• Title/Summary/Keyword: competence

Search Result 3,775, Processing Time 0.026 seconds

A Study on the Casual Relations between Job Competence and Service Quality (공무원의 직무역량과 서비스질의 인과관계에 관한 연구)

  • Kim, Kyung-Hee
    • Journal of Industrial Convergence
    • /
    • v.15 no.1
    • /
    • pp.53-59
    • /
    • 2017
  • This study conducted a survey of 400 public officials in kyoung ki Do districts from July to September 2016, and used 390 copies for final analysis. The results of this study can be summarized as follows. First, the level of Job competence and service quality of public officias were statistically siqnificant. Second, the esults showed that both Job competence and sevice quality had a statistically significant influential relationship, so as these variables increased, the level of service quality improved. Third, the influential relationship of Job competence on the service quality of public officials was statistically significant and positive. These results provide a theoretical groung for the understanding and integrated approach to the causality of job competence and of service quality.

  • PDF

Influence of Cultural competency and Intercultural Communication on Clinical competence of Emergency Unit Nurses Caring for Foreign Patients (응급실 간호사의 문화역량과 문화간 의사소통역량이 외국인 환자 임상간호수행능력에 미치는 영향)

  • Ryu, Yoon Ji;Lee, Yun Mii
    • Journal of Korean Critical Care Nursing
    • /
    • v.14 no.1
    • /
    • pp.40-49
    • /
    • 2021
  • Purpose : This study identified the factors affecting the clinical competence of emergency unit nurses caring for foreign patients. Methods : This study utilized a descriptive correlation design. Participants were 112 emergency unit nurses working in different hospitals designated as the government's emergency medical centers and agencies in 2018. The collected data were analyzed using descriptive statistics, independent t-test, one-way ANOVA, Pearson's correlation coefficients, and multiple linear regression analysis. Results : Subjects' clinical competence showed positive relationships with cultural competency (r=.45, p<.001) and intercultural communication (r=.53, p<.001). Factors that affect the clinical competence of subjects showed intercultural communication (β=0.38, p=.001). Conclusion : It is necessary to develop programs to improve intercultural communication, factors that influence clinical competence of emergency unit nurses, and apply them to practical fields.

The Effect of Social-Emotional Competency on College Students in South Korea

  • KIM, Eun-Jung
    • Educational Technology International
    • /
    • v.22 no.1
    • /
    • pp.87-109
    • /
    • 2021
  • The purpose of this study was to understand the influence of the level of social emotional competence of college students on their achievement emotion, life satisfaction, and academic achievement. To this end, a survey was conducted with 301 college students in the Busan and Gyeongnam areas of Korea in 2019. The students were divided into high, medium, and low levels according to social emotional competence. Then, on the basis of these divisions, their achievement emotion, life satisfaction, and academic achievement were compared with oneway ANOVA. The results indicated that students with high social emotional competence had higher average scores in positive achievement emotion: enthusiasm, hope, and pride; lower average scores in negative achievement emotion: anger, anxiety, shame, frustration, and boredom; and higher average scores in life satisfaction, and academic achievement compared to the group with middle and low social emotional competence. Based on the results, this article discusses considerations and recommendations for follow-on studies. It also highlights the need for social emotional competence education in Korea against the backdrop of intense pressure on students to perform well academically and a culture where emotion is not freely expressed.

Influence of Nurses' Communication Competence on Resilience (간호사의 의사소통능력이 회복탄력성에 미치는 영향)

  • Kim, Su-Youn;Chae, Kyung-Suk
    • Journal of the Korean Society of Industry Convergence
    • /
    • v.25 no.5
    • /
    • pp.747-756
    • /
    • 2022
  • The purpose of this study was to identify the influence of hospital nurses' communication competence on resilience. Participants were 178 nurses who were from 5 general hospitals located in Seoul, Gyeonggi-do province in Korea. The data were collected from September 5 to 19, 2021 and analyzed using t-test, ANOVA, Pearson correlation coefficient and multiple regression with SPSS/WIN 22.0 program. The average score of communication competence was 3.57 and resilience was 3.43 points. The total correlations was .68 between communication competence and resilience. Communication competence explained 50% of the total variance of resilience(ρ<.001). Communicative effectiveness(β=.24, ρ<.001), immediacy(β=.19, ρ=.01), assertiveness(β=.15, ρ=.03) and social adaptability(β=.16 ρ=.02) were the significant factors influencing on resilience of hospital nurses. The findings suggest that we need to make efforts to increase the specific factors of communication competence affecting on resilience of nurses.

Factors associated with the person-centered care competence of nursing students (간호대학생의 인간중심간호 역량에 미치는 영향요인)

  • Park, Ju Young;Woo, Chung Hee
    • The Journal of Korean Academic Society of Nursing Education
    • /
    • v.28 no.1
    • /
    • pp.48-56
    • /
    • 2022
  • Purpose: The main purpose of this study was to identify factors influencing person-centered care competence in nursing students. Methods: The study was conducted in two universities located in the D and J cities of South Korea. Participants were 130 senior nursing students who had experienced clinical practice for at least 3 months. Data were collected from September 7-10, 2019, using a structured questionnaire and analyzed using a hierarchical multiple regression with SPSS/WIN 23.0. Results: The Factor influencing person-centered care competence was compassion competence (β=.49, p<.001) and the explanatory power of this variable was 30% (F=10.98, p<.001). Conclusion: According to the results of this study, nursing faculties need to develop programs and learning content to enhance learners' compassion competence for promotion of person-centered care competence.

The Effect of Coaching Leadership on Resilience, Interpersonal Competence and Job Performance (코칭리더십이 회복탄력성, 대인관계능력 및 직무성과에 미치는 영향)

  • Park, Hae-Gyeong
    • The Journal of the Korea Contents Association
    • /
    • v.18 no.10
    • /
    • pp.368-381
    • /
    • 2018
  • This study examines the effect of coaching leadership on resilience, interpersonal competence, and job performance, and identifies whether resilience and interpersonal competence mediate the relationship between coaching leadership and job performance. For this purpose, the data were collected for 240 nurses at U University Hospital in Ulsan City. SPSS 18.0 and AMOS 18.0 were used to analyze the statistical data and the validity of the this study. The results of this study showed as follows. First, coaching leadership has significantly affected resilience, interpersonal competence and job performance. Second, resilience has significantly affected interpersonal competence and job performance. Third, interpersonal competence have significantly affected job performance. Fourth, resilience and interpersonal competence had a partial mediating effect on the relationship between coaching leadership and job performance. Based on this study, we discussed the important rule of coaching leadership, resilience, interpersonal competence to improve job performance.

Interpersonal Communication Competence and Social Anxiety in Nursing Students (간호대학생의 의사소통 능력과 대인불안)

  • Hwang, Sun-Kyung;Lee, Yoon-Ji
    • The Journal of Korean Academic Society of Nursing Education
    • /
    • v.21 no.4
    • /
    • pp.518-527
    • /
    • 2015
  • Purpose: This study aimed to identify a relationship between the communication competence and social anxiety in nursing students. Methods: With a cross-sectional survey, a convenience sampling of 303 nursing students was taken from P-university in Y-city. The instrument for the study was a questionnaire that is consisted of the general characteristics, an Interaction Anxiousness Scale (IAS) and a Global Interpersonal Communication Competence Scale (GICC). Data was analyzed using descriptive statistics, t-test, one-way ANOVA, Kruskal-Wallis, Pearson's correlation coefficients and stepwise multiple regression with SPSS version 21.0. Results: The mean score of the IAS was $41.89{\pm}8.74$ and the GICC was $3.51{\pm}0.34$. Communication competence significantly differed by the satisfaction of major (F=10.86, p<.001). In addition, the satisfaction of interpersonal relationships was significantly different in both communication competence (F=17.52, p<.001) and social anxiety (F=23.85, p<.001). Social anxiety had a negative correlation with communication competence (r=-.48, p<.001). Social anxiety accounted for 55.3% of the variance -social relaxation (${\beta}$=-.62), assertiveness (${\beta}$=-.18), interaction management (${\beta}$=.14) and efficiency (${\beta}$=-.13)- of communication competence's subcategories. Conclusion: It was found that communication competence has an influence on social anxiety. Therefore, education programs are needed to promote communication competence for a decline of social anxiety in nursing students.

Analysis of Competence Factors Assessment for Specialty Contractors' Employees using IPA (IPA 기법을 활용한 전문건설업체 종사자의 직무별 역량요인 분석)

  • Hong, Sung-Ho;Jung, Dae-Woon;Oh, Chi-Don
    • Korean Journal of Construction Engineering and Management
    • /
    • v.16 no.5
    • /
    • pp.21-30
    • /
    • 2015
  • Recently, the construction policy is rapidly changing and construction project becomes larger and more complex. Specialty contractors are in charge of the actual construction work, but they are considered to have low competence level. To strengthen competence of specialty contractors' employees, above all, it is essential to evaluate and to analyze the competence factors level for specialty contractors' employees. However, there is no in-depth research on competence factors level for specialty contractors. Therefore, the purpose of this study is to analyze the competence factor in order to find the high priority factor. The result of this study can be utilized for development of effective educational program for enhance specialty contractors' competence.

Cultural Competence and Influencing Factors of Dental Hygiene Students

  • Han, Ji-Hyoung;Kim, Ki-Eun
    • Journal of dental hygiene science
    • /
    • v.17 no.3
    • /
    • pp.242-249
    • /
    • 2017
  • The purpose of this study was to investigate the level of cultural competence and its influencing factors among 530 dental hygiene students. The analysis was performed using PASW Statistics ver. 18.0, and the following conclusions were drawn. Cultural knowledge levels showed a significant difference according to general characteristics in four components of cultural competence levels. Cultural competence and its four components were higher in subjects who have a religion (p<0.05). The differences in cultural competence levels according to culture-related characteristics are as follows. In individuals with experience of taking foreign culture-related classes, intention to work overseas, or fluency in a foreign language, cultural competence levels and its four components such as cultural comfort, knowledge, awareness, and behavior intent were higher (p<0.05). Intention of overseas employment was the factor most strongly influencing the level of cultural competence of the subjects. The more intention the subjects have to work overseas, the more they have experienced foreign culture-related lessons, the more fluently they speak a foreign language, and the higher level of cultural competency they reached (p<0.05). As the research results show, it is necessary to establish a continuing plan to understand and communicate with individuals of other cultures through foreign language and foreign culture classes in schools in order to improve the level of cultural competence. This education would reduce the fear and stress that subjects might make a mistake in meeting with people from other cultures, and it could be a preparatory process to actively carry out dental hygiene practice with foreigners.

A Study on the Effects of Core Competencies of the University-Industry Cooperation on Technology Transfer & Education Performances (산학협력단 핵심역량이 기술이전과 교육성과에 미치는 영향에 관한 연구)

  • Kwon, Hyukje;Yoon, Jaehong
    • Journal of Technology Innovation
    • /
    • v.23 no.2
    • /
    • pp.55-80
    • /
    • 2015
  • This Study's topic is to study on the effects of core competencies as such as leadership, strategic competences' influence towards the university-industry cooperation on technology transfer and education performances. First, the existing studies and literatures have been reviewed. Second, the nationwide surveys were conducted. In results, the leadership competence did not have any impact on the operation performances. Strategic competence did not have any impact on the technology transfer, but it influenced the education performance. Human resource competence also did not have any influence on the managing performances, but it has been analyzed that the R&D competence had an influence over the technology transfer part of the managing performance. The University-Industry Cooperations create an opportunity and secures competencies for the enterprise, it also enhances the R&D competency of University and provides supports in nurturing the human resources. Especially, the strategic competency amongst the independent variables has influenced the education performance.