• Title/Summary/Keyword: data outsourcing

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Determinants of Business Process Outsourcing in Human Resource Function

  • Kim, Gyeung-Min;Won, Hyun Jung
    • Journal of Information Technology Applications and Management
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    • v.15 no.3
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    • pp.111-125
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    • 2008
  • The management of organizational Human Resource is steadily shifting away from pure hierarchical to market mechanisms that involve external vendors. HR Business Process Outsourcing (BPO) has recently emerged as a significant administrative innovation in an organization's strategy. Our paper attempts to understand firm-specific factors influencing the scope of HR BPO needs. Study results show that IT maturity and firm size are influential factors on the scope of HR BPO needs. We hope that our attempt at empirically examining and predicting this emergent phenomenon will stimulate others to look at this important strategic challenge facing firms from a theoretical perspective. Such research initiatives will allow us not only to better understand this complex phenomenon, but also to drive useful management prescriptions grounded on theory-based research.

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Differences in the Performance of Outsourcing among the Cooperation Types Between Vendors and Clients (업체간 협력형태에 따른 아웃소싱의 성과 차이)

  • 김진균;오재인
    • Proceedings of the Korea Database Society Conference
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    • 1999.10a
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    • pp.93-98
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    • 1999
  • IS 아웃소싱(Outsourcing)이 일반인들에게 관심을 끌기 시작한 것은 1989년 코닥(Kodak)사의 CIO(Chief Information Officer)였던 캐더린 허드슨이 연간 예산 4,000억 원인 자신의 정보시스템 부서의 업무를 IBM, DEC 그리고 Business Land에 아웃소싱하면서부터 이다(Applegate, 1991).

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Efficiency Analysis of Public Service Organizations Using Stochastic Frontier Analysis (확률변경분석을 이용한 공공서비스 조직의 효율성 분석)

  • Shin, Jong Seop;Kim, Hyun Jung
    • Journal of the Korean Operations Research and Management Science Society
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    • v.40 no.1
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    • pp.117-128
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    • 2015
  • An organization must restructure itself once it makes outsourcing decisions. Outsourcing is a strategy that a company adopts to direct internal efforts into strengthening its core business processes while contracting other companies for strategically less critical tasks thereby improving organizational production efficiency, and the strategy inevitably involves organizational restructuring. While public service organizations have increasingly embraced outsourcing as well, only a handful of studies analyze the change in efficiency from organizational restructuring. Therefore, this study uses Stochastic Frontier Analysis (SFA) to test whether efficiency improved in Korea Expressway Corporation's restructured branch offices. Korea Expressway Corporation evaluated and grouped its branches based on road extensions management, traffic volume, the number of snow days, road deterioration, and the number of junctions to differentially allocate its personnel and budget. The extent of efficiency improvement in each group was compared, and results show that inefficiency did not exist in any of the groups. The efficiency index among the three group categories was similar across the board; 9 offices in the A-group with its expanded personnel and budget had an efficiency index of 0.954, 12 offices in the B-group with unchanged personnel and budget conditions had an index of 0.950, and 12 offices in the C-group with reduced personnel and budget had an index of 0.937. SFA facilitates efficiency analyses because it does not require pre-restructuring data. This study is easy to apply in practice and empirically tests efficiency improvement in organizational restructuring based on data collected from all the branch offices in Korea Expressway Corporation.

The Effects of Mutual Growth and Trust Management on Outsourcing Management (동반성장과 신뢰경영이 아웃소싱 운용에 미치는 영향)

  • Kwon, Jaedeuk;Lee, Jinchoon
    • Journal of Korea Society of Industrial Information Systems
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    • v.23 no.1
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    • pp.65-86
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    • 2018
  • This study focuses on the relationship structure of SMEs with outsourcing based on buyer-supplier relationships and aims to test the role of trust management and mutual growth in the activities of SMEs. Trust management and mutual growth have a context in which the outsourcing type is determined through the company's slack resources, partnership relations, and buyer-supplier relationship. In this context, research hypotheses were set up, research model was designed and an empirical analysis was conducted by using structural equation modeling. For the empirical analysis, hypotheses were tested using data obtained from questionnaires of 206 SMEs nationwide. As a result, trust management and mutual growth have a significant effect on outsourcing type and performance, and mediation effect of cooperation relationship and buyer-supplier relationship was in the process.

A study on VMD(Visual Merchandising) cognition difference of the VMD operation systems (VMD(Visual Merchandising) 운영체계에 따른 VMD 인지에 관한 연구)

  • Kim, Minyoung;Lee, Jinhwa;Kim, Saehee
    • Journal of the Korean Society of Costume
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    • v.64 no.5
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    • pp.62-75
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    • 2014
  • The importance of VMD operation strategies in fashion business is growing, and this study analyzed the difference in consumers' VMD cognition of the two VMD operation systems: VMD specialist employment system and VMD outsourcing system. Two SPA brands were selected as the representative cases of the two VMD operation systems. A statistical analysis was performed using data collected from a total of 206 university and graduate students from an experimental study. Paired t-test and independent t-test were used for the analysis. The results are as follow: First, consumers' VMD cognition of the two VMD operating systems were different, and the VMD specialist employment system was valued higher than the VMD outsourcing system in all cognition dimensions. Second, the VMD specialist employment system was valued generally higher than the VMD outsourcing system regardless of gender, clothing involvement, and VMD interest of consumers. Third, the VMD specialist employment system was valued higher than the VMD outsourcing system in the following aesthetic aspects: harmony, attractiveness, and fashionable dimensions by the male, low involvement, and the VMD interested consumers. Fourth, the VMD outsourcing system was valued higher than the VMD specialist employment system in the appropriateness and the functionality dimensions by females and the high-involvement consumers, It also scored higher in the fashionable and attractive dimensions by the VMD interested consumers.

An Empirical Study on Performance and Implementation of Global Out Sourcing in Korean Export-Importing Companies (글로벌 아웃소싱의 전개와 성과에 관한 연구)

  • Kim, Chang-Bong;Park, Wan-Soo
    • International Commerce and Information Review
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    • v.14 no.4
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    • pp.153-174
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    • 2012
  • The purpose of this study is to analyse factors affecting performance of Global Outsourcing of the Korean Export-Importing Companies. This study aims to confirm the cause and effect relationship between independent variables; Organization Competency, Flexibility, Information Sharing and Partnership and dependent variable; the performance of Global Outsourcing. Also, another objective of this study is to discover affecting levels for the performance and activation factors of global outsourcing and to contribute to diffusion of global sourcing. This paper examined the concept and features of global sourcing and the present situation of global outsourcing at the level of domestic and overseas. From precedent studies that based on empirical studies about the transaction theory and the resource-based theory, we have derived a model with hypothesis and scale items then we conducted a survey of the Korean Export-Importing companies and empirically analysed the data. Before hypothesis testing, we conducted a basic information analysis in order to discover implication level of Global Soucring and also did reliability analysis and exploratory factor analysis using SPSS 18.0. Finally, the four hypothesis for the performance of Global Sourcing were tested with a regression model.

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A Study on the Pattern of Wholesale and Retail Consumer Behavior in Dongdaemoon Market about the Outsourced Products in Foreign Countries (동대문시장 도.소매소비자의 구매행동 - 해외 아웃소싱 상품을 중심으로 -)

  • Lee, Eun-Hyung;Kim, Mi-Young;Lee, Hyun-Jung
    • Journal of the Korea Fashion and Costume Design Association
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    • v.10 no.3
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    • pp.27-36
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    • 2008
  • This article aims to identify the current status of outsourced production of Dongdaemun brands and to discover the consumers' perception of those outsourced products, their degree of satisfaction, and preference in purchasing those products. Moreover, the strengths and weaknesses of the outsourced products, as perceived by the consmers, have been identified, and specific methods and directions for efficient overseas outsourcing of Dongdaemun brands are suggested. This study also contains experimental works, in which I have prepared questionnaires, and my advisor have collected data. This survey was conducted on corporation managers, who directly operated clothing stores in Dongdaemun Market in December 2007. The collected data have been analyzed using SPSS 12.0 with various techniques such as t-test, paired t-test, frequency analysis and $X^2$-test. The results are summarized as the following: a) Comparison of the current outsourcing status of Dongdaemun brands showed that only eight out of the total 42 investigated companies have actually been outsourcing the production of their clothes. The biggest advantage of outsourcing was the reduced unit production cost, while low quality of products, delayed production, difficulty of control and management were shown as its disadvantages; b) the reason for purchasing clothes in Dongdaemun Market was to buy various clothing products. Comparing these reasons among different groups showed that there was a significant discrepancy in terms of trend design and copy design, in which wholesale consumers had shown a higher degree than retail consumers; c) and the preference for outsourced products of Dongdaemun brands was negative in both wholesale consumers (71.05%) and retail consumers (83.54%), as they both prefer clothes manufactured in Korea. Both groups selected the expensive price as the biggest disadvantage of Korean products, and picked design as the biggest strength of the outsourced clothes. Furthennore, both wholesale consumers (63.16%) and retail consumers (74.68%) selected Italy as the most preferred country for outsourcing clothing production. in which their reason had been their expectation for good product quality. The least preferred country for both wholesale (47.37%) and retail (50.63%) consumers was China, a country which they expected poor product quality.

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A Query Result Integrity Assurance Scheme Using an Order-preserving Encryption Scheme in the Database Outsourcing Environment (데이터베이스 아웃소싱 환경에서 순서 보존 암호화 기법을 이용한 질의 결과 무결성 검증 기법)

  • Jang, Miyoung;Chang, Jae Woo
    • Journal of KIISE
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    • v.42 no.1
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    • pp.97-106
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    • 2015
  • Recently, research on database encryption for data protection and query result authentication methods has been performed more actively in the database outsourcing environment. Existing database encryption schemes are vulnerable to order matching and counting attack of intruders who have background knowledge of the original database domain. Existing query result integrity auditing methods suffer from the transmission overhead of verification object. To resolve these problems, we propose a group-order preserving encryption index and a query result authentication method based on the encryption index. Our group-order preserving encryption index groups the original data for data encryption and support query processing without data decryption. We generate group ids by using the Hilbert-curve so that we can protect the group information while processing a query. Finally, our periodic function based data grouping and query result authentication scheme can reduce the data size of the query result verification. Through performance evaluation, we show that our method achieves better performance than an existing bucket-based verification scheme, it is 1.6 times faster in terms of query processing time and produces verification data that is 20 times smaller.

A Study on the Introduction of Outsourcing of the Delivery System for the Small Service Industry using Simulation (시뮬레이션을 활용한 소상공 서비스 회사의 배달시스템 외주화 방안 도입에 대한 연구)

  • Gu, Seung-Hwan;Noh, Seung-Min;Jang, Seong-Yong
    • Journal of the Korea Society for Simulation
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    • v.22 no.3
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    • pp.43-53
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    • 2013
  • The paper addresses the introduction of outsourcing of delivery service for the small service industries such as delivery based restaurant in order to increase the profit and revenue of the service company, upgrade the delivery satisfaction for the customers, and expand the welfare of the senior people through the work. The chinese restaurants are selected as model service companies, outsourcing of delivery services are suggested for those restaurants and simulation models are developed for all operation systems for them. Some of input data for the simulation are collected from the real world and others are refined through the interview with the field workers. 6 scenarios are established considering the number of deliverers and delivery charges and simulation experiments for each scenario have been done according to the 3 kind of situations of the service companies. The results show that introduction of outsourcing increases the revenue and profit of the service company, decreases the service time for the customers and increases the revenue of the delivery outsourcing company employing the senior people. So delivery outsourcing for the service industries can be considered as a good solution for the welfare problem of the senior people.

Analyzing the impact on logistics outsourcing success for Ugandan food processing firms through third-party logistics service providers' capabilities (제3자 물류 서비스공급자의 역량을 통한 우간다 식품 가공업체의 물류 아웃소싱 성공에 대한 영향 분석)

  • Alioni, Christopher;Park, Byungin
    • Journal of Korea Port Economic Association
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    • v.38 no.4
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    • pp.45-64
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    • 2022
  • Due to the recent and rapid globalization, logistics outsourcing has expanded globally and is seen as a means of creating a robust logistics system. However, many businesses continue to have difficulties with their logistics outsourcing contracts, which compels them to reinstate the logistics function for internal management. This study aims to investigate how organizational capabilities of logistics service providers (LSPs), notably flexibility, integration, innovation, and technological capabilities, impact on the logistics outsourcing success in Ugandan food processing firms. Using a structured questionnaire survey, cross-sectional data collected from 211 food processing firms in Kampala - Uganda were analyzed by partial least squares-structural equation modeling (PLS-SEM) using SmartPLS 3.3.7 software to examine the theorized relationships. The study findings revealed that whereas the technological and innovation capabilities positively and significantly influence logistics outsourcing success, the effects of flexibility and integration capabilities were insignificant. Additionally, the importance-performance map analysis (IPMA) reveals that the technological capability is a priority capability, followed by the innovation capability if logistics outsourcing success is to be achieved. Conversely, flexibility and integration capabilities are of low priority.