• Journal of Korea Port Economic Association
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• v.28 no.1
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• pp.203-227
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• 2012

Based on the review of the existing studies, this study built the conceptual framework describing the structural relationships among port service quality dimensions(port internal service quality, external service quality, interaction quality), customer satisfaction, customer trust and customer loyalty. In specific, switching barrier was included as moderator in customer satisfaction and customer loyalty relationships. The subjects are the customers who use the Busan New Port. A survey using 317 customers was conducted, Confirmatory factor analysis was conducted to test the validity of the measurement model, and AMOS analysis approach was used to gain important insights into how customer retention in the port business can be ensured. Results in this paper indicate that customer trust and satisfaction are identified as antecedents of the port service quality dimensions. Customer satisfaction positively influences trust. Customer trust and satisfaction positively influence loyalty. Switching barrier positively moderates the relationship of customer satisfaction and customer loyalty. Finally, this study suggests that the implications of these findings and offers directions for future research.

• Journal of Navigation and Port Research
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• v.44 no.3
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• pp.211-218
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• 2020

In recent years, the hub and spoke strategy has been strengthened in accordance with the enlargement of ships. As the needs of the port users change, the ports are also becoming larger and modernized. Under these circumstances, changes in existing port operations are expected. One example is the movement to promote economic and operational effectiveness through the joint operation of small and medium-sized operators. This study analyzed the effect of the association of small and medium-sized operators on Busan New Port in terms of economy. Additionally, the issue of cost allocation within the association of operators was presented through the game theory. As a result, in the case of operating jointly rather than divided into five operating companies as of the present, it has been shown to have a cost reduction effect in terms of operating companies. Considering the use of the Proportional method, the Shapley Value, and the Nucleus method in allocating the costs among the operators participating in the coalition, the Shapley Value method was the most suitable method in this study.

• Journal of Navigation and Port Research
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• v.44 no.6
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• pp.509-516
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• 2020

Korea has gradually been developing port distriparks in major domestic trade ports to diversify their function and create added-value. New tenant companies are needed to help achieve these goals, but no research has been done on selection criteria. To provide such criteria, this study conducted a comparative analysis of the productivity of tenant companies in Busan New Port Distripark based on their characteristics. SFP (single-factor productivity) was measured using the operational data of 67 companies in the distripark over the past - three years (2017-2019). The results indicate that the logistics business and the manufacturing business have strengths in cargo volume productivity and in sales productivity respectively. Also, Northern distripark, a relatively older facility, was found to be more productive than Ung-dong distripark. Finally, the effect of investment-both foreign and in FAC/EQ (facility and equipment)-on productivity showed an inverse relationship with productivity, with the companies with under-average investments being more productive than those whose investments were above average. Therefore, to enhance the productivity and competitiveness of port distriparks, tenant companies must be subject to supplemented system and law for increasing employment and cargo volume, and reestablished selection criteria.

• Journal of Korea Port Economic Association
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• v.21 no.3
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• pp.35-59
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• 2005

The Purpose of this study is to exmaine fundamental problems of Gwangyang Port and draw up plans of its Hub Port. Gwangyang Port has been gradually reduced container cargo increase rate. on account of large development of Chinese Port, undevelopment of Hinterland, Port facilities of Gwangyang Port. We should develop hinterland to be closely connected with Port Cluster, Business City, Free Economic Zone to increase cargo volume. and in order to increase transshipment cargo volume, We should prepare diverse plans that can induce Chinese and Japanese transshipment cargo. Gwangyang Port and Busan Port should be managed united one port system by a Port Authority to strengthen international competitiveness. Activation of new ports for the most part call for full support by Government at the beginning. Gwangyang Port's future it can be if Government has strong will.

• Proceedings of the Korean Institute of Navigation and Port Research Conference
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• 2018.05a
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• pp.59-60
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• 2018

Busan New Port has continued to expand its capacity to handle transshipment cargos exceeding 50 percent of its total volume, but it is considered inefficient because of the work scheduling based on the worker experience. In particular, depending on the transshipment task situation, which often requires an external truck, excessive congestion caused by the vehicle's delay can lead to increased logistics costs and social costs. One way to resolve this issue is to minimize the single transport of the truck and to maximize dual-cycle transport by putting the finished truck into another task. Therefore, we would like to study how to efficiently schedule transportation transshipment cargos between terminals considering dual-cycle.

• Proceedings of the Korean Geotechical Society Conference
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• 2008.03a
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• pp.613-618
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• 2008

Because the flat dilatometer (DMT) is operated in appropriate strain level, it has been known as an adoptable in-situ tool to evaluate the compressibility of soils compare with other in-situ test tools, such as SPT and CPT. This study is concerned about prediction method of constrained modulus by DMT, and a series of DMT and consolidation tests are performed at Busan new-port, Yangsan and Noksan test sites. By comparing DMT results with lab tests, the suitability of constrained modulus correlation, which is suggested by Marchetti, is investigated in Busan clay and new correlation is suggested. In lab test result, the compression indices ($C_c$) of Busan clay are turned out to be 0.4~0.12, and the constrained moduli are found out 0.5MPa~3MPa and these are increase with depth. The predicted constrained moduli using Marchetti's correlation are turned out 0.5MPa~4MPa, and these are bigger than measured constrained moduli by lab tests. By analyzing lab test and DMT results, it is shown that the correlation coefficient ($R_M=M/E_D$) has a linear relationship with (1/$I_D$) in Busan.

• Journal of Navigation and Port Research
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• v.28 no.5
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• pp.413-420
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• 2004

The Busan New harbor will be opened by 2011, after which it is expected that the marine traffic volume around this area would Increase significantly and that very large ships such as 12,000 TEU container ships would come into the port. Therefore, it is necessary to build a new ships' routeing by considering these factors. In this paper, environmental circumstances, marine traffics, and the preceding studies have been reviewed and ships' routeing is proposed through experts' opinions and Delphi technique. For the purpose of validation, the proposed ships' routeings are reviewed by several guidelines on the ships' routeing and through simulation studies.

• Journal of the Korean Geosynthetics Society
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• v.5 no.4
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• pp.1-10
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• 2006

In This paper, the settlements of soft ground and the undrained shear strength were compared for verify the improvement effect of PBD method, completed in the Busan New Port phase 1-1 site. Through the describing of design cases with the PBD method, the effects of the improvement method with CPT data were evaluated comparing with measured results. We expect that the output from this research is useful in future for design and analysis when similar soft grounds are planned to be used.

• Proceedings of the Korean Institute of Navigation and Port Research Conference
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• v.1
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• pp.57-62
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• 2006

Busan New Port, under construction aiming for the hub of Northeast Asia and Partly in operation, had damaged up to 48 billion Won due to Typhoon 'maemi' in 2003. The present criteria of domestic harbor design only describes about the critical wave height with respect to the size of vessel for harbor tranquility. The berth operation ratio which represents the annual available berthing days is depending on the efficiency of cargo handling work and this depends on the motion of the moored vessel due to the wave action and the characteristics of cargo gears. The motion of moored vessel might be related not only to the wave height but also to wave period. Furthermore, the berth operation ratio relies on external forces such as currents and winds, including the characteristics of mooring system and the specification of the moored vessel. In this study we only deal with berth operation ratio in normal sea state, considering wave and current by measured data and numerical calculation. Especially we tried to evaluate the berth operation ratio for each berth adopting the variation of dredging and reclamation plan and the change of wave environment during the process of the new port construction. For better understanding and analysis of wave transformation process, we applied the steady state spectral wave model and extended mild-slope wave model to the related site. This study summarizes comparisons of harbor responses predicted by two numerical predictions obtained at Busan New port site. Field and numerical model analysis was conducted for the original port plan and the final corrected plan.

• Journal of Korea Port Economic Association
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• v.28 no.4
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• pp.99-120
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• 2012

The ongoing development of Distriparks, the increase in workers inside the warehouses, and the growth in traffic volume have shifted the attention of the many D.C. operators on how to utilize their warehouse spaces more profitably and economically. A total of 550 cars and trucks are illegally parked at the distribution centers everyday. To meet these challenges, port authorities are looking closely at how they can establish effective countermeasures to solve this problem and satisfy customers of the Distripark. In order to answer these questions, this article sought to identity and analyze the current status of the illegal parking issues and main causes of that phenomena. In addition to summarizing an actual outcomes of the illegal parking problems, the research also examines the legal and practical countermeasures of this issues. Finally this research tries to find future solutions for ports in the Distripark development process, with particular reference to the legal and managerial aspects.