• 제목/요약/키워드: consumers′ recognition

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욕구인식과 인지적 노력에 근거한 의류상품 비계획구매 의사결정과정 (The Decision Making Process of Unplanned Purchases of Clothing Based on Need Recognition and Cognitive Efforts)

  • 진현정;이은영
    • 한국의류학회지
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    • 제33권10호
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    • pp.1601-1610
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    • 2009
  • Unplanned purchase is an unexpected buying behavior affected by product or marketing stimuli. Unplanned purchase does not follow the order of the rational decision making process. Through an in-depth interview, this study classified the types of unplanned purchase of clothing and examined the decision-making processes. The results (according to the need recognition level of consumers prior to stimuli) show three types of unplanned purchase of clothing products that are classified as: the need-manifesting type, the need-embodying type, and the need-reminding type. In addition, each type is reclassified into the high-cognition type and the low-cognition type according to the cognitive effort level of consumers during the purchase decision-making process. The need-manifesting type recognized a buying need after exposure to stimuli and then engaged in unplanned purchases. The need-embodying type recognized a problem, but the purchase intention was not concrete. The need-reminding type recognized a desire to buy clothing products, but temporarily forgot it, and then later remembered the problem recognition from the past after experiencing the stimuli.

비주얼 머천다이징 효과에 관한 연구: 한국과 중국 소비자의 비교문화연구 (A Study of Visual Merchandising Effectiveness: A Cross-cultural Study of Korean and Chinese Consumers)

  • 박현희;이금;전중옥
    • 한국의류산업학회지
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    • 제12권4호
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    • pp.439-449
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    • 2010
  • The purpose of this study is to identify the differences in persuasive effectiveness of visual merchandising between consumers in Korea and China including the moderating roles of shopping value in effectiveness of visual merchandising. For the cross-cultural experiment, 2(degree of sensuousness of VM: high vs. low)${\times}$2(involvement: high vs. low)${\times}$2(nation: Korea vs. China) factorial design were used. A total of 480 questionnaires allocating 60 students to each group were distributed. The results were as follows. First, Chinese consumers were likely to respond favorably regardless of the degree of sensuousness of VM, while Korean consumers were more positive in high degree of sensuousness of VM. Second, aesthetic cognition of VM and attitude toward VM had positive influences on brand cognition in both countries. Third, Korean consumers with greater recognition of aesthetic attributes of VM had more positive brand attitude, while Chinese consumers with greater recognition of utilitarian attributes of VM had more positive brand attitude. Fourth, there were moderating effects of shopping value in persuasive effectiveness of VM in Chinese consumer group, while there were no significant moderating effects in Korean consumer group. With the cross-cultural interpretation of the fin-dings, strategic implications and suggestions for the global fashion retailing, specifically fashion visual merchandising, are provided.

영남지역 소비자의 유전자재조합 식품에 대한 인식도 및 정보요구도에 관한 연구 (Consumers′ Recognition and Information Need about GMO in Youngnam Region)

  • 김효정;김미라
    • 동아시아식생활학회지
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    • 제11권4호
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    • pp.247-258
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    • 2001
  • 본 연구는 유전자재조합 식품에 관한 소비자의 인식도 및 정보요구도를 파악하기 위하여 대구와 부산지역에 거주하는 성인남녀 350명으로부터 설문지를 통해 자료를 수집하였다. 본 연구에서 얻어진 결과를 요약하면 다음과 같다. 첫째, 유전자재조합 식품에 대한 관심도는 대체로 높았으나, 인지도는 낮은 것으로 나타나서 이에 대한 소비자 교육의 필요성을 엿볼 수 있었다. 둘째, 유전자재조합 식품이 안전할 것으로 생각하는 응답자는 매우 적어, 많은 응답자들이 유전자재조합 식품의 안전성을 우려하고 있는 것으로 나타났다. 셋째, 대부분의 응답자들이 유전자재조합 식품에 대한 표시제도의 필요성을 인식하고 있었으므로 소비자의 알 권리를 보호하기 위해 표시제도가 정착될 필요가 있음을 보여주었다. 넷째, 유전자재조합 식품의 구매 의사를 살펴보면 구매하지 않겠다라는 응답비율에 비해 구매하겠다라는 응답비율이 높게 나타났다. 다섯째. 유전자재조합 식품에 대한 정보요구도는 대체로 높은 것으로 나타났으며, 유전자재조합 식품에 대한 안전성, 유전자재조합 식품에 대한 표시제도, 유전자재조합 식품을 통한 잇점, 유전자재조합 식품에 대한 외국의 허가 기준 순으로 나타났다. 이상과 같은 연구결과로부터 볼 때 소비자의 알고 선택할 권리를 보장하기 위해 소비자에게 유전자재조합 식품에 대한 정보를 제공해야 할 필요성이 시사된다. 즉 대중매체를 통해 유전자재조합 식품에 대한 정보를 제공하고, 소비자단체에서도 이에 대한 교육을 실시하며, 흥보책자 등을 개발하여 국민들에게 배포함으로써 소비자가 유전자재조합 식품을 이해하는데 도움을 주어야 할 것이다.

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건강관심도에 따른 외식업체 메뉴의 영양 표시 인지도 (Consumer Awareness of Nutrition Labelling in Restaurants according to Level of Health Consciousness)

  • 유진아;정희선
    • 한국식품영양학회지
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    • 제24권3호
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    • pp.282-290
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    • 2011
  • This study was performed to investigate the level and recognition and interest in nutrition labeling in restaurants according to consumer interest levels in health and to suggest its application to restaurant lunches. By considering various statistics and data on the frequency of reasons for dining-out, this study examined worker restaurant lunches and investigated the level of recognition of interest in nutrition labeling, the type of nutrition information that is of interest and the preferred format of labeling according to the level of interest in health. According to the results, while the frequency of dining-out by workers was high, their consideration for health and nutrition labeling in restaurants was low. However, a high percentage of consumers responded that nutrition labeling was a customer right and necessary to improve the quality of menu items as well as public health. Therefore, active promotion of nutrition labeling in the dining industry is necessary. Interest levels in additives, product origin and menu ingredients indicated in restaurant menus were higher than for nutritional information such as nutrients and calories. When the preferred format for providing nutrition information was investigated, consumers preferred information written on a menu board, and they wanted to broaden the range of information included in nutrition labeling for menu items beyond calories and nutritional facts. Based on these results, recognition of nutrition labeling in restaurants was found to below and the interest level in health was also lower than expected. However, most consumers responded that nutrition labeling was helpful in choosing menu items can be a tool for nutrition education and can play a role in improving the recognition of nutrition. Therefore, active promotion of nutrition labeling by the dining industry is necessary.

소켓통신 기반의 Kinect를 이용한 표정인식 및 영상제어 시스템 구현 (Implementation of System Using Kinect an Expression of Recognition and Advertising Media Control System)

  • 이호재;윤철준;임유혁;김현식;서정욱
    • 한국정보통신학회:학술대회논문집
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    • 한국정보통신학회 2016년도 추계학술대회
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    • pp.904-906
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    • 2016
  • 본 논문에서는 광고 홍보 서비스를 제공하기 위해 Kincet를 이용한 표정인식 및 미디어제어 시스템을 구현한다. 기존에는 소비자에게 일방적으로 광고를 전달하는 방식 이였다면, 현재는 인터렉티브 광고를 지향한다. 즉, 양방향 커뮤니케이션이 가능한 양방향 광고 서비스를 의미한다. 제안한 시스템은 Kincet를 활용하여 표정인식을 하였고, 눈썹, 눈, 입, 턱으로 얼굴을 인식 한다. 현재 사용한 Kinect버전은 표정인식이 불안정하여 눈썹, 눈, 턱의 3가지의 부분을 정확히 구분하기가 어려워 제일 구분이 쉬운 입모양만을 활용하여 웃음, 무표정을 구분하여 미디어 제어서비스를 제공한다. 또, 소비자들의 표정인식을 하여 미디어제어와 동시에 SNS(Social Network Service)를 이용한 사진전송을 통해 소비자들에게 광고에 대한 각인을 시켜줌으로써 광고의 효율적인 효과가 나타날 것으로 기대된다.

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상품으로서의 온라인 게임 세계와 역할 놀이자로서의 온라인 게임 소비자의 행동특성 (The Online Game World as a Product and the Behavioral Characteristics of Online Game Consumers as Role Player)

  • 황상민;김지연;임정화
    • 감성과학
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    • 제7권3호
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    • pp.37-50
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    • 2004
  • 본 연구에서는 현재 한국 사회에서 가장 대표적인 디지털 컨텐츠 제품으로 등장한 온라인 게임 중 물리적으로 유사한 특성을 지니고 있지만 전혀 다른 형태의 세계로 발전해간 두 개의 제품, 리니지와 에버퀘스트를 대상으로 소비자의 게임 인식과 소비 행위에 따라 게임의 성격이 어떻게 다르게 규정되고, 그리고 소비자의 행동 특성이 특정 제품의 성격을 어떻게 변화시키는지를 탐색하였다. 첫째로 각각의 게임에 대한 소비자의 인식의 차이를 알아보기 위해, 게임의 매력과 만족을 주는 주된 활동, 친구관계, 캐릭터의 선택과 육성의 측면에서 비교해 본 결과, 리니지 게이머들은 리니지 세계를 현실과 유사한 가치와 의미를 지닌 새로운 생활공간으로 인식하고 있는 반면, 에버퀘스트 게이머들은 에버퀘스트 세계를 게임 자치로서의 기능에 초점을 둔 환타지 세계로 인식하고 있었다. 또한 게임 인식에 따른 게임 소비 행동을 게임 속 공동체 활동과 연애와 같은 사적인 관계의 측면에서 비교해본 결과, 구체적인 게임 소비 행동에서 차이가 나는 것으로 나타났다. 이러한 결과는 온라인 게임과 같은 사이버 공간의 가상의 디지털 이미지 또는 컨텐츠 제품들의 경우, 소비자가 지닌 경험이나 가치에 따라 제품에 대한 인식이 달라질 수 있으며, 이런 인식의 차이는 각각의 소비자들이 동일한 제품도 다르게 소비할 수 있음을 시사한다. 즉 디지털 이미지 또는 컨텐츠 제품들의 가치와 의미는 소비자에 의해 결정된다는 것을 시사한다고 할 수 있다.

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종합슈퍼마켓(GSM)에서 서비스품질, 보증 및 서비스가치의 영향요인에 관한 연구 (A Study on the Effects of factor of Service Quality, Service Guarantee and Service Value in General Super Market.)

  • 김종락
    • 유통과학연구
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    • 제13권1호
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    • pp.93-103
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    • 2015
  • Purpose - This study plans to adopt a more sophisticated approach toward service recognition by customers in general supermarkets in order to revise the service quality measurement methods that suit the context of Korean distribution channels. In particular, in general supermarkets, where much of the shopping process is in the form of self-service, there is high reliance on the service recognized by the consumers; therefore, it is highly likely that consumers would make their purchasing decisions based on their recognition of service quality or guarantees. It also utilized service quality elements of a basic level in the KD-SQS development model in order to indicate that the quality recognized by consumers impacts their loyalty to the stores with financial value and abstract value. Research design, data, and methodology - The study suggested a theoretical model comprising 13 hypotheses on relations between theoretic variables, and conducted surveys with consumers using discount stores in Seoul and Gyunggi Metropolitan area in order to verify the hypotheses, while using SPSS 20.0, AMOS 21.0 as the verification program. The survey sheets used amounted to 332, and a structural equation model was used to analyze the reliability and validity of constituent elements and to verify the suggested hypothesis. Therefore, this study analyzes the interrelations between service quality and guarantee factors in the distribution channel and their relations with the loyalty to stores as a dependent variable. Results - First, the results of the hypotheses tests helped identify the relations between service quality, service guarantees, service value, and customer loyalty, providing an opportunity to define the relations between constituent elements. In particular, service convenience in service quality has no impact on financial values. Further, stores' service policy had no impact on abstract values. Service recognition by service convenience has an impact on abstract values such as good image, comfort, and usability, while mileage systems promote financial values for consumers. In order to improve consumer values in service quality and values, general supermarkets should improve their service convenience, membership, and mileage programs using various strategies. Conclusion - In order to improve consumer values in service quality and values, general supermarkets should improve their service convenience, membership, and mileage programs using various strategies. Further, as service guarantee systems have a significant and direct impact on customer loyalty, rather than customer value recognition, service guarantees should be used to encourage customers to re-visit the stores. Finally, this study applied the findings of preceding studies in terms of service quality measurement; it had limitations in referencing preceding studies in a comprehensive manner. It also had limits in expanding upon various preceding studies because it was difficult to apply new measurement tools due to the lack of service quality measurement tools for general supermarkets. Therefore, it is necessary to conduct more studies on service quality to measure service quality and develop measurement tools by incorporating various industry characteristics.

The Role of Self-Construal and Emotionsin Younger Consumers' Commitment to Luxury Brands

  • Hwang, Ji-Young;Kandampully, Jay
    • 복식문화연구
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    • 제20권4호
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    • pp.604-615
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    • 2012
  • Despite the increasing recognition of the value of emotions and younger consumers in luxury market segments, little research has focused on the role consumer characteristics and emotions play in younger consumers' commitment to luxury brands. Drawing on the identity-motivation model and the idea of self-construal, this study identifies the contributing factors of younger consumers' commitment to luxury fashion brands. Specifically, this study examines the role of consumer characteristics (i.e., self-construal), the self-expressiveness of brands, and emotional factors (i.e., brand love and brand attachment) in developing consumer-brand relationships. The proposed model was tested with college students in the U.S., which supplied a representative group of younger consumers of luxury fashion brands. The data were collected using web-based surveys and analyzed using structural equation modeling method. The results showed that consumers who were characterized with interdependent self-construal had positive perceptions of self-expressive luxury fashion brands. Furthermore, the perception of self-expressive brands promotes the consumers' brand love of and brand attachmentto luxury fashion brands. Also, while both improved brand commitment, brand attachment had a greater impact on brand commitment than brand love. This study contributes to the literature by identifying driving forces of younger consumers' brand commitment. It also provides managerial implications for luxury fashion brands.

프로모션 매체로서의 Fashion Show에 관한 소비자와 주최자의 인식비교 (Comparision of Fashion Show Effectiveness Perception as a Tool of Sales Promotion between Consumers and Sponsors)

  • 구양숙;허진희
    • 한국의류산업학회지
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    • 제2권2호
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    • pp.159-168
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    • 2000
  • The purpose of this study was to identify and to compare the fashion show effectiveness between consumers and sponsors. The data were analyzed by using frequency, factor analysis, cross-tab, t-test and Kruskal Wallis with utilizing SPSS for Windows. The results of this study were as follow: 1. There was a favorable attitude towards fashion show itself but negative attitude towards possibility of purchasing clothes through fashion show. 2. Possibility of purchasing clothes through fashion show was very rare. Only 7.3% of consumers showed the experience of purchasing clothes through the show. 3. There were significant differences in the perception of watching fashion show purpose between consumers and sponsors. Consumers considered fashion show as more entertaining factor but sponsors considered show as more informative and sales promotion factor. 4. There was different recognition about purpose of having fashion show between consumers and sponsors. Sponsors utilized fashion show for the sales promotion medium but consumers recognized the fashion show as publicity for the company. 5. Sponsors showed more favorable attitude towards fashion show than consumers group.

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대학생 소비자의 TV광고정보인지 및 이해에 관한 연구: 광고 속 소비자기만요소를 중심으로 (College Students' TV Advertising Information Recognition and Comprehension: A Focus on the Consumer-deception Factors in Commercials)

  • 한성희
    • 한국생활과학회지
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    • 제19권2호
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    • pp.343-359
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    • 2010
  • The purpose of this study is to analyze college students' TV advertising information recognition, comprehension and affecting factors on them. Data were collected by a survey of college student consumers after experiments with TV commercials. ANOVA, Duncan, and stepwise multiple regression analysis were carried out with the gathered data. The results are as follows. First, the TV advertising information comprehension degree of the college students consumers were shown to be low, by 41.2%. The comprehension degree was especially low when the information was presented visually without any verbal expression. Second, assuming that the comprehension of TV advertisements is defined by a correct perceptual understanding after recognizing the consumer-deception factors, the percentage of correct answers was poor, by 29.2%. Third, according to sex, average monthly income, degree of immersion on TV commercials, advertisement attitude, and consumer education of school, the TV advertisement information recognition and comprehension showed varying degrees between the groups. In the case of women students whose average monthly income was 100 to 300 thousand Korean won, had a high degree of immersion on TV commercials, and a high degree of consumer education at school, the TV advertising information recognition was shown to be high. In the case of third year college students who had a medium level of immersion on TV commercials and a high degree of consumer education at school, the TV advertisement comprehension was high. Fourth, the high explanatory factor of TV advertising information recognition and comprehension was found to be common because of consumer education at school.