• 동서간호학연구지
• /
• 제20권1호
• /
• pp.29-36
• /
• 2014

Purpose: The purpose of this study is to identify relationships among work environment, job satisfaction and turnover intention of emergency department (ED) nurses. Methods: The survey was given to 220 ED nurses which are located in G metropolitan from May 1st to July 31st of 2012. The results were analyzed by descriptive statistics, t-test, ANOVA, pearson correlation coefficients and stepwise multiple regression using SPSS WIN 19.0 program. Results: The turnover intension according to the general characteristics of the subjects has significant difference between emergency room experience, current duty satisfaction, and turnover plan in 1 year. In the correlation between work environment, job satisfaction and turnover intention of the subjects, work environment and job satisfaction have positive correlation, job satisfaction and turnover intention either job satisfaction and turnover intention have a negative correlation. Factors influencing turnover intention are job satisfaction, career and current duty satisfaction, also the full explanatory power of the model was 24.4%. Conclusion: The results indicate factors that influence turnover intention are job satisfaction, career, and current job satisfaction. We hope these result help to provide effective intervention strategies for reducing ED nurses' turnover.

• Journal of Preventive Medicine and Public Health
• /
• 제33권4호
• /
• pp.426-435
• /
• 2000

Objectives : To determine the relationships among quality, satisfaction, value and purchase intention in health care service. Methods : The data were gathered from out-patients who had used hospital services. They were asked to assess service quality, satisfaction, service value, and purchase intention. A total of 557 usable questionnaires were gathered. The data were analyzed using SAS version 6.12. The analysis methods employed in the study were confirmatory analysis and covariance structural analysis. Results : Service quality exhibited a significant and positive relationship with satisfaction, service value, and purchase intention. Furthermore, satisfaction had a significant and positive relationship with purchase intention. And finally, service value had a significant and positive relationship with both satisfaction and purchase intention. Based on these findings, it is evident that satisfaction was a mediator between service quality and purchase intention. Also service value played a mediating role between service quality and satisfaction. Conclusions : These results suggest that service quality is an antecedent of satisfaction and sonics value, and exerts a stronger influence on purchase intentions than satisfaction and service value do. Thus, managers may need to emphasize service quality in health care.

• 유통과학연구
• /
• 제20권9호
• /
• pp.61-71
• /
• 2022

Purpose: This study analyzes the effects of variables affecting e-satisfaction and e-loyalty in e-commerce. Research design, data, and methodology: A survey was conducted to 384 Indonesia online shopping mobile application users. The questionnaire construct was designed based on several independent variables, such as application attractiveness, application functionality, and customer service on e-satisfaction and e-loyalty. E-satisfaction was positioned as an intervening variable to determine the effect on e-loyalty. Results: Application attractiveness, application functionality, and customer service shown positive effect on e-satisfaction in online shopping mobile application. At the same time, e-satisfaction also affected e-loyalty significantly as referred in previous studies. However, application attractiveness, while showed positive effect on e-satisfaction, in contrary with previous study does not showed very significant effect. Conclusion: Application functionality significantly influences users satisfaction compared to application attractiveness. E-satisfaction mediates as a factor between visual design, information access, and transaction in online shopping mobile application, which stimulates user loyalty. The study findings' can be a reference for companies to create and maintain users' satisfaction and loyalty via different aspects of mobile application. Further research should be conducted on other field of study as the industry has different aspects that affects user loyalty.

• 한국응급구조학회지
• /
• 제27권2호
• /
• pp.19-29
• /
• 2023

Purpose: This study attempted to identify job stress, resilience, and job satisfaction among firefighters and to identify factors that influence job satisfaction. Methods: The study was conducted among 150 active firefighters who agreed to participate after reading an explanation of the purpose and importance of the study. They were sent a link to the self-report questionnaire URL via text message. Results: The mean scores for the variables were 2.26 for job stress, 3.55 for resilience, 3.30 for empathy, and 3.23 for job satisfaction. There was a significant difference in job satisfaction based on age. Job satisfaction was significantly positively correlated with empathy (r=248, p=.002) and resilience (r=463, p<.001) and significantly negatively correlated with job stress (r= -.740, p<.001). In other words, higher resilience and empathy were associated with higher job satisfaction, while higher job stress was associated with lower job satisfaction. And job stress was the influencing factor of job satisfaction, with an explanatory power of 55%. Conclusion: To improve firefighters' job satisfaction, management programs should be developed to enhance resilience and empathy and specific measures should be taken to reduce job stress.

• 디지털융복합연구
• /
• 제11권12호
• /
• pp.557-568
• /
• 2013

본 연구는 대학생의 학과만족도와 진로성숙도, 진로스트레스에 대한 차이를 분석하고 학과만족도와 진로성숙도가 진로스트레스에 미치는 영향에 대해 알아보고자 수행되었다. 이를 위해 대학생 824명을 대상으로 학과만족도, 진로성숙도, 진로스트레스 척도를 사용하여 조사를 실시하였다. 그 결과 첫째, 학과만족도, 진로성숙도, 진로스트레스는 학년, 연령, 학교성적, 입학동기, 교우관계, 건강상태에 따라 통계적으로 유의한 차이를 보였다. 둘째, 학과 만족도 하위요인 교과만족도, 관계만족도, 일반만족도, 인식만족도는 연령, 성별, 학교성적, 입학동기, 교우관계, 건강상태에 따라 통계적으로 유의한 차이를 보였다. 셋째, 진로성숙도 하위요인 결정성, 참여도, 독립성, 성향, 타협성은 학년, 연령에 따라 통계적으로 유의한 차이를 보였다. 넷째, 진로성숙도와 학과만족도는 진로스트레스에 상당한 영향을 미치는 것으로 나타났으며, 학과만족도와 진로성숙도가 낮을수록 진로스트레스가 높은 것으로 나타났다. 이러한 결과는 학과만족도와 진로성숙도가 진로스트레스와 상관관계임을 의미한다. 이를 바탕으로 학과만족과 진로성숙이 낮은 상태로 유지하는 대학생을 위한 적극적인 지도와 교육이 필요함을 보여준다.

• 대한임상검사과학회지
• /
• 제37권2호
• /
• pp.102-110
• /
• 2005

The purpose of this study was to examine the factors related to satisfaction of users for the order communication system (OCS). The subjects of this study were 98 clerks at Chosun university hospital. The instruments used for this study were the conveniency and the practical application of the data developed by Lee, the satisfaction level developed by Sea Seang-mi and Kim in-sook. The data was analyzed by using the t-test, ANOVA, Pearson Correlation, Stepwise Multiple Regression with SPSS 10.0 program. The mean scores of the conveniency, the practical application of the data and the satisfaction level of user for the OCS was 3.28, 3.29 and 3.34, respectively. In general characteristics of the respondents, influencing factors to the perceived the conveniency of user for the OCS were gender, career and department. In general characteristics of the respondents, influencing factors to the perceived the practical application of the data of user for the OCS were department. In general, characteristics of the respondents, influencing factors to the perceived the satisfaction level of user for the OCS were gender, career and department. The correlation between the satisfaction level and the practical application of the data were statistically significant. The main factors influencing to the satisfaction level of user for the OCS were the practical application of the data (90.3%). In conclusion, The main factors influencing to the satisfaction level of user for the OCS were the practical application of the data. Therefore, it is recommended that guidebooks of user for the OCS or various OCS programs to promote the satisfaction level of user for the OCS and to improve the satisfaction level of user for the OCS should be developed.

• Journal of the Korean Academy of Child and Adolescent Psychiatry
• /
• 제32권3호
• /
• pp.104-111
• /
• 2021

Objectives: Adolescent suicide is a serious national issue in Korea. Recently, life satisfaction has been recognized as a major factor related to this issue. The main purpose of this study was to identify the domains of life satisfaction that affect suicidal behavior in adolescence. Methods: Data were collected from eight middle schools in Incheon, Korea. A total of 1297 students answered questions regarding their demographic characteristics, happiness, self-related life satisfaction domains (appearance, leisure time, physical health, and mental health), depressive symptoms, and suicidal behavior. Results: In the Spearman correlation analysis, female sex, perceived socioeconomic status (SES), happiness, and all four self-related satisfaction scores showed significant correlations with depression and suicidality. Multivariate regression analysis suggested that suicidality was significantly affected by perceived SES, satisfaction with appearance, mental health satisfaction, and depression. Finally, depression was identified as a partial mediator of the association between mental health satisfaction and suicidality, and a complete mediator of the association between female sex and suicidality. Conclusion: Perceived SES, satisfaction with appearance, and mental health satisfaction significantly affected students' suicidality, with or without the effect of depression. Health authorities, educators, and family members must be aware of this to identify adolescents at suicide risk earlier.

• 한국의료질향상학회지
• /
• 제9권2호
• /
• pp.148-163
• /
• 2002

Background : The personnel of emergency department have been under tremendous pressure to manage unexpected emergency situations and excited patients. And interpersonal conflict has existed always, because emergency department was consisted of various personnel of their own specialty. The patient's satisfaction has to come from the personnel's satisfaction. The purpose of this study was to evaluate emergency department personnel's job satisfaction and its related factors and to improve quality of emergency medical service Methods : A self-administered questionnaire survey to the emergency department personnel was conducted between September 1 and October 31, 2001. The response rate was 90.2%. Using SAS program (Version 6.12), the collected data was analyzed by frequency, ANOVA, multiple comparison, Pearson correlation procedure, and stepwise multiple regression analysis. Result : The analysis of related factors of job satisfaction showed high score of interpersonal interaction (3.246), professional prestige (3.095), autonomy (2.916), task requirements (2.701), organizational requirements (2.444), and pay (1.953) in order of item mean. Professional prestige (0.498), task requirements (0.464), and organizational requirements (0.408) were highly positive correlated with overall level of job satisfaction. The factors influencing the job satisfaction were professional prestige and task requirements which explaining efficacy were 37.6% and 32.2% respectively. The total explaining efficacy was 33.6%. Conclusion : It was found out that emergency department personnel's job satisfaction can be raised by promoting professional prestige and task requirements. The personnel of emergency department have to be satisfied through their job, and the administration of the hospital has to pay more attention to their employees' job satisfaction and it related factors.

• Journal of Information Science Theory and Practice
• /
• 제8권2호
• /
• pp.32-44
• /
• 2020

This study attempts to draw the implications of student satisfaction with fieldwork courses in the library and information science (LIS) program in South Korea by determining the level of satisfaction experienced by students with practicums at a library and information service agency. LIS students with fieldwork experience were surveyed to assess their satisfaction and the factors affecting their satisfaction. Results from a multiple regression analysis revealed that from among factors of practicum settings, major-related attributes, and general attributes of respondents, "satisfaction with majors" and "interpersonal relationships" had a significant effect on satisfaction with practicums. Examining the six components of satisfaction with the course revealed that "practicum program" and "practicum setting" had a significant relationship with overall satisfaction. A selective intervention program to improve satisfaction with the course needs to be developed based on factors influencing overall satisfaction, focusing on "interpersonal relationship" and "satisfaction with majors.

• 간호행정학회지
• /
• 제4권2호
• /
• pp.457-474
• /
• 1998

This study was aimed to be able to dedicate to the quality promotion of nursing of the nurses and the development of hospital organization by investigating interrelations between job satisfaction degree and organizational commitment of the clinical nurses. The objects of this study have been 507 nurses working in university hospital in Seoul and the materials have been collected through structured questionnaires for 14 days from Feb. 23. 1998 through March 8. The materials have been analyzed and computerized statistically with SPSS. General characteristics have been analyzed by practical number and percentage. and job satisfaction degree and organizational commitment have been analyzed by average evaluation marks and standard deviation and the relation between general characteristics and job satisfaction degree and the relation between general characteristics and organizational commitment have been analyzed by t-test or F-test(ANOVA) according to the characteristics of variable. Correlations between job satisfaction degree and organizational commitment have been analyzed by Pearson's Correlation Coefficient. The followings are the summaries of the results of the study: 1. The degree of job satisfaction of the object was 3.26 in average on the basic of 5 marks and worth area showed highest by 3.78 while wage and welfare 2.70 the lowest when analyzed 11 areas. 2. Organizational commitment of the object showed 3.24 in average on the basic of 5 marks. 3. According to the age. marital status. educational background. employment experience. experience in current department. position. types of work. department of work. wage, satisfaction about the current department, whether they wish to be transferred to the other department and whether they are transferred or not. there were significant differences in the characters of job satisfaction degree when general characteristics and job satisfaction degree have been examined. 4. According to the age. marital status. religion. educational background. employment history. position and experience in current department. types of work. department of work. wage. satisfaction about the department they are assigned. whether they wish to be transferred. Whether they are transferred or not and number of being transferred to the other department. there have been significant differences in the characters of organizational commitment when general characteristics and organizational commitment have been examined relatively. 5. Correlations between the degree of job satisfaction and organizational commitment has shown the degree of organizational commitment higher respectively when the degree of job satisfaction was higher. the degree of sanitation factor was higher and the degree of motive factor was higher (r=.73799. r=.6826. r=.6570). 6. The result of the analysis of correlations between organizational commitment and the turnover intension and job related action has shown comparatively high reverse correlations (r=.6375) between organizational commitment and turnover intension and low reverse correlations(r=.3253) between organizational commitment and job related action. Based on the above results. the study of the ways of increasing the degree of satisfaction about wage. welfare. position and stability and the supervision of the senior which showed the low degree of job satisfaction should be conducted and through the management of the degree of job satisfaction which affects to the organizational commitment, I would like to propose that the ways of increasing the sense of commitment to the hospital organization of the nurses should be studied.