• Title/Summary/Keyword: e-journal Management System

Search Result 2,316, Processing Time 0.029 seconds

A Study on the Development of Electronic Mail-based Customer Relationship Management System (전자메일 기반의 고객관계관리(CRM) 시스템 개발에 관한 연구)

  • 김승욱;양광민
    • Journal of Information Technology Applications and Management
    • /
    • v.10 no.4
    • /
    • pp.51-63
    • /
    • 2003
  • This study designs and implements a new approach to the classification of e-mail requests from customer based on machine learning techniques. The work on building an electronic mall classifier can be cast into the framework of text classification, since an e-mail is a viewed as a document, and judgement of interest is viewed as a class level given to the e-mail document. It is also implemented an e-mall based automated response system that integrate with Call Center in a practical use.

  • PDF

E2GSM: Energy Effective Gear-Shifting Mechanism in Cloud Storage System

  • You, Xindong;Han, GuangJie;Zhu, Chuan;Dong, Chi;Shen, Jian
    • KSII Transactions on Internet and Information Systems (TIIS)
    • /
    • v.10 no.10
    • /
    • pp.4681-4702
    • /
    • 2016
  • Recently, Massive energy consumption in Cloud Storage System has attracted great attention both in industry and research community. However, most of the solutions utilize single method to reduce the energy consumption only in one aspect. This paper proposed an energy effective gear-shifting mechanism (E2GSM) in Cloud Storage System to save energy consumption from multi-aspects. E2GSM is established on data classification mechanism and data replication management strategy. Data is classified according to its properties and then be placed into the corresponding zones through the data classification mechanism. Data replication management strategies determine the minimum replica number through a mathematical model and make decision on replica placement. Based on the above data classification mechanism and replica management strategies, the energy effective gear-shifting mechanism (E2GSM) can automatically gear-shifting among the nodes. Mathematical analytical model certificates our proposed E2GSM is energy effective. Simulation experiments based on Gridsim show that the proposed gear-shifting mechanism is cost effective. Compared to the other energy-saved mechanism, our E2GSM can save energy consumption substantially at the slight expense of performance loss while meeting the QoS of user.

A study on the Analysis and Forecast of Effect Factors in e-Learning Reuse Intention Using Rule Induction Techniques (규칙유도기법을 이용한 이러닝 시스템의 재이용의도 영향요인 분석 및 예측에 관한 연구)

  • Bae, Jae-Kwon;Kim, Jin-Hwa;Jeong, Hwa-Min
    • Journal of Information Technology Applications and Management
    • /
    • v.17 no.2
    • /
    • pp.71-90
    • /
    • 2010
  • Electronic learning(or e-learning) has created hype for companies, universities, and other educational institutions. It has led to the phenomenal growth in the use of web-based learning and experimentation with multimedia, video conferencing, and internet-based technologies. Many researchers are interested in the factors that affect to the performance of e-learning or e-learning services. In this sense, this study is aimed at proposing e-learning system reuse prediction models in which e-learner intention to reuse influence factors(i.e., system accessibility, system stability, information clarity, information validity, self-regulated efficacy, computer self-efficacy, perceived usefulness, perceived ease of use, flow, and parental expectation) affect e-learner intention to reuse positively. A web survey was conducted for the full members of the e-learning education institute A in Seoul, Republic of Korea, an exclusive e-learning company that provides real time video lectures via the desktop conferencing system. The web survey was conducted for 20 days from November 5, 2009, through the e-learning web site of the company A. In this study, three data mining techniques were used : the multivariate discriminant analysis, CART, and C5.0 algorithm. This study was conducted to provide the e-learning service providers, e-learning operators, and contents developers with marketing and management strategies for improving the e-learning service companies, based on the data mining analysis results.

  • PDF

Implementation of a KPI Focused e-QMS: A Case Study in the Aerospace & Defense Industry (KPI 중심의 e-QMS 구현: 우주항공 및 방위 산업 사례 연구)

  • Jae Young Shin;Wan Seon Shin
    • Journal of Korean Society for Quality Management
    • /
    • v.51 no.1
    • /
    • pp.131-154
    • /
    • 2023
  • Purpose: The purpose of this paper is to design an integrated informatization system that can manage quality & KPI by integrating management systems in the aerospace and defense industry, and study the effect on KPI when applied to related companies. Methods: The 7 management systems required for integration in the AS&D industry were studied, and an empirical analysis was conducted for H company in South Korea for the application of e-QMS integrated informatization & KPI system based on security environment and open quality. Results: The results of this study were analyzed to have an effect on the improvement of customer satisfaction and the positive improvement of quality failure cost in the aerospace and defense industry. And it was analyzed that it works to continuously comply with ethical management and environmental laws and prevent safety accidents. Conclusion: The greatest significance of this study is that it attempted to build an e-QMS integrated system in the aerospace and defense industry. Considering that the case of integrated management system and integrated operation of KPI in related industries has not been introduced in the existing literature, the results of this study will be shared as a meaningful preceding study in the era of digital quality information. In addition, the fact that the open-quality quality innovation methodology emphasizing measurement(M), tracking(T), and connection(C) was actually applied in an AS&D company and its effectiveness was objectively proven. It is expected that it will be a good paper for follow-up research.

Design of E-business Components Classification and Management System based on Web (웹 기반의 E-business 컴포넌트 분류 및 관리시스템의 설계)

  • 김재생;송영재
    • Journal of the Korea Computer Industry Society
    • /
    • v.2 no.3
    • /
    • pp.397-406
    • /
    • 2001
  • According to e-business has been used commonly, many companies do e-business deal for B2B, B2C, etc based on internet. To support web-based e-business, companies must construct the homepage and shopping-mall that is able to advertise a publicity work about their companies to customer. In this paper, we classified the components used in the homepage and shopping-mall development about e-business and designed a management system for supporting environment that is searched, updated, edited, etc. For an application example, we analyzed a purchasing process of products by domain analysis and abstracted the components needed. Because this component management system manages components efficiently, it will come in pretty handy in web-based system development.

  • PDF

U-Learning of 21 Century University Education Paradigm (21세기 대학교육 패러다임의 U-Learning)

  • Park, Chun-Myoug
    • The Journal of Korean Institute for Practical Engineering Education
    • /
    • v.3 no.1
    • /
    • pp.69-75
    • /
    • 2011
  • This paper presents a model of e-learning based on ubiquitous computing configuration. First of all, we survey the advanced e-learning systems for foreign and domestic universities. Next we propose the optimal e-learning model based on ubiquitous computing configuration. The proposed e-learning model as following. we propose the e-learning system's hardware and software configurations, that are server and networking systems. Also, we construct the proposed e-learning systems's services. There are attendance and absence service, class management service, common knowledge service, score processing service, facilities management service, personal management service, personal authorization issue management service, campus guide service, lecture-hall management service. Then we propose the laboratory equipment management service, experimental materials management service etc. The proposed model of e-learning based on ubiquitous computing configuration will be able to contribute to the next generation university educational paradigm.

  • PDF

Differences of e-commerce system satisfaction by hospital and health care managers' characteristics (병원 및 개인의 특성에 따른 전자상거래 시스템 만족도의 차이)

  • Park, Jae-Sung;Kim, Hye-Sook
    • The Korean Journal of Health Service Management
    • /
    • v.3 no.1
    • /
    • pp.59-65
    • /
    • 2009
  • This study was trying to find the differences of the levels of e-commerce system satisfaction and a relationship between system satisfactions and behavioral intention to use e-commerce system continuously. Based on the previous studies, we identified the factors of system satisfaction that were consist of system readiness, accuracy, content, ease of use, timeliness and IT Support. The system satisfaction levels of martial status and the training status of hospitals had significant differences. In martial status, un-married managers had higher levels of ease of use and timeliness than the married. In this result, we might consider an age effect for younger persons are more likely to use IT and have more satisfaction perceptions. Rather than training hospitals, non-training hospitals had higher level of ease of use and IT support, which could be interpreted as e-commerce systems of training hospitals might not match their own managerial purposes and need an improvement of their system functionalities. This study also identified that the factors of system satisfaction has a relationship with behavioral intentions. Except accuracy and IT support of all six system satisfaction factors, four factors were significantly correlated with system usage intentions in their e - commerce works.

  • PDF

T&E Process for Safety-Critical CNS/ATM Systems (안전필수항행시스템의 시험평가 프로세스)

  • Kang, Ja-Young;Kim, Mu-Geun;Kim, Young-Hoon;Lim, In-Kyu
    • Journal of Advanced Navigation Technology
    • /
    • v.21 no.1
    • /
    • pp.50-57
    • /
    • 2017
  • Recently, safety-critical aviation system development programs promoted domestically have been terminated in the middle stage or they have not been put to practical use at the final stage. The program failure may be caused by various factors, but this study focused on imperfect test and evaluation(T&E) procedures. In general, T&E process of a safety-critical system must be distributed throughout the entire life-cycle of the system, have a continuity in phases, and can be implemented in a variety of ways depending on the maturity of the system development and acquisition strategy. This paper aims to present a new strategy by analyzing the domestic and overseas T&E processes to reduce the risk of domestic safety-critical CNS/ATM system development program and increase the success rate of program. First, we discuss the verification and validation techniques for safety-critical systems, analyze the T&E procedures of advanced institutes and the domestic situation, and then compare the domestic and overseas T&E processes to complement the imperfect testing procedure.

Critical Success Factors for Integration of Knowledge Management and e-Learning from LG Electronics Company's Experiences (지식경영과 e러닝 통합의 성공요인에 대한 연구 - LG전자 사례를 중심으로 -)

  • Kym, HyoGun;Jung, MeeSook;Ahn, DongYoun
    • Knowledge Management Research
    • /
    • v.6 no.1
    • /
    • pp.105-122
    • /
    • 2005
  • The LG Electronics case shows the process whereby an organization evolves as a learning organization through the integration of e-learning and knowledge management. In other words, it shows the process whereby e-learning is recognized as an important means of solving a problem concerning actual worksite operations, as it became one of the daily activities in the organization. In terms of organizational learning, this process points to the fact that e-learning is emerging as the fastest and most effective means of transferring the internally shared value of a company. Recently, advanced corporations and organizations have been endeavoring to boost their internal and external customer satisfaction and customer loyalty, paving the way for changes in their organizational cultures, and establishing learning organizations through e-learning. Therefore, from an advanced viewpoint, e-learning within a company is not a simple system of transferring educational contents, but is a knowledge portal concept connected with knowledge management. To achieve this end, the organization is required to undergo changes that is, it should make the acquisition of learning possible through e-learning and a knowledge management system (KMS) in order to improve corporate performance. Since LG Electronics is utilizing e-learning as a strategic means to change the paradigm of corporate education, and, in particular, is attempting to integrate this with knowledge management, insights that will facilitate the understanding of the core success factors in and challenges to the integration of knowledge management and e-learning can be obtained through this case.

  • PDF

Design and Implementation of e-Learning Evaluation Management based on the Service Science (서비스 기반의 e-러닝 평가관리시스템 설계 및 구현)

  • Lee, Sang-Joon;Cho, Chang-Hee
    • Journal of Digital Convergence
    • /
    • v.8 no.2
    • /
    • pp.217-228
    • /
    • 2010
  • There are two streams on e-Learning. The first one is to create new value through aligning products included information systems and service. The second one is to utilize the service system and the service process for service systematization. The service system is made up human, technology, value proposition, service network, and shared information. The service process consists of design, development, operation and evaluation phases. In this paper, we design and implement the evaluation management of e-learning service based on the service science. The evaluation management service is sets of evaluation type management, general review management, award management, evaluation sheet management and evaluation result management. Feature of this paper is that we can service with different criteria to learner, guardian and evaluator. The worthy of this paper is that we construct service oriented environment possible to systematize evaluation work easily and provide evaluation results clearly.

  • PDF