• Title/Summary/Keyword: business consulting

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Development of Performance Model for EA Service and AHP Analysis of Quality Items (EA 서비스 성과모형 개발 및 품질항목별 AHP 분석)

  • Shin, Daul;Park, Il-Kyu
    • Journal of Information Technology and Architecture
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    • v.10 no.4
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    • pp.467-478
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    • 2013
  • The necessity of research for EA service and performance is surfacing while nation-level and individual agency level performances utilizing Government-wide EA information. In this study, performance model for EA service has been developed categorizing characteristic elements of EA as service. And weight differences between quality items that constitute performance model have been calculated using AHP analysis method. To achieve the stated, SERVQUAL applied performance model for EA service has been developed working through logical reasoning and a broad range of theoretical studies concerning EA service. Moreover, relative weight differences between quality items that constitute the model have been calculated. The results of weight analysis find that importance differences between quality items in order of significance are as follows: EA administrator > EA information > EA education > EA policy > EA operating system. This study, as the nation's first research to graft the public-sector EA service onto SERVQUAL Model that is capturing remarkable attention, has considerable practical and theoretical implications.

The Impacts of CEOs' Entrepreneurial Orientation and Network Capability on Firm Performance (최고경영자의 기업가적 지향성과 네트워크 역량이 조직성과에 미치는 영향)

  • Woo, Hyung-Rok
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.16 no.9
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    • pp.5998-6008
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    • 2015
  • The value of social network and entrepreneurial orientation has widely been acknowledged as a critical resource of business success. However, the previous studies did not specify each role and conceptually have examined them as separate antecedents of firm performance. This study develops propositions concerning network capabilities and investigates the moderating effects of network structures (degree centrality, closeness centrality, and betweenness centrality) on the relationship between entrepreneurial orientation and firm performance. This research conducted with a sample of 115 small consulting companies in Korea. The findings indicate that closeness centrality moderates the relationship between proactiveness and performance. Also, the combination of betweenness centrality and proactiveness exerts a positive impact on performance. Accordingly, degree centrality enhances the influence of innovativeness on performance. In particular, betweenness centrality exacerbates the influence of risk-taking on performance against our expectation. Overall, these findings conclude the synergistic effects of network capability and entrepreneurial orientation on firm performance. Finally, practical implications and academic propositions are presented regarding the way firms could most effectively utilize entrepreneurial orientation and network capability to maximize firm performance.

Analysis of Local Community Spaces Bringing Empty Homes back into Use - Focused on Empty Home Utilization Project of Nam-Gu, Incheon (빈집을 활용한 지역사회 거점공간 분석 - 인천시 남구 공가활용사업을 중심으로)

  • Park, Hae-sun;Eun, Nan-Soon
    • Journal of The Korea Institute of Healthcare Architecture
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    • v.23 no.4
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    • pp.55-65
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    • 2017
  • Purpose: This study is to identify the implications and improvement solutions to plan the local community spaces bringing empty homes back into use that fit for regional characteristics, by analyzing the Empty Home Utilization Project implemented in Nam-gu, Incheon. Methods: Among 20 homes sponsored by the Project, five homes being currently operated were analyzed in depth, and features of exterior and interior spaces, and operational characteristics of the subject homes having been renovated through the project sponsorship were examined. Results: A plan is being established to systematically manage deserted or empty homes by assigning classification to each home in Nam-gu, Incheon and they are being utilized as a community space, a place of business or a cultural art space. Most of the physical improvements only included minor repairs such as redoing interior finish, as no major renovation was implemented including layout change and wall removing. Absence of major changes including improvement of house structure resulted in problems regarding accessibility and safety. Also, there was a limit to utilize the spaces only with support on physical improvement cost for empty homes, and it was identified that positive support for renovation should be conducted in accordance with its uses for the purpose. Implications: To complete the Empty Home Utilization Project successfully, it is most critical to reflect the resident opinions and demands, and discover local operators. Furthermore, for sustainable operation of local community space, additional plans for support would be required including financial support and training local leaders, consulting support for operation, encouraging community participation, and connecting with neighbor community.

The Structure of Knowledge Management Capability and Its Impact on Organizational Performance (지식 관리 역량의 구조 및 기업 성과에 미치는 영향에 대한 연구)

  • Lee, Jae-Nam;Lee, Jang-Hwan
    • Journal of Intelligence and Information Systems
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    • v.11 no.2
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    • pp.123-149
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    • 2005
  • What the structure of knowledge management capability (KMC) to improve the organizational performance is an important issue for researchers and practitioners with growing interest in recent years. In this paper, we begin with a deep thinking about the resource-based view and knowledge-based view of the firm applying to knowledge management issues. By exploring the two underlying theories of knowledge management, together with an intensive review and interpretation of existing literatures, we obtain six major dimensions of KMC. We then propose an integrated conceptual model of KMC and its relationship with organizational performance. A PLS analysis of the gathered data from organizations in Korea which already have enterprise-wide knowledge management systems is conducted to validate the proposed model. We discuss several meaningful implications and draw several insightful conclusions surrounding the KMC.

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A Study on the Relationship among Corporate entrepreneurship, R&D capacity and Technology commercialization capacity of administrative position - Moderating effect of Technology orientation - (관리직의 사내기업가정신과 연구개발역량, 기술사업화역량의 관계에 관한 연구 - 기술지향성의 조절효과 -)

  • Koh, Yoon-Ho;Song, Chan-Sub
    • Journal of Digital Convergence
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    • v.17 no.10
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    • pp.187-197
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    • 2019
  • The purpose of this study is to analyze the capacities of innovation in the organization, and to examine the effects of corporate entrepreneurship, R&D capability, technology commercialization capacity and technology orientation. First, the research model and hypothesis were established based on the literature research and 153 questionnaires were distributed and collected among management office workers among manufacturing workers in Kyungbuk. The results of this study confirm that the corporate entrepreneurship positively affects R&D capacity and that R&D capacity has a positive effect on technology commercialization capacity. And we confirmed the significant moderating effect of technology orientation. However, there is no mediating effect of R&D capability on the relationship between corporate entrepreneurship and technology commercialization. These findings can provide guidelines for organizational management in the cultural aspect by identifying the effects of in-house entrepreneurship and technology orientation on cultivating the innovation capacity of management office at the organizational level.

A Study on the Problems and Implications of Export Environment of Small and Medium Enterprises in Korea (우리나라 중소기업 수출환경의 문제점과 시사점에 관한 연구)

  • Lee, Joon-Ho;Kim, Tae-Hwan
    • Journal of Convergence for Information Technology
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    • v.8 no.4
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    • pp.225-230
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    • 2018
  • Despite a quantitative increase in the export of small and medium sized businesses due to various policies supporting export that have been continually promoted by the government, the majority of export growth has been centered around conglomerates. As research has shown that export companies are superior in terms of job creation and growth compared to domestic companies, the conversion of domestic companies to export companies will not only result in job creation and increase in exports, but it will also enable the improvement of such companies. It is therefore important to support the export of small and medium sized businesses and maintain their status as export companies with supporting policies. The purpose of this study is to analyze the present state of the export environment of Korean and foreign small and medium sized businesses in order to elicit ideas for establishing strategies for the promotion of export and maintaining the status as an export company.

The Impact of COVID-19 and Korea's New Southern Policy on Its Global Value Chain

  • Yoo, Jeong-Ho;Park, Seul-Ki;Cheong, In-Kyo
    • Journal of Korea Trade
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    • v.24 no.8
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    • pp.19-38
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    • 2020
  • Purpose - The Korean government has been promoting the New Southern Policy (NSP) prior to the onset of the COVID-19 pandemic, which damage global value chain (GVC). The purpose of this paper is to emphasize that the NSP should be developed to provide tangible support in corporate GVC adjustment, away from diplomatic activities in order to offset GVC losses due to COVID-19 and expand export capabilities. Design/methodology - Two research methodologies are combined for this paper: A computational general equilibrium (CGE) model is used to estimate the impacts of the COVID-19 pandemic and NSP on Korea's exports, and the decomposition methodology (Wang, Wei and Zhu, 2013) to evaluate the stability of GVC. The conventional CGE model was modified to obtain an estimate for decomposition. The research methodology adopted in this study was attempted for the first time, and it can be widely used in future GVC research. Findings - Results found the effects of COVID-19 reduced Korea's total exports by 27% and GVC by more than 30%. In particular, VA in Korea's exports to the NSP region was found to have a huge impact in heavy industries and textiles, and its exports to Vietnam seemed to suffer the largest loss in GVC among ASEAN countries. If the NSP is implemented properly, it appears that it could offset much of the negative impacts of COVID-19, implying the importance of the effectiveness of the NSP. Originality/value - Many papers have assessed the NSP descriptively, and the GVC has been a topic for many publications. However, the impact of COVID-19 on Korea's GVC with the NSP countries has not been quantitatively studied. This paper emphasizes that the NSP should be pursued based on the results of quantitative analysis. In addition, the research methodology of this paper can be used for other GVC research with relevant modifications.

Designing an Automated Production Information Platform for Small and Medium-sized Businesses (중소기업의 자동화 생산 정보 플랫폼 구축 모델 설계)

  • Jeong, Yoon-Su;Kim, Yong-Tae;Park, Gil-Cheol
    • Journal of Convergence for Information Technology
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    • v.9 no.1
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    • pp.116-122
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    • 2019
  • In recent years, small and medium-sized businesses are rapidly changing to an industrial structure where process/quality/energy data aggregates can be automatically or real-time to achieve global competitiveness. In particular, real-time information analysis produced in the production process of small businesses is evolving into a new process process that analyzes, predicts, prescribes and implements significant performance of small businesses. In this paper, we propose a platform-building model that can transform the automated production information system of small businesses into big data so that they can upgrade data that is generated by small businesses. The proposed model has the capability to support operational efficiency (consulting and training) and strategic decision making of small businesses by utilizing a variety of data on the basic information of products produced by small businesses for data collection by smart SMEs. In addition, the proposed model is characterized by close cooperation between small and medium-sized businesses with different regional characteristics and areas of information sharing and system linkage.

A Study on a CMS Platform for AR-based Remote Collaboration in a Smart Factory (스마트 팩토리에서의 AR 기반 원격 협업을 위한 CMS 플랫폼에 관한 연구)

  • LIm, Hwang-Yong;Ro, Kwang-Hyun
    • Journal of Digital Convergence
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    • v.16 no.12
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    • pp.327-334
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    • 2018
  • This study proposes a CMS platform for AR-based remote collaboration in a smart factory. The Smart Factory site utilizes various forms of AR technology to save time and money. As the level of smart factory increases, system-oriented tasks such as machinery and equipment are performed in people-oriented work. Therefore, there is a need for a system that allows the operator to immediately repair the machine or equipment in case of a failure, or to get help if necessary. Remote collaborative CMS platform is designed to work in conjunction with DATABASE of ERP, MES / POP, and PLM system built through text, 2D 3D contents and smart factory business, This study is meaningful in that it saves time and cost by sharing information such as management, repair method, manual, etc., and repairing it quickly.

Crane Scheduling Considering Tenant Service Time in a Rail-Road Transshipment Yard : Case of the Uiwang ICD (철도-육상트럭 환적지에서의 입주사 작업시간을 고려한 크레인 적하작업 스케줄링 : 의왕ICD 사례)

  • Kim, Kwang-Tae;Kim, Hyo-Jeong;Son, Dong-Hoon;Jang, Jin-Myeong;Kim, Hwa-Joong
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.41 no.4
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    • pp.238-247
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    • 2018
  • This paper considers the problem of scheduling loading and unloading operations of a crane in a railway terminal motivated from rail-road container transshipment operations at Uiwang Inland Container Depot (ICD). Unlike previous studies only considering the total handling time of containers, this paper considers a bi-criteria objective of minimizing the weighted sum of the total handling time and tenant service time. The tenant service time is an important criterion in terms of terminal tenants who are private logistics companies in charge of moving containers from/to the terminal using their trucks. In the rail-road container shipment yard, the tenant service time of a tenant can be defined by a time difference between beginning and finishing loading and unloading operations of a crane. Thus, finding a set of sequences and time of the crane operations becomes a crucial decision issue in the problem. The problem is formulated as a nonlinear program which is improved by linearizing a nonlinear constraint in the model. This paper develops a genetic algorithm to solve the problem and performs a case study on the Uiwang ICD terminal. Computational experiment results show that the genetic algorithm shows better performance than commercial optimization solvers. Operational implications in terms of tenants are drawn through sensitivity analyses.