• Title/Summary/Keyword: business scale

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Developing the Service Quality Scale of Business Center: A New B2B Service Retailing Format (신 서비스유통포맷으로서의 비즈니스센터의 서비스품질 평가척도 개발)

  • Kim, Seung-Sub;Yoo, Dong-Keun;Lee, Phil-Soo
    • Journal of Distribution Science
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    • v.12 no.11
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    • pp.101-111
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    • 2014
  • Purpose - This study aims to verify the construct of the service quality suitable to the characteristics of the business center, to develop the scale that can measure the service quality objectively, compare the diverse business centers in Korea, and present desirable methods of business center management and operation. Research design, data, and methodology - In the first stage, literature research and focus group interviews with current users and actual business experts of business centers were conducted. In addition, 69 early stage scale items were derived. In the second stage, a Delphi survey was conducted on the experts of business and academic circles. The measurement items in the early stage were supplemented and revised. The content validity rate (CVR) of 69 measures was computed and then the experts' opinions were used. As a result, the business center service quality scale, made up of 9 organizing factors and 36 measurement items, was constructed. In the third stage, a survey was conducted on the occupants who were currently using the business center. It was to confirm if the developed business center service quality scale could be actually utilized. The data of 435 samples collected were used. To refine the scale items, the exploratory factor analysis (EFA) was conducted repeatedly. Results - The business center service quality scale, made up of 8 factors and 33 items, was developed again. The 8 factors are reliability, speed, kindness, specialty, responsibility, appearance, convenience, and public interest. The reliability coefficient (Cronbach's Alpha) of each factor is greater than .7. Thus, it was confirmed that there was reliability in the measurement items. Further, the model suitability was verified using the confirmatory factor analysis (CFA), and the convergent validity and the discriminant validity were verified. This proved the construct validity. Through this process, the Korea Business Center Service Quality Scale was developed. Based on factor analysis, the developed business center service quality (BCSQ) scale consists of 4 aspects, 8 factors, and 33 items, comprising the "process quality" aspect: reliability (3 items), speediness (4 items), kindness (3 items) factors, the outcome quality aspect: expertise (3 items), responsibility (5 items) factors, the environment quality aspect: appearance (5 items), convenience (3 items) factors, and the public interest aspect: public interest (7 items) factor. However, according to CFA, the BCSQ scale consists of a total of 4 aspects, 8 factors, and 33 items, comprising the "process quality" aspect: reliability (3 items), speediness (3 items), kindness (3 items) factors, the outcome quality aspect: expertise (2 items), responsibility (4 items) factors, the environment quality aspect: appearance (3 items), convenience (2 items) factors, and the public interest aspect: public interest (3 items) factor. Conclusions - The BCSQ scale could serve as a diagnostic tool that will allow business center managers to determine service areas that are weak and in need of attention, and to improve the service quality of the business center.

A Study on Development Process of Enterprise-type Business in Fish Aquaculture - Case by yellowtail aquaculture in Japan - (해상 어류양식업에 있어서 기업적 경영의 전개과정에 관한 연구 : 일본의 방어류 양식업을 사례로)

  • Song Jung-Hun
    • The Journal of Fisheries Business Administration
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    • v.36 no.1 s.67
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    • pp.139-153
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    • 2005
  • Marine fish aquaculture has been introduced on the East sea since 1964. The production volume of the marine aquaculture has been increasing drastically since 1990 with the technological improvements and the introduction of new species. However, the increasing costs of feed, seedlings and medical supplies and the decreasing prices due to the increase in the imports and domestic production have decreased the profits in the aquaculture business. Futhermore, the damage from the natural disasters such as red tides and typhoons has accelerated the exit from the business. Even though managing abilities to overcome the business crisis caused by the above factors are required, business managers based on the small scale family businesses do not have enough managing abilities to deal with the difficulties in the business. On the other hand, advanced countries in the marine aquaculture such as Norway have reached the stage where the managing abilities of marine aquaculture are similar to those in the manufacturing industry. And the number of large scale aquaculture farms with developed technologies and advanced marketing strategies in those countries is increasing. Considering that the marine aquaculture in Japan under the similar fishery systems of Korea has developed the state-of-the-art management skills or lead to large scale management, it is difficult to expect the decrease in the production costs under the small scale family business in Korea and this will lead to the decreasing competitive advantage over the imported seafood. Therefore marine aquaculture in Korea needs to increase the economy of scale to acquire the competitive advantage. This study addresses the possibility of introducing the large scale aquaculture system in Korea by analysing the factors and process of leading to large scale businesses in the aquaculture in Japan.

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A m-Business Application Case for Small Scale Company

  • Shi, Lin
    • Proceedings of the Korea Society for Industrial Systems Conference
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    • 2007.02a
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    • pp.209-212
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    • 2007
  • A very detail instruction of a m-Business application case for small scale company is given. Two results are proved. The one is that m-business application can reduce system building and maintaining fee. The other is that m-business application should running on the mobile machine with caching some application data on it.

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A Study on the Effect and Business Demand of the Orchard Scale-Up Project (과원규모화사업 효과 및 사업수요에 대한 연구)

  • Lim, Cheong-Ryong;Park, Young-Jun
    • Journal of Korean Society of Rural Planning
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    • v.29 no.1
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    • pp.11-17
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    • 2023
  • In this study, the effect of orchard expansion, structural improvement, and potential demand of the orchard scale-up project implemented since 2004 to strengthen the competitiveness of orchard farmers was examined. The results of the analysis are summarized as follows. First, looking at the effect of scale-up by checking the standard income data of the Rural Development Administration, it was possible to confirm the effect of scale-up in that the income per unit area increases as the scale increases. Second, through the scale-up project, the effect of structural improvement in transferring the orchards of the aged farm households to the younger farm households was confirmed to be 13 years old on average in the case of a sale business and 16 years old in the case of a lease business. Third, it was found that income increased at a statistically significant level after participating in the orchard scale-up project for major fruit crops such as apples, pears, and peaches. Fourth, it was found that age and cultivated area had a statistical effect on the probability of participating in the orchard scale-up project for farmers who did not participate in the project. The potential business demand using the estimated results was found to be between 25,203 and 37,089.

A Study on the Early-Stage Financing Scale for Building Small & Medium Business (창업 중소.벤처기업의 초기자금 규모 설정에 관한 연구)

  • Hwangbo, Yun
    • 한국벤처창업학회:학술대회논문집
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    • 2006.11a
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    • pp.275-299
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    • 2006
  • This study aims at examining the early-stage financing scale for entrepreneur to build small & medium business. The data was collected from the DART (Data Analysis, Retrieval and Transfer System) of Korean Financial Supervisory Service(FSS) in the main. The results of this study show that small & medium business needs equipment & operation financing for about 37 months extent to reach Break-Even Point. The limitations of this study are data collections from registered firms on Korean FSS primarily and no showing about the early stage financing scale for building small & Medium Business concretely. Small & Medium business entrepreneur have to make a early stage finance plan according to a necessary equipment and operating cost in their business field for 37 months extent.

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The Impact of The Sales Scale to Fisheries Products Processing Business on Primary Fisheries Cooperatives in Korea (수협 회원조합의 매출액 규모가 수산물 가공사업에 미치는 영향)

  • Park, Joon-Mo
    • The Journal of Fisheries Business Administration
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    • v.46 no.3
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    • pp.1-14
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    • 2015
  • This study aims to examine factors affecting the seafood processing business of primary cooperatives. For this purpose, I divided primary cooperatives that participate to seafood processing business into three group by sales scale. And then analyzed survey results for the four items that might be affecting the seafood processing business, type of seafood processing methods, HACCP certification status, distribution channels, processing difficulties during project implementation, etc. The result offers four implications. First, It is desirable to reduce the burden of the initial investment by leveraging the consignment process at the initial entry to seafood processing business. Second, HACCP certification is essential factor in order to promote seafood processing business as a long-term economic business. Third, To the steady growth of the seafood processing business, it is important to secure fixed large customers, as well as a individual customer. Fourth, For the continued growth of the seafood processing business it should be approached differently by way of sales, when the National Federation of Fisheries Cooperatives support to primary cooperatives.

A Comparative Study of the Success Factors of Quality on Business Performance : Focused on Business Scale (품질성공요소가 경영성과에 미치는 영향에 관한 비교연구 : 기업규모를 중심으로)

  • Ko, Young-Hak;Chung, Young-Bae
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.35 no.3
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    • pp.225-233
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    • 2012
  • The purpose of this study is to observe effect on a result of a business performance depending on the business scale and the success factors of quality. Verified hypothesis of the quality of success factors and business performance are conducted in order to conduct this research. The results of hypothesis testing can be summarized as follows : First, depending on the size of the company, quality of corporate success factors in the management and significant positive was verified to be in effect. Second, depending on the size of the small business companies' human resource management, product/process is significantly positive in effect and medium companies' quality information, quality of suppliers in the commercialization of technology is significantly positive in effect. Third, depending on the size of the small business companies' human resource management, product/process financial performance is significantly positive in effect and mid-sized companies, suppliers in the quality significantly positive show the influence of financial performance. The results of measurement through the size of the enterprise and the successful factors of quality impacts on business performance directly.

A Study on the Minimum Scale of Business for Transportation Enterprises (화물자동차운송업의 최저경영규모산정에 관한 연구)

  • Lee, Sam-Jae;Kang, Kyung-Sik
    • Journal of the Korea Safety Management & Science
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    • v.9 no.5
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    • pp.111-116
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    • 2007
  • The objective of this paper is to calculate the minimum scale of management for transportation business in order to achieve a form of enterprise. In this study the tracking minimum scale of business is the minimum number of operating trucks. Transportation companies should ensure the number of trucks for a type of business model rather than a means of livelihood model. The method to calculate the minimum number of trucks for the transportation business model can use an approach of either the qualitative and the quantitative technique. This study chooses the quantitative technique to calculate the minimum number of trucks through the analysis of break-even point.

Decreasing Return to Scale in Cottage Industries: Empirical Evidence from the Coconut Sugar Industry in Banyumas, Indonesia

  • BADRIAH, Lilis Siti;ARINTOKO, Arintoko;RAHAJUNI, Dijan
    • The Journal of Asian Finance, Economics and Business
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    • v.9 no.7
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    • pp.219-229
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    • 2022
  • This study aims to analyze the economies of scale of the cottage industry for coconut sugar production in Banyumas, Indonesia. This study applies a survey method to coconut sugar craftsmen. Data analysis was performed by regression analysis based on the Cobb-Douglas production function approach. The findings indicated that decreasing returns to scale was a problem for the domestic production of coconut sugar. These findings show that the production of coconut sugar is not very productive. Labor and financial capital inputs have a significant positive share but the resulting increase in output is less proportional than the increase in the two inputs. Social capital, experience, and education do not affect industrial performance. To increase input productivity and production efficiency, it is necessary to apply more effective production techniques and technologies to produce quality products so that the selling price can be higher. Additionally, it is required to enhance the sap's quality through its extraction methods and the regrowth of high-yielding coconut tree varieties. From the institutional aspect, the development of this industry requires stronger partnerships with related parties such as local governments, exporting companies, cooperatives, and universities through research and development.

A Study on Developing and Validating of a Scale for Business Effectiveness of Microcredit (마이크로크레딧 사업 운영의 효과성 측정을 위한 척도개발 및 타당화 연구)

  • Yim, Eun-Eui;Kim, Haklyoung
    • Journal of Digital Convergence
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    • v.16 no.6
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    • pp.27-35
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    • 2018
  • This study aims to develop the scale for business effectiveness targeting microcredit users. For this, based on domestic preceding researchers empirically handling the microcredit and also focus group interviews with users and specialists, total 30 preliminary questions were composed. After that, conducting the exploratory factor analysis targeting 127 finally collected surveys, in the results of analysis, the scale validity of three factors and 24 questions was verified. Also, considering the goodness-of-fit of model through the confirmatory factor analysis, the effectiveness scale of microcredit business was determined. The concrete factors included 5 questions of the store operation, 3 questions of business start-up satisfaction, and 16 questions of management competency. Lastly, based on the effectiveness scale of business developed by this study, the research direction and the practical development direction of microcredit was suggested.