• Title/Summary/Keyword: communication intent

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Relationship among Nurses' Communication Style, Nursing Service Satisfaction, Hospital Service Satisfaction Perceived by Patients' Family and Intent to Revisit the Hospital (환자가족이 지각하는 간호사의 의사소통 스타일, 간호서비스 만족, 병원서비스 만족과 병원 재이용 의도 관계연구)

  • Seo, Hyang Lan;Eom, Hea Kyoung;Seo, Yu Kyung;Choi, Mi Jung;Im, Shin Il;Shin, Sun Mi;Lee, Mi Hee;Hwang, Seul Ah
    • Journal of Korean Clinical Nursing Research
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    • v.22 no.3
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    • pp.368-378
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    • 2016
  • Purpose: This research aimed at investigating the relationship among nurses' communication style, nursing service satisfaction, hospital service satisfaction, and intent to revisit the hospital. Methods: A correlational study was conducted including 270 family members of patients who were hospitalized in general wards in a general hospital in J city. Collected data were analyzed using SPSS 21.0 and AMOS 21.0. Results: Affective communication style demonstrated the highest correlation with intent to revisit the hospital, followed by informative communication style, and authoritative communication style. Nursing service satisfaction demonstrated indirect effect through the parameter, hospital service satisfaction to the intent to revisit the hospital. Hospital service satisfaction demonstrated direct effect influencing the intent to revisit the hospital. Conclusion: With respect to nursing service, affective communication style is important to promote intent to revisit the hospital. It is necessary to improve nursing service, since it is an important variable that can improve hospital service satisfaction and hospital revisit intent.

The Effects of Organizational Communication upon Employees' Job Satisfaction and Turnover Intent in the Deluxe Hotel (호텔 조직의 커뮤니케이션이 종사원의 만족과 이직에 미치는 영향에 관한 연구)

  • Jung, Hyo Sun;Yoon, Hyo Sil;Yoon, Hye Hyun
    • Journal of the East Asian Society of Dietary Life
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    • v.27 no.1
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    • pp.88-95
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    • 2017
  • This study investigated the effects of organizational communication upon employees' job satisfaction and turnover intent at deluxe hotels. The research model was tested with a survey administered to 310 employees, and adequate fit to the data was provided ($x^2=934.651$ (df=221), GFI=.816, NFI=.836, CFI=.869, RMSEA=.098). In the structural equation model, organizational communication (organization integration ${\beta}=.182$) showed a significant (+) influence on job satisfaction. However, personal feedback (${\beta}=-.263$), supervisory communication (${\beta}=-.260$), and organization integration (${\beta}=-.342$) had significant (-) effects on turnover intent. Employee job satisfaction (${\beta}=-.124$) had significant negative effects on employee turnover. Limitations and future research directions are also discussed.

Factors Affecting Relative Attractiveness and Adoption of Convergence Products (컨버전스제품의 상대적 매력도와 채택의 영향요인)

  • Kim, Jaejon;Park, Kyungja
    • The Journal of Information Systems
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    • v.24 no.2
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    • pp.139-162
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    • 2015
  • Purpose This study reviews technology acceptance research in the information system area and consumer behavior research in the marketing area, sets characteristics of convergence products, personality of consumers and communication channels as main concepts and demonstrates their effects on 'relative level of attraction' and 'intent to adoption. Design/methodology/approach The survey was conducted against potential consumers who have the intent to purchase electric communication media products that provides a variety of functions and service, such as a smart TV, a tablet PC and a smart watch. All items were adapted from previous literature and revised as appropriate the purpose of this study and measured on a 7-point Likert scale with answer choices ranging from "strongly disagree" (1) to (7) "strongly agree." Totally, 300 respondents participated in the survey. Out of the 276 respondents, incomplete or invalid 24 were discarded. With them, SPSS 18.0 and AMOS 20.0 for structural equation modeling were used for the analysis. Findings Main findings are as followed;- First, it is found that 'interrelationship of technology' and 'functional diversification' of convergence products has positive effects on relative level of attraction. Second, perceived behavior control has significant effects on the intent to adoption convergence products. Third, communication through mass media has positive effects on making potential consumers feel attraction about products while there is no relationship with the intent to a. On the other hands, it is demonstrated that there is no relationship influential relationship between communication through interpersonal channels and relative level of attraction while communication through interpersonal channels has significant effects on the intent to adoption.

A Practical Intent Fuzzing Tool for Robustness of Inter-Component Communication in Android Apps

  • Choi, Kwanghoon;Ko, Myungpil;Chang, Byeong-Mo
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • v.12 no.9
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    • pp.4248-4270
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    • 2018
  • This research aims at a new practical Intent fuzzing tool for detecting Intent vulnerabilities of Android apps causing the robustness problem. We proposed two new ideas. First, we designed an Intent specification language to describe the structure of Intent, which makes our Intent fuzz testing tool flexible. Second, we proposed an automatic tally method classifying unique failures. With the two ideas, we implemented an Intent fuzz testing tool called Hwacha, and evaluated it with 50 commercial Android apps. Our tool offers an arbitrary combination of automatic and manual Intent generators with executors such as ADB and JUnit due to the use of the Intent specification language. The automatic tally method excluded almost 80% of duplicate failures in our experiment, reducing efforts of testers very much in review of failures. The tool uncovered more than 400 unique failures including what is unknown so far. We also measured execution time for Intent fuzz testing, which has been rarely reported before. Our tool is practical because the whole procedure of fuzz testing is fully automatic and the tool is applicable to the large number of Android apps with no human intervention.

Study on the Relation of Real Estate Business member on Service value, Reuse intent, Word of mouth effect (부동산중개업 구성요소와 서비스 가치, 재이용의도, 구전효과와의 관계에 관한 연구)

  • Shin, Kwang-Shig
    • The Journal of the Korea institute of electronic communication sciences
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    • v.5 no.6
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    • pp.657-663
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    • 2010
  • This research extracted important factors in the real estate brokerage business and verified it's relationship between service value, reuse intent, word of mouth effect in order to analyse the elements of what the customers are looking for, and proved that brokers ability, trustworthiness and the location of the brokerage institute is an important factor. On the other hand the environment of the brokerage institute was verified to be less important. The most important factor for customer was the broker's ability, hence the countermeasures were needed.

Response Technique for the Vulnerability of Broadcast Intent Security in Android (안드로이드 브로드캐스트 인텐트의 보안 취약성 대응기법)

  • Lim, Jae-Wan;Ryu, Hwang-Bin;Yoon, Chang-Pyo
    • Convergence Security Journal
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    • v.12 no.6
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    • pp.61-67
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    • 2012
  • Accordingly the number of smart-phone-based malicious codes is also increasing and their techniques for malicio us purpose are getting more clever and evolved. Among them, the malicious codes related to Android take the major portion and it can be estimated that they are based on open source so that the access to the system is easy. Intent is a technique to support the communication between application's components by transmitting message subjects in Android. Intent provides convenience to developers, but it can be utilized as security vulnerability that allows the developer with a malicious purpose to control the system as intended. The vulnerability of intent security is that personal information can be accessed using discretionally its proper function given to application and smart phone's functions can be maliciously controlled. This paper improves with the Intent security vulnerability caused by the smart phone users' discretional use of custom kernel. Lastly, it verifies the malicious behaviors in the process of installing an application and suggests a technique to watch the Intent security vulnerability in realtime after its installation.

Factors Influencing Intent to Revisit of Health Screening Center Visitors (건강검진센터 이용자의 재이용 의도에 미치는 영향요인)

  • Bang, Eun-Pil;Kim, Jeong-Hee
    • Journal of Digital Convergence
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    • v.18 no.1
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    • pp.147-157
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    • 2020
  • The purpose of this study was to investigate the factors influencing the intent to revisit among health screening center customers. The subjects were 195 customers of a health screening center. The intent to revisit was positively correlated with customer satisfaction and word-mouth communication. Multiple regressions showed that customer satisfaction and perceived health status explained 29% of the variance of the intent to revisit. In order to increase the intent to revisit, hospital and nursing managers should strive to improve customer satisfaction. In particular, strategies to arrange explanation of the result consultations, individual health management tailored to customers' needs, and customers-relationship management for continuing relations with the customer should be needed. In addition, it will be needed to expand the roles of nurses who are working in the health screening center from simple heath check or customer reception to active health education and continuous health screening plan after initial one.

The Influence of Trans Media Experience on Brand Image, Preference and Purchase Intention (트랜스미디어 경험이 브랜드 이미지와 선호도, 구매의도에 미치는 영향 -박카스 셀프스캐너 사례를 중심으로-)

  • Kim, Shinyoup;Kwon, Seungkyung;Baek, Jihee
    • The Journal of the Korea Contents Association
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    • v.17 no.3
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    • pp.643-653
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    • 2017
  • The purpose of this study is to analyze the influence of Trans Media Brand Experience on Brand Image, Brand Preference, and Purchase Intent. Trans Media experience refers the act of enjoying contents by crossing a number of different media. With the advance of digital convergence, brand experience communication has become more diverse. This study focuses on one particular Trans Media case, Bacchus Self-Scanner by using Smart PLS to analyze 119 participants on a structural equation model. The result shows that 1) brand experience has a positive impact(+) on brand image and purchase intent, 2) brand image has a positive impact(+) on Brand Preference and Purchase Intent, and 3) Brand Preference has a positive impact(+) on Purchase Intent. As the result shows, the empirical proof that Brand Experience affects not only the indirect-effect of Brand Image and Brand Preference but also Purchase Intent as the direct-effect, and that Brand Image can affect Brand Preference and Purchase Intent, will serve as strategic implications for Brand Experience and Brand Image.

Analysis of Usage Patterns and Security Vulnerabilities in Android Permissions and Broadcast Intent Mechanism (안드로이드 권한과 브로드캐스트 인텐트 매커니즘의 사용 현황 및 보안 취약성 분석)

  • Kim, Young-Dong;Kim, Ikhwan;Kim, Taehyoun
    • Journal of the Korea Institute of Information Security & Cryptology
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    • v.22 no.5
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    • pp.1145-1157
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    • 2012
  • Google Android employs a security model based on application permissions to control accesses to system resources and components of other applications from a potentially malicious program. But, this model has security vulnerabilities due to lack of user comprehension and excessive permission requests by 3rd party applications. Broadcast intent message is widely used as a primary means of communication among internal application components. However, this mechanism has also potential security problems because it has no security policy related with it. In this paper, we first present security breach scenarios caused by inappropriate use of application permissions and broadcast intent messages. We then analyze and compare usage patterns of application permissions and broadcast intent message for popular applications on Android market and malwares, respectively. The analysis results show that there exists a characteristic set for application permissions and broadcast intent receiver that are requested by typical malwares. Based on the results, we propose a scheme to detect applications that are suspected as malicious and notify the result to users at installation time.

Acoustic and Physiologic Characteristics of Newborn Infants' Communication Intent via Crying (신생아 울음의 의사소통 의도와 관련된 음향학적 특성)

  • Jang, Hyo-Ryung;Ko, Do-Heung
    • Phonetics and Speech Sciences
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    • v.5 no.3
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    • pp.55-60
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    • 2013
  • The purpose of this study was to investigate the acoustic characteristics of crying infants according to the communication intents such as hunger and pain in terms of acoustic differences in the fundamental frequency ($F_0$), jitter, shimmer, noise-to-harmonic ratio(NHR), habitual pitch, and intensity. The subjects were 20 healthy, normal infants, less than seven days old, from the city of Seoul and were born after 38 to 42 weeks(full term) of pregnancy. The sound of crying was recorded for three minutes. The crying due to pain was induced by means of the inborn metabolism error test, whereas the crying due to hunger was verified by means of the rooting reflex by waiting for the designated eating time. The results were as follows: (1) the fundamental frequency, noise-to-harmonic ratio(NHR), and intensity of the infants' crying due to pain was higher than that by hunger, showing a significant difference between the mean values. (2) the infants' crying due to hunger and that by pain did not have a significant difference in the mean jitter and shimmer values but both of them were largely outside of the normal threshold values(jitter by 1.04% and shimmer by 3.81%). This study was significant in the sense that it showed the acoustic characteristics of infants' crying from hunger and pain were very different from each other according to the communication intents in terms of the six acoustic parameters.