• 제목/요약/키워드: consumer choice behavior

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Choice versus Given: Influence of Choice on Effectiveness of Retailers' Sweepstakes Promotion

  • Meeja IM
    • 유통과학연구
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    • 제21권6호
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    • pp.39-49
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    • 2023
  • Purpose: This paper aims to investigate the influence of different methods of distributing sweepstakes (i.e., whether consumers choose to enter into the sweepstakes themselves or they are given the sweepstake ticket by default) on the effectiveness of the sweepstakes promotion (i.e., interest in the sweepstakes and intention to participate in the sweepstakes). Research design, data and methodology: The paper verifies this effect through three experimental studies: an online experiment using a sweepstakes promotion scenario at a department store, an online SNS sweepstakes promotion event, and a face-to-face card lottery game. Results: Participants belonging the group that chose sweepstakes tickets by themselves showed higher interest and intention to participate in the sweepstakes than those who were given the sweepstakes ticket by default. Furthermore, the group that chose the sweepstakes card thought it had a higher probability of winning than the group given the sweepstakes card. Conclusions: This paper shows a way to enhance the promotional effect of sweepstakes in the retail stores, without incurring additional costs, by approaching from sweepstakes design from the psychological perspective of the consumer. The study also sheds new light on the effect of sense of control manipulation using choice behavior in the promotional context.

Peer Effects in Service Usage

  • Song, Sangyoung
    • Asia Marketing Journal
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    • 제19권1호
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    • pp.35-54
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    • 2017
  • Researchers in marketing, sociology, and economics have been interested in the role of social interactions in consumer choice and consumption behaviors. Social interactions, labeled variously as peer effects, social contagion, and neighborhood effects, have important implications for firms' allocation of marketing efforts. In this research, we test and provide empirical evidence for peer effects in consumers' service usage in the context of gym-going behaviors. Using a detailed individual-level membership and attendance data at one of the largest health club chains in the U.S., we document that a focal member's gym-going behavior is influenced by the behaviors and characteristics of the peers at the same branch

컨버전스 제품의 소비가치 도출을 위한 탐색적 연구 - 로봇제품의 소비가치분석을 중심으로- (A Study on the Impact of Consumption Value on Buying Behavior of Digital Convergence Product)

  • 허원무;김재영;박경도
    • 기술혁신학회지
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    • 제10권3호
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    • pp.458-485
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    • 2007
  • 이 연구는 디지털 컨버전스 제품 구매에 영향을 미치는 소비가치가 무엇인지를 파악하는데 그 목적이 있다. 본 연구에서는 컨버전스 제품을 혁신 정도에 따라 연속적 혁신과 단절적 혁신 컨버전스 제품으로 구분한 후, 제품별로 구매 의도와의 관계를 분석하였다. 분석결과, 디지털 컨버전스 제품의 소비가치는 정서적 가치, 진귀적 가치, 사회적 가치, 기능적 가치의 네 가지 소비가치로 구성되는 것을 알 수 있었다. 네 가지 소비가치와 컨버전스 제품의 구매의도간 인과관계를 분석한 결과, 단절 혁신 컨버전스 제품에는 정서적 가치, 진귀적 가치, 기능적 가치가 구매의도에 유의미한 영향을 미치는 것으로 나타났다. 연속적 혁신 컨버전스 제품에는 기능적 가치만 구매의도에 유의미한 영향을 미치는 것으로 나타났다. 반면, 성별, 소득, 학력등의 주요한 인구통계학적 변수는 구매 의도에 영향을 미치지 않은 것으로 나타났다. 이러한 연구 결과는 디지털 컨버전스의 선택행동은 여러 유형의 소비가치의 함수이고, 여러 유형의 소비가치가 구매의도에 영향을 준다는 것을 시사해 주고 있다. 또한 소비자들에게 익숙하지 않은 혁신적인 컨버전스 제품을 출시할 때는 명확한 가치 중심으로 소구해야 시장에서 성공할 수 있다는 점을 시사해 주고 있다.

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넥타이 업체의 브랜드 현황과 소비자 구매행동에 관한 연구 (A Study on the Brand Situations of Neck-tie-industry and Consumer Purchasing Behavior)

  • 이인자;박지영
    • 복식
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    • 제23권
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    • pp.169-181
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    • 1994
  • The Purpose of this study is to help the neck-tie business enterprise establish the reasonable marketing strategy meeting consumer' needs by grasping their characteristic of purchasing neck-ties and their attitudes toward trademarks. The findings of this study are as follows : 1. It was shown that the neck-tie enterprise tended to appeal to megazines, catalogues , etc as promotional politics, while the tips obtained by consumers would come from the showcase at the purchasing place. and the consumer showed a positive response to the salesperson's advice. For this result, it is required to place further emphasis on the marketing policy such as the display of products at the store or the education of sales persons. 2. It was shown that the consumer tended to use the department store as the purchasing place remarkably, and so it could be found that the use of the department store is becoming generalized to the consumer. But is was shown that the consumer sensitive to prices tended to make use of the marketplace as the purchasing place, so the practical marketing strategy should be established in relation to this trend. 3. The important elements excreting an influence on the consumer's purchasing the neck-tie were shown to be in orders of design > color> harmony > with suit > price > quality, and the product differentiation policy used by the business enterprise to appeal to the consumer was shown to be in orders of design >color > quality > material > price. Accordingly , it was consistent with the consumer's criterion for choice to an extent. 4. It was shown that the selling price for the neck-tie brand actually was higher for imported or technically cooperated brands than for the home-made brand. Thus, the consumer's perception of the price for the neck-tie was consistent with in this regard, consumers did not feel some difference in quality between the home -made neck-tie brand and the imported or technically cooperated neck-tie brand . Therefore, it is important to produce the product capable of satisfying the consumer's need by manufacturing the own brand on basis of impored technology.

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의류제품 구매 시 점포선택행동유형에 관한 질적 연구 (The Qualitative Study on the Types of Store Choice Behaviors in the Purchase of Apparel Products)

  • 김한나;이은영
    • 한국의류학회지
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    • 제31권4호
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    • pp.604-614
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    • 2007
  • As the role of retail stores in distribution channels becomes more significant and competition among them becomes more fierce, retail stores are making efforts to gain a dominant position in market share. And as such, consumer store choice behaviour is becoming more diverse and complex. The purpose of this study was to analysis the store choice process and to aid in understanding the types of store choice behaviors. 30 subjects were sampled by focus sampling and investigated by in-depth interview. Some consumers went through all stages of store choice process and others skipped some. The consumers who usually had no plan to visit stores and who purchase without problem recognition process were categorized as opportunity-taking type, and the consumers who visited just one store without external search of other store information were categorized as store-loyal type. Finally, the consumers who searched store information externally were divided into brand-oriented type and value-seeking type. The brand-oriented type represented the consumers who did not evaluate stores in detail because which store to visit was decided on brand; and the value-seeking type represented the consumers who did in fact evaluate stores in more detail according to the items and trends in fashion. This study is meaningful in that it provides a dynamic store choice process and examines related variables thereto.

화장품 전성분 표시정보에 대한 소비자태도 및 활용의도에 관한 연구: 여성소비자를 대상으로 (A Study on the Consumer's Attitude and Utilization Intention toward Full Ingredient Lists for Cosmetics: For Female Consumers)

  • 손동엽;이은희
    • Human Ecology Research
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    • 제51권5호
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    • pp.513-526
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    • 2013
  • In an effort to protect consumers' rights to information and to promote their freedom of choice, the South Korean government has been enforcing a policy called the cosmetics full ingredients list system since 2008, which requires cosmetics manufacturers to list all of the ingredients used in their products. This policy aims to assist consumers in identifying the causes of possible side effects of cosmetic products. This study uses consumers' demographic information addition to their cosmetics purchase and usage characteristics to learn about consumers' attitudes and utilization intentions and the influence of information from the cosmetics full ingredients list. This study was conducted through a questionnaire based survey administered to women above the age of 20 years across South Korea who use cosmetic products. The questionnaire was distributed to 300 members on the panel of M Brain, an online research institute. The findings of this study are as follows: (1) The level of knowledge on cosmetics' ingredients positively affected the consumers' attitude and utilization intention of information on the cosmetics full ingredients list. (2) The higher the utilization intention for information, the more often consumers checked the packaging of goods. This implies that habitual behavior, such as checking information, leads to increasing intention to utilize of new information. (3) The brand, as a decision-making factor, negatively affected consumers' attitudes regarding information.

RT를 적용한 부부관계향상 프로그램 개발 (The Development of Marital Enhancement Program Based on Reality Therapy)

  • 전영자
    • 한국생활과학회지
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    • 제14권2호
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    • pp.241-250
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    • 2005
  • The purpose of this study is to develop a marital enhancement program based on reality therapy. The program consists of 8 session contents: program orientation, need strength profile between husband and wife, quality world and marital life, perception about marital life, comparison between quality world and perceived world, total behavior in marital life, communication between husband and wife, integration and application. This study mainly focuses on applying counseling theory (choice theory and reality therapy) to family life education for enhancing a conjugal relationship. In this way, participants of Marital Enhancement Program can experience a therapeutic effect as well as an educational effect.

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항공안전이 항공이용자 행동에 미치는 영향 (The Impact of Aviation Safety over the Consumer's Behavior)

  • 이강석
    • 대한교통학회지
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    • 제19권2호
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    • pp.7-19
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    • 2001
  • 항공이용자가 항공사를 선택하는데 있어서 대형 항공사고가 발생하기 이전에는 간과하였던 "항공안전"이라는 변수가 항공사고 이후에 항공사 선택에 보다 중요한 영향을 미쳤다는 것이다. 따라서 항공이용자가 고려하는 선택기준이 과거에 비해 상당히 변화하였다고 판단되며 이러한 항공이용자의 행동변화 연구를 위해 실제로 김포국제공항의 국제선, 국내선 여객터미널을 이용하는 내·외국인을 대상으로 설문조사를 통해 실증분석을 하였다. 본 연구는 정부의 항공안전에 대한 근본적인 정책수립과 항공안전정책에 기초한 항공사의 제도적 장치 마련 등 항공사가 일으키는 항공사고를 감소시키는 노력의 일환으로 국적항공사가 대외경쟁력을 강화시키는데 일조 할 수 있을 것으로 사료된다.

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일본 소비자들의 제2세대 유전자 변형 식품에 대한 선호도에 관한 연구 (Japanese Consumer Preference for $2^{nd}$ Generation Genetically Modified (GM) Food Products)

  • 김보영
    • 동아시아식생활학회지
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    • 제19권1호
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    • pp.17-24
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    • 2009
  • 최근 유전자 변형 기술에 의해 제조된 식품에 대한 소비자들의 관심과 주의가 높아지고 유전자 변형 식품 생산과 판매는 국내는 물론 국제통상과 식품산업에 막대한 영향을 끼치고 있다. 본 연구는 이런 산업내의 변화에 맞추어 유전자 변형 기술에 의해 제조된 빵에 대한 일본 소비자들의 지각과 행동적 특성을 제시하는데 있다. 차별화된 유전자 변형에의 창출된 이익에 대한 일본 소비자들의 반응과 선택을 conjoint 분석을 사용하여 실증적으로 분석하였다. 본 연구의 목적은 유전자 변형 기술에 의해 창출되는 다양한 종류의 이익으로 차별화 된 GM 식품의 상품화의 실행 가능성을 평가하는데 있다. 연구 결과에 의하면 일본 소비자들은 유전자 변형에 의해 영양적 요소가 강화된 상품에 큰 관심을 보였고, 유전자 변형 식품이 주는 소비자 이익에 생산자 이익보다 높은 프리미엄을 지불할 의사가 있는 것으로 나타났다.

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소비자의 정보탐색 행동에 관한 연구 -가전제품 구매행동을 중심으로- (Information Search Factor of Consumer Behavior -In case of purchasing electric goods-)

  • 강미옥
    • 대한가정학회지
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    • 제30권1호
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    • pp.149-161
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    • 1992
  • The purpose of this study is to analyze information search activity in purchasing behavior of household electric goods. Qusetionare survey method was used in this research. The sample was taken from 302 housewives living in Seoul, from 9th of Nov. to 20th of Nov, in 1991. Used statical methods were Frequency, Percentage, Crosstab, Anova, and Regression Analysis. The major findings are summarized as follows : 1) Component elements of information search : The means of acquiring information is that friends, neighbors, sales are most. A cause of choosing information is the sequence of satisfaction after using, easiness of interaction. The time in choosing goods is more month. 2) Component element of information search as social economic status housewife : children numbers and means of acquiring information(P<.01), education and a cause of choosing information(P<.05), life cost per month and a cause of choosing information(P<.05), social economic status and a time information search are significant. 3) A perception of risk as searching information : Among searching content of information a price influence a perception of risk. 4) Content of searching information and satisfaction of purchasing experience : Best choice is significant as quality of goods, difference of quality is significant as safety and degree of offering information is significant as a brand. 5) Satisfaction of purchasing experience following practical use of information : Best choice is significant as viewing of an exhibit and opinion of user. Difference of quality is not significant as any vairable. Degree of offer information influence searching pamphlet, searching an advertisement and opinion of user. 6) A perception of risk following source of an information : A perception of risk is most influenced by pamphlet.

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