• Journal of Service Research and Studies
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• v.2 no.1
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• pp.1-11
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• 2012

Until Now, Many IT Service companies in Korea have grown up by giving the useful service of Information Technology System to customer in the domestic market. But nowadays, When Information Technology becomes a Smart Technology that give convergence between some industries, Intelligence, Mobility by combining so many industry technologies, business opportunities with smart technology increase bigger than ever. In accordance with the above directions, this study introduces the result of case study in the LG CNS Companies. This case involves a story that innovate a service model by smart technology, and create educational programs to change the way of employee working by Human Performance Tehnology.

• Journal of Korea Technology Innovation Society
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• v.1 no.2
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• pp.220-230
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• 1998

Recent concerns over national and corporate competitiveness have stimulated a renewed interest in organization's performance. The organization's performance primarily depends on resources including human resources, budget, physical based resources, and so on. Especially because the relationship between organization's performance ;md individual capabilities is more evident in R & D organizations where the knowledge base is embodied in people, there has taken an increasing interest in the methodologies for measuring the capabilities of R & D personnel. This paper presents new methodological approach to measure the capabilities of R & D personnel. And the model is empirically applied to ETRI, a public R & D organization in Korea. On the basis of the results, the implications for R & D management are discussed, with regard to R & D business and human resources management.

• Journal of Korea Society of Industrial Information Systems
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• v.7 no.1
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• pp.1-9
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• 2002

Though Quality Management(QM) is key determinant for corporate success as shown in Jappanese cases, however, its performance wasn't translated into the context of profitability, which is a good managerial means. Meanwhile the quality cost theory is a different attempt to measure the quality management performance with a financial scale, which doesnot have a reasonable measure. This study suggests a new approach to measure the performance of quality management using ABC(Activity-based Costing), and explains its usefulness with a case study.

• Journal of Korean Institute of Industrial Engineers
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• v.24 no.4
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• pp.529-537
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• 1998

Appropriate performance evaluation is a key successful factor for continuous improvement and systematic management support in the implementation of quality management. This research deals with the development of a computer support system for performance evaluation of quality management and its application to a real world problem. It, first, investigates existing performance evaluation methods and classifies them into three styles. A number of key factors for designing computer support systems are then elicited by analyzing the characteristics of the existing methods in terms of the requirements needed for a successful evaluation tool. The computer support system is designed by incorporating the key factors in the system design process and it is implemented as a network version. Finally, a case study is performed in order to verify the proposed support system. The pros and cons of the system are also discussed.

• Journal of Technology Innovation
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• v.12 no.2
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• pp.21-46
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• 2004

Focusing on a product, this paper reconstructs the concept of technological systems first introduced by Carlsson and Stankiewicz (1991). Based on the model and our earlier works, we compare the salient features of technological systems for computer numerically controlled (CNC) machine tools in Korea, Sweden, and the United States.. We also try to measure the performance of the systems in an international comparison. Major findings are as follows: (1) The length of 'learning period' for local (national) technological system is substantial, even though it is a catching-up case. (2) The key success factor of the technological system appears to be the connectivity among various actors or infrastructures, rather than just the existence or formation of those. (3) In three countries' experience, the government played an important role in the formation of each own technological system. (4) The performance of Korea's technological system for CNC machine tools during the past two decades(1981-97) seems to be better than that of Sweden and the U.S. Lastly, many policy implication are presented.

• Proceedings of the KAIS Fall Conference
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• 2003.11a
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• pp.178-184
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• 2003

Case-based reasoning (CBR) often shows significant promise for improving effectiveness of complex and unstructured decision making. Consequently, it has been applied to various problem-solving areas including manufacturing, finance and marketing. However, the design of appropriate case indexing and retrieval mechanisms to improve the performance of CBR is still challenging issue. Most of previous studies to improve the effectiveness for CBR have focused on the similarity function or optimization of case features and their weights. However, according to some of prior researches, finding the optimal k parameter for k-nearest neighbor (k-NN) is also crucial to improve the performance of CBR system. Nonetheless, there have been few attempts which have tried to optimize the number of neighbors, especially using artificial intelligence (AI) techniques. In this study, we introduce a genetic algorithm (GA) to optimize the number of neighbors to combine. This study applies the new model to the real-world case provided by an online shopping mall in Korea. Experimental results show that a GA-optimized k-NN approach outperforms other AI techniques for purchasing behavior forecasting.

• Journal of the Korean Operations Research and Management Science Society
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• v.19 no.3
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• pp.151-167
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• 1994

Initial screening is one of the most important and difficult processes in new product development. Many new product screening models have been developed in management and marketing. However practical applications of these models have been limited in part due to their complexity and inflexibility, and in part due to their excessive data requirements. Thus simple judgment models have been popular in practice. However, these models suffer from inaccuracy and inconsistency originating form human cognitive limitations. In light of the problem swith traditional screening methods, we propose a new approach for screening based on managers' past experience and intuitive judgments-screening by analogy, and develop a computerized case-based system for screening new financial service concepts. Using the system, managers can predict the potential performance of a new product concept based on the performance of past products that are similar to it in terms of product characteristics, firm's resources, and market conditions. Based on this prediction, managers make a screening decision.

• Journal of the Korean Operations Research and Management Science Society
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• v.24 no.4
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• pp.81-94
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• 1999

Organization change projects such as Business Process Redesign(BPR) have been implemented by many firms for enhancing their organizational performance. However, management is reluctant to initiate these projects due to enterprise-wide impact and steeper project cost than the traditional system development projects. Thus, there emerges a need to accurately assess the value of the redesigned organizational process for the successful implementation of BPR projects. The purpose of this study is to assess the value of process redesign in the point of resource utilization and allocation, and cycle time and cost reduction. The candidate process and the design alternatives are identified from organizational requirements analysis. The variables and their relations are defined to perform task activity analysis, bottleneck analysis, cycle cost analysis, and resource utilization analysis. A Case study of a manufacturing company indicates that the assessments method proposed in this study is a promising approach to identify the business alternative process that lead to the highest organizational performance.

• International conference on construction engineering and project management
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• 2009.05a
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• pp.1479-1484
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• 2009

It is commonly recognized to need performance management for successful construction project. PPC measurement of Last Planner System is one of construction project measurement method. PPC measurement is quantitatively assessment to go through construction, and that is not completely to be trusted when compare a project with another or an individual case work with another in same project. According to, purpose of this study is comparison indicator establishment that compare project with another or an individual case work with another it is not use PPC measurement for quantitatively assessment to go through construction. The procedure of this study is derive of the point at issue of existing PPC measurement for a aim PPC measurement in this study expenditure and select weight about that and it is applied to actually construction.

• Journal of the Korea Convergence Society
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• v.8 no.2
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• pp.183-196
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• 2017

The purpose of this study is to investigate the effectiveness of case management in child welfare facilities to determine what the inhibiting factors as well as complementary factors are. For this purpose, data from 181 workers in community children's centers and 96 workers in child protection agencies and foster care centers were analyzed, the analyzed by using SPSS 21.0 program. In the case of community children's center interpersonal skills, case management guidelines, super vision, and network utilization were the influential factors while in other child welfare facilities, personal inhibitory factors, social welfare work experience, case management experience, and network utilization were the affecting factors. The implications reveal that social welfare practice should enhance the interpersonal skills of the workers, strengthen the supervision system, and provide a clear case management guideline. It is also important to set up a network of all local child welfare facilities and strengthen cooperation and mutual support among the institutions within the network.