• Asia pacific journal of information systems
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• v.19 no.4
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• pp.177-200
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• 2009

AIn the advanced - economy, the services industry hasbecome a dominant sector. Evidently, the services sector has grown at a much faster rate than any other. For instance, in such developed countries as the U.S., the proportion of the services sector in its GDP is greater than 75%. Even in the developing countries including India and China, the magnitude of the services sector in their GDPs is rapidly growing. The increasing dependence on service gives rise to new initiatives including service science and service-dominant logic. These new initiatives propose a new theoretical prism to promote the better understanding of the changing economic structure. From the new perspectives, service is no longer regarded as a transaction or exchange, but rather co-creation of value through the interaction among service users, providers, and other stakeholders including partners, external environments, and customer communities. The purpose of this study is the following. First, we review previous literature on service, service innovation, and service systems and integrate the studies based on service dominant logic. Second, we categorize the ten propositions of service dominant logic into conceptual propositions and the ones that are directly related to service provision. Conceptual propositions are left out to form the research model. With the selected propositions, we define the research constructs for this study. Third, we develop measurement items for the new service concepts including service provider network, customer network, value co-creation, and convergence of service with product. We then propose a research model to explain the relationship among the factors that affect the value creation mechanism. Finally, we empirically investigate the effects of the factors on firm performance. Through the process of this research study, we want to show the value creation mechanism of service systems in which various participants in service provision interact with related parties in a joint effort to create values. To test the proposed hypotheses, we developed measurement items and distributed survey questionnaires to domestic companies. 500 survey questionnaires were distributed and 180 were returned among which 171 were usable. The results of the empirical test can be summarized as the following. First, service providers' network which is to help offer required services to customers is found to affect customer network, while it does not have a significant effect on value co-creation and product-service convergence. Second, customer network, on the other hand, appears to influence both value co-creation and product-service convergence. Third, value co-creation accomplished through the collaboration of service providers and customers is found to have a significant effect on both product-service convergence and firm performance. Finally, product-service convergence appears to affect firm performance. To interpret the results from the value creation mechanism perspective, service provider network well established to support customer network is found to have significant effect on customer network which in turn facilitates value co-creation in service provision and product-service convergence to lead to greater firm performance. The results have some enlightening implications for practitioners. If companies want to transform themselves into service-centered business enterprises, they have to consider the four factors suggested in this study: service provider network, customer network, value co-creation, and product-service convergence. That is, companies becoming a service-oriented organization need to understand what the four factors are and how the factors interact with one another in their business context. They then may want to devise a better tool to analyze the value creation mechanism and apply the four factors to their own environment. This research study contributes to the literature in following ways. First, this study is one of the very first empirical studies on the service dominant logic as it has categorized the fundamental propositions into conceptual and empirically testable ones and tested the proposed hypotheses against the data collected through the survey method. Most of the propositions are found to work as Vargo and Lusch have suggested. Second, by providing a testable set of relationships among the research variables, this study may provide policy makers and decision makers with some theoretical grounds for their decision making on what to do with service innovation and management. Finally, this study incorporates the concepts of value co-creation through the interaction between customers and service providers into the proposed research model and empirically tests the validity of the concepts. The results of this study will help establish a value creation mechanism in the service-based economy, which can be used to develop and implement new service provision.

• Journal of KIISE:Software and Applications
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• v.35 no.8
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• pp.479-492
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• 2008

Nowadays, lots of requirements are changed quickly and variously. So, we need the ability to support the change of business process which is the asset of a company. To support this ability, the core asset that supports analyzing and describing about changes of business process should be exist from generating phase of a business process model. And a business process model that is satisfied the changed requirements should be automatically generated using core assets. In this paper, we present a business process family model (BPFM) which represents the commonalities and the variabilities of a set of business processes, we propose the automated tool using variabilities of BPFM and decision-making information for generation of business process model that is satisfied the changed requirements.

• Journal of Fisheries and Marine Sciences Education
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• v.22 no.3
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• pp.431-444
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• 2010

This research aims at developing a teachers' training program to reinforce teachers' capability to perform the action learning program. To accomplish this goal, the key value of the training program based on action learning, the process of the core learning activities, and the elements to support learners and facilitators respectively were deducted on the foundation of documentary research and case study, based on which, the program was developed through the formative test by professionals and application to the field. This research was applied to 105 middle or high school teachers, the participants of the in-service training on creative problem solving hosted by B metropolitan city for one week (30 hours) from 9 a.m. on Monday, January 25th, 2010 to 4 p.m. on Friday, January 29th. The result of this research is as follows. First, as for the key values of this study, (1) the team-based learning centered on the trainees, not lecturers-oriented, knowledge-transmitting training, is possible, (2)for each process, guidelines, related information, tools, and various kinds of media are supported just in time, and (3)a focus is given on fostering facilitators centered on teachers. Second, the process of the core learning activities of the teachers' training program based on action learning consists of the procedure of a prior lecture${\rightarrow}$break${\rightarrow}$investigation into problems${\rightarrow}$clarification of problems${\rightarrow}$drawing possible solutions${\rightarrow}$decision on the priority${\rightarrow}$making an action plan${\rightarrow}$performance${\rightarrow}$evaluation, and on each stage, the contents for the activities of teachers and learners and detailed supportive elements are offered.

• Journal of Convergence for Information Technology
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• v.9 no.5
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• pp.228-235
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• 2019

The purpose of this study is to explore the experiences and challenges of public guardianship services project for the mental disabled as a system of supporting the decision-making and the rights advocacy. For this purpose, interviews with 11 social workers who act as public guardians were conducted and a model of practice was suggested through analysis using the grounded theory of Strauss and Corbin(1998). As a results, the possibility of rights advocacy through public guardian services for the mentally disabled, the positive change of attitude of the facilities and the establishment of direction for the restoration of rights for the mentally disabled were derived. Public guardians experienced excessive empowerment of their guardians or difficulties in the process of their duties, but were also able to defend the rights of the mental disabled and support self-determination right. Through this study, expansion of budgets and expansion of beneficiaries for public guardianship services, establishment of infrastructure for integration in the community, set-up a support organization for public guardian services and Raising awareness of the mental disabled and public guardian services were suggested.

• Journal of Digital Convergence
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• v.19 no.8
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• pp.241-247
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• 2021

As a way to solve the side effects of urban development, a smart city with information and communication technology converges in the city is being built. For this, a smart city platform should support the development and integration of smart city services. Therefore, the underlying technology and the functional and non-functional requirements that the smart platform must support were analyzed. As a result of this, we classified the Internet of Things, cloud computing, big data and cyber-physical systems into four categories as the underlying technologies supported by the smart city platform, and derived the functional and non-functional requirements that can be implemented and the reference model of the smart city platform. The reference model of the smart city platform is used for decision-making on investment in infrastructure technology and the development scope of services according to functional or non-functional requirements to solve specific city problems for city managers. It provides platform developers with guidelines to identify and determine the functional and non-functional requirements and implementation technologies of software platforms for building smart cities.

• Journal of Korea Society of Industrial Information Systems
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• v.27 no.4
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• pp.127-136
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• 2022

As technological development continues, platforms with more diverse structures are emerging. Existing research predicts that a new structure based on technology and innovation will affect the two-sided market. This study evaluated the decentralized identifier (DID) platform, a new platform based on blockchain technology, of the importance of this platform from the perspective of the two-sided market. Using the Analytic Network Process, IT, platform, and blockchain experts conducted a dual comparison survey. Data with a consistency ratio value of 0.1 or less were selected and analyzed for 12 data. The research results showed the importance of service quality, policy support, openness, and uncertainty. This study is expected to be used to support the development of strategic decision-making for blockchain and DID platform-based business companies.

• The Journal of the Korea Contents Association
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• v.8 no.12
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• pp.386-395
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• 2008

The purpose of this study is to understand the cognitive power from user who have used hotel management information system and to search contribution level for hotel management. The survey results are : There are different cognitions, between PKG and developed user system, short term employee and long term employee, reservation part and front office part. Specially IT service management parts(mostly outsourcing) have low degree cognition, because of lated supporting and being short of IT service management system. Hotel information system construction gives us to be easy management operating and to be fast management but Hotel information system has to lead value creation, to support decision making, to present advavced management for hotel.

• Journal of Navigation and Port Research
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• v.42 no.4
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• pp.277-282
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• 2018

Recently, the Vessel Traffic Service (VTS) coverage has expanded to include coastal areas following the increased attention on vessel traffic safety. However, it has increased the workload on the VTS operators. In some cases, when the traffic volume increases sharply during the rush hour, the VTS operator may not be aware of the risks. Therefore, in this paper, we proposed a new method to recognize ship movement anomalies automatically to support the VTS operator's decision-making. The proposed method generated traffic pattern model without any category information using the unsupervised learning algorithm.. The anomaly score can be calculated by classification and comparison of the trained model. Finally, we reviewed the experimental results using a ship-handling simulator and the actual trajectory data to verify the feasibility of the proposed method.

• Journal of Advanced Marine Engineering and Technology
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• v.39 no.9
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• pp.953-958
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• 2015

Raspberry Pi is a credit card-sized computer with support for a large number of input and output peripherals. This makes it the perfect platform for interaction with many different devices and for usage in a wide range of applications. When combined with Wi-Fi, it can communicate remotely, therefore increasing its suitability for the construction of wireless sensor nodes. In addition, data processing and decision-making can be based on artificial intelligence, what is performed in developed testbed on the example of monitoring and determining the confidence of fire. In this paper, we demonstrated the usage of Raspberry Pi as a sensor web node for fire-safety monitoring in a building. When the UV-flame sensors detect a flame as thin as that of a candle, the Raspberry Pi sends a push-message to notify the assigned smartphone of the on-site situation through the GCM server. A mobile app was developed to provide a real-time video streaming service in order to determine a false alarm. If an emergency occurs, one can immediately call for help.

• KSII Transactions on Internet and Information Systems (TIIS)
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• v.8 no.11
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• pp.3916-3936
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• 2014

Smartphone applications like games, image processing, e-commerce and social networking are gaining exponential growth, with the ubiquity of cellular services. This demands increased computational power and storage from mobile devices with a sufficiently high bandwidth for mobile internet service. But mobile nodes are highly constrained in the processing and storage, along with the battery power, which further restrains their dependability. Adopting the unlimited storage and computing power offered by cloud servers, it is possible to overcome and turn these issues into a favorable opportunity for the growth of mobile cloud computing. As the mobile internet data traffic is predicted to grow at the rate of around 65 percent yearly, even advanced services like 3G and 4G for mobile communication will fail to accommodate such exponential growth of data. On the other hand, developers extend popular applications with high end graphics leading to smart phones, manufactured with multicore processors and graphics processing units making them unaffordable. Therefore, to address the need of resource constrained mobile nodes and bandwidth constrained cellular networks, the computations can be migrated to resourceful servers connected to cloud. The server now acts as a bridge that should enable the participating mobile nodes to offload their computations through Wi-Fi directly to the virtualized server. Our proposed model enables an on-demand service offloading with a decision support system that identifies the capabilities of the client's hardware and software resources in judging the requirements for offloading. Further, the node's location, context and security capabilities are estimated to facilitate adaptive migration.