• 제목/요약/키워드: consumer organization

검색결과 219건 처리시간 0.025초

내부고객의 ESG중요도 인식이 조직의 ESG경영 필요성과 ESG성과 인식에 미치는 영향 -공공기관(직업능력개발 조직)을 중심으로 - (The Impact of Internal Customer Awareness of ESG Importance on the Organization's ESG Management Needs and ESG Performance Awareness -Focusing on Vocational Training Institutions-)

  • 김동태;이은영;박지환
    • 실천공학교육논문지
    • /
    • 제15권3호
    • /
    • pp.663-670
    • /
    • 2023
  • 본 연구는 소비자(외부고객) 관점에서 ESG 경영과 ESG 성과를 살펴 왔던 기존 연구들과 달리 조직 구성원인 내부고객의 관점에서 ESG에 대한 태도와 ESG 성과인식 간의 관계를 살펴보는데 목적이 있다. 이를 위해 ESG영역별 중요도에 대한 내부 구성원의 인식이 조직의 ESG 경영 필요성과 성과 인식에 미치는 영향관계를 세 가지 연구질문으로 정리하고 구조방정식 모델을 이용해 영향관계를 살펴보았다. 연구결과 내부고객은 E(환경)영역, G(지배구조)영역을 중요하게 인식하면 조직의 ESG 경영 필요성을 높게 인식하였지만 S(사회) 영역에서는 ESG 경영 필요성과의 유의적 관계를 나타내지 않았다(연구질문 1). 또한 ESG 영역별 중요도 인식과 조직의 ESG 경영 필요성간 관계는 내부고객의 ESG에 대한 관심이나 지식정도, 연령 등에 따라 차이가 거의 없는 것으로 나타났다(연구질문 2). 끝으로 조직의 ESG 경영 필요성을 높게 인식하는 내부고객은 조직의 ESG 성과 수준에 대해서도 긍정적으로 인식하는 것으로 나타났다(연구질문 3).

기혼직장인의 직장-가정의 상호작용에 관한 연구 (A Study on the Interaction between Work-Family of Married Employees)

  • 정수인;이기영
    • 가족자원경영과 정책
    • /
    • 제11권1호
    • /
    • pp.83-107
    • /
    • 2007
  • The objective of this study is, first of all, to investigate the positive and the negative interaction between the work and family lives of married company employees. Secondly, it is to investigate the variables affecting this matter. The conclusion drawn by the result acquired through process is as follows. First, married company employees feel positive more than negative because of the influence that their families have on their work. Secondly, male employees feel more of the positive influence that family has on their work more than the female employees do. Thirdly, with respect to the type of business, self-employed individuals and specialized managers seemed to have negative influences on the interaction between work and family. Fourthly, it was found that the managerial ability of the individual is a variable that affects both directions. Fifthly, it was observed that variables related to family affect the interaction between work and family in the positive direction. Finally, the negative influence between work and family was decreased by family coherence.

  • PDF

온라인 쇼핑에서 개인적 특성차이가 고객 만족도와 구매 의도에 미치는 영향: 정보보안 우려감의 역할을 중심으로 (The Effect of Individual Differences on Consumer satisfaction and Behavioral Intention in Online Shopping: The Role of Information Privacy Concerns)

  • 문윤지
    • 한국정보통신학회논문지
    • /
    • 제17권11호
    • /
    • pp.2717-2722
    • /
    • 2013
  • 정보기술의 발달로 방대한 고객정보를 확보할 수 있게 되었지만, 이와 더불어 고객정보를 수집하고 활용함에 있어 다양한 정보보안의 문제가 발생되고 있다. 이에 본 연구는 정보보안 우려감의 개념을 기반으로 소비자 정보보안 우려감과 소비자의 개인적 특성(자기효능감, 디지털활용능력, 소비자소외감), 그리고 고객만족도 및 구매의도 간 상관관계를 검증하고자 한다. 학술적으로 본 연구는 정보보안 우려감의 개념과 측정방식을 규명하여 실증모형 검증으로 확장하였다는 의의가 있으며, 실무적으로 이러한 정보보안우려감의 개념을 기반으로 온라인 쇼핑몰 공급자들은 고객의 정보보안우려감을 완화할 수 있는 방법을 개발할 수 있을 것으로 본다.

수도권 주부의 취업유무에 따른 가사작업수행과 코하우징 요구의 차이 (Housework Performance and Difference of Cohousing Need Depending on the Housewife's Employment Status in the Metropolitan area)

  • 최정신;한주희
    • 대한가정학회지
    • /
    • 제42권12호
    • /
    • pp.175-190
    • /
    • 2004
  • The purposed of this research was to suggest a basic material of Korean-typed cohousing plan for a dual-income family by examining the difference of cohousing residing environment needs. Selecting Employed and unemployed housewives as this research's subject, the following results were drawn from the analysis between the two groups. 1) The housewives takes responsibility of the household works regardless of whether or not they are employed. Also, more than half of employed housewives stated that the time of nursery facilities was shorter than their needs and that they favored a nursery facility located inside the residential area. 2) The most meaningful difference of cohousing residing environment needs was the demand for sharing household work in terms of cohousing need of the subjects. The desirable cohousing area is the suburbs of the metropolitan areas and the preferable resident organization is need to be organized by people sharing the same goal through an announcement. 3) The need of cohousing and residence intention were generally low, but the employed housewives' need was higher than the unemployed ones.

수도권 소비자의 친환경농산물 소비실태 분석과 소비확대 전략 (Marketing Strategies and Consumption Situations of Environment-Friendly Agricultural Products in the Metropolitan Area)

  • 허승욱;김호
    • 한국유기농업학회지
    • /
    • 제11권4호
    • /
    • pp.15-37
    • /
    • 2003
  • Recently, production-consumption quantity and market size of environment-friendly agricultural products(EFAP) have been increased. Consumers have demanded food safety and nutrition of EFAP, but in the near future they will need many kinds of item, relatively low price and high quality. So producers have to make an effort for down-cost, increasing items and developing technical know-how, which can be attained by producer/region organization. Correlation coefficient between the recognition degree for certification system and purchasing amounts at a time is higher than other ones. Therefore public information works using the TV and newspaper must be promoted all the more about certification system. And if the consumer’s satisfaction level of EFAP purchased gets higher, the quantity demanded will be increased more. And consumer’s trust on EFAP is derived from certification system or close relation between producers and consumers. Thus the most important thing of marketing strategies for EFAP is continuously to focus on explanation and information works on certification system by region in metropolitan area. Also, it necessary to introduce green marketing principles and apply to strategies item type. Namely those need to establish target market segmentation And marketing strategy stages according to the green degrees of market And commodity.

  • PDF

유기농산물 소비자인식이 재구매의사에 미치는 영향 (Effects of Consumer Awareness of Organic Agricultural Products on Repurchase Intention)

  • 서용실;서윤정;이진홍;이병오
    • 유통과학연구
    • /
    • 제13권11호
    • /
    • pp.59-67
    • /
    • 2015
  • Purpose - The number of consumers adopting a lifestyle of health and sustainability has recently increased with the rise of trends in healthy living. The size of the organic agricultural product market has also increased given that these consumers prefer consuming environmentally friendly products that promote family health. However, awareness of organic agricultural products remains insufficient because of the characteristics of the Korean organic agriculture system, which only focuses on food safety inspection. The object of this research is to suggest a policy approach to increase understanding and to expand the purchasing of organic agricultural products by analyzing the influence of customer recognition of such products on their willingness to repurchase. Research design, data, and methodology - This study used binomial logistic regression analysis with the aim of explaining the effects of consumers' socio-demographic characteristics, their awareness of the equivalence arrangement for organic food and of the abolishment of low-pesticide agricultural product certification, and their viewing of negative broadcasts about organic agricultural products on their repurchase intention of such products. A questionnaire survey was conducted with 655 respondents who were in their 20s, lived either in Seoul or in its metropolitan area, and had purchased organic agricultural products. Result - From the results of the analysis, the majority of the respondents recognized organic agricultural products, but they found their prices to be expensive. The majority of the respondents were also aware of the certification system and the reliability of organic agricultural products. However, the results indicate that efforts need to be made to recover consumer trust as many respondents stated that their trust levels in these products were low. In general, those purchasing organic agricultural products were satisfied, but those answering "very satisfied" were not in the majority. Binomial logistic regression analysis results revealed that repurchase intention decreased as consumers viewed a greater number of negative broadcasts about these products. On the other hand, repurchase intention increased as they became more aware of the abolishment of low-pesticide certification. Repurchase intention also increased as income increased, as the number of family members decreased, and when a consumer was a member of a consumer organization. In addition, the older the consumers were who watched the TV programs, the smaller the number of family members that were aware of the abolishment of low-pesticide agricultural product certification and, the higher the income of the consumers aware of organic equivalence arrangement, the greater their repurchase intention. Conclusion - External stimuli, such as negative TV programs on organic agricultural products and the abolishment of the low-pesticide agricultural product certification, relevant social issues and systems, influence consumer repurchase intention. To that end, positive environmental and ecological broadcasting about organic agricultural products would contribute to an increase in purchasing. Additionally, this could be used for promotion and marketing plans as the results indicate that trust in organic agricultural products would cause a positive repurchasing effect.

한국중재의 영역확대 방안에 관한연구 (A Study on the Expansion of Arbitration's Area of Coverage in Korea)

  • 김석철
    • 한국중재학회지:중재연구
    • /
    • 제20권3호
    • /
    • pp.47-69
    • /
    • 2010
  • From the review of Korean arbitration systems with the comparison of those of other countries, we can summarize some issues to be tackled as follows: First, Korean arbitration system started with the purpose of export promotion. This may be the main reason that various domestic disputes have not been resolved by arbitration. Second, the Korean Arbitration Law applies to private disputes. The Law's arbitration scope is wider than that of China and France, but narrower than that of the U.S.A. that encompasses a variety of disputes in the filed of consumer, labor, medical services, patents, etc. Third, active judges or public officials in Korea can not be arbitrator and there is no arbitration court. However, if chief judge allows the necessity, court's judges in the UK can be arbitrator with the mutual agreement of the parties and also arbitration system is operated in the court. Fourth, the Korean Commercial Arbitration Board(KCAB), the only representative institution for arbitration in Korea, is under the Ministry of Knowledge Economy(MKE). This makes it difficult for the KCAB to handle other disputes related to the Ministry of Health and Welfare, the Ministry of Strategy and Finance, the Ministry for Food, Agriculture, Forestry and Fisheries, the Ministry of Employment and Labor, etc. Fifth, as mentioned, the KCAB is the unique institution for arbitration by the Law in Korea, while other countries allow have a diversity of arbitration agencies such as maritime arbitration organization, consumer arbitration institution, arbitration court, etc. Therefore, we suggest some ideas to expand the arbitration's area of coverage in Korea as follows: First, there should be more active policies that promote various domestic disputes to be settled by the arbitration system. Second, it is quite needed to expand the scope of arbitration to cover many disputes in the fields of consumer, labor, medical service, advertising, fair trade, etc. Third, there should be discussions to allow court judges as arbitrator and to introduce the arbitration court. Fourth, the KCAB should strengthen its status and roles as general arbitration organization to overcome the limited scope of commercial disputes. For this, there should be the strong support and coordination among the MKE and other government agencies. Fifth, to reduce the burden of the court's complicated and expensive procedures, more efficient disputes resolution systems should be established on the basis of the parties' free will. Each central government agency should streamline the legal barriers to allow industrial organizations under its control to establish their own or joint arbitration system with the KCAB.

  • PDF

프라이버시 보호를 갖는 확장된 역할기반 접근제어 모델 (An Extended Role-based Access Control Model with Privacy Enforcement)

  • 박종화;김동규
    • 한국통신학회논문지
    • /
    • 제29권8C호
    • /
    • pp.1076-1085
    • /
    • 2004
  • 최근 프라이버시 적용이 IT분야의 가장 중요한 문제의 하나로 대두되고 있다. 프라이버시 보호는 조직의 데이터 처리 시스템에 프라이버시 정책을 적용함으로써 달성 될 수 있다. 전통적인 보안 모델은 다소간 프라이버시 바인딩과 같은 기본적인 프라이버시 요구를 적용하기에 부적절하다. 본 논문은 조직에 프라이버시 정책을 적용할 수 있는 하나의 확장된 역할기반 접근제어 모델을 제안한다. 이 모델은 RBAC과 도메인-타입 적용, 그리고 프라이버시 정책을 결합함으로써 프라이버시 보호와 함께 문맥기반 접근제어를 제공한다. 프라이버시 정책은 역할에 프라이버시 등급을, 데이터에 고객의 프라이버시 선호에 따른 데이터 프라이버시 등급을 부여하는 데이터 사용 정책을 적용함으로써 달성한다. 또 이 모델을 응용에 적용하기 위하여 작은 병원 모델이 사용되었다.

패션 소매 경영과정을 위한 교과과정 연구 - 한국과 미국 대학교를 중심으로 - (Study of Fashion Retail Management Curriculum - 4-year Colleges in Korea and the USA -)

  • 정현주
    • 패션비즈니스
    • /
    • 제13권1호
    • /
    • pp.34-50
    • /
    • 2009
  • The purpose of this study was to compare the curricula majored in fashion retail related area at 4-year colleges in Korea and the USA. Courses were divided into 15 elements including basics, design, production, textile, marketing, industry, merchandise planning, promotion, consumer behaviour, management, business, organization, internship and etc.. The research findings were as follows: 1. Most of 'industry' related majors in Korea consisted of fashion manufacture-oriented curricula elements including design, pattern making, tailoring, draping and textile sciences. 2. Fashion Marketing major stressed on a merchandising element and a marketing one, and the Fashion major focused on the promotion element and the merchandising element as well. However, the retail element was less focused than other elements in the Korean colleges. 3. Fashion Retail related majors in the USA College were likely to focus on the practical fashion retail management elements including retail, marketing, management, business, organization behavior and internship specialized by the major. The different curricula between two countries were clearly existed in terms of the major name and the construction of the course element. The results made in the research would be applied with some modification or adjustments in the fashion retail oriented curricula in order to produce the competitive retail human resource in Korea.

지식경영의 효율적인 운영방안에 관한 연구 (A Study on the efficient Operation Policy of Knowledge Management)

  • 문창수
    • 경영과정보연구
    • /
    • 제14권
    • /
    • pp.181-193
    • /
    • 2004
  • This paper is concerned with the study of 'Knowledge Management', a paradigm of thought based on the idea that the future will be a knowledge-centered society. This paper also provides an overview of both 'what to manage' and 'how to manage' if an organization wants to develop in this environment. The process of 'Knowledge Management' begins with a decision. Presented with a myriad of information, of which we can't afford to obtain it all, what information is of value to the organization? Further, by systematically organizing not only the primary information but also that which was accumulated in the process, Knowledge Management is capable of suggesting a value-added plan of action. This research presents the necessary principles needed in order to successfully use Knowledge Management, specifically a harmony between the human and technological aspects. There cannot be a static solution to the problem, as the environment of the enterprise's problem is dynamic in nature. Throughout the process, the enterprise will constantly change its strategy and structure in order to adapt to variable knowledge, technology, strategy, regulations, consumer interest, etc... The essential constant of these problems is the importance of spending on education. Investments in educations help develope a infrastructure for Information Technology, the development of knowledge distribution strategies, and the creation of efficient Knowledge Management policy.

  • PDF