This study was conducted to develop a service quality measurement scale suitable for the fast food restaurant segment. After reviewing the relevant literature, it was decided that the current service quality measurement scales (SERVQUAL, SERVPERF, DINESERV) are not appropriate for the fast food restaurant segment. Based on Cronin & Taylor's (1994) argument, perceived service quality is a form of attitude that represents a long-term overall evaluation of the company. Therefore, this study selected SERVPERF items for the initial pool of service quality items. Through a systematic scale development process, the SERVPERF instrument was then refined and a new concise scale was produced. Specifically, a focus group discussion with a group of patrons who are very familiar with fast food restaurants was conducted and the new service quality measure was refined so that it would be more realistic and closely describe service operation in the fast food industry. Moreover, the data collected from 112 college students who visit fast food restaurants frequently were used to statistically evaluate each of the items again via EFA (Exploratory Factor Analysis) and three sub-dimensions were derived: (1) responsiveness, (2) tangibles, and (3) reliability. Additionally, the data collected from 179 fast food restaurant consumers was used to conduct CFA (Confirmatory Factor Analysis). During this process, the convergent validity, discriminant validity, and internal consistency were double-checked. Overall, the newly developed scale achieved validity and reliability on a theoretical and statistical basis. Possible interpretations and managerial implications are also suggested.
The clinical practice program for home care nurses was implemented in June 1994, to help to set up a hospital-based home care system in the Kwangju City area as a collaborative work between the Department of Orthopedic Surgery at Chunnam University Hospital and Chunnam University School of Nursing. Under the developed clinical practice strategy, the eight week training was given to five licensed home care nurses who had completed Part I and II of the home health care nursing practicum from June 1994. The purpose of this descriptive evaluation study was to identify the effectiveness of the clinical practice program for home care nurses specialized in the area of patient care for people with musculoskeletal function impairment. As a method in data analysis, data triangulation was used in the five home care nurse case evaluations. The variety of data analyzed include confidence score by home care nurse self-evaluation, patient and family member satisfaction scores, and competency score by preceptor evaluation. The study findings revealed that an increase rate in nursing performance didrate necessarily coincide with an increase not in competency score and also, not with the patient /family member satisfaction scores. And an order derived from the clinical performance scores of five home care nurses corresponded to those from three measurements-competency score, patient satisfaction score, and family member satisfaction score. However, it differed from the order associated with the confidence score. Consistency derived from the three objective evaluation methods may lead to the possibility that the level of competency measured by educator can be further explained by the levels of patient/family member satisfaction. The salient finding of this study was that, in case of nurse A who have had little clinical experience in the orthopedic patient care, there was a significant increase in the level of confidence and competency in subscale of professional skill with the home care clinical practice. Therefore, the effect of the clinical practice program would be successful for nurses who have had little experience in the area of specialization. The study results suggest that there might be some time difference in the development of cognitive sense (confidence) in performance and actual clinical performance (competency). In future research, relationships between the confidence and competency score, and between the confidence score and the patient satisfaction score should to be measured in different time frame to achieve a better explanation power of the study outcome.
The purpose of this study is to evaluate the importance of policy for the promotion of forest education and establish a basis that can be applied to it, which considers citizens' opinions on forest education. According to the importance analysis of forest education policy, program development topped the list with 0.368 points, followed by the application of forest education experts, which scored 0.262 points. Cooperation as well as the supplementing and improvement of facilities yielded 0.238 and 0.132 points, respectively. Concerning the attention and recognition of forest education, only 8% of the respondents had low attention and 19% low or very low recognition; 75% said forest education was very important. Regarding program satisfaction, 76.5% were satisfied with the profitability of content and 77% agreed with the purpose consistency. In terms of the appropriateness of forest education, 79.2% and 81% were content with the period and method, respectively. Finally, 82.7% were satisfied with the participation program. This study aims to share basic data and promotion plans derived from the analysis of policy importance and satisfaction with forest education focused on adults. Domestic forest education is still in the early stages, led by Korea Forest Service. In the long term, local governments must participate in forest education policy positively despite limited budgets and human resources. The results of this study can be utilized as data for forest education promotion plans. If the case studies of other local governments and preference analysis by age group are followed up, they will help ensure that forest education evolves through cooperation with people and organizations in the relevant zone.
Journal of the Korean BIBLIA Society for library and Information Science
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v.27
no.4
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pp.229-249
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2016
This study was conducted to create a digital archive for local cultural contents compiled from the records of westerners who stayed in Korea during the Enlightenment Period of Chosun. The compiled information were gathered from 22 records, and 10 main subjects, 40 sub-subjects and 239 mini-subjects were derived through the subject classification scheme. Item analysis was conducted through 38 metadata and input data types were classified and databased in Excel. Finally, a web-based digital archiving system was developed for searching and providing information through various access points. Suggestions for future research were made to expand archive contents through continuous excavation of westerners' records, to build an integrated information system of Korean digital archives incorporating individual archive systems, to develop standardization of classification schemes and a multidimensional classification system considering facet structure in cultural heritage areas, to keep consistency of contents through standardization of metadata format, and to build ontology using semantic search functions and data mining functions.
The management of data on biological diversity is presently complex and confusing. This study was initiated to construct a database so that such data could be stored in a data management, and analysis instrument to correct the problems inherent in the current incoherent storage methods. MySQL was used in DBMS(DataBase Management System), and the program was basically produced using Java technology Also, the program was developed so people could adapt to the requirements that are changing every minute. We hope this was accomplished by modifying easily and quickly the advanced programming technology and patterns. To this end, an effective and flexible database schema was devised to store and analyze diversity databases. Even users with no knowledge of databases should be able to access this management instrument and easily manage the database through the World Wide Web. On a basis of databases stored in this manner, it could become routinely used for various databases using this analysis instrument supplied on the World Wide Web. Supplying the derived results by using a simple table and making results visible using simple charts, researchers could easily adapt these methods to various data analyses. As the diversity data was stored in a database, not in a general file, this study makes the precise, error-free and high -quality storage in a consistent manner. The methods proposed here should also minimize the errors that might appear in each data search, data movement, or data conversion by supplying management instrumentation on the Web. Also, this study was to deduce the various results to the level we required and execute the comparative analysis without the lengthy time necessary to supply the analytical instrument with similar results as provided by various other methods of analysis. The results of this research may be summerized as follows: 1)This study suggests methods of storage by giving consistency to diversity data. 2)This study prepared a suggested foundation for comparative analysis of various data. 3)It may suggest further research, which could lead to more and better standardization of diversity data and to better methods for predicting changes in species diversity.
The evaluation of the degree of compaction of the embankment area, which accounts for most of highway earthworks, is generally performed by a flat plate loading test. The plate loading test is a traditional test method and has high reliability in the field. However, as reaction force equipment must be carried out and it takes about 40 minutes per site during the test, there may be limitations in managing the entire expanse of earthworks. Meanwhile, in order to overcome this, the Ministry of Land, Infrastructure and Transport proposed a simple method of evaluating the level of compactness in the provisional guidelines for compaction management of the packaging infrastructure in 2010. However, it has not been utilized at the highway construction site until now, 10 years later. Therefore, this study attempted to verify the utility of the compaction evaluation method using LFWD (Light Falling Weight Deflectometer) of the impact loading method among the test methods suggested in the provisional guideline. To this end, the correlation was derived by conducting a plate loading test and an LFWD test for each site property and compaction degree. As a result of the test, there was no consistency of test data in the ground with a relative compaction of 80% or less. However, it was confirmed that the correlation has a tendency to increase beyond that. If the test method or test equipment is improved to ensure the consistency of the test values of the impact loading method in the future, it will play a big role in solving the blind spot for compaction management in the earthworks.
The purpose of this study was to develop a role conflict scale for nurses in hospitals. The process of study was as follows. The first step was the study of selected literature on role conflict in general and to translate into Korean language the role conflict and ambiguity scale developed by House. From this process, a scale for role conflict inventory-general was made by consulting with two professors majored in educational evaluation and one professor who is an authory on educational administration. In the second step, 24 clinical nurses were asked to describe the situations having job-related role conflict. In the third step, the role conflict inventory-specific was derived from the role conflict inventory -general, and data selected from the step two. The confidence and clarity of this role conflict inventory-specific was strengthed by consulting one clinical psychologist, two professors of nursing college and ten doctoral students of nursing. With this tool being tested, the results are summarized as follows. 1. Reliability Internal consistency reliability was tested by cronbach alpha, corrected item total correlation and correlation matrix. The cronbach alpha level was .94 and one item among 37 items was below .35 and the rest items were .42 above in the corrected item total correlation. There was no negative correlation in the correlation matrix. 2. Construct validity In the construct validity test, four factors have an eigen value 1.0 over, Factor 1 represented role ambiguity, composed of 15 items with .90 reliability level. Factor 2 represented deficiency of ability and skill, composed of 11 items with .90 of reliability level. Factor 3 represented working environment, composed of 6 items with .85 of reliability level. Final factor represented deficiency of job-related collaboration, composed of 5 items with .69 reliability level. These results contribute to measuring the level of role conflict for nurses, and to the managment of the nurses' role conflict.
Journal of Korean Society for Atmospheric Environment
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v.27
no.6
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pp.650-662
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2011
The statistical tools such as empirical orthogonal function (EOF), and singular value decomposition (SVD) have been applied to analyze the characteristic of air pollutant over southeast Asia as well as to evaluate Zimeke's tropospheric column ozone (ZTO) determined by tropospheric residual method. In this study, we found that the EOF and SVD analyses are useful methods to extract the most significant temporal and spatial pattern from enormous amounts of satellite data. The EOF analyses with OMI $NO_2$ and OMI HCHO over southeast Asia revealed that the spatial pattern showed high correlation with fire count (r=0.8) and the EOF analysis of CO (r=0.7). This suggests that biomass burning influences a major seasonal variability on $NO_2$ and HCHO over this region. The EOF analysis of ZTO has indicated that the location of maximum ZTO was considerably shifted westward from the location of maximum of fire count and maximum month of ZTO occurred a month later than maximum month (March) of $NO_2$, HCHO and CO. For further analyses, we have performed the SVD analyses between ZTO and ozone precursor to examine their correlation and to check temporal and spatial consistency between two variables. The spatial pattern of ZTO showed latitudinal gradient that could result from latitudinal gradient of stratospheric ozone and temporal maximum of ZTO in March appears to be associated with stratospheric ozone variability that shows maximum in March. These results suggest that there are some sources of error in the tropospheric residual method associated with cloud height error, low efficiency of tropospheric ozone, and low accuracy in lower stratospheric ozone.
Objectives The purpose of this study is to provide Korean version of mild traumatic brain injury assessment tool. Methods The original version of acute concussion evaluation (ACE) was translated into Korean, and it was then back-translated into English without any prior knowledge of ACE. Finally, the pre-final version of Korean version of acute concussion evaluation (K-ACE) was derived. 49 Korean patients who had been diagnosed with mild traumatic brain injury participated in the study and completed K-ACE. Overall, 44 data were used to analyze findings. Validity of the study was assessed based on Concurrent validity. Reliability was also evaluated using Cronbach's ${\alpha}$ and the intraclass correlation coefficient. Results The Cronbach's ${\alpha}$ value for each item presented a proper level of internal consistency with results of 0.711 to 0.893 in two evaluations, respectively. The intraclass correlation coefficient of the retest reliability was marked as 0.892 (95% CI 0.840~0.933). Concurrent validity demonstrated positive correlations between K-ACE and Korean version of postconcussional syndrome questionnaire. Conclusions The K-ACE is concluded as a valid and reliable tool for measuring mild traumatic brain injury and post-concussion symptoms. Upon completion of the follow-up study, the K-ACE will be well-utilized by both clinicians and researchers.
Unlike other critical forest diseases, pine pitch canker in Korea has shown rather mild symptoms of partial loss of crown foliage and leaf discoloration. This study used high-resolution satellite images to detect and monitor canopy decline by pine pitch canker. To enhance the subtle change of canopy reflectance in pitch canker damaged tree crowns, multi-temporal analysis was applied to two KOMPSAT multispectral images obtained in 2011 and 2015. To assure the spectral consistency between the two images, radiometric corrections of atmospheric and shadow effects were applied prior to multi-temporal analysis. The normalized difference vegetation index (NDVI) of each image and the NDVI difference (${\Delta}NDVI=NDVI_{2015}-NDVI_{2011}$) between two images were derived. All negative ΔNDVI values were initially considered any pine stands, including both pitch canker damaged trees and other trees, that showed the decrease of crown foliage from 2011 to 2015. Next, $NDVI_{2015}$ was used to exclude the canopy decline unrelated to the pitch canker damage. Field survey data were used to find the spectral characteristics of the damaged canopy and to evaluate the detection accuracy from further analysis.Although the detection accuracy as assessed by limited number of field survey on 21 sites was 71%, there were also many false alarms that were spectrally very similar to the damaged canopy. The false alarms were mostly found at the mixed stands of pine and young deciduous trees, which might invade these sites after the pine canopy had already opened by any crown damages. Using both ${\Delta}NDVI$ and $NDVI_{2015}$ could be an effective way to narrow down the potential area of the pitch canker damage in Korea.
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