• 제목/요약/키워드: consideration of documents

검색결과 118건 처리시간 0.028초

관광호텔 TQM전략에 관한 연구 (A Study on TQM Strategy in Tourist Hetels)

  • 구경원;이상우
    • 한국관광식음료학회지:관광식음료경영연구
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    • 제7권
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    • pp.231-266
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    • 1997
  • TQM is a whole process of systemizing, documenting and measuring of service quality scientifically to achieve zero defects in product quality and to continue to improve the body of the product quality by itself. To have this process be improved continuously, first of all it needs to prepare an ideal environment to understand and to conform to its internal and external customers', that is every guests' and employees' expectations and demands. Then it has to be followed by the next step removing some negative aspects that could be derived from the first mentioned process The third step is to cut the cost be suitable compensation rather than an attitude trying to solve the problems in an easy way. The last essential factor for setting up TQM system is to make good use of the outstanding feature or process as it is reviewed against the superior benchmark. The purpose of this study is meet the customers' expectations and to maximize the hotel's profits by searching TQM(total quality management) strategy in hotels. To attain this research's objective, it follows these three details. Firstly, it defines TQM and its contents. Secondly, it provides the standard of hotel TQM throughout some case studies. Thirdly, it suggests TQM strategic plan in tourism hotel as one of professional management strategies. Two useful methods are used together to achieve the goal of this study. To confirm its theoretical consideration, descriptive studies by the research documents its theoretical consideration, descriptive studies by the research documents published in and out of the country is used. The other is case studies of TQM execution in real hospitality industry, which present the cases of the airline, Jefferson Memorial and the hotel. This research is targeting to demonstrate the successful TQM's exercise in a hotel industry by completing the theoretical studies and case studies on service product quality with an understanding of its importance. As it is said earlier, to lead to the successful TQM's practice, it is necessary to maintain a constant training of the employees. Secondly, it also must identify where it has to focus on to deliver a professional quality management. Thirdly, effective quality management organization needs to be build up. The manager's strong will to accomplish and the employee' active participations are the last condition to be succeed. Once again this study places an emphasis on the fact that TQM is critical to maximize the customers' satisfaction and the hotel's profitability. It is also very worthwhile to have every people working on front line recognize why the TQM is important and further more how they can contribute to improve their service quality by a positive participation and a careful observation of TQM's operating in their property.

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사용성 평가 계획 및 수행을 위한 웹 기반 시스템 (A Web Based System for Usability Project Planning and Testing)

  • 박단비;홍기형
    • 정보과학회 컴퓨팅의 실제 논문지
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    • 제21권4호
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    • pp.308-314
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    • 2015
  • 사용성에 대한 사람들의 관심이 증가하고 있는 반면, 사용성 평가 계획의 수립과 진행, 평가결과의 수집과 분석을 지원하는 시스템은 미비한 실정이다. 사용성 평가는 크게, 사용성 평가 계획 수립, 실제 평가 진행, 평가 후 결과 수집 및 분석의 절차를 가지고 있으며, 본 논문에서는 사용성 평가의 전 과정에서 활용할 수 있는 웹 기반 사용성 평가 시스템을 설계 및 구현하였다. 따라서, 사용성 평가에 참가하는 참가자들은 언제 어디서나 기기에 상관없이 효과적으로 사용성 평가에 참여하고, 사용성 평가 책임자는 평가 관련 문서와 결과 데이터를 보다 효율적으로 관리하고 평가의 전 과정의 진행에서 신뢰도를 높일 수 있는 시스템을 구현하는 데 목표를 두었다. 웹 기반 사용성 평가 시스템은 제품의 사용성 평가를 실제 사용하는 장소에서 바로 수행할 수 있다는 장점과 이동이 불편한 장애인 대상 제품의 사용성 평가에 유용할 것으로 기대한다.

TOS와 Mobile device 간의 펍섭 QoS를 지원하는 대량 커넥션 서비스 브로커 설계 (Design of a Service Broker for Large Scale Connections to Support Pubsub QoS between TOS and Mobile Devices)

  • 전영준;황희정
    • 한국인터넷방송통신학회논문지
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    • 제16권5호
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    • pp.137-142
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    • 2016
  • 2-Step 개방형 시스템은 힐링플랫폼과 개인건강 문서저장소 사이의 중계를 목적으로 제안되었다. 또한 TOS는 프로바이더(provider)의 건강문서 접근/요청 과정을 실시간으로 모니터링 하기 위해 대량 커넥션 기반의 pubsub서비스를 고려하여 설계되었다. TOS에서는 pubsub시의 통신 프로토콜의 용도로 WebSocket을 사용하고 있다. 그러나 힐링플랫폼의 사용자 단말인 모바일 기기의 저품질 무선 네트워크 운영 환경을 감안해볼 때, 전송 프로토콜 뿐 아니라 QoS를 지원하는 메시징 프로토콜 또한 추가될 필요가 있다. MQTT는 모바일 기기에 최적화된 경량 메시징 프로토콜로서 저속/저품질인 무선 네트워크 상황을 감안한 신뢰성 있는 메시징 QoS를 정의하고 있다. 본 논문에서는 힐링플랫폼의 사용자 단말인 모바일 기기를 고려하여 대량의 커넥션 및 펍섭시의 QoS를 지원하는 MQTT 프로토콜 기반의 메시지 브로커를 설계한다. 이를 위해, 우선 TOS와 MQTT 메시지 브로커 간의 모델을 설계하고, 제안 설계를 바탕으로 프로토타입을 구현한 후, 마지막으로 MQTT 클라이언트 툴을 사용한 load-test를 통해 기존연구와의 성능지표를 비교하도록 한다.

글로벌 전자무역의 실현을 위한 eUCP의 역할과 개정방안 (A Study on the Roles and Revision of eUCP for Global Electronic Trading)

  • 최석범;홍성규
    • 무역상무연구
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    • 제18권
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    • pp.105-134
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    • 2002
  • In the Spring of 2000, the Banking Commission of the ICC decided to appoint a working group to draft a supplement to the UCP 500 to clarify the position regarding electronic presentation under a documentary credit. Provisions was drafted to supplement its existing rules for documentary credit, that is, UCP 500. These new provisions known as Supplement to UCP 500 for Electronic Presentation was approved by the ICC Banking Commission at the beginning of November 2001 and came in force as of 1 April 2002 The eUCP covers matters such as definitions of key terms such as electronic record, electronic signature, format, paper document, received. An eUCP Credit must specify the formats in which electronic records are to be presented and if not, electronic records may be presented in any format. Electronic records may be presented separately and need not be presented at the same time. The purpose of this paper is to understand the main substance of eUCP and to facilitate the introduction of electronic letter of credit by studying the problems and revision of eUCP and new electronic UCP. The main substances of eUCP are electronic address as place for presentation of electronic records, flexibility of the formats of electronic records to be presented, endowment of the notice of completeness of presentation to the beneficiary, one electronic record satisfying one or more originals or copies of an electronic record, the electronic records to be examined including the electronic record at the hyperlink to an external system or the referenced system, no remark as to the time period for the examination of documents. The Roles of eUCP are the Promotion of the Electronic Trade, the Supply of Basis on the Uniform Rules for Electronic Letter of Credit, the introduction of Electronic Trade Model. The characteristics of eUCP are a supplement to the UCP, no address of any issues relating to the issuance or advice of Credit electronically, independence of specific technologies and developing electronic commerce system, that is, Bolero Service. The Problems of eUCP are flexibility of format of electronic record, heavy burden on the side of banks, and the problems regrading the number of presentation, the notice of completeness of presentation, no provision in regard to the time to examine the electronic records, and representation of the electronic records. In the revision of eUCP to resolve the problems, the things to be taken into consideration are as follows; the designation of the format allowing the banks to examine electronically, prohibition of the paper documents, the development of the system receiving the electronic records, the addition of the reception notice on the side of the banks, the setting of the time to examine the electronic records, the construction of the backup system or the dual processing system.

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Subjectivity of Leadership Behavior for Nurse Manager in Hospital

  • Kim, Moon-Sil;Han, Su-Jeong;Kim, Jung-A
    • 대한간호학회지
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    • 제29권5호
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    • pp.1072-1086
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    • 1999
  • This study has been attempted using the Q methodology to clarify leader type of nurse managers that head nurses and general nurses recognize, and to clarify its relative relation. Sixty-three statements were extracted through interviews with general and professional people interested in the subject of nurse leaders to extract the Q population. A total of 314 Q population was formed added with 251 questions extracted from related documents. Final 32 Q samples were selected by reorganization of 314 Q population after reexamining statements through inquiry of 1 professor of the nurse department, 2 students in course of nurse science masters degree and 2 students in course of doctoral degree. The P sample selection standard of this study were 25 nurses and 30 head nurses. Examination subjects themselves filled out 32 statements classified in a measure of 9 points from agreeable items to disagreeable items. Principal component factors were analyzed using the QUANL pc program after grading the contents of the P sample. Nurses recognizing subjective structure for leader behaviors of nurse manager were analyzed to be 3 factors: vision presentation type, self-capability consideration type, relationship consideration type, and head nurses recognizing subjective structure were analyzed to be 2 types: task pursuit leader type, and concord pursuit type. Nursing manager's leader behavior, expected by staff nurse are more complex and higher level which may combined with task pursuit leader type in concord pursuit leader of head nurse. Also according to Horsey and Blanchard theory(1977), the effectiveness of leadership becomes to be larger as the accordance rate between the behaviors of nurse leaders and followers reaction increase Two suggestions have been made based on the conclusion. 1. Studies on creating strategies in relation to development, management, selection of nurse leaders should be made based on this study. 2. There is a need for relative study of production and degree of similarity of leadership types based on this study.

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거머리 요법에 대한 연구동향 (The literature review of Leech therapy)

  • 장효길;허동석
    • 대한약침학회지
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    • 제13권1호
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    • pp.103-120
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    • 2010
  • Objective : To review the trend of the study related to Leech therapy and to establish the hereafter direction for the study on Leech therapy. Methods : I reviewed and analyzed all the theses published in Domestic and Foreign research institution from 1990 to 2009. Results : The following results were obtained in this study. 1. Analyzed number of theses published, there was no significance per year. 2. Classified by theme of journal, journals related to surgery were most(41 journals, 75.92%) among 54 kinds. 3. Classified by theses by research method and thesis types, case report accounted for nearly twothirds (52 pieces, 68.42%) of all theses and consideration of document was next(9 pieces, 11.84%). 4. With the most case of venous congestion after plastic and reconstructive surgery(33 pieces, 63.46%), leech therapy was effective on illnesses such as haematoma, macroglossia, purpura, varicous vein, avulsion injury, neurovascular compression, diabetic neuropathy, penoscrotal oedema, buerger's disease, rheumatoid arthritis. 5. Two most appeared adverse effects were anemia and infection. Immediate blood transfusion was done for recovering anemia and prophylactic 3rd generation antibiotics to infection were emphasized in more than half of case reports. 6. All of consideration of documents was retrospective study of cases related leech therapy and 3 pieces of them emphasized prophyratic antibiotic treatment for preventing infection. 7. The study of clinical trail type started first in 2002 and osteoarthritis of knee and carpometacarpal joint were main target. As see above result, Leech therapy was effective cure and could be used in disease induced by venous congestion. And I think that it is necessary to perform additional study related to solution of problems about leech therapy and protocol for using in clinical practice.

학술 활동 건전성 제고를 위한 연구업적평가 개선에 관한 연구 (A Study on Improvements of Research Performance Evaluation for Enhancing the Soundness of Academic Activities)

  • 노영희;강지혜;김용환;양정모;이종욱
    • 한국비블리아학회지
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    • 제33권4호
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    • pp.93-114
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    • 2022
  • 본 연구는 올바른 연구문화 정착지원을 위한 대학의 연구업적평가 개선방안을 도출하고자 하였다. 이를 위해 국내외 연구업적평가와 관련한 사례를 조사·분석하고, 대학 교원과 연구업적평가 관계자를 대상으로 각각 설문조사와 면담조사를 실시하였다. 이를 통해 연구업적평가 원칙 수립 방향, 연구업적물 유형의 범주화 방안, 연구업적평가 방식과 절차, 필요 서류 등을 제안하였다. 구체적으로 첫째, 정량평가의 한계점을 보완하면서 평가의 타당성과 신뢰성, 투명성을 확보하기 위해 연구업적평가 시 고려해야 하는 8가지 원칙을 제시하였다. 둘째, 연구업적물의 주요 유형을 학술논문, 저서, 학술대회 발표로 범주화하였다. 셋째, 연구업적평가 방식으로는 정량 및 정성, 복수의 계량지표를 활용하는 하이브리드 평가를 제안하였다. 넷째, 연구업적평가의 절차로 총 11단계(필수 7단계)를 제시하였다. 다섯째, 연구업적 평가를 위한 주요 서류로 출판물, 평가서, 위원장 보고서 등을 제안하였다. 본 연구에서 제시된 연구업적평가 개선방안은 학문 및 연구 분야와 대학의 특성을 고려하여 유연하게 적용되어야 할 것이다.

중국 온라인중재규칙에 관한 연구 (A Study on the Online Arbitration Rules in China)

  • 최석범
    • 한국중재학회지:중재연구
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    • 제21권2호
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    • pp.47-64
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    • 2011
  • The China International Economic and Trade Arbitration Commission(CIETAC) released online arbitration rules which apply the resolution of disputes over electronic commerce transactions, as well as other economic and trade disputes in which the parties agree to do. The evidence submitted by the parties may be electronic evidence created, sent, received or stored by electronic, optical or magnetic means. Electronic evidence with a reliable electronic signature shall carry the same effect and probative force as a document with a hand-written signature. Where a case is tried in a tribunal, the arbitration tribunal shall conduct an online trial hearing using internet video conference or other electronic or computer communication means. Unless the parties have another agreement, summary procedure shall apply to cases where the amount in dispute exceeds RMB 100,000 but no more than RMB 1 million, or where the amount in dispute exceeds RMB 1 million and a party submits a written application for summary procedure after obtaining the written consent of the other party. Unless the parties have agreed otherwise, fast-track procedure shall apply to cases where the amount in dispute does not exceed RMB 100,000 or where the amount in dispute exceeds RMB 100,000 and a party submits a written application for fast-track procedure after obtaining the written consent of the other party. Notable features of the Online Rules are as follows; first, there is not detailed consideration for online arbitration. Second, communications between the parties and the tribunal are allowed only through the Secretariat. Third, elaborate provisions regarding the electronic submission and transmission of documents is provided for. Forth, various factors must be considered by the tribunal in deciding the evidence's reliability. Fifth, reasonable endeavours is levied on CIETAC to keep data communications secure and encrypted. Sixth, the tribunal has the right to investigate and collect relevant evidence. And finally different procedures are provided for in consideration of the various types of E-commerce.

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"조선왕조실록"에 나타난 주요 외용제에 대한 고찰 (Consideration on the Paste Preparation Based on Entries from the Annals of the Chosun Dynasty)

  • 방성혜;차웅석;김남일
    • 대한한의학회지
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    • 제30권4호
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    • pp.37-46
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    • 2009
  • Objectives: The purpose of this study was to investigate the external application of paste preparation recorded in the Annals of the Chosun Dynasty (朝鮮王朝實錄) and to clarify the significance of modern use of plaster therapy. Methods: Of many paste preparations, records of All-applying ointment (萬應膏), One-great ointment (太一膏), Pain-relieving plaster (救苦膏), and Pus-promoting powder (促膿膏) were especially examined from the Annals of the Chosun Dynasty. Other medical records regarding how these preparations were passed onto later generations were also studied. Results: According to the records from the Annals of the Chosun Dynasty, paste preparations were mainly used to cure abscess and sore, partly to treat pain diseases. From other medical documents, it could be found that these preparations were continuously used in subsequent eras. Conclusions: From these records, the level and features of Chosun Dynasty medicine could be speculated. It is necessary to find and restore effective paste preparations in Traditional Korean Medicine to use for treating disease today. Therefore, records from the Annals of the Chosun Dynasty are important and meaningful materials.

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현대 복식에서의 키치 유형에 관한 연구 (A Sutudy on the Kinds of Kitsch in the Modern Fashion)

  • 추미경
    • 복식
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    • 제30권
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    • pp.139-152
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    • 1996
  • THe purpose of this study is to clarify Kitsch in the modern society and to analyze the modern fahion design adapting Kitsch's materiality. Thus this study explains the concepts and background of kitsch and examines its aes-thetic value in consideration of the relation be-tween Kitsch and plastic art. Through a theoretical examination of histori-cal documents the meaning of the Kitsch is explored from various angles. The result of this study were as follows: Kitsch began in the period of the 19th cen-tury when was society began to form and so-ciety grew to be rich. This is to say Kitsch is the result of intrusion of capitalist modernity in the domain of the aesthetic modernity The concept meant ethical something bad counterfeit and bad taste. The materialities of Kitsch are over-decor-ation unfitness the use of imitation malfunc-tion used fashion design. 1. Over-decoration is due to the material abundnce through various accessories many colors etc. 2. Unfitness is obtained by the error of ar-rangement which means the wrong cohesion of form size of material. 3. The use of imitation makes use of cheap materals such as vinyl imitation leather imi-tation fur etc. 4. Malfunction comes from losing the orig-inal function by the addition of un-neccessary functions.

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