• 한국프랜차이즈경영연구
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• 제13권2호
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• pp.33-51
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• 2022

Purpose: The online market is growing the most in history due to the expansion of non-face-to-face commerce. In addition, as consumers' interest in health, food safety, and environment increases, interest in and consumption of eco-friendly agricultural products is also increasing. Therefore, in the case of a specialty store that sells eco-friendly organic agricultural products, a marketing strategy that can increase customer loyalty by reflecting these consumer needs is necessary. In this study, the store attributes of eco-friendly food stores are classified into location, assortment, price, quality, and employee service, and the effect of each store attribute on utilitarian and hedonic value is investigated. Research design, data, and methodology: The subjects of this study were customers who visited an eco-friendly food store. Of the 511 survey responses, 311 were used for statistical verification, excluding 200 who had not visited within the last 3 months. For statistical analysis, Smart PLS 3.0 was used, and after checking the validity and reliability of the items, hypothesis testing was performed. Result: As a result of the study, it was found that assortment, quality, and employee service among store attributes had a positive (+) effect on utilitarian and hedonic value. Second, location had no significant effect on utilitarian and hedonic value. Third, price did not appear to have a positive (+) effect on the utilitarian value, and it was found to have a positive (+) effect on the hedonic value. Fourth, It was investigated whether the presence or absence of delivery service had an effect on store attributes between utilitarian and hedonic value, and it was found that there was a significant effect between employee service and hedonic value. Conclusions: Among eco-friendly food store environment management will be required in order to provide food that meets the tastes and needs of consumers by diversifying the taste, standard, and quality grade of food, and to maintain or improve the quality. In order to unlike other stores, eco-friendly food stores have high price resistance from the point of view of consumers, so it is necessary to diversify promotional media such as YouTube and SNS to raise awareness of eco-friendly organic food.

• 한국정보시스템학회지:정보시스템연구
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• 제25권1호
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• pp.1-23
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• 2016

목적 자아일치성(self-congruity)은 "비실용 대상 포지셔닝(Non-utilitarian destination positioning)" 이론에 근거한 것으로,소비자들이 의사결정을 하거나 행동을 할 때 대상(제품, 서비스 등)과 자신의 가치를 일치시키려는 성향을 의미한다. 반면, 기능일치성(functional congruity)은 대상(장소, 제품, 서비스)의 실용적 가치에 자신의 의사결정이나 행동을 일치시키려는 성향을 의미한다. 최근 모바일 기반의 소셜네트워크서비스를 통해 소비자들이 제품이나 서비스에 대한 개인적 경험을 언제 어디서나 공유하게 되면서 온라인 구전을 통한 커뮤니케이션 기회가 많아지고 활발해지고 있다. 한편, 자기해석(self-construal)은 마케팅 및 현대 심리학에서 그동안 많이 다루어져 온 주제이다. 본 연구는 자아일치성 및 기능일치성과 중국 관광객의 긍정적인 온라인 구전 간의 관계와 자기해석의 조절효과를 검증하는 것을 연구 목적으로 한다. 설계/방법론/접근 연구가설을 검증하기 위해 본 연구에서는 32개 문항으로 구성된 설문지를 개발하였고, 모든 항목은 리커트 5점 척도를 사용하였다. 중국 설문조사 전문 웹사이트인 sojump.com에서 한국을 방문한적이 있는 사용자들을 대상으로 설문조사를 실시하였고, 자료분석을 위해 SPSS 20.0과 AMOS 18.0을 사용하였고, 구조방정식과 회귀분석을 이용하여 연구가설을 검증하였다. 전반적인 모형의 적합도, 신뢰도, 타당성 등을 검증하기 위해 확인요인분석을 실시하였고, 동일방법편의(common method bias) 여부도 함께 진단하였다. 결과 연구결과 자아일치성과 기능일치성은 온라인 구전에 긍정적인 효과를 미치는 것으로 나타났다. 그리고 자아일치성이 온라인 구전에 미치는 효과는 독립적인 자기해석 성향이 있는 중국 관광객이 의존적인 자기해석 성향이 있는 중국 관광객보다 더 강하다는 것을 알 수 있었다. 반면, 기능일치성이 온라인 구전에 미치는 효과는 의존적인 자기해석 성향이 있는 중국 관광객이 독립적인 자기해석 성향이 있는 중국 관광객보다 더 강하다는 것을 알 수 있었다.

• 지능정보연구
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• 제26권3호
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• pp.149-169
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• 2020

현 정부의 주요 국책사업 중 하나인 도시재생 뉴딜사업은 매년 100 곳씩, 5년간 500곳을대상으로 50조를 투자하여 낙후된 지역을 개발하는 것으로 언론과 지자체의 높은 이목이 집중되고 있다. 그러나, 현재 이 사업모델은 면적 규모에 따라 "우리동네 살리기, 주거정비지원형, 일반근린형, 중심시가지형, 경제기반형" 등 다섯 가지로 나뉘어 추진되어 그 지역 본래의 특성을 반영하지 못하고 있다. 국내 도시재생 성공 키워드는 "주민 참여", "지역특화" "부처협업", "민관협력"이다. 성공 키워드에 따르면 지자체에서 정부에게 도시재생 사업을 제안할 때 지역주민, 민간기업의 도움과 함께 도시의 특성을 정확히 이해하고 도시의 특성에 어울리는 방향으로 사업을 추진하는 것이 가장 중요하다는 것을 알 수 있다. 또한 도시재생 사업 후 발생하는 부작용 중 하나인 젠트리피케이션 문제를 고려하면 그 지역 특성에 맞는 도시재생 유형을 선정하여 추진하는 것이 중요하다. 이에 본 연구는 '도시재생 뉴딜 사업' 방법론의 한계점을 보완하기 위해, 기존 서울시가 지역 특성에 기반하여 추진하고 있는 "2025 서울시 도시재생 전략계획"의 도시재생 유형을 참고하여 도시재생 사업지에 맞는 도시재생 유형을 추천하는 시스템을 머신러닝 알고리즘을 활용하여 제안하고자 한다. 서울시 도시재생 유형은 "저이용저개발, 쇠퇴낙후, 노후주거, 역사문화자원 특화" 네 가지로 분류된다 (Shon and Park, 2017). 지역 특성을 파악하기 위해 총 4가지 도시재생 유형에 대해 사업이 진행된 22개의 지역에 대한 뉴스 미디어 10만여건의 텍스트 데이터를 수집하였다. 수집된 텍스트를 이용하여 도시재생 유형에 따른 지역별 주요 키워드를 도출하고 토픽모델링을 수행하여 유형별 차이가 있는 지 탐색해 보았다. 다음 단계로 주어진 텍스트를 기반으로 도시재생 유형을 추천하는 추천시스템 구축을 위해 텍스트 데이터를 벡터로 변환하여 머신러닝 분류모델을 개발하였고, 이를 검증한 결과 97% 정확도를 보였다. 따라서 본 연구에서 제안하는 추천 시스템은 도시재생 사업을 진행하는 과정에서 신규 사업지의 지역 특성에 기반한 도시재생 유형을 추천할 수 있을 것으로 기대된다.

• 산경연구논집
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• 제12권1호
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• pp.47-62
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• 2021

Purpose: Our purpose in this study was to examine the strategies for the development of watermelon industry using unstructured big data analysis. That is, this study was to look the change of issues and consumer's perception about watermelon using big data and social network analysis and to investigate ways to strengthen the competitiveness of watermelon industry based on that. Methodology: For this purpose, the data was collected from Naver (blog, news) and Daum (blog, news) by TEXTOM 4.5 and the analysis period was set from 2015 to 2016 and from 2017-2018 and from 2019-2020 in order to understand change of issues and consumer's perception about watermelon or watermelon industry. For the data analysis, TEXTOM 4.5 was used to conduct key word frequency analysis, word cloud analysis and extraction of metrics data. UCINET 6.0 and NetDraw function of UCINET 6.0 were utilized to find the connection structure of words and to visualize the network relations, and to make a cluster of words. Results: The keywords related to the watermelon extracted such as 'the stalk end of a watermelon', 'E-mart', 'Haman', 'Gochang', and 'Lotte Mart' (news: 015-2016), 'apple watermelon', 'Haman', 'E-mart', 'Gochang', and' Mudeungsan watermelon' (news: 2017-2018), 'E-mart', 'apple watermelon', 'household', 'chobok', and 'donation' (news: 2019-2020), 'watermelon salad', 'taste', 'the heat', 'baby', and 'effect' (blog: 2015-2016), 'taste', 'watermelon juice', 'method', 'watermelon salad', and 'baby' (blog: 2017-2018), 'taste', 'effect', 'watermelon juice', 'method', and 'apple watermelon' (blog: 2019-2020) and the results from frequency and TF-IDF analysis presented. And in CONCOR analysis, appeared as four types, respectively. Conclusions: Based on the results, the authors discussed the strategies and policies for boosting the watermelon industry and limitations of this study and future research directions. The results of this study will help prioritize strategies and policies for boosting the consumption of the watermelon and contribute to improving the competitiveness of watermelon industry in Korea. Also, it is expected that this study will be used as a very important basis for agricultural big data studies to be conducted in the future and this study will offer watermelon producers and policy-makers practical points helpful in crafting tailor-made marketing strategies.

• 한국프랜차이즈경영연구
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• 제13권2호
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• pp.17-31
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• 2022

Purpose: With the development of the Internet, consumers can quickly access the electronic word-of-mouth. Consumers seek to reduce uncertainty by referring to the opinions of other consumers about products and services when making purchase decisions. In the food service industry, evaluating a restaurant before an actual visitation is difficult. Therefore, electronic word-of-mouth is important to interact with the customer in restaurants. as it can be used as an exchange of information in which consumers participate and interact with other customers. This study was conducted to verify how online word-of-mouth characteristics (Consensus, Vividness, Neutrality) on attitudes and visit intention from the perspective of social exchange theory. And it was performed to verify the structural relationship between short-term visit intention, mid-term visit and long-term visit intention. Research design, data, and methodology: A survey was conducted on customers who have visited restaurants. Of a total of 312 responses, 306 responses were used, excluding insincere responses and missing values for factors analysis. SPSS 25.0 and AMOS 25.0 were used for statistical analysis, and hypothesis testing was conducted after verifying the validity and reliability of the questionnaire items. Result: The result of the analysis showed that, consensus and neutrality have a positive effect on attitude but not much on vividness. In addition, consensus, vividness, and neutrality have no effect on the short-term visit intention. Finally, the short-term visit intention has a positive effect on mid-term visit intention, and mid-term visit intention has a positive effect on long-term visit intention. Conclusions: Based on the results, this study suggested that it is necessary to have practical implications for marketing and monitoring restaurant reviews in consideration of the characteristics of electronic word-of-mouth. When managing electronic-word-of-mouth, it is necessary to manage the consensus and neutrality is essential to provide sufficient information about the restaurant. The focus should not only be on vividness, such as photos and videos. In addition, restaurants should also provide a good experience for first-time visitors as the short-term visit intention positively affects mid-term and long-term visit intention.

• Industrial Engineering and Management Systems
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• 제7권2호
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• pp.171-181
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• 2008

Home care, known also as domiciliary care, is part of the community care service that is a responsibility of the local government authorities in the UK as well as many other countries around the world. The aim is to provide the care and support needed to assist people, particularly older people, people with physical or learning disabilities and people who need assistance due to illness to live as independently as possible in their own homes. It is performed primarily by care workers visiting clients' homes where they provide help with daily activities. This paper is concerned with the dispatching of care workers to clients in an efficient manner. The optimized routine for each care worker determines a schedule to achieve the minimum total cost (in terms of distance traveled) without violating the capacity and time window constraints. A collaborative population-based meta-heuristic called Particle Swarm Optimization (PSO) is applied to solve the problem. A particle is defined as a multi-dimensional point in space which represents the corresponding schedule for care workers and their clients. Each dimension of a particle represents a care activity and the corresponding, allocated care worker. The continuous position value of each dimension determines the care worker to be assigned and also the assignment priority. A heuristic assignment scheme is specially designed to transform the continuous position value to the discrete job schedule. This job schedule represents the potential feasible solution to the problem. The Earliest Start Time Priority with Minimum Distance Assignment (ESTPMDA) technique is developed for generating an initial solution which guides the search direction of the particle. Local improvement procedures (LIP), insertion and swap, are embedded in the PSO algorithm in order to further improve the quality of the solution. The proposed methodology is implemented, tested, and compared with existing solutions for some 'real' problem instances.

• 한국콘텐츠학회논문지
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• 제6권8호
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• pp.78-85
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• 2006

본 연구는 게임 및 e-business 컨텐츠 등을 중심으로 한 디지털컨텐츠업종의 주가가 해외주식시장 모멘텀에 어떻게 반응하는지를 분석하였다 이를 위하여 디지털컨텐츠 관련 기업의 상장과 거래가 이루어진 1999년부터 최근에 이르는 기간 동안의 KOSDAQ시장 디지털컨텐츠업종 지수를 대상으로 미국 NASDAQ 지수 및 일본 NIKKEI225지수와의 주가동조화를 분석하였다. 분석 결과, 국내 KOSDAQ시장내 디지털컨텐츠업종의 시장가치가 미국 디지털 IT 관련기업 중심의 NASDAQ시장에 유의한 (+)의 관계로 동조하는 것이 확인되었다. 따라서 국내에서 디지털컨텐츠업을 영위하는 기업이라 할지라도 자신의 시장가치가 미국 NASDAQ 시장의 등락에 영향 받아 변동될 수 있음을 인지하여야 할 것이며, 나아가 그에 기초한 기업가치 관리를 행하는 것이 바람직할 것이다. 한편 일본의 대표적 주가지수인 NIKKEI225 지수와의 동조화 여부를 분석한 결과, 양자간의 유의한 인과관계는 발견되지 않았다. 이는 NIKKEI225 지수가 디지털 IT 기업을 중심으로 구성된 지수가 아님에 따른 결과로 이해되었으며, 따라서 일본시장과 관련한 디지털컨텐츠기업 시장가치 변동을 이해하는데 있어서는 NIKKEI225 지수 동향에만 의존하여서는 안 될 것이라는 시사점이 도출되었다.

• 산경연구논집
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• 제8권7호
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• pp.63-70
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• 2017

Purpose - Due to the lack of physical activities and the increase of sedentary behaviors such as screen time, the health condition for contemporaries has been deteriorating. This study is designed to investigate how the use of worktable or tools unfit for body and sedentary behaviors can exercise influence on muscular skeletal disease and how it has an impact on lowering work efficiency and the quality of life with the medium of the muscular skeletal disease. Research design, data, and methodology - The research has developed a questionnaire with 5 hypothesis. The questionnaires were also made by interview and E-mail. 350 copies of questionnaires were distributed and 315 questionnaire were used for the analysis as valid data responses. SPSS ver.22.0 were used and made Cronbach's and reliability test, correlation, Baron & α Kenny 3 step mediated regression analysis. Results - The research has found that living environment factors have positive effect on the occurrence of musculosketal disease. Particularly, repeated use of unfit worktable or tools has a positive effect on the muscular skeletal disorder. And sedentary lifestyle also has a positive effect on the disease. The musculoskeletal disease caused by living environment has a positive impact on lowering the work efficiency. This study has also showed that the muscular skeletal disease has mediated the relationship between the living environment factors and the decrease of work efficiency due to musculoskeletal disease. The musculoskeletal disorders can effect the decrease of the quality of life as well, for the decrease of work efficiency has a positive effect on lowering the quality of life. Conclusions - Sedentary lifestyles, the use of worktable unfit for body, and the repeated use of a tool have caused the increase of muscular-skeletal diseases, and reduction of productivity as well as the hight cost of medical treatment for our contemporaries. Understanding the cause of disease morbidity, finding ways to prevent the disease, and educating people about them would contribute not only to improvement of individual health but also to the advancement of welfare for all.

• 유통과학연구
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• 제17권11호
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• pp.81-92
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• 2019

Purpose: The salesperson, the core of the operating activities, plays the role of connecting the inside and outside of the company, representing the company to the consumer and identifying and responding to the customer's needs. The department store industry is the most representative retail industry in South Korea, and competition among its peer group and industry is intensifying, requiring differentiated service sales activities and performance from its employees. This study divided the sales force system into activity control(process-oriented control) and output control(performance-oriented control) and verified the differential impact on the job attitude of the salesperson (e.g., job satisfaction and burn-out), respectively. In addition, the effect of job satisfaction and burn-out of the salesperson on the job performance were checked. Research design, data, and methodology: The survey was conducted on 200 sales people working at five branch stores of Hyundai department store in Seoul, and 194 of them were analyzed. The reliability and validity of the variables were analyzed and hypotheses were verified through the SEM. Results: Results have shown that activity control has a greater impact on burn-out compared to output control, and output control has a greater impact on job satisfaction compared to activity control. It has been shown that the salesperson's burn-out does not affect sales performance, but that job satisfaction has a positive effect on sales performance. Conclusions: This study examines the effect of sales force management system such as activity control and output control, on the job attitude and sales performance in department stores. According to the results of this research, each of two control systems have a discriminatory effect on the job attitude variables. For the sales managers of department store, it is recommended to increase the efficiency of sales management by increasing the use of outcome control compared to activity control.

• 한국통신학회논문지
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• 제42권2호
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• pp.493-504
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• 2017

최근 뉴스, 블로그, 소셜미디어 등을 통해 방대한 양의 비정형 텍스트 데이터가 쏟아져 나오고 있다. 이러한 비정형 텍스트 데이터는 풍부한 정보 및 의견을 거의 실시간으로 반영하고 있다는 측면에서 그 활용도가 매우 높아, 학계는 물론 산업계에서도 분석 수요가 증가하고 있다. 하지만 텍스트 데이터의 유용성이 증가함과 동시에 이러한 텍스트 데이터를 왜곡하여 특정 목적을 달성하려는 시도도 늘어나고 있다. 이러한 스팸성 텍스트 데이터의 증가는 방대한 정보 가운데 필요한 정보를 획득하는 일을 더욱 어렵게 만드는 것은 물론, 정보 자체 및 정보 제공 매체에 대한 신뢰도를 떨어뜨리는 현상을 초래하게 된다. 따라서 원본 데이터로부터 스팸성 데이터를 식별하여 제거함으로써, 정보의 신뢰성 및 분석 결과의 품질을 제고하기 위한 노력이 반드시 필요하다. 이러한 목적으로 스팸을 식별하기 위한 연구가 오피니언 스팸 탐지, 스팸 이메일 검출, 웹 스팸 탐지 등의 분야에서 매우 활발하게 수행되었다. 본 연구에서는 스팸 식별을 위한 기존의 연구 동향을 자세히 소개하고, 블로그 정보의 신뢰성 향상을 위한 방안 중 하나로 블로그의 스팸 태그를 식별하기 위한 방안을 제안한다.