• Title/Summary/Keyword: consumer attitude

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The Effect and Its Potential Determinants of Cross-Media Advertising between Online and Offline Media (온-오프라인 교차광고의 효과와 영향요인에 관한 연구)

  • Jo, Si-Nae;Han, Kyoo-Hoon
    • Journal of Digital Convergence
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    • v.14 no.3
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    • pp.105-114
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    • 2016
  • As the media environment surrounding us has changed rapidly, the influences of traditional media decrease whereas promotions using new media have been developing remarkably, Under this circumstance, cross-media advertising, which strategically integrates advertisements on multiple media, is getting attention as an effective marketing communication approach. This study investigated consumer responses to cross-media advertising using both online and offline media, focusing on the effects of product involvement, attributes of media connection, and gender. The experiment was conducted towards adult consumers aged 20 to 39. Results confirmed that the interaction effect between product involvement and attributes of media connection on brand attitude and behavioral intention was significant by a moderating role of gender. Based on the results from this study, both theoretical and practical implications were discussed, as were directions for future research.

The Influence of Consumption Values on Attitudes and Purchase Intentions of Consumers towards Gluten-free Products (개인소비가치가 글루텐 프리 가공식품에 대한 태도와 구매의도에 미치는 영향)

  • Jung, Jin Hyuck;Kim, Hyejin;Yoon, Hye Hyun
    • Korean journal of food and cookery science
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    • v.33 no.2
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    • pp.218-227
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    • 2017
  • Purpose: This study examined the influence of the consumption values on the attitudes and purchase intentions of consumers towards gluten-free products and compared consumption values, attitudes and purchase intentions according to the degree of health consciousness of the consumer. Methods: The data was collected from July 20, 2016 to August 2, 2016 through a questionnaire survey from three hundred and six consumers who had knowledge of gluten-free products. The data was analyzed by factor analysis, reliability analysis, multiple regression analysis, and an independent sample t-test using the SPSS program. Results: The regression results showed that the exploratory value (p<0.01) had a negative influence on the attitudes, and the functional value (p<0.001) and emotional value (p<0.001) had a positive influence on the consumers' attitudes. In addition, the attitudes (p<0.001) toward gluten-free products had a positive influence on the purchase intentions. Finally, the high health consciousness group answered with a significantly higher score on the consumption values, attitudes and purchase intentions than the lower group. Conclusion: These results highlight the causal relationship among consumption values, attitudes, and purchase intentions of consumers towards gluten-free products, and can provide a basic understanding of gluten free products regarding both marketing strategy and consumers' needs. The potential implications for gluten-free products manufacturers, limitations and future research directions are also discussed.

A study on Consumer Awareness and Preference on the Coordination Using Recycled Material in Dining Space (재활용(Re-cycling) 소재를 이용한 식공간 연출에 대한 소비자의 인식 및 선호도 연구)

  • Hong, Ju-Young
    • The Journal of the Korea Contents Association
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    • v.14 no.9
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    • pp.503-512
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    • 2014
  • The study is based on the serious environmental problems occurring these days to acknowledge the consumers awareness and preference according with the coordination using recycled materials in the dining space. As the result, considered the consumers had lack in recognition of using recycled materials when they tried to use them in their normal daily life. Also the females were far more interested than the males with the usage of the recycled materials inside the restaurant and its interior image along with married persons had more positive attitude towards it than the unmarried ones. With education back ground, highly educated peoples really quite didn't prefer the usage of the recycled materials. According with the income, the high earnings and with the occupation, the professionals with specialized jobs considered the practical use of aspects more important than above. Therefore the needs to educate and promote the consumers to use recycled materials in their every day lives, it is required to build social responsibility and finding the essential meanings to save resources so that they can utilize them with converted recognitions.

Prosumer Marketing for the Open Source Software(OSS) utilizing the Social Media Platform (소셜 미디어 플랫폼을 활용한 오픈소스 SW의 프로슈머 마케팅 연구)

  • Kim, Tae-Yang;Shin, Dong-Hee
    • The Journal of the Korea Contents Association
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    • v.14 no.9
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    • pp.411-427
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    • 2014
  • The interest on the Open Source Software(OSS) has been increasing as the Microsoft's latest Windows XP support ended. In this light trend, this study can contribute to the OSS marketing area. Specifically, it examined that the activation of online brand community about the OSS can affect to prosumer marketing of the OSS utilizing social media platform. In addition, the OSS social media platform users' loyalty for the OSS was investigated. The findings show that content, consumer support, UI, and reward among the activate factors of online brand community significantly affected to the activation of OSS social media platform. The brand reputation, however, was found insignificant to the activation of OSS social media platform. In addition, the activation of OSS social media platform can positively affect to their loyalty for the OSS. It means that participation to the social media activities about OSS and interaction with others in the network can help to form positive attitude for the OSS. In conclusion, the prosumer marketing utilizing social platform can be an important strategy as a new solution of the OSS business in the rapidly changing ICT ecosystem environment.

Factors for the Adoption of Smartphone-based Mobile Banking : On User's Technology Readiness and Expertise (스마트폰 기반 모바일뱅킹 채택에 영향을 미치는 요인 : 기술준비도와 전문지식을 중심으로)

  • Lee, Ji-Eun;Shin, Min-Soo
    • The Journal of Society for e-Business Studies
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    • v.16 no.4
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    • pp.155-172
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    • 2011
  • The purpose of this study is to examine factors affecting an individual's acceptance of mobile banking, which is a typical example of smartphone based self-service. We derive three personal traits(positive technology readiness, negative technology readiness and individual's expertise) as antecedent variables that affect intention to use mobile banking from previous studies, and adopt a technology readiness and acceptance model(TRAM) to investigate factors that determine an individual's intention to use mobile banking. TRAM, which integrates technology readiness index(TRI) into the technology acceptance model (TAM) in the context of consumer adoption of e-service systems, is adopted to examine personal traits influencing on the factors forming the attitude of mobile banking. The new findings of this study are as follows. First, individual's expertise and positive technology readiness(ptr) have significant effect on both perceived usefulness and perceived easy of use. However, negative technology readiness(ntr) has significant effect on only perceived easy of use.

The Influence of After-Sales Service Quality on Customer Satisfaction and Loyalty in Mobile Phone (휴대폰 애프터서비스 품질이 고객만족과 고객충성도에 미치는 영향)

  • Lee, Jae jun;Ryu, Ji-Hyun;Lee, Sae-Jae;Oh, Hyun-Seung;Cho, Jin-Hyung
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.40 no.4
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    • pp.87-95
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    • 2017
  • This study aims to configure what dimensions make up for smart phone after service quality, and how this service quality affects customer satisfaction and customer loyalty. Smart phone market is a market of the device leading the digital convergence as well as positioning itself as one of the national growth driving industry. To survive in this matured market, companies should have to respond actively to radical changes and customers needs in the so-called Smart Revolution environment. Lately, however, the smart phone market is prospected to move from growth phase to mature phase by the scholars. In order to proactively respond to the change in such market condition, companies need to provide absolute advantage in customer loyalty over their competitors by revolutionizing the after-sales service quality. Qualified A/S will lead to service satisfaction and achieve customer loyalty. The empirical analysis results obtained through A/S quality are as follows : First, human quality (attitude, expertise, problem-solvability), environment quality (handling agility, convenience, comfort), service policy quality (quality guarantee, additional service operation) are dimensions that make up for A/S quality. Second, A/S quality dimension showed a significant positive influence on service satisfaction and A/S satisfaction showed a positive influence on customer loyalty as well. Based on this empirical study, we propose some implications for A/S quality improvement. First, human quality dimension has relatively higher influence on A/S satisfaction in case of free A/S, so companies need to solve the product problem completely when consumer's first visit by continual employee education. Second, in case of paid A/S, the service policy quality-especially A/S Warranty period- has higher influence on A/S satisfaction.

High School Students' Buying Attitudes toward Counterfeit Jeans Relative to Their Self-Concept (고등학생의 자아개념에 따른 진(jeon) 브랜드 의류 위조품 구매태도)

  • Hwang, Choon-Sup;Oh, Tae-Hee
    • Journal of the Korean Home Economics Association
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    • v.46 no.5
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    • pp.9-17
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    • 2008
  • The present study was conducted to analyze high school students' attitudes toward jean brand counterfeits relative to their self-esteem and self-consciousness. The study was implemented through a normative-descriptive survey using questionnaire. The sample consisted of 605 high school students from 6 high schools located in Seoul. Data were analyzed by mean, cluster analysis, regression, ANOVA and Duncan's test. The results were as follows: (1) As a whole, the mean values of preference and purchasing intentions toward counterfeit jeans were 2.99 and 2.83, respectively, indicating a slightly low average on the 5-point Likert scale. The results indicated that 45.5% of respondents have more than one item of counterfeit jeans. (2) Differences were found in the level of self-esteem and public self-consciousness among the three groups, who were classified by the level of purchasing intention and preference toward counterfeit jeans. Among the three groups (high/middle/low), the group having low purchasing intention and preference toward counterfeit jeans showed higher self-esteem and public self-consciousness than the other two groups. (3)Regression analysis showed that the self-esteem and public self-consciousness of high school students have an impact on the amount of purchasing of counterfeit jeans. (4)In the process of developing effective policies against the jean brand counterfeits market, it should be fully considered that high school students' purchasing intentions regarding jean brand counterfeits are related to their self-consciousness. It could be said that the policies followed to eliminate counterfeits and to enhance the consumer ethics of high school students will be more effective when those policies are accompanied by efforts to form their sound self-consciousness, especially in the areas of self-esteem and public self-consciousness.

A Study on Preference and Promoting' Consumption of Slice Raw Fish to Conduct a Questionnaire Survey of Citizens of Busan (부산시민을 대상으로 한 생선회 선호도 실태 및 소비촉진 방안)

  • Kim, Bea-Eui;Cho, Young-Je;Shim, Kil-Bo
    • Journal of Fisheries and Marine Sciences Education
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    • v.17 no.3
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    • pp.413-426
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    • 2005
  • The objective of this study consists of facilitating seafood consumption by increasing its intake opportunities for consumer through analysis of sliced raw fish. A study on sliced raw fish consumption was conducted on 630 citizens of Busan(252 men and 378 women), attending high school and university, and employedas housekeepers and salaried employees. The goal of the study was to assess the attitude and degree of satisfaction obtained from eating sliced raw fish and ultimately to promote greater seafood consumption. A self-administered questionnaire was used to record the results. The results were as follows : About sixty percent of the respondents appeared to like or not to be reluctant to eating sliced raw fish. The main reasons for favoring sliced raw fish were its taste and nutritious effects. All ages liked sliced raw fish, but teenaged women, on average, tend to dislike sliced raw fish. The most preferred sliced raw fish was flounder. Most of the panelists preferred korean rock fish, and red sea bream due to their ordinary muscle. Sliced raw fish of the 2nd and 3rd variety were the most popular. For most of the sliced raw fish, the own-price elasticity came out to be relatively low. This can be explained by the fact that sliced raw fish is characteristically purchased based more on quality and freshness, than on price. SINGSINGWHE(SSW)-fresh sliced raw fish should be stored at 0$^{\circ}C$ for no longer than 10hrs. Taste, nutritional value and low price have the potential to promote the consumption of seafood. Factors which can reduce the consumption of sliced raw fish were safety due to Vibrio septicemia, rainy day, indistinct origin, and high rices. To promote sliced raw fish consumption, the subjects recommended the quality improvement and low price.

The Characteristics of Internet Buying Which Have Influence on the Consumer′s Attitude (공동구매 특성이 소비자 태도와 재수용에 미치는 영향)

  • Choi, Hoon;Lee, Kyung-Tak
    • Proceedings of the Korea Society for Industrial Systems Conference
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    • 2003.11a
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    • pp.393-407
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    • 2003
  • 공동구매는 ‘가격절감’, ‘위험감소’, ‘거래비용 절감’, ‘참여의식’등의 장점을 가지고 있다. 이러한 장점은 소비자들로 하여금 구매형태에 직ㆍ간접적인 영향을 미치는 것으로 나타났다. 반면 ‘시간지연’, ‘제품다양성 부족’, ‘결제수단’, ‘상품디스플레이’등의 단점을 가지고 있다. 이러한 단점들 역시 소비자들로 하여금 구매형태에 직ㆍ간접적인 영향을 미치는 것으로 나타났으나 반면 한번 거래를 하게 되면 계속해서 거래를 한다는 의견과 앞으로도 거래를 할 생각을 가지고 있으며 주변의 다른 이들에게도 추천하겠다는 생각을 가지고 있었다. 장ㆍ단점과 관련하여 공동구매를 ‘재수용 하는가’와 ‘주변사람들에게 권유할 것인가’를 연구하였다. 본 연구의 목적은 공동구매 특성이 공동구매를 수용함에 있어서 지속적인 수용을 할 것인가와 더불어 주변의 사람들에게 권장을 하는가를 파악하는데 있다. 본 연구에 대한 자료 수집방법은 D대학교의 재학생들을 대상으로 총 100부를 설문 조사하였으며, 수집된 설문지 중에서 불성실하게 응답한 설문지 8부를 제외한 총 92부를 유효한 설문으로 확보하였다. SPSS_WIN 10.0 패키지를 이용하였으며, 대상을 통하여 제품별(종류별) 선호도와 구매시(저가격, 안전성, 배송, 시간절감, 결제편리, 기타) 우선순위를 빈도분석 하였다. 또한 요인분석통한 타당도와 신뢰도 분석하고, 연구변수로 선정한 각 요소들을 이용하여 공동구매의 특성(가격대비 성능, 편리성, 결제안전, 다양한 제품 제공)에 따라 공동구매 재수용도와 주변사람 들에게 권유할 것인가에 영향력 정도를 파악하기 위해 회귀분석을 실시하였다. 조사결과 제품 선호도의 측면에서는 서적&음반, 의류&신발, 컴퓨터&주변기기 가장 선호하는 품목으로서 전자상거래와 거의 흡사하게 나타났으며, 구매시 가장 중요하게 느끼는 요소는 저렴한 가격과 안전&안정성으로 나타났다. 또한, 공동구매 특성에 대한 요인분석 결과로는 하나의 독립요인으로 존재하지만 결재안전, 다양한 제품제공의 요인들이 편리성 요인의 하부요인으로 존재하는 것으로 나타났다. 공동구매 특성이 재수용과 주변사람 권유에 대한 결과로는 재수용적인 측면에서는 ‘가격대비 성능’과 ‘다양한 제품 제공’이 유의한 영향을 미칠 것으로 나타났으며, 주변사람 권유적인 측면에서는 ‘가격대비 성능’이 유의한 영향을 미칠 것으로 나타났고 재수용성과 다르게 ‘다양한 제품 제공’측면에서는 영향을 미치지 않는 것으로 나타났다.

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A Study on the "Praxis" which are Perceived by Elementary Students on Practical Arts Education (초등학생들의 생활과 연계된 실과교과의 실천성 연구)

  • Byun, Hyo-Jun;Lee, Ki-Young;Lee, Soo-Hee
    • Journal of the Korean Home Economics Association
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    • v.47 no.8
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    • pp.71-85
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    • 2009
  • The purpose of this study is to find out the practical problems that 6th grade students are facing, how they perceive Practical Arts education and the praxis of Practical Arts education relating to the problems, and whether the content of Practical Arts curriculum is useful for solving practical problems of 6th grade students. The data used in this study are collected from questionnaires and include in-depth interviews in order to make up for the quantitative research. The major findings of this study were summarized as follows. 1. Elementary school students regarded Practical Arts education as the subject matter through which they learn skills of life. They thought it is useful to their present and future life and to nurture environment-friendly attitude. Furthermore, elementary school students perceive that the meaning of practice in Practical Arts education lies not in praxis as practical action, but in just practice as technical action. 2. According to the survey based on their perception and their practical problems, 66.9% of students answered the learning content of Practical Arts education is not useful in solving their problems. And only 33.4% of students answered the learning content of Practical Arts education is useful in solving their problems. Negative view was predominant among elementary school students. And the Practical Arts curriculum does not reflect much of the practical problems that 6th grade students face. Through these results, Practical Arts education turns out to be hardly related with students' life, though it is the subject matter of students' real life.