• 제목/요약/키워드: e-Business Methodology

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유비쿼터스 컴퓨팅 기술을 고려한 ITSM구축을 위한 서비스 시나리오 다면평가방법론에 관한 연구 (A Study on the Multidimensional Service Scenario Evaluation Methodology for ITSM Considering Ubiquitous Computing Technology)

  • 이상훈;김형진;권오병
    • 한국전자거래학회지
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    • 제12권2호
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    • pp.155-194
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    • 2007
  • 본 연구의 목적은 최근 급속히 확산되고 있는 유비쿼터스 컴퓨팅 관련 기술 개발의 기준이 되고 있는 UCT(Ubiquitous Computing Technology)기반 서비스 시나리오의 실질적인 구현 가능성을 종합적으로 평가하는 다면평가방법론을 제안하는 것이다. 다면평가는 제안된 UCT기반 서비스 시나리오에 대하여 기술성, 사업성, 수용성의 3차원으로 평가하여 개별 시나리오의 구현 가능성 및 타당성에 대한 종합적인 평가를 가능하게 해주는 평가방법론이다. 이것은 기존 UCT기반 서비스 시나리오 관련 평가방법론의 부재를 극복하기 위해 제안되었다. 또한 기존에 제안된 기술가치 평가, 재무적 평가(ROI, ROA 등) 등 현재 구현되지 않는 UCT기반 서비스 시나리오의 특성상 도출 불가능 하거나 그 의미를 부여하기 어려운 파라미터를 이용하는 평가 방법의 한계를 극복하기 위해 제안되었다. 따라서 이는 다양한 분야에서 제안되는 UCT기반 서비스 관련 시나리오에 대한 실현 가능성을 포괄적으로 평가하여 해당 시나리오에 기반한 기술 개발에 대한 타당성과 개발 우선순위를 결정하는 평가 도구로 활용 가능할 것이다.

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Strengthening the Intention to Use Vehicle Tax Service Online in Indonesia

  • AMBARWATI, Rita;ASTUTI, Mudji;DIJAYA, Rohman
    • 유통과학연구
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    • 제18권5호
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    • pp.25-33
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    • 2020
  • Purpose: The use of e-Samsat services in East Java has not been significant in the amount of use of its services for tax payments as a whole. The purpose of this study is to analyze what factors East Java e-Samsat services practice and the existence of recommendations as a basis for government decisions to improve the quality of East Java e-Samsat services. Research design, data and methodology: Our model hypothesizes that three key factors determine the intention to use e-samsat platform such as: trust, awareness, ease to use. Data collection methods by distributing questionnaires and interviews. Results: The results of the study provide two findings, firstly, Trust, Ease of Use, Awareness directly or indirectly affects the Intention to Use the East Java e-Samsat service for motor vehicle taxpayers. Thus it is essential to pay attention to these three variables in terms of clarity, reliability, and timeliness as a recommendation to improve the quality of East Java e-Samsat services.. Conclusions: The results of this study can be applied and developed in other countries besides Indonesia with the same cultural patterns. Several variables have been measured in previous studies in several Asian continent countries.

E-Commerce Performance Based on Knowledge Management and Organizational Innovativeness

  • LESTARI, Setyani Dwi;MUHDALIHA, Eryco;PUTRA, Aditya Halim Perdana Kusuma
    • 유통과학연구
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    • 제18권2호
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    • pp.49-58
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    • 2020
  • Purpose: This study focuses on the performance of the strategy of Indonesia's companies in facing the development of e-commerce business. The relationship between Knowledge Management (Organizational Memory, Knowledge Sharing, Knowledge Absorption, Knowledge Acceptance), Organizational Innovativeness, Competitive Advantage (Time, Quality, Cost, Flexibility) and E-Commerce (Humanistic Factors: Management, Competence, Organizational Structures) examined in this case study. Research design, data, and methodology: This study uses two types such us qualitative and quantitative. A survey approach were conducted to collect data from the Group of Companies (Director and Manager), Academician (Lecturer), Regulator (Head of Government Institution Division), and Master of Management (at least five years). Total of 114 samples was collected and processed for statistical analysis using Smart PLS. Results: This study provide the findings proved that Knowledge Management and Organization Innovativeness simultaneously have positive influence on Competitive Advantage, while Knowledge Management, Organization Innovativeness, and Competitive Advantage simultaneously have positive influence on E-commerce where Competitive Advantage positively influence to E-commerce. Conclusions: The implementation of strategies or steps in this study are expected to steer and motivate an organization to successfully implement a good knowledge management system to pass on knowledge from generation to generation in the company Organizational Innovativeness strategies to improve e-commerce performance.

Causal Relationship between e-Service Quality, Online Trust and Purchase Intentions on Lazada Group, An Asia's Leading E-commerce Platform

  • RUANGUTTAMANUN, Chutima;PEEMANEE, Jindarat
    • 유통과학연구
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    • 제20권1호
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    • pp.13-26
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    • 2022
  • Purpose: The Covid-19 pandemic has accelerated and triggered changes in online shopping especially in an emerging market. This paper develops a modification of SERVQUAL model to examine the relationship between individual dimensions of e-service quality, online trust and purchase intentions in singular online shopping platform. Research design, data and methodology: Data from an online survey of 385 Lazada's shoppers were used to test the research model. The structural equation modeling technique was performed to test the research model. Results: The analytical results revealed that five dimensions of e-service quality were positively correlated with one another whereas some dimensions were negatively correlated with purchase intentions. The results of this study provide new insight into the literature as well as practical implications for marketers especially in Thai online market. Conclusion: This study develops the instrument dimensions of e-service quality through modifying the SERVQUAL model to examine the e-commerce context and to testify how these individual dimensions are interlinked with one another. It also suggests that responsiveness has two-sided affects that in responses which are too prompt and insistent could make the customer feel uncomfortable and perhaps ending up with no interaction and transaction.

유비쿼터스 비즈니스 서비스 설계 사례연구 : 대형 도서매장을 중심으로 (A Study on the Business Service Design in Ubiquitous Computing:the Case Study in Bookstore)

  • 김경규;장항배;김흥국;권혁준
    • 한국전자거래학회지
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    • 제13권2호
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    • pp.165-179
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    • 2008
  • 본 연구에서는 유비쿼터스 컴퓨팅 기술을 활용하여 대형 도서매장에서 적용될 수 있는 수요자 기반의 u 비즈니스 서비스를 설계하였다. 이를 위하여 대형 도서매장의 업무 프로세스를 분석하고, 현재 제공되고 있는 서비스 사용자로부터 충족되지 못하고 있는 요구사항 또는 새로운 서비스 개발 요구사항을 조사한 다음, 이러한 요구사항을 만족시킬 수 있는 u 비즈니스 서비스를 설계하였다. 설계된 서비스들은 평가모형에 따라 통계적 분석을 진행한 다음 킬러 서비스를 도출하고, 이를 지원하기 위한 자원 시스템을 설계하였다. 본 연구의 결과는 향후 전개될 유비쿼터스 컴퓨팅 환경에서 필요로 하는 사용자 요구사항에 근거한 비즈니스 서비스를 제시함으로써, 관련 기술개발을 위한 타당성을 제시함과 동시에 비즈니스 모델개발을 위한 기초자료로 활용될 수 있을 것으로 기대된다.

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UN/CEFACT 제출 양식 기반의 기업간 표준 전자문서 개발 지원 시스템 (A Supporting System for Developing Standard B2B Electronic Documents Based on UN/CEFACT Submission Forms)

  • 안경림;박찬권;김형도
    • 한국전자거래학회지
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    • 제11권4호
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    • pp.49-66
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    • 2006
  • 기업간 전자거래가 활성화됨에 따라서 표준 전자문서의 이용이 급속히 증가되고 있으며, 기업간에 교환되는 표준 전자문서의 종류와 형태도 변하고 있다. 초창기에 주로 사용되던 EDI 전자문서를 대신하여, 최근에는 XML전자문서가 활발히 사용되고 있다. 이를 위해 제정된 XML전자문서 프레임워크표준들은 대부분 기본적인 구문 규칙과 메시징, 그리고 표준문서에 대해서만 규정하고 있어서, 새로운 표준 전자문서 개발에서 효율성과 효과성을 확보하기가 어려웠다. 국제적 EDI 표준인 UN/EDIFACT 개발 경험을 반영하여, UN/CEFACT에서는 전자문서를 구성하는 데이터 항목을 컴포넌트로 만들어 전자문서를 개발할 때 재활용할 수 있는 방법론과 라이브러리를 제공하고 있다. 그러나 이러한 방법론과 라이브러리를 적용하여 전자문서를 개발하고 활용하기 위해서는 추가적인 많은 노력이 요구된다. 이를 개선하기 위하여, 이 논문에서는 UN/CEFACT의 표준 전자문서 제출 양식을 중심으로 등록저장소의 각종 자원을 재활용할 수 있고, 다양한 양식간의 자동화된 변환을 지원하는 시스템을 제안한다.

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Using the METHONTOLOGY Approach to a Graduation Screen Ontology Development: An Experiential Investigation of the METHONTOLOGY Framework

  • Park, Jin-Soo;Sung, Ki-Moon;Moon, Se-Won
    • Asia pacific journal of information systems
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    • 제20권2호
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    • pp.125-155
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    • 2010
  • Ontologies have been adopted in various business and scientific communities as a key component of the Semantic Web. Despite the increasing importance of ontologies, ontology developers still perceive construction tasks as a challenge. A clearly defined and well-structured methodology can reduce the time required to develop an ontology and increase the probability of success of a project. However, no reliable knowledge-engineering methodology for ontology development currently exists; every methodology has been tailored toward the development of a particular ontology. In this study, we developed a Graduation Screen Ontology (GSO). The graduation screen domain was chosen for the several reasons. First, the graduation screen process is a complicated task requiring a complex reasoning process. Second, GSO may be reused for other universities because the graduation screen process is similar for most universities. Finally, GSO can be built within a given period because the size of the selected domain is reasonable. No standard ontology development methodology exists; thus, one of the existing ontology development methodologies had to be chosen. The most important considerations for selecting the ontology development methodology of GSO included whether it can be applied to a new domain; whether it covers a broader set of development tasks; and whether it gives sufficient explanation of each development task. We evaluated various ontology development methodologies based on the evaluation framework proposed by G$\acute{o}$mez-P$\acute{e}$rez et al. We concluded that METHONTOLOGY was the most applicable to the building of GSO for this study. METHONTOLOGY was derived from the experience of developing Chemical Ontology at the Polytechnic University of Madrid by Fern$\acute{a}$ndez-L$\acute{o}$pez et al. and is regarded as the most mature ontology development methodology. METHONTOLOGY describes a very detailed approach for building an ontology under a centralized development environment at the conceptual level. This methodology consists of three broad processes, with each process containing specific sub-processes: management (scheduling, control, and quality assurance); development (specification, conceptualization, formalization, implementation, and maintenance); and support process (knowledge acquisition, evaluation, documentation, configuration management, and integration). An ontology development language and ontology development tool for GSO construction also had to be selected. We adopted OWL-DL as the ontology development language. OWL was selected because of its computational quality of consistency in checking and classification, which is crucial in developing coherent and useful ontological models for very complex domains. In addition, Protege-OWL was chosen for an ontology development tool because it is supported by METHONTOLOGY and is widely used because of its platform-independent characteristics. Based on the GSO development experience of the researchers, some issues relating to the METHONTOLOGY, OWL-DL, and Prot$\acute{e}$g$\acute{e}$-OWL were identified. We focused on presenting drawbacks of METHONTOLOGY and discussing how each weakness could be addressed. First, METHONTOLOGY insists that domain experts who do not have ontology construction experience can easily build ontologies. However, it is still difficult for these domain experts to develop a sophisticated ontology, especially if they have insufficient background knowledge related to the ontology. Second, METHONTOLOGY does not include a development stage called the "feasibility study." This pre-development stage helps developers ensure not only that a planned ontology is necessary and sufficiently valuable to begin an ontology building project, but also to determine whether the project will be successful. Third, METHONTOLOGY excludes an explanation on the use and integration of existing ontologies. If an additional stage for considering reuse is introduced, developers might share benefits of reuse. Fourth, METHONTOLOGY fails to address the importance of collaboration. This methodology needs to explain the allocation of specific tasks to different developer groups, and how to combine these tasks once specific given jobs are completed. Fifth, METHONTOLOGY fails to suggest the methods and techniques applied in the conceptualization stage sufficiently. Introducing methods of concept extraction from multiple informal sources or methods of identifying relations may enhance the quality of ontologies. Sixth, METHONTOLOGY does not provide an evaluation process to confirm whether WebODE perfectly transforms a conceptual ontology into a formal ontology. It also does not guarantee whether the outcomes of the conceptualization stage are completely reflected in the implementation stage. Seventh, METHONTOLOGY needs to add criteria for user evaluation of the actual use of the constructed ontology under user environments. Eighth, although METHONTOLOGY allows continual knowledge acquisition while working on the ontology development process, consistent updates can be difficult for developers. Ninth, METHONTOLOGY demands that developers complete various documents during the conceptualization stage; thus, it can be considered a heavy methodology. Adopting an agile methodology will result in reinforcing active communication among developers and reducing the burden of documentation completion. Finally, this study concludes with contributions and practical implications. No previous research has addressed issues related to METHONTOLOGY from empirical experiences; this study is an initial attempt. In addition, several lessons learned from the development experience are discussed. This study also affords some insights for ontology methodology researchers who want to design a more advanced ontology development methodology.

기계가공 파트의 전자거래를 위한 XML 기반의 데이터 교환에 관한 연구 (A Study on e-Commerce of custom machined Parts with a Data Exchanged format based on XML)

  • Ok-Hyun Ryou;Seong-Ho Noh;Jae-Kwang Lee
    • 한국전자거래학회지
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    • 제8권4호
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    • pp.53-68
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    • 2003
  • Currently, it is possible to buy almost anything from books(Amazon.com) to airplane tickets(Travelocity.com) using the world wide web. The purpose of this research is to develop a "clean interface" between design and fabrication facilities for the production of custom machined parts through Internet. The current mechanism for production of prototype parts that can be fabricated using standard machine tools like milling machines, requires a process of part description preparation, bidding, contract award, and finally fabrication and delivery of the part. This is a substantially more complex process than buying a book or airplane ticket. In this paper, we try to define the ambiguous part description using XML based data exchange format and to enable e-commerce in this field. The research accomplishments are summarized: 1. Creation of a new format for data exchange of machined prototype parts, 2. Development of a prototype system to illustrate how the XML data can be effectively used to conduct e-Commerce for custom machined parts, 3. Testing of the methodology with a number of parts.

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PLIB에 기반한 전자상거래용 금형부품 데이터 사전의 구축 (A Data Dictionary for Procurement of Die and Mold Parts Based on PLIB Standard)

  • 조준면;문두환;김흥기;한순흥;류병우
    • 한국전자거래학회지
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    • 제8권3호
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    • pp.37-52
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    • 2003
  • PLIB으로 알려진 ISO 13584 부품 라이브러리 국제 표준은 상품의 분류와 각 상품 분류별 특성을 묘사하는 기준으로서 전자 상거래 분야로 그 응용영 역을 넓혀 나가고 있다. PLIB 표준은 여러 권으로 구성된 표준인데, 그 중 파트 42는 전자 카탈로그 또는 부품 라이브러리의 데이터 사전 (Data Dictionary)를 작성하는데 정보모델 (Information Model)과 설계원칙 (Design Principles)을 제공한다. PLIB 파트42의 정보모델을 기반으로 작성된 데이터 사전을 이용하여 전자 카탈로그 시스템을 구축하면, 향후 산업별, 부품대상별로 구축될 다양한 전자 카탈로그 시스템간의 통합 (Integration)과 상호운용 (Interoperation)을 쉽게 달성할 수 있다. 본 연구는 우선, 전자 카탈로그 또는 부품 라이브러리에서 데이터 사전의 역할과 요구 사항을 정리하고, PLIB 파트 42의 내용을 분석한다. 그리고 분석 결과를 바탕으로 금형부품 데이터 사전을 작성하고 이를 이용하여 기업간 전자 상거래 (B2B e-Commerce)용 전자 카탈로그 시스템을 구축한 결과를 정리한다.

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Which CDM methodology is the best option? A case study of CDM business on S-Water treatment plant

  • Kyung, Daeseung;Lee, Woojin
    • Advances in environmental research
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    • 제1권2호
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    • pp.125-142
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    • 2012
  • Clean development mechanism (CDM) validity study was conducted to suggest better and more adaptable CDM scenario on water treatment plant (WTP). Potential four scenarios for CDM project; improvement of intake pumping efficiency, hydro power plant construction, solar panel construction and system optimization of mechanical mixing process were evaluated on S-WTP in Korea. Net present value (NPV) of each scenario was estimated based on sensitivity analysis with the variable factors to investigate the CDM validity percentile. Hydro power plant construction was the best option for CDM business with 97.76% validity and $1,127,069 mean profit by 9,813 $tonsCO_2e$/yr reduction. CDM validity on improvement of intake pumping efficiency was 90.2% with $124,305 mean profit by huge amount of $CO_2$ mitigation (10,347 $tonsCO_2e$/yr). System optimization of mechanical mixing process reduced 15% of energy consumption (3,184 $tonsCO_2e$/yr) and its CDM validity and mean profit was 77.25% and $23,942, respectively. Solar panel construction could make the effect of 14,094 $tonsCO_2$ mitigation annually and its CDM validity and mean profit was 64.68% and $228,487, respectively.