• Title/Summary/Keyword: consumer decision making

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Generation Y in the Global Market: A Comparison of South Korean and American Female Decision Making Styles

  • Jackson, Vanessa P.;Lee, Min-Young
    • Journal of the Korean Society of Clothing and Textiles
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    • v.34 no.6
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    • pp.902-912
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    • 2010
  • This study compares and contrasts the consumer decision-making styles (CDMS) of South Korean and American Generation Y females. A total of 117 American female and 206 Korean female consumers completed self-report survey questionnaires to assess their consumer decision making styles. Exploratory principal components factor analysis using varimax rotation was used to categorize the items into an underlying set of American and Korean decision-making characteristics. Two-tailed independent t-tests were conducted to examine the differences between the two groups when items appeared to have common factors. Factor analysis identified five common factors between the two samples (i.e., enjoyment, shopping aversion, price consciousness, brand consciousness, and quality consciousness). The t-test results report significant differences in the items reported in each factor between American and Korean females. Some of the factors are more indicative of American female Generation Y consumers than Korean female Generation Y consumers. For example, the American female sample seemed to enjoy shopping and prefer brand names more than the female Korean sample. Koreans females seem to have a higher aversion to shopping than Americans; in addition, Koreans females seem to be more accepting of discount and outlet stores, will wait until the price is low before buying a product, and prefer sales when shopping. Based on the findings, the instrument identified varying CDMS between the two samples used. Previous studies using the Sproles and Kendall (1986) instrument experienced the same issue (Bakewell & Mitchell, 2004, 2006; Bauer et al., 2006; Durvasula et al., 1996; Fan & Xiao, 1998; Hanzaee & Aghasibeig, 2008; Mitchell & Walsh, 2004; Siu et al., 2001; Walsh et al., 2001). The results support the idea that no single instrument can be used to examine CDMS in different cultures. This suggests that each country has a CDMS with internal characteristics. Limitations and research for future studies are also discusse.

A Study on an effect of Online-Word-of-Mouth and Brand Relationship Quality on Consumer's decision making to purchase (온라인 구전과 브랜드 관계의 질적 요인이 소비자 구매 의도에 미치는 영향)

  • Bae, Soon Han;Jeon, Joong Yang;Park, Jong Soon
    • Journal of Korea Society of Digital Industry and Information Management
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    • v.7 no.3
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    • pp.175-187
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    • 2011
  • People could be effected by other's recommendations when they are in making decision to buy something. This phenomenon was called as 'word of mouth effect' and proved to be very significant to change consumer's attitude because of a lack of information about products or services what they needed. And also there are two kinds of views about Brand communication. One is that Brand communication would be weakening due to less cost to search information. the other is that Brand communication would be strengthen because of a lack of sensibility to product. Therefore, the purpose of this study is to examine the function of online word of month and the effect of brand communication by adopting a concept of BRQ. As The results, First, Online word of mouth have significantly effected on consumer's attitude even though those information are all texts and have been suspicious if it is true or not. Second, consumer brand relationship quality have a influence on consumer's attitude. In conclusion, This study would give implications for companies to build marketing strategies.

A Study on the Grasp of Major Attributes of Products through the research of Consumer Decision Procedure (소비자 의사결정과정을 통한 중요제품속성 파악에 관한 연구)

  • 이현이;김명석
    • Archives of design research
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    • v.20
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    • pp.147-158
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    • 1997
  • Industrial design aiming the mutual benefit of both user and manufacturer demands grasping and analyzing the needs and wants of consumer for the establishment of the optimum plan and production by attribute oriented approach. Inspite of its usefulness, however, it might be impossible to help industrial designers to develop a new product effectively without full understanding of industrial design activity in attributes of products and using the appropriate methodology for grasping the major attributes. This thesis is purposed for developing the guideline of research models of consumer for industrial by studying characteristics of industrial design activity in attributes of products through bibliography and defining the clear limit of design research focused on consumer selection through comparison with real purchase decision making procedure at every phase. Through the observation and analysis of the real purchase decision making procedure following the proposed guideline, the possibility of difference between the two cases has been shown in both theoretical and practical aspects.

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Development of A Web-based Buying Decision Support System for A Cyber-Shopping Mall (사이버쇼핑몰을 위한 웹기반 구매 의사결정지원시스템의 개발)

  • Jeong, Byung-Ho;Kim, Woo-Ju;Doo, Kye-Woong;Lee, Keun-Ryul;Yang, Pil-Su
    • Asia pacific journal of information systems
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    • v.13 no.2
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    • pp.105-117
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    • 2003
  • As E-commerce is getting more popular, consumers faces more decision complexity than ever before because they can get greater alternative choices. Futhermore, consumers are sometimes motivated to expand effort in making a good decision in the case of relatively important and non-routine decison, such as buying a house or car. Thus, a buying decision support function is required to help consumers make decisions that have the greatest effects on consumer's lives. We develop a propotype system of a web-based buying decision support system for a cyber shopping mall. A buying decision of a consumer is a multi-attribute decision problem and is supported using analytic hierarchy process model. The system was implemented using HTML, Java, Java applet, JSP.

A Study on Lifestyle and Cosmetics Purchasing Behavior - Focused on the Comparison of Korean and Chinese Female College Student - (소비자 라이프스타일 유형에 따른 화장품 구매행동 - 중국과 한국의 여대생 비교를 중심으로 -)

  • Kim, Joo-Ho;Son, Joo-Young
    • Journal of the Korean Society of Clothing and Textiles
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    • v.32 no.7
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    • pp.1104-1115
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    • 2008
  • The main purpose of this study is to analyze how differences in lifestyle affect the consumer decision making process on Korean and Chinese consumers. We conducted a survey on 210 female college students to gather the data needed. Through this study we were able to distinguish five different type of lifestyles; the confident, the charismatic, the vogue pursuing, the competitive, and the sociable. We also found out that the consumers of Korea and China with different lifestyles act differently throughout the decision making process. Chinese consumers were more influenced by advertising than Korean consumers. Korean and Chinese consumers also showed a difference in the perception of cosmetic prices, purchasing motivations, types of cosmetics, and where it was made from. Both Chinese and Korean consumers are influenced by salesperson more than any other marketing variables at point of purchase. The findings of this study are expected to help marketer make successful marketing strategy for cosmetics business in China.

A Study on the Family Decision Making and Choice Behavior of Family Dining out From a Family Life Cycle Perspective : Family Restaurant Study (가족 생활주기에 따른 가족외식 구매결정 과정에서 가족 구성원의 영향력과 외식선택 속성에 관한 연구 -패밀리 레스토랑을 중심으로-)

  • Chae, Sin-Seok;Lee, Eun-Su;Choe, Seung-Man
    • Journal of Applied Tourism Food and Beverage Management and Research
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    • v.17 no.1
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    • pp.1-20
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    • 2006
  • The family life cycle is a useful indicator of consumer behavior, as well as the family life cycle concept utilizes a combination of demographic and socioeconomic variables that best explains the changes in the construct of the family. The family decision-making research has frequently examined role relationship between husband and wife across stages and sub-decisions. The objective of this research is to measure children and parents' perceptions of the influence of the decision-making process for a family dining-out experience, and to determined the customers' choice behavior of restaurants according to isolated factors underlying the important attributes of the restaurants, and finally authors applied a market segmentation approach by capturing customers' preference of restaurant attributes in family dining-out situation and to investigated influence of the family decision making for family dining out in family life cycle. For practitioner, marketing implications are provided and recommendations for future research are also discussed.

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A study on location selection of total circulation complex using fuzzy theory (퍼지이론을 이용한 종합유통단지 입지 선정에 관한 연구)

  • Oh, Sun-Il;Yoon, Ho-Bin;Kang, Kyung-Sik
    • Journal of the Korea Safety Management & Science
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    • v.10 no.1
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    • pp.91-105
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    • 2008
  • Nowadays, circulation industry is taking charge of important role in improvement of competitive power on the manufacturing industry and public welfare increase of consumer, price stabilization, employment creation and so on. A lot of research have been progressing for formation of total circulation complex, but decision making for selection of location on some facility is only calculated the optimum value when correct data values are inserted. However, a lot of decision making is accomplished in situation that have little knowledge of objective and constraints and as real world is also evaluated inclusive of analyst's subjectivity about variable, indefinite and fuzzy part, so it is decreasing a reliability on evaluation result and complicating objective evaluation on various effect and negative impact. Accordingly, from under like this situation, this study is to develop location decision model of circulation complex using fuzzy theory from the intention for the most reasonable decision making in fuzzy situation based on decision making problem on conventional location and size decision that did to be satisfactory constraints necessarily.

The Effects of Subjective Knowledge on Information Search as Related to a Consumer's Life Cycle (의류제품 소비자의 생활주기에 따른 주관적 지식이 정보탐색에 미치는 영향)

  • Hwang, Jeong-In;Park, Jae-Ok
    • Journal of the Korean Home Economics Association
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    • v.48 no.9
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    • pp.41-54
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    • 2010
  • This study attempted to determine how the subjective knowledge related to a consumer's life cycle influences their information search in the decision making process. The data was collected using a total of 349 questionnaires for the final analysis of this study. SPSS 12.0 for windows was used for the data analysis and the detailed analyses included descriptive analysis, factor analysis, reliability tests, one way ANOVA, multiple regression analysis and t-tests. The results of this study showed that there are differences in the subdivisions of subjective knowledge of apparel according to the consumer's life cycle and there is a difference in the types of information searches according to the consumer's subjective knowledge, and the subdivisions of subjective knowledge of the consumers influence their information search. This study showed that although it affected the internal search, the media search, and the store search, it did not influence the personal search in the decision making process.

Types of Consumer Responses to Price Based on Price Search (의복구매 의사결정과정의 가격탐색에 따른 가격반응 유형)

  • Yoon, Nam-Hee;Rhee, Eun-Young
    • Journal of the Korean Society of Clothing and Textiles
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    • v.34 no.8
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    • pp.1403-1414
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    • 2010
  • Consumer decisions and responses about the price to pay vary. Some consumers might decide the appropriate price range prior to shopping, while others compare and evaluate prices. Especially, consumers can have different reference points for price evaluation based on various price searching behavior that represent heterogeneous responses for prices in the clothing purchase decision-making process. This research identifies how consumers evaluate the price and helps explain their decision-making based on price searches. By analyzing qualitative research, we found that consumers recalled price information as a representative indicator and product level price information through the internal search. Their level of internal references can be an important factor affecting price evaluations. In addition, each consumer groups were subdivided into high and low external searching. The four types of responses to price were classified in the price search process and the identified differences in the price evaluation. Therefore, pricing strategy needs to be differentiated for these various consumer types.