• 한국경영정보학회:학술대회논문집
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• 2008.06a
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• pp.371-376
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• 2008

As the e-business developed fast and more firms embrace CRM as a core e-business strategy, it is getting more important to assess the firms. The CRM is approaching customer-centric. This approach focuses on the long-term relationship with the customers by providing the benefits of the customer rather than based on what the company wants to sell. How to establish the overall efficiency and effectiveness of a global enterprise becomes more and more important to the E-business. The study investigates the cross-national psychometric prosperities of the establishment in the E-business. Using a cross-national survey of customers from Korea and China to compare the Korean customers' acceptance of e-business with the Chinese customers', and compare the development of e-business in Korea with the development in China it will be found that Korea and China samples shared a somewhat similar factor structure. And there are also some differences between Korea and China. These findings suggest that the way to establish the e-business strategy is influenced by the cultural effects. So focusing on the cultural differences among the countries becomes more and more important, this study will help to analysis how to use the different cultural dimension to establish the better CRM system in the e-business field.

• Proceedings of the CALSEC Conference
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• 2001.02a
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• pp.235-245
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• 2001

ㆍ Include e-business as part of your top three supply chain agenda items. ㆍ Continue to seek out additional learning opportunities, both with early adopter or e-business-oriented companies, e-business consultants, system integrators, and colleagues in supply chain management. ㆍ Broaden your perspectives on e-business beyond customer interaction and supply chain cost savings. ㆍ Consider some form of electronic marketplace adoption as part of your supply chain strategy.(omitted)

• Journal of Korean Society of Industrial and Systems Engineering
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• v.33 no.1
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• pp.98-107
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• 2010

This paper reviews a case study of the use of eCRM weblog analysis for understanding of customer information and Customer-specific marketing Strategy by Korea's leading insurance company with the changing situation of the business environment due to the introduction of e-Business. This study examines how eCRM Solution is introduced and how range used in the insurance industry, and discuss the business performance and operational effectiveness of eCRM Solution.

• Journal of Distribution Science
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• v.18 no.8
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• pp.103-112
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• 2020

Purpose: Business has been completely revolutionized by the Internet. This study seeks to determine the impact of e-business on activity extension and business performance. It aims to examine the actual stage of e-business, help others to apply the knowledge gained, and help in expanding new researches in this field. Research design, data and methodology: The data utilized in this study was obtained from survey. In total of 60 questionnaires accepted as valid out of 80 distributed, data was analyzed using the SPSS, and methods used were correlation and reliability analyses. Results: The study result shows that e-business has a significant positive impact on activity extension and the performance of business in Kosovo. The findings also revealed that there is a correlation between the various online marketing strategies and consumer satisfaction. The development of e-business for Kosovo is an important factor in participation in the world market, where there is a growing need for innovation and modernization of business. Conclusions: The study recommends that there should be raised awareness among business owners and managers as well as the general public. Moreover, there should be a proper application of marketing strategies to e-business.

• Management & Information Systems Review
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• v.15
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• pp.223-244
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• 2004

E-business is one of business innovations to get competitive advantage over other competing companies by utilizing information technology which can make to enhance the efficiencies and effectiveness through connecting one or several value activities. E-transformation is the process of business innovation to trans brick and motor companies to brick and click companies to accomodate e-business environments by means of digitalizing business strategy, business system, business process, and company cultures. In this results, the company can develop entirely new value chain of business and render enhanced services to customers. In this paper, I will represent several e-transformation evaluation models which are used to realize e-transformation(trans from brick and motor companies to brick and click companies). Also, I propose the strategic thrust model, which is composed of strategic targets (customer, suppliers, partners) and strategic tools(technology innovation, integration). This model is differentiated with evaluation models in that it can capture the rapidly changing business environments, especially strategic targets(customers, suppliers, partners).

• Journal of Digital Convergence
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• v.7 no.2
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• pp.35-41
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• 2009

The information technology, in the digital economy era, does a very important role not only for the country's administrative management innovation but also for the business and for the everyday life. Specifically, the e-business for the company or organization is defined as "using the Internet and IT, rescheduling of business process management activities to increase productivity and efficiency and to create new business opportunities." Thanks to the Korea's recent efforts, overall level of informatization and digitalization is able to receive high praise. But the e-business readiness (e-readiness) level is still expected a lot of room for improvement. In this paper, I try to analyze the informatization level of Korea's by the EIU's e-business readiness index and IT industry competitiveness index, to prepare a full-scale e-business era of global competitiveness through any preparation that could do to improve the situation from the analysis of statistical data.

• International Commerce and Information Review
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• v.10 no.3
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• pp.3-21
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• 2008

This research investigates the strategy for application of E-Trade to SMEs to analyze the economic effect of e-trade. And the influence of the proliferation of e-business and e-trade upon the industrial business conditions, value-chain, and business activities is also analyzed. The subjects of the inquiry are the nationwide petrochemical industries in which small and medium sized companies are in mutual and intimate cooperation. The results show that the business structure of the petrochemical industries are divided into four stages, and, with the introduction of e-business, the value chain is changed by stages. And the change of value-chain explains the transition of the e-business of petrochemical industries including trade business into industrial DB and leads to a variety of the economic effect including the reduction in the trade expense, the change of the production process, and the innovation of trade structure.

• Proceedings of the Korean Information Science Society Conference
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• 2001.10a
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• pp.571-573
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• 2001

정보화 시대로의 전환에 대한 요구를 충실하게 지원하고 점차적으로 인터넷을 이용한 비즈니스 거래와 분산 업무 처리 요구에 따른 e-commerce 환경으로부터 intranet과 extranet, 즉 고객 공급자 동업자 기업, 기관, 고용인등의 비즈니스에서 필요한 관계가 포함되어 통합되어진 e-busienss로의 어플리케이션이 요구되고 있다. 따라서 본 논문에서는 e-business 환경에서 사용자가 원하는 웹 애플리케이션이 정확하고 빠르게 구축될 수 있도록 e-business 컴포넌트 프로세스를 제안하며, 기존의 컴포넌트를 재사용 가능하도록 비즈니스 측면에서 컴포넌트 카테고리를 정하여 분류하고 통합을 통해 솔루션을 구축할 수 있도록 한다. 이는 e-business 컴포넌트 프로세스를 통해 이는 결국 분석된 모든 e-business 컴포넌트를 등록하고 검색 및 다운로드 할 수 있는 통합 시스템으로 제시되어진다. 기존의 컴포넌트는 분류를 통해 비지니스 측면의 컴포넌트로 재사용 가능하도륵 하며 현재의 B2B(Business to Business)를 원활히 하는데 목적을 둔다.

• Asia pacific journal of information systems
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• v.12 no.2
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• pp.69-98
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• 2002

With the development of the Internet, electronic commerce, electronic markets, and digital economy, new business paradigm and new ways of business have been emerging and developing. The development of right and robust business models for electronic markets is a key for e-business success. This paper reviews previous studies and successful cases for e-business models. This paper presents strategic factors such as the business value and the source of revenue, products and services, business processes and technologies, and the characteristics of markets and relationship with customers and partners as a framework for developing sustainable and robust business models.

• International Commerce and Information Review
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• v.5 no.1
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• pp.125-134
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• 2003

The rapid development of e-commerce in the world has resulted in great challenges to the traditional taxation systems all over the world. As a developing country, anna should take into careful consideration the characteristics of e-business and work out countermeasures to meet the challenges. This thesis at first offers an introduction to the characteristics of e-business and the different kinds of taxes in e-business, then gives an overview of the present taxation situation in e-business and analyzes loopholes in the tax laws concerning it, and finally provides some suggestions concerning online taxation in the development of e-business.