• The Journal of the Korea Contents Association
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• v.11 no.7
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• pp.345-353
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• 2011

This paper is an investigative research to improve customer satisfaction survey for resolving practical problems. It is natural phenomenon that, as the level of customer satisfaction index increases, the ratio of satisfied customers increases too. However, the effectiveness of practical application of customer satisfaction survey for improvement of customer satisfaction decreases due to its structural limitation on its data analysis system. In order to cope with these problems, it is necessary to develop the new method to identify the strategy meanings and find the dissatisfied factors of satisfied customers using the satisfied customers reclassification. This study proposes the satisfied customer reclassification method based on attribute complex scores. The excremental results show that the it was expected to present more improved results than the number-producing oriented one dimensional model. This study is expected to play the role as the groundwork for the revitalization of customer satisfaction survey as well as improving customer satisfaction management.

• Journal of Digital Convergence
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• v.11 no.1
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• pp.139-144
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• 2013

This paper is an exploratory study to improve customer satisfaction survey for resolving practical problems. It is natural phenomenon that, as the level of customer satisfaction index increases, the ratio of satisfied customers increases too. However, the effectiveness of practical application of customer satisfaction survey for improvement of customer satisfaction decreases due to its structural limitation on its data analysis system. In order to cope with these problems, we compares the three satisfied customer reclassification methods such as attribute complex scores, satisfaction/dissatisfaction dimension and latent class analysis models. The case study results show that satisfied customer reclassification methods have merits and demerits and are expected to play the role as the groundwork for the revitalization of customer satisfaction survey as well as improving customer satisfaction management.

• Journal of The Korean Astronomical Society
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• v.48 no.2
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• pp.105-112
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• 2015

The symbiotic star V1016 Cygni, a detached binary system consisting of a hot white dwarf and a mass-losing Mira variable, shows very broad emission features at around 6825 Å and 7082 Å, which are Raman scattered O vi λλ 1032, 1038 by atomic hydrogen. In the high resolution spectrum of V1016 Cyg obtained with the Bohyunsan Optical Echelle Spectrograph these broad features exhibit double peak profiles with the red peak stronger than the blue counterpart. However, their profiles differ in such a way that the blue peak of the 7082 feature is relatively weaker than the 6825 counterpart when the two Raman features are normalized to exhibit an equal red peak strength in the Doppler factor space. Assuming that an accretion flow around the white dwarf is responsible for the double peak profiles, we attribute this disparity in the profiles to the local variation of the flux ratio of O vi λλ 1032, 1038 in the accretion flow. A Monte Carlo technique is adopted to provide emissivity maps showing the local emissivity of O vi λ1032 and O vi λ1038 in the vicinity of the white dwarf. We also present a map indicating the differing flux ratios of O vi λλ 1032 and 1038. Our result shows that the flux ratio reaches its maximum of 2 in the emission region responsible for the central trough of the Raman feature and that the flux ratio in the inner red emission region is almost 1. The blue emission region and the outer red emission region exhibit an intermediate ratio around 1.5. We conclude that the disparity in the profiles of the two Raman O vi features strongly implies accretion flow around the white dwarf, which is azimuthally asymmetric.

• Journal of the Korean association of regional geographers
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• v.15 no.3
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• pp.421-433
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• 2009

The impervious ratio was frequently employed as a fundamental attribute will be used as a proxy of the total environmental burden in the urban area since it may contribute as much or more on a cumulative basis to the overall environmental condition. This research proposes a comparative evaluation framework in a more objective and Quantitative way for an impervious ratio in the university campus, using the Google Earth. Two university campuses (Kyungpook National University: KNU, Hong Kong University: HKUJ were selected as survey objectives in order to evaluate the potential of Google Earth in monitoring impervious conditions in the campus. The 61cm resolution of Quickbird data combined with digital map realistically identified the major type of impervious surface such as road, building and parking lots in the study area by large scale spatial precision. The impervious zones with persistently high road density and parking space were specifically identified over the KNU campus while the HKC campus was intensively covered by tree, resulting in almost twice (31%). as compared to KNU (18.4%), The methods of characterizing impervious surface used in this study are easily replicable using data that are primarily publicly available, and therefore the collection of impervious coverage data via Google Earth is, therefore, proposed as a practical alternative.

• Journal of the Korean Institute of Landscape Architecture
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• v.24 no.1
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• pp.42-54
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• 1996

Many of urban parks which have been designated for urban planning regulation are not well developed because the priority of investment is inferior to that of other public facilities. Park development is an urgent urban policy and it is hard to decide priority among parks. Therefore, it is necessary to evaluate the priority of park development. Thus the Analytic Hierarchy Process has been introduced because it is suitable for achieving objectivity by collecting the professional opinions. The goals of park development are evaluated by AHP method and the priorities among goals are conservation of natural environment, satisfying the residents' residents' needs, population density, regional pollution, land acquisition cost, ratio of greeneries and facilities within park areas. Priority of park development is decided by the standardization of each individual inventory data and considering of the professional opinions. Among the multi-attribute judgement methods, AHP method may be the most widely used. Despite the critical evaluations of the AHP, such as limitation of the nine-point scale and the rank reversal problem, application of AHP to decide the priority of park development is suitable for actual circumstances.

• Proceedings of the Safety Management and Science Conference
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• 2005.11a
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• pp.300-310
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• 2005

Mahalanobis Taguchi System (MTS) is developed by Genishi Taguchi as a part of his quality engineering methodology. The basic idea of Taguchi's quality engineering is looking for the way of effectiveness of analyzing multivariate system. In the MTS, with the standardized variables of healthy normal data, Mahalanobis Distance(MD) calculated and that can be discriminate between normal and abnormal objects. If this discrimination process is successful, next step is optimization which is try to reduce number of attributes by neglecting less effective attributes to MD. Orthogonal Array (OA) and Signal to Noise ratio (S/N) are used to evaluate the amount contribution of each attribute to the MD. Wisconsin Breast Cancer study, from machining learning repository at University of California at Irvine, used for examining the discriminant ability of MTS.

• Journal of Korean Medicine for Obesity Research
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• v.1 no.1
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• pp.47-56
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• 2001

Objectives: We want to understand body composition and states of obese patients and the clinical studies of obesity attribute to Dept. of Oriental Rehabilitation Medicine. Methods : The clinical studies were done on 42 cases of obese patients who were treated by obesity clinic in Dept. of Oriental Rehabilitation Medicine Dae-Jeon Oriental medical hospital in Dae-Jeon University from May 2000 to September 2000. We checked body composition using Inbody3.0. Results : Sexual ratio on this report is 1:4.98(male: female). Abnormal eating is Major cause of obesity that has caused orthopedic disease. Increasing of BMI, fluid, protein and mineral mass decrease.

• Journal of Powder Materials
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• v.10 no.5
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• pp.310-317
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• 2003

Two-component ceramic (alumina-zirconia) composites were fabricated by a soft-solution process in which polyethylene glycol (PEG) was used as a polymeric carrier. Metal salts and PEG were dissolved in ethyl alcohol without any precipitation in 1:1 volume ratio of alumina and zirconia. In the non-aqueous system, the flammable solvent made explosive, exothermic reaction during drying process. The reaction resulted in formation of volume expanded, porous precursor powders by a vigorous decomposition of organic components in the precursor sol. The PEG content affected the grain size of sintered composites as well as the morphology of precursor powders. The difference of microstructure in sintered composite was attribute to the solubility and homogeneity of metal cations in precursor sol. At the optimum amount of the PEG polymer, the metal ions were dispersed effectively in solution and a homogeneous polymeric network was formed. It made less agglomerated particles in the precursor sol and affected on uniform grain size in sintered composite.

• Speech Sciences
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• v.10 no.1
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• pp.71-84
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• 2003

In the acoustic modeling for large vocabulary speech recognition, a sparse data problem caused by a huge number of context-dependent (CD) models usually leads the estimated models to being unreliable. In this paper, we develop a new clustering method based on the C45 decision-tree learning algorithm that effectively encapsulates the CD modeling. The proposed scheme essentially constructs a supervised decision rule and applies over the pre-clustered triphones using the C45 algorithm, which is known to effectively search through the attributes of the training instances and extract the attribute that best separates the given examples. In particular, the data driven method is used as a clustering algorithm while its result is used as the learning target of the C45 algorithm. This scheme has been shown to be effective particularly over the database of low unknown-context ratio in terms of recognition performance. For speaker-independent, task-independent continuous speech recognition task, the proposed method reduced the percent accuracy WER by 3.93% compared to the existing rule-based methods.

• Korea Journal of Hospital Management
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• v.15 no.2
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• pp.27-43
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• 2010

The present study was conducted to assess relative importance of hospital attributes considered by patients with spinal diseases in choosing specialty or general hospitals. A total of 230 patients hospitalized with spinal diseases in sampled study sites, including 2 specialty and 2 general hospitals, participated in a self-administered questionnaire survey from April 26 through May 8 2007. Patients were asked to rate the degree of agreement on each of the 15 attributes on a 5-point Likert-type scale (1 : strongly disagree, 5 : strongly agree) for which they chose the hospital because of that specific attribute. Based on a Factor analysis, the attributes were grouped into 4 : facility and environment, accessibility, interpersonal factor, and credibility. Both patient groups from specialty (mean scale score ; 3.75) and general hospitals (3.62) commonly considered 'credibility' to be the most important attribute, followed by 'facility and environment (3.05 and 3.21).' Logistic regression analysis showed that men(Odds ratio(OR)=0.333) and those with monthly income of $\geq$ 4 million won (OR=0.298) were less likely to choose specialty hospitals. Age groups of 30 to 39 years old (OR=5.140) and $\geq$ 60 years old(OR=4.761), and professionals (OR=5.207) tended to choose specialty hospitals. Patients expressing more importance on 'facility and environment' attribute were less likely to use specialty hospitals (OR=0.571), whereas those emphasizing 'accessibility' were more likely to use specialty hospitals(OR=1.487). The findings of significant difference in patient's demographic characteristics and consideration in hospital attributes would contribute to have a better understanding on patient's choice behaviour and to develop strategy to improve patient's satisfaction.