• 제목/요약/키워드: characteristic factors

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인터넷쇼핑몰의 특성이 고객충성도에 미치는 영향에 관한 연구 (A Study on Effects of Characteristics of Internet Shopping Mall on Customer Loyalty)

  • 최승일
    • 한국콘텐츠학회:학술대회논문집
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    • 한국콘텐츠학회 2005년도 춘계 종합학술대회 논문집
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    • pp.295-299
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    • 2005
  • 본 연구에서는 최근 급격한 성장을 보이고 있는 기업과 소비자간의 거래 형태를 연구 대상으로 하고 있으며, 기업들의 인터넷 쇼핑몰에서의 특성요인을 제품의 특성요인, 시스템 특성요인, 고객과 쇼핑몰의 상호작용 특성요인으로 각각 구분하여 구분된 특성요인들이 고객 충성도에 어떠한 영향을 미치는 지를 살펴보고자 한다.

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인터넷쇼핑몰의 특성이 고객충성도에 미치는 영향에 관한 연구 (A Study on Effects of Characteristics of Internet Shopping Mall on Customer Loyalty)

  • 최승일
    • 한국콘텐츠학회논문지
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    • 제5권4호
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    • pp.45-53
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    • 2005
  • 인터넷의 급속한 이용확산과 기술발전은 인터넷을 기반구조로 하는 산업을 생성, 발전시키는 원동력이 되고 있으며, 기존 기업의 사업 전개방식에서 시장의 세계화, 정보기술과 네트워크의 확산, 계층의 붕괴, 정보화 시대 경제라는 새로운 환경을 제시하고 있다. 이런 새로운 환경이 시간과 공간적 제약을 받지 않는 새로운 형태의 거래시장인 전자상거래 환경인 것이다. 본 연구에서는 최근 급격한 성장을 보이고 있는 기업과 소비자 간의 거래 형태를 연구 대상으로 하고 있으며, 기업들의 인터넷 쇼핑몰에서의 특성요인을 제품의 특성요인, 시스템 특성요인, 고객과 쇼핑몰의 상호작용 특성요인으로 각각 구분하여 구분된 특성요인들이 고객 충성도에 어떠한 영향을 미치는 지를 살펴보고자 한다.

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보행환경요인이 보행안전에 미치는 영향분석 (Effect of Walking-Environment Factor on Pedestrian Safety)

  • 이수민;황기연
    • 대한교통학회지
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    • 제27권1호
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    • pp.107-114
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    • 2009
  • 보행은 인간의 기본적이면서 중요한 교통수단이다. 최근 들어 보행자 사고와 관련하여 보행안전이 중요시되고 있다. 이에 본 연구에서는 보행환경요소가 보행안전에 영향을 미치는지 살펴보았다. 선행연구에서 15개의 보행환경요소를 추출하여 설문조사를 실시하였고, 요인분석을 통해 4개의 요인을 추출하였다. 다중회귀분석 결과 F-value는 9.211, P-value는 0.000으로 귀무가설이 기각되어 보행환경요인은 보행안전에 영향력을 미치는 것으로 나타났다. 영향력은 보도특성, 경관성, 상업성, 보행특성의 순으로, 특히 경관성과 보도특성은 유의미한 것으로 분석되었다.

보험상품의 특성이 고객만족에 미치는 영향에 관한 연구 (A Study on Effects of Characteristics of Insurance's Service on Customer Satisfaction, Customer Commitment)

  • 최승일
    • 한국콘텐츠학회:학술대회논문집
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    • 한국콘텐츠학회 2006년도 춘계 종합학술대회 논문집
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    • pp.118-121
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    • 2006
  • 보험상품 서비스의 중요성은 더욱 가중되고 있으며 보험 서비스에 대한 기존의 연구들은 구매행동, 라이프스타일에 대한 연구를 중심으로 이루어져 오고 있으며 최근에는 보험상품 서비스에 대한 연구의 지속적인 필요성이 대두된다. 따라서 본 연구에서는 기존의 연구들을 토대로 하여 보험상품 서비스의 특성으로서 보험사의 특성(보험사의 이미지, 정보제공, 보장성), 보험설계사의 특성(전문적 지식, 고객배려), 보험상품의 특성(상품의 다양성, 맞춤상품)이 고객만족에 어떠한 영향을 미치는 가에 대하여 살펴보고자 한다.

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산업재 시장에서 구매자와 공곱자간 관계형성 요인에 관한 연구 (A Study on the Relationship Factors Between Buyer and Seller in Industrial Market)

  • 이승희;김혜경
    • 한국디지털정책학회:학술대회논문집
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    • 한국디지털정책학회 2005년도 추계학술대회
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    • pp.255-271
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    • 2005
  • This paper aimed to exam core factors of the relationship factors and analyze their effects on structural bonds and social bonds. And this paper analysis structural bonds and social bonds effects on relationship commitment. To accomplish this purpose, this study examined previous studies and summarized core factors of the relationship making. The result of this study are as follow: First, we examined that 6 factors-tech-shared, product characteristic, transaction specific asset, reputation, trust, communication-were relationship factors of buyer-seller industrial market. Second, it is shown that tech-shared, product characteristic, transaction specific asset factors have a positi-ve influence on the structural bonding. Third, it is shown that reputation, trust, communication factors have a positive influence on the social bonding. Fourth, it is shown that structural bonding, social bonding have a positive influence on the relationship commitment.

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빔과 스프링 요소를 이용한 승용차의 차체 프레임 설계 (A Design on the chassis frame of passenger car using beam and spring Elements)

  • 이동찬;이상호;한창수
    • 한국자동차공학회논문집
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    • 제7권9호
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    • pp.89-96
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    • 1999
  • This paper presents the optimization design technique on the joint stiffness and section characteristic factors of chassis frame, by using beam and spring elements in a given design package. Two correction methods are used for the optimization design of chassis frame. First is the equivalent inertia of moment method in relation to the section characteristic factors of joint zones, which are thickness , width and height of frame channel section. Second is the rotational spring element with joint stiffness of joint zones. The CAE example shows that the relationship of section characteristic factors and joint stiffness can effectively be used in designing chassis frame. In this point, if static and dynamic targets are given, the joint-zone and section characteristic factors of chassis frame intended may be designed and defined by using beam and rotational spring elements.

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가족지지가 뇌졸중 환자의 희망에 미치는 영향 (The Influence of Family Support on Hope of the Patients with Stroke)

  • 김미희
    • 한국간호교육학회지
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    • 제5권2호
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    • pp.191-205
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    • 1999
  • The purpose of this study is to identify the influence of family support on hope of the patients with stroke. Subjects were 53 in-patients with stroke in two general hospitals and one oriental medicine hospital located in Seoul and Kwang-Ju. The instruments used for this study : The family support scale developed by Kang Hyun Suk(1985). The hope scale developed by Nowotny(1989). The Data were analyzed with descriptive statistics, t-test, ANOVA. Pearson's correlation and simple regression. Data had been collected from December 24, 1998 to January 31, 1999. The results of this study were as follows The mean score of family support was 43.94 and the mean score of the hope was 80.89. The relationship between family support and the hope of the patients with stroke revealed a significant correlation (r= .560, p= .0001). The variables influencing family support and the hope of the patients with stroke were as follows : There was significant difference between family support and general characteristic factor, which was family chief caregiver (p= .002). There was no significant difference between hope and general characteristic factors. but There were significant differences between one of the subscales of hope, 'confidence in the outcome' and general characteristic factors, which were age(p= .021), perceived disability effect(p= .027). There were significant differences between one of the subscales of hope 'possibility of future', and general characteristic factors, which were age(p= .016), education(p= .018). There was significant difference between one of the subscales of hope. 'spiritual belief', and general characteristic factors, which was religion(p= .002). There was significant difference between one of the subscales of hope, 'active involvement', and general characteristic factors, which was family chief caregiver (p= .012). It was found that the higher the degree of perceived family support, the higher the degree of hope. Clearly, the perceived family support can contribute significantly and positively to hope of the patients with stroke. Therefore, nurses should plan interventions to inspire hope level of patients with stroke by family support. The above results may be used as the basic data to seek more efficient way of elevating nursing practice and qualify for the patients with stroke.

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사용자 특성과 광고정보의 특성이 Internet광고태도에 미치는 실증적 연구 (Effect of user and information characteristics on internet advertisement attitudes : Theoretical framework and empirical validation)

  • 허경도;김정욱
    • 품질경영학회지
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    • 제30권3호
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    • pp.94-110
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    • 2002
  • This research focuses on internet advertisement success factors derived from the relevant researches and clarified the concept of user and information characteristics. The corresponding determinants are suggested such as organizational characteristics, user characteristics, and information characteristics. Success factor of internet advertisement is used by user attitude. We then examine the impact of corresponding determinants on the success factors. Hypotheses on their characteristics were tested for 174 persons. The results indicated that organizational characteristic, user characteristic and information characteristic was partly found as a positive impact on the internet advertisement success while quality of innovation and purchase promotion traits were not significant.

다중반응표면분석방법을 이용한 다꾸찌 다특성 실험에 대한 분석 방법 (Multi-response Optimization by a Response Surface Approach for a Taguchi-Type Multi-characteristic Experiments)

  • 이우선
    • 한국신뢰성학회지:신뢰성응용연구
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    • 제4권1호
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    • pp.39-64
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    • 2004
  • Taguchi's multi-characteristic experiments seek proper choice of levels of contollable factors which satisfy that all reponses of characteristics in a desirable range simultaneously. This aim can be achieved by response surface techniques that allow more flexible in modeling than traditional Taguchi's parameter design. In this article, a multi-response surface modeling and analysis techniques is proposed to deal with the multi-characteristic optimization problem in experimentation with Taguchi's controllable and noise factors.

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연관 규칙 탐색 기법을 이용한 건설공사 비사망 재해의 특성 요인 분석 (Analysis of Characteristic Factors for Non-fatal Accidents in Construction Projects using Association Rule Mining)

  • 이가연;신성우
    • 한국안전학회지
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    • 제37권6호
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    • pp.40-49
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    • 2022
  • Simple statistical frequency based analysis, such as Pareto analysis, are widely used in conventional accident analysis. However, due to the dynamic and complex nature of construction works, many factors can simultaneously affect or involve the occurrence of accidents in construction projects. Therefore, the identification of the complex relationship between such factors is important to establish relevant and effective safety management policies and/or programs. In this study, characteristic factors and their relationships' contribution to non-fatal accidents in construction projects are analyzed using the association rule mining (ARM) technique. To this end, a total of 59,202 construction accident data are collected from 2015 to 2019 and the ARM is performed to retrieve specific relationships -named as association rules-among classified factors in the data. Characteristics of the retrieved relationships are analyzed and compared with the results of conventional Pareto analysis. Based on the results, it is found that both fall and trip are notable accident forms having characteristic relations with other factors for non-fatal accidents in construction projects. It is also found that small-scale construction, age of 50s, less than 1 month of working period, and architectural construction are important factors for non-fatal accidents in construction projects.