• 제목/요약/키워드: education satisfaction

검색결과 6,075건 처리시간 0.033초

노인 평생교육 참여 동기 유형이 교육만족도와 삶의 변화에 미치는 영향 (Effects that the Type of Participation Motivation of Lifelong Education for the Elderly Influences in the Satisfaction of Education and Life-changing)

  • 전명수;송선희
    • 한국콘텐츠학회논문지
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    • 제12권8호
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    • pp.438-448
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    • 2012
  • 본 연구는 노인 평생교육 참여 동기 유형이 교육만족도와 삶의 변화에 미치는 영향이 있는지 분석하고자 하였다. 연구 대상은 65세 이상 평생교육프로그램에 참여했던 노인 340명을 대상으로 하였다. 본 연구의 결과는 다음과 같다. 첫째, 인구사회학적 변인 중 성별, 학력, 월 용돈, 배우자에만 교육만족도와 삶의 변화에 유의한 차이가 있는 것으로 나타났다. 둘째, 교육만족도와 삶의 변화에서 학습 지향유형이 활동 지향유형에 비해 교육만족도도 높고, 삶의 변화도 많이 느끼는 것으로 나타났다. 셋째, 교육만족도를 종속변인으로 하고 교육 참여 동기 유형의 하위 변인들을 독립변인으로 하여 회귀분석을 한 결과 학습지향과 목표지향 유형만 유의한 영향을 미치는 것으로 나타났다. 넷째, 교육 참여 동기 유형에 따라 삶의 변화 영향이 있는지 검증한 결과 가정, 사회 여가, 신체 정서, 행복감, 삶의 변화 전체에서 학습 지향 유형과 목표지향유형이 영향이 있는 것으로 나타났다.

초산모의 산전교육이 분만경험 지각, 어머니 역할 수행에 대한 자신감, 만족도에 미치는 효과 (The Effects of Prenatal Education on Primiparas' Perception of Delivery Experience, Self-Confidence and Satisfaction in Maternal Role Performance)

  • 오현이;심정신;김진선
    • 여성건강간호학회지
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    • 제8권2호
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    • pp.268-277
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    • 2002
  • A comparative study was conducted to identify the effects of prenatal education on primiparas' self-confidence, satisfaction in maternal role performance and perception of delivery experience. Data were collected from 91 primiparas from August 1 to 30, 2001 using structured questionnaires. The subjects were selected from 2 OB & GY hospitals which operate the same prenatal education programs in M city. One group of subjects was primiparas who did receive prenatal education (n= 44) and another group of subjects was primiparas who did not receive prenatal education (n= 47). This study hypothesized that primiparas in education group would have higher self- confidence, satisfaction in maternal role performance and perception of delivery experience than those of non-education group. Descriptive statistics, $x^2$-test, t-test, and correlation were used for data analyses. The results of this study were as follows: 1. Primiparas in prenatal education group would not have better perception of delivery experience than those of non-education group (t=1.405, p = 0.163). 2. Primiparas in prenatal education group would have higher self-confidence in maternal role performance than those of non-education group (t=7.669, p=0.000). 3. Primiparas in prenatal education group would have higher satisfaction in maternal role performance than those of non- education group (t=4.115, p = 0.000). 4. There was significant correlations between self-confidence and satisfaction (r=0.489, p=0.000). Moreover, there was significant correlation between self-confidence and perception of delivery experience (r = 0.284, p = 0.006). The results of this study indicated that prenatal education needs to be developed and applied to nursing practice to increase self-confidence and satisfaction in maternal role performance. Experimental studies are needed to identify the effect of prenatal education.

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성인학습자의 대학평생교육 운영요인 만족도와 대학평생교육 만족도, 추천의도 간 관계 연구 (An Exploratory Research of Structural Relationship between Importance, Satisfaction and Recommendation Intention for University Lifelong Education Perceived by Adult Learners)

  • 안현용
    • 한국콘텐츠학회논문지
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    • 제20권7호
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    • pp.438-450
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    • 2020
  • 이 연구는 대학평생교육 성인학습자 1,782명을 대상으로 인구통계학 특성, 대학평생교육 운영요인 만족도, 대학평생교육 만족도, 추천의도 간 관계를 살펴보았다. 가설1의 결과 성별, 연령은 대학평생교육 운영요인 만족도(교육내용, 교수법, 교수자, 교육환경, 제도·지원)모든 영역에서 유의미한 영향을 미치는 것으로 나타났고, 반면 학력 수준은 영향을 미치지 않는 것으로 나타났다. 학습시간은 교육내용, 교육환경, 제도·지원 만족도에만 영향을 미치는 것으로 검증되었다. 가설2의 결과 교수자, 제도·지원 운영요인 만족도가 대학평생교육 만족도에 긍정적 영향을 미쳤고, 교육 환경 요인은 부적 영향을 미치는 것으로 나타났다. 가설3의 검증결과 대학평생교육 만족도는 추천의도에 영향을 미치는 것으로 나타났다. 본 연구는 고등교육 혁신으로서의 대학의 평생교육체제로의 전환을 실제적으로 실천하고 있는 성인학습자 전담 학위과정 운영 대학의 성인학습자를 대상으로 대학평생교육 운영요인 만족도 및 대학평생교육 만족도, 추천의도 간의 관계 검증을 실시하였다는데 있어, 향후 새로운 대학평생교육 모형 구축에 있어 유용한 실제적인 시사점을 제공할 것으로 기대된다.

A Study on the Effects of Business Service Quality on Satisfaction, Commitment, Performance, and Loyalty at a Private University

  • LEE, Hyuk Jin;SEONG, Myeong Hee
    • The Journal of Asian Finance, Economics and Business
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    • 제7권9호
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    • pp.439-453
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    • 2020
  • The purpose of this study is to investigate the impacts of business service quality on satisfaction, commitment, performance, and loyalty in higher education. A survey was given to undergraduates involved in business through employment and start-up companies at a private university in Korea. With 252 respondents, this study used exploratory factor analysis and reliability analysis to verify the reliability and validity of measured variables. Multiple regression was employed as a statistical method for the hypotheses of the study. The research questions were: 1) How do education SERVQUAL factors (tangibles, responsiveness, reliability, assurance, and empathy) affect customer satisfaction? 2) How do education SERVQUAL factors affect customer commitment? 3) How does customer satisfaction or commitment affect education performance? 4) How does customer satisfaction, commitment or performance affect their loyalty in higher education? The findings show that most dimensions of business service quality have effects on satisfaction and commitment, and satisfaction and commitment have a positive effect on performance. Additionally, satisfaction, commitment and performance all have an effect on loyalty. This study confirmed the need for the improvement of business service quality in a private university. Additionally, it highlighted the importance of user satisfaction, commitment and performance in order to increase the loyalty level of undergraduate students.

일부 치위생과 학생의 교육 만족도와 임상실습 만족도의 관련성 (The relationship between the satisfaction levels of education and clinical practice in the dental hygiene students)

  • 조미숙;김창숙
    • 한국치위생학회지
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    • 제14권5호
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    • pp.649-658
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    • 2014
  • Objectives : The purpose of the study is to investigate the relationship between the satisfaction levels of education and clinical practice in the dental hygiene students and to provide the basic data for the improvement of satisfaction with major. Methods : A self-reported questionnaire was filled out by 487 dental hygiene students in Busan, Gyeongnam, and Ulsan. Data were analyzed by SPSS 19.0 program. Results : Those who chose the dental hygiene by themselves tended to have higher satisfaction(p<0.05). Those who chose the major by teacher's advice tended to have higher satisfaction for the clinical practice(p<0.05). The satisfaction level between the education and clinical practice was equally proportional to each other. Multiple regression test showed that the influencing factors on satisfaction level included major satisfaction and lecture satisfaction(p<0.05). Conclusions : Satisfaction with the major influenced on the clinical practice performance. More systematic approach for the better curricula can bestow the students satisfaction with the major in the future.

병원서비스코디네이터 교육과정이 교육만족과 의료서비스 품질에 미치는 영향 (The Effect of Hospital Service Coordinator Education Curriculum on the Education Satisfaction and the Quality of Medical Service)

  • 최은경;박창식;서종범
    • 보건의료산업학회지
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    • 제2권1호
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    • pp.137-154
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    • 2008
  • The increase of the supply of medical service and the increase of hospitals have intensified the competition of hospitals, and the advancement towards internationalization in the opening of medical industry has triggered the infinite competition of medical profession. In addition, the high expectation of customers and quality improvement in the medical care in accordance with the improvement of overall income, and the change of active role of medical consumers according to the popularization and the improvement of rights awareness reflect the customer needs and choice in the medical service. Customers wanted to receive the kind and pleasant service under the up-to-date medical service. Therefore, as a solution, hospital coordinators were emerged for the purpose of smooth treatment and customer satisfaction by generalizing all service of hospital. Accordingly, this thesis attempted to investigate the effect of hospital coordinator education curriculum on the education satisfaction and the quality of medical service. In order to solve the purpose of this study, I, author reviewed the existing literatures, established hypothesis, and verified hypothesis by using the variety of statistics techniques such as reliability, validity, frequency analysis, and regression analysis. The verification of hypothesis is as followings: First, among education training factors of hospital coordinators, the quality of instructor significantly affects the satisfaction of hospital coordinator education training. Second, among training factors of hospital coordinator, the attitude of trainee significantly affects the training satisfaction of hospital coordinator. Third, among education training factors of hospital coordinator, education course significantly affects the training satisfaction of hospital coordinator education. As the qualities of instructor are better equipped, the satisfaction of education becomes higher. It indicates that the education method of instructors is important as an index to represent the qualities of instructor such as the appropriateness of education method, preparation, passion, visual materials, the adequacy of education procession, and specialized knowledge, and it has important effect on the satisfaction of education. In order to enhance the satisfaction of hospital coordinator education, the creation of education environment, making trainee concentrate on the education, is required by appropriately allocating programs, arousing interest in education, based on the attitude of trainee, discussion, and preliminary programs, preparation, ahead of enforcement of education. Fourth, the satisfaction of hospital coordinator education training significantly affects the reliability among the qualities of medical service. Fifth, satisfaction of hospital coordinator education training significantly affects hospitality I kindness among the qualities of medical service. If the education satisfaction of trainee is high, it is effective in the practical application such as dealing with complaints, the duty performance for the patients, and so on in offering the medical service, related to reliability and furthermore, we can find the positive change in the attitude change of medical professions related to the reliability of hospital coordinator. In addition, in the process of offering medical services such as the kind explanation on the duty, rapid response to the customers inquiry, and tidy uniform, practical effect was verified. Sixth, the education training factor of hospital coordinator significantly affects the reliability among the quality of medical service. Seventh, the education training factors of hospital coordinator significantly affect hospitality/kindness. In the education of hospital coordinator, the methods to attract the interest of trainee by emphasizing reliability should be sought and for gaining the practical effect of hospital coordinator education, the sufficient preparation and investigation on the education curriculum should be prerequisite and under this condition, intensified discussion on the instructor and education course is needed. In the design of education course, more education hours and subjects should be allocated in the part of hospitality in order to improve the practical application of hospitality. Therefore, it is meaningful in a sense that this study newly approached the components of hospital coordinator education and the need to modify the quality components of medical service in accordance with the study subjects was raised. This study also finds its meaning in that it provides basic materials for the study of future hospital coordinator education by suggesting the system development model of hospital coordinator education through preliminary study of education training. In addition, this study is meaningful in the aspect that it suggested the direction of education training by showing how the hospital coordinator education training would applied to the hospital coordinator course of the Continuing Education Center at Pusan and Kyungnam National University to some extent. Since all investigation of this study was approached from the side of hospital coordinator, the thoughts of patients who are beneficiaries of medical service, and care givers cannot be identified. Therefore, the satisfaction of patients and care givers through the experience of medical service, which is the essential prerequisite of medical service, should be importantly considered and investigated. Accordingly, The study of comparing and analyzing the views of both patients and care givers should be carried out in the future.

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프리셉터 교육이 프리셉터 역할인식과 직무만족도에 미치는 효과 (The Effects of Preceptor Preparation Education on the Preceptor's Role Recognition and Job Satisfaction)

  • 박경숙;문경선
    • 간호행정학회지
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    • 제10권4호
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    • pp.401-415
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    • 2004
  • Purpose: The purpose of this study was to examine the effects of preceptor preparation education on the preceptor's role recognition and job satisfaction. Method: This study was designed as a pre-experimental, one group pre-test and post-test design. The subjects of this study were 44 preceptors who had the preceptor preparation education at a university hospital in Suwon, Korea. Data were collected from May 26th to June 15th, 2003. The collected data were analyzed using SPSS WIN 10.0 with paired t-test and Pearson's correlation. Result: The results were as follows; (a) After the preceptor preparation education, preceptor's role recognition increased significantly compared to before the preceptor preparation education (t=-4.910, p=.000), (b) After the preceptor preparation education, job satisfaction increased significantly compared to before the preceptor preparation education(t=-4.470, p=.000), (c) Preceptor's role recognition was significantly positive correlation with job satisfaction(r=.422, p=.004). Conclusion: The results of this study shows that preceptor preparation education was effective in increasing preceptor's role recognition and job satisfaction.

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척수장애 남자 환자의 성재활 지식, 성생활 만족 및 성재활 교육 요구 (Knowledge, Satisfaction, and Education Needs in Sexual Rehabilitation of Male Patients with Spinal Cord-Injury)

  • 김선정;임지영;조인숙;함옥경
    • 가정간호학회지
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    • 제15권2호
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    • pp.91-98
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    • 2008
  • Purpose: We measured the knowledge, satisfaction, and education needs in sexual rehabilitation of male patients diagnosed with a spinal cord injury. Methods: We recruited 104 patients from a general rehabilitation hospital. Data were collected between April 4 and May 9, 2008. Knowledge of sexual rehabilitation, satisfaction, and educational needs were measured using self-report questionnaires. Results: Points for knowledge of sexual rehabilitation were 6.75 out of 20, sexual satisfaction was 3.02 out of 5, and demand for sexual rehabilitation education were 3.54 out of 5. Most (93.27%) of the patients wanted to have a sex life, and many (75%)were willing to participate in sexual rehabilitation education. There were no differences in knowledge or satisfaction based on general characteristics. However, sexual satisfaction of the university graduates was higher than the lower education group. Conclusion: Male patients with spinal cord disorders are interested in a sex life and demand sexual rehabilitation education. These findings should support the development of sexual rehabilitation programs.

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죽음준비교육 프로그램이 대학생의 삶의 만족도와 죽음에 대한 태도에 미치는 영향 (Effects of a Death Education Program on life Satisfaction and Attitude toward Death in College Students)

  • 김은희;이은주
    • 대한간호학회지
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    • 제39권1호
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    • pp.1-9
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    • 2009
  • Purpose: The purpose of this experimental study was to examine the values of a death education program developed to improve life satisfaction and attitude toward death in college students. Methods: The death education program was developed and then used with 22 college students for 5 weeks, once a week for 150 min. Before and after the intervention, students responded a questionnaire developed to measure life satisfaction and attitude toward death. t-test, $X^2$-test, and paired t-test with the SPSS program were used to analyze the data. Results: The death education program significantly improved life satisfaction but had no statistically significant effect on attitude toward death. There was a significant difference in life satisfaction between the experimental and control groups but not in attitude toward death. Conclusion: Based on the above results, it is apparent that the death education program has an affirmative effect on life satisfaction in college students and some impact on attitude toward death. We suggest, therefore, that the death education program should be used with all human beings to help them recognize the values of themselves and their current lives and improve their satisfaction with life.

교육서비스품질이 고객만족 및 재이용에 미치는 영향에 관한 실증적 연구 - E평생교육센터 중심으로 - (An Empirical Study on effect of Education Service Quality which Influence Re-Use and Customer Satisfaction - Focusing on E life-long Education Center -)

  • 김지현;이상복
    • 품질경영학회지
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    • 제39권1호
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    • pp.155-166
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    • 2011
  • In this research, we study on to find the inter-relation among education service quality and customer satisfaction and re-use focusing on E life-long education center. Education service quality consists of four factors such as training center's facility, trainer, employee's service and operating service. As like the results of this research, we found that three factors of education service quality such as facility, trainer and operating service give a positive effect to customer satisfaction and also we found that customer satisfaction gives a positive effect to re-use.