위한 주요기술에 대한 고찰)

  • Rha, Sung-Hun;Shin, Hyun-Sik
    • The Journal of the Korea institute of electronic communication sciences
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    • v.4 no.4
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    • pp.253-258
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    • 2009
  • The union of broadcasting and telecommunication is developing by the rapid advance of communications technology and the digitalization of broadcasting. IPTV appears as a standard service of the union of broadcasting and telecommunication because it uses more extended broadband which enables people to watch TVs and uses various communication services at the same time. Therefore, I would like to study the structure of IPTV services, some technical issues for high-quality services and propose solutions.

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A Study of an Application Scheme for Smart Meter and Value Added Services Based on Korean Environment (한국형 스마트 전력량계 부가서비스 적용방안 연구)

  • Kim, Seok-Gon;Lee, Han-Byul;Lee, Young-Joo;Choi, Yong-Sung
    • The Transactions of the Korean Institute of Electrical Engineers P
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    • v.59 no.1
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    • pp.106-111
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    • 2010
  • Electronic watt hour meters(WHM) for high pressure running in domestic were installed to the digital type meter and ones for low pressure are expected to complete within several years. Domestic power metering technology is being beyond a simple framework with an electronic type and is rapidly evolving to intelligent smart metering systems in conjunction with promotion of a national smart grid project. Major policy outlook of the world's major power company regarding Intelligent metering is the application of the fare structure diversification and is the improvement of level of service to customers. In addition, electric power companies should focus on the cost reduction and the improvement of management efficiency through an efficient operation of distribution facility. In this paper, we are about to make an observation of the additional services technology development trend of the overseas smart meter and to have a view of value-added services(VAS) system of smart meter suitable for the domestic environment based on the technology development of VAS utilizing electronic watt hour meter performed by recent research projects.

Quality Assessment of Telephone Speech with ATM Circuit Emulation Services (ATM 망을 통한 Circuit Emulation 서비스에서 전화음성의 품질평가)

  • Cho, Young-Soon;Seo, Jeong-Wook;Bae, Keun-Sung
    • Journal of the Korean Institute of Telematics and Electronics S
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    • v.35S no.6
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    • pp.156-163
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    • 1998
  • The ATM network provides ATM CES(Circuit Emulation Services) with AAL1 for CBR(constant bit rate) services such as telephone speech. In this study, quality assessment of telephone speech with CES over ATM was performed and discussed. For this, interoperability between ATM network and structured/unstructured DS1 link was modeled for simulation. And for qualiy assessment of telephone speech, SNR and MOS were used as an objective and a subjective measure, respectively. Experimental results have shown that MOS score 4 as well as SNR 30dB could be obtained at CLR of $10^{-3}$ or below for speech signal.

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Design and Implementation of a Secure Electronic Payment System on Internet (안전한 인터넷 전자지불 프로토콜의 설계 및 구현)

  • Park, Hyeon-Dong;Lee, Eun-Seong;Song, Sang-Heon;Gang, Sin-Gak;Park, Jeong-Su;Ryu, Jae-Cheol
    • The Transactions of the Korea Information Processing Society
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    • v.6 no.8
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    • pp.2145-2157
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    • 1999
  • One of the most popular services among the various application services provided in Internet is electronic commerce. However, it is true that the most of payment systems in existing shopping server are not secure enough even if they provide security services. In this paper, we pointed out some problems in existing shopping server. And, we designed and implemented the secure electronic payment system, SafePay to solve the problems in existing payment system.

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A Study on Web-based Electronic Reference Services of Academic Libraries (대학도서관의 웹기반 전자참고정보 서비스에 관한 연구)

  • 유재옥
    • Journal of the Korean Society for information Management
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    • v.17 no.4
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    • pp.171-186
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    • 2000
  • The slody examined whethcr academe libraries deliver web~hased electronic relerencc services lo remole users. Amo~~g 178 acadclnlc lihraies. only 25.5% prolide reference services of inlroducing eleclronic reference materials and 20.8% o f h electron~c rdel-coce mquq rcwices. However, the use oi electronic access to reference inquuy was weak. One acarlcmic llbrarr reccived on avn-agc 3.2 queslions pcr monlh ovw elecmnic reference inquiries Irom remo~e users. Among the 1,128 questions i-cccived eleclroo~ci~lly, oldy 19.8% were reyardcd as real rekrencc queslmns.

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An Empirical Investigation on the Adoption of E-Commerce in Bangladesh

  • Hoque, Md. Rakibul;Ali, Mohammad Afshar;Mahfuz, Mohammad Abdullah
    • Asia pacific journal of information systems
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    • v.25 no.1
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    • pp.1-24
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    • 2015
  • Electronic Commerce or e-commerce implies such an industry where goods and services are bought and sold over electronic systems. This is rapidly growing sectors in Bangladesh which influence local and international trade. Government of Bangladesh has also initiated quite a good number of measures for the expansion of e-commerce. However, low adoption of e-commerce is not uncommon in Bangladesh. The objective of this study is to determine the factors that influence the adoption of e-commerce services in Bangladesh. Extended version of Technology Acceptance Model (TAM) is envisaged as the theoretical backbone of the study. Reliability analysis using Cronbach's Alpha test indicates that the research model is internally consistent. The study reveals that 35 percent of respondents became interested in e-commerce services from advertisement on Internet or other electronic media. The findings of the study shows that all the four constructs, namely-Computer Self Efficacy, Perceived Credibility, Perceived Usefulness and Perceived Ease of Use have significant effect on the adoption of e-commerce. The study has also demonstrated that Perceived Usefulness appeared as the most important factor in describing user's adoption of e-commerce.