• 제목/요약/키워드: conflict management strategy

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대구광역시에 거주하는 맞벌이부부의 일-가족조정전략이 일-가족 갈등과 일-가족 향상에 미치는 영향 (The influences of work-family conciliation strategies on work-family conflict and enrichment in dual-earner couples who live in Daegu with children)

  • 장윤옥;정서린
    • 가족자원경영과 정책
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    • 제21권2호
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    • pp.73-93
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    • 2017
  • The purpose of this study was to investigate the influences of work-family conciliation strategies on work-family conflict and enrichment in dual-earner couples who live in Daegu with children. The subjects of this study were 176 dual-earner couples, who have under 16 youngest children and work over 15 hours each week. The research tool was questionnaires. For data analysis, factor analysis, Cronbach ${\alpha}$, paired t-test and multiple regression were performed. The main results of this study were as following. First, there were significant differences in management and planning skill strategy, work-family conflict and enrichment according to gender. Second, positive attitudes strategy toward multiple responsibilities, wives use, had an influence on work${\rightarrow}$family conflict in wives. Also, partner coping, management and planning skill, and positive attitudes strategy, wives use, and management and planning skill strategy, husbands use, had an influence on family${\rightarrow}$work conflict in wives. And management and planning skill and professional adjustment strategy, husbands use, had an influence on family${\rightarrow}$work conflict in husbands. work-family conciliation strategies had no influence on work${\rightarrow}$family conflict. Third, positive attitudes strategy toward multiple responsibilities, wives use, had an influence on work${\rightarrow}$family enrichment in wives. Also, partner coping strategy, wives use, and management and planning skill strategy, husbands use, had an influence on family${\rightarrow}$work enrichment in wives. And positive attitudes strategy toward multiple responsibilities, husbands use, had an influence on work${\rightarrow}$family enrichment in husbands. Also management and planning skill strategy, wives use, and partner coping, professional adjustment and management and planning skill strategy had an influence on family${\rightarrow}$work enrichment in husbands.

보육교사들이 선택한 갈등관리전략 (Interpersonal Conflict Management Strategies Selected by Childcare Teachers)

  • 백은영;서영숙
    • 한국보육지원학회지
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    • 제8권1호
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    • pp.109-124
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    • 2012
  • 본 연구는 보육교사들이 교직원들과의 갈등상황에서 어떤 갈등관리전략을 사용하는지를 알아보기 위해 시작되었다. 이를 위해 연구자는 C직장어린이집 0세반에서 참여관찰 하여 교사들의 대화에서 드러난 갈등의 원인별로 보육교사들이 사용한 갈등관리전략을 분석하였다. 첫째, 보육교사들은 적합한 간식제공 방법을 건의했으나 조리사들이 개선해주지 않는 상황과 교사용 간식이 정당하게 제공되지 않는다고 느끼는 상황에서 지배적인 갈등관리전략을 사용하였다. 둘째, 보육교사들은 보육시간 중에 환경미화원이 도움을 요청한 상황과 주임교사에게 갑작스런 업무를 부여받을 수도 있음을 알게 된 상황에서 회피적인 갈등관리전략을 사용하였다. 셋째, 보육교사들은 대체교사를 구하지 못해 휴가를 가기 어려워진 상황에서 통합적인 갈등관리전략을 사용하였다. 넷째, 보육교사들은 휴가기간 동안 교사근무배치를 원장이 제안한 상황에서 배려적인 갈등 관리전략을 사용하였다. 다섯째, 보육교사들은 공동으로 관리하는 유희실을 특정 교사들만 청소하게 되어 불합리하다고 느끼는 상황에서 타협적인 갈등관리전략을 사용하였다.

조직간 정보시스템 통합을 위한 갈등관리모형: 은행업종의 인수.합병을 중심으로 (A Study on Conflict Management Model for IS Integration: Focusing on Banking Industry under M&A)

  • 김상훈;최점기
    • 한국IT서비스학회지
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    • 제5권1호
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    • pp.83-95
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    • 2006
  • The main objectives of this study are (1) to identify the conflict types in IS integration process with respect to M&A, (2) to propose the ways to manage the origin of conflict to be expected, and (3) to develop the conflict management model which establishes the relationship among the M&A strategy, the IS integration strategy and change management process that influence the source of conflict. In order to achieve these research objectives, this study focuses on banking industry under M&A with the viewpoint of change management instead of existing technology-oriented IS integration strategy. The findings of this study are thought not only to be useful as a practical guideline in carrying out IS integration project under M&A but also to provide significant basis for constructing the theoretical framework of effective IS integration strategy.

한·중 비즈니스 관계의 갈등과 그 해결방안에 대한 모색 (Korea-China Conflicts in Business: A Search after their Solutions)

  • 김주원;김용준
    • 무역상무연구
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    • 제66권
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    • pp.191-218
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    • 2015
  • This research is, first of all, a theoretical study concerning 'conflict.' Only then, we could obtain ways in which we manage and resolve various problems arising from conflicts in business between Korean and Chinese companies. In doing this, we also tried to grasp cultural characteristics, or factors, in Chinese ways of carrying out negotiations that lead to conflicts with us. On the basis of these preliminary considerations, we developed practical techniques of conflict management and types of negotiation strategy. We thereby could suggest broader strategic implications for better performance in international business. Concretely, this research investigates techniques of conflict management and types of negotiation strategy. For such techniques and types, we suggest, (1) Sharing technique or reconciliatory compromising negotiation and its compromise strategy, (2) collaborative technique or cooperative negotiation and its win-win strategy, (3) competitive technique or competitive negotiation and its profit-seeking attack strategy, (4) accommodative technique or receptive negotiation and its relation-maintaining yield strategy, (5) avoidant technique or evasive negotiation and its indifference-showing avoidance strategy. This research contributes to promote understanding on negotiation culture of chinese corporate. and we provide the guideline of the conflict management and the insight for the efficiency strategy of chinese business negotiation. But, empirical data and statistical examinations should be added to our present research for the future prospective ones.

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Conflict Levels in Indian IT and Manufacturing Sectors: A Comparative Study

  • Bhat, Aruna B.;Rangnekar, Santosh;Barua, Mukesh Kumar
    • Journal of Information Technology Applications and Management
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    • 제19권3호
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    • pp.1-18
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    • 2012
  • The present study highlights the conflict management levels in Indian manufacturing and Information Technology (IT) sectors. Nearly 110 samples from different organizations of manufacturing and IT have been collected using convenient sampling technique. Standardised scale on Organisational Conflict developed by Dhar U. and Dhar S. [2003] has been used which consists of twenty items on a four point scale. The study has shown that miscommunication at organizational level has been a reason for conflict in manufacturing organizations whereas intrinsic motivation at organizational as well as individual level has been found a reason for conflict in IT sector. The study bears implications for HR managers to develop policies and conflict management strategies so as to deal with the situations constructively at a particular level of conflict.

부부갈등과 결혼만족도 - 갈등대처방식의 조절효과 (Marital Conflict and Satisfaction - The Moderating Effect of Conflict-Coping Strategies)

  • 김영희;정선영
    • 가정과삶의질연구
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    • 제25권5호
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    • pp.65-82
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    • 2007
  • This study investigated the moderating effects of conflict-coping strategies between marital conflict and satisfaction according to gender and marital period. The subjects of this study were 178 couples from Cheongju who have been married less than fourteen years. For husbands and wives who have been married less than 7 years, nothing moderated the interaction between marital conflict and satisfaction. However, for husbands who have been married between 8 and 14 years, their conflict withdrawal moderated the interaction between marital conflict and satisfaction. For their wives, their conflict-expression strategy and their husbands' conflict-expression strategy moderated the interaction between marital conflict and satisfaction.

갈등관리전략과 커뮤니케이션 능력이 상호관계에 미치는 영향 (The Effects of Conflict Management Strategies and Communication Competence on Relational Outcomes)

  • 장해순
    • 한국언론정보학보
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    • 제23권
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    • pp.113-151
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    • 2003
  • 본 연구는 갈등이 커뮤니케이션을 통해 표현되고 인식되고 관리된다는 측면에서 생산적이고 긍정적인 갈등 결과를 가져오는 핵심적인 요소로 커뮤니케이션 능력을 상정하고 있다. 이러한 인식하에 본 연구는 대인적 갈등상황에서 갈등관리전략은 커뮤니케이션 능력과 어떠한 관계가 있고, 커뮤니케이션 능력은 갈등관리전략과 갈등 후의 상호관계에 어떻게 작용하는가를 밝히는데 목적을 두었다. 분석결과 첫째, 통합전략은 커뮤니케이션 능력과 정적인 상관관계를 보였고, 회피전략과 분할전략은 부적인 상관관계를 나타냈다. 이것은 통합전략을 사용한 사람들은 상대방으로부터 커뮤니케이션 능력이 있는 것으로 평가받는 반면 분할전략과 회피전략을 사용한 사람은 상대적으로 능력이 없는 것으로 지각된다는 것을 의미한다. 둘째, 커뮤니케이션 능력은 갈등 후의 상호관계, 즉 친밀감, 신뢰감, 관계만족도와 긍정적인 관계가 있는 것으로 나타났다. 이것은 상대방을 커뮤니케이션 능력이 있는 것으로 평가한 사림들은 대체로 갈등 후에 상대한 친밀감이나 신뢰감을 더 느끼게 되고 결과적으로 상호관계에도 만족한다는 것을 의미한다. 셋째, 커뮤니케이션 능력은 갈등관리전략과 갈등 후의 상호관계를 매개하는 것으로 나타났다. 이것은 갈등 후의 상호관계는 자기가 어떻게 갈등관리전략을 구사했는가라는 평가에 직접적으로 영향을 받기보다는 상대방이 자신의 커뮤니케이션 능력을 어떻게 지각했느냐에 따라 달라진다는 것을 의미한다. 결과적으로 대인적 갈등상황에서 만족스럽고 생산적인 결과를 얻기 위해서는 커뮤니케이션 능력이 무엇보다도 중요하다는 것이 이 연구를 통해 밝혀졌다.

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Cognitive Conflict and Causal Attributions to Successful Conceptual Change in Physics Learning

  • Kim, Yeoun-Soo;Kwon, Jae-Sool
    • 한국과학교육학회지
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    • 제24권4호
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    • pp.687-708
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    • 2004
  • The purpose of this study is to investigate the relationships between cognitive conflict and students' causal attributions and to find out what kinds of attributions affect successful resolution of cognitive conflict in learning physics. Twenty-nine college students who attended a base general physics course took an attribution test and a conceptual pretest related to action and reaction concept. Of these, twenty students who revealed alternative conceptions were selected. They were confronted with a discrepant demonstration and took part in the cognitive conflict level test, a posttest, and delayed posttest. Those students who experienced high levels of cognitive conflict were selected and interviewed to find out what kinds of attributions affect resolving the conflict. When confronted with the discrepant event, the students who attributed success outcomes to "effort" experienced higher levels of cognitive conflict than those to "task difficulty." However, those students who revealed high levels of cognitive conflict and attributed success outcomes to effort did not always produce conceptual change. They had different perspectives on effort and conducted different effort activities to resolve the cognitive conflict. In addition, these effort activities appeared to include their motivational beliefs, metacognitive and volitional strategies. The results of this study indicate that in order for the conflicts to lead to change, students need to have the perspective on effort implying the use of the self-regulated learning strategy and to conduct effort activities based on them. Beyond cold conceptual change, this article suggests that there is a management strategy of cognitive conflict in the classroom context.

Improving Product Quality through Conflict Management: A Study of Hong Kong ODM Suppliers

  • Lam, Ping-Kit;Chin, Kwai-Sang
    • International Journal of Quality Innovation
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    • 제5권2호
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    • pp.70-78
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    • 2004
  • Client-supplier collaboration in new product development (NPD) has been a strategy in response to fierce global competition. Traditionally, Hong Kong suppliers collaborate with worldwide clients through original equipment manufacturing (OEM) arrangement in which suppliers manufacture products according to clients' design. In recent years, a growing number of Hong Kong suppliers have transformed to original design manufacturing (ODM) in which they are assigned a design responsibility other than manufacturing products. The ODM arrangement necessitates a close interaction between clients and suppliers, which brings about intense conflict. Conflict has been recognized as an important factor affecting NPD performance including product quality. This paper studies the conflict handling practices of Hong Kong ODM suppliers based on 87 survey data. The results show that the suppliers frequently adopt effective conflict handling practices by which they can develop products of good quality through better design decisions. The results also suggest that the use of ineffective conflict handling behaviors, particularly avoiding, should be reduced for better product quality.

조직갈등 관리: 인지맵 기반 접근 (Organizational Conflict Management: Cognitive Map Approach)

  • 곽기영;김영걸
    • 경영과학
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    • 제15권2호
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    • pp.161-175
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    • 1998
  • As organizations have come to be more complex and diverse, management has come to spend an increasing proportion of its time and efforts in handling organization conflict. Moreover, organizational conflict problems are often not recognized until the balance of interests is destroyed or a radical organizational change such as BPR takes place. Once an organizational conflict arises, however, it reduces corporate synergy seriously, leading to organizational ineffectiveness. Therefore, it is important to identify the cause of organizational conflict in advance and resolve it based on the proper diagnosis as early as possible lest it should undermine the organizational effectiveness. We propose a method that facilitates diagnosing potential organizational conflict and determining appropriate strategy to the conflict, based on the analysis of cognitive maps. To support the application of the method in the real world context, a computerized tool is introduced. The working procedures of the method and the features of the tool are illustrated with their application to the real case of the cable TV home shopping company.

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