• Proceedings of the CALSEC Conference
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• 1999.07b
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• pp.491-500
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• 1999

Recent increase of commercial network Integration to World Wide Web(WWW) shifts an ordinary commerce to electronic environment. This draws more people to examine re-assurance of their secure transaction. This study investigates current status of security methodology for Electronic Payment System and extracts important axis of security level for electronic payment. Using these axis as security evaluation criteria, the research proposes a security matrix which consists of four different level of security granularity, hence allowing evaluation of a nation-wide credit card based payment system. Feasible usage of this matrix contributes to security analysis of the electronic system as whole, hence providing better secured electronic environment.

• IE interfaces
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• v.17 no.1
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• pp.93-103
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• 2004

Service importance has been growing increasingly as competition element of enterprises according to going on rapid softness, information and knowledge of industrial infrastructure recently. Quality management system that implemented in manufacturing sector have been spreading rapidly to service company, but the company performing pure engineering service only in construction fields performed mainly the evaluation on the operational aspect such as degree of implementation of the established system because it is difficult to objective evaluation on the activity of the established quality management system or quality assurance system. This study would like to make on offer the improvement points based on the evaluation of service quality and the itself evaluation result through the questionnaire on the service offerers and customers using the pre-qualified SERVQUAL model in establishment of the improvement goal of the company. According to the result of this study, it is analyzed a gap and required to establish a counter-plan to correct many gaps discovered between the real offered level and the expect level of custom.

• Proceedings of the KSR Conference
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• 2009.05a
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• pp.855-859
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• 2009

In this paper, we introduce the estimation method by Risk or SIL(Safety Integrity Level) for the criterion of safety assurance and summarize each application method and target. IEC 62278(EN 50126) which is international standard for the specification and verification of the railway system RAMS indicate a criterion of safety assurance. Especially, it recommend the safety verification by continuous verification as the order of requirement establishment, design, manufacture, installation, operation, and maintenance for the equipment not easy to quantify the operation environment. In this paper, we study the SIL requirement allocation method relating to internal new system development and existing system improvement by analysing SIL recommendations which were used to understand SIL for a train control equipment in 1990s in IRSE and theoretically their allocation background. This paper help the safety management of Korea train control system to develope the quantitative management procedure as international level by analyzing the SIL requirement allocation by operation agency and the right SIL verification procedure by manufacture and indicating the example to assure safety because it is necessary for improvement and localization for the Korea train control system having highly dependence on aboard technology.

• Proceedings of the KSR Conference
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• 2009.05a
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• pp.1959-1962
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• 2009

In this paper, we derive the hazard which is a criterion of safety assurance by PHA for the ATP equipped in Korea Tilting Train. The ATP onboard equipment in Korea Tilting Train was introduced as ETCS Level l(which is ETCS specification). Also, the ATP trackside equipment was introduced as a ETCS SRS(System Requirement Specification) 2.2.2 and it has a target for commercial operation in 2009 late. In IEC 62278(EN50126), it recommend of PHA to derive a hazard of target system in concept establishment step and estimate if it can control as a tolerable level and then derive safety case to control the hazard by lifecycle. Therefore, we indicate the hazard using criterion of safety assurance by PHA using FRS (Functional Requirement Specification) 5.0. which is a upper criterion than SRS. The hazard of ATP onboard equipment derived in Korea Tilting Train will be able to use as ATP functional hazards of unified onboard equipment in G7 which is a multiple unit and preliminary hazards of ATP onboard equipment in NEL drived by Korail.

• Journal of the Korea Institute of Information Security & Cryptology
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• v.19 no.6
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• pp.153-160
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• 2009

This study is to develop a human resource (HR) security framework, and related HR security indicators in the context of information security. The HR security framework consists of three constructs, personnel assurance, personnel competence, and personnel security control. Based on the framework, HR security management indicators are derived as 26 indicators in 9 items out of 3 categories. An empirical research has been performed to verify the relevance and consistency between the indicators by conducting a questionnaire-based survey. Also, interrelationships between the proposed indicators and HR related security level were analyzed by the multiple regression analysis. As a result, the proposed hypothesis were mostly accepted, showing the significant relationships between the indicators and security level.

• Journal of Korean Society for Quality Management
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• v.51 no.1
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• pp.37-54
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• 2023

Purpose: A main aims are to check the level of satisfaction of service quality and derive service quality factors in the field of defense quality assurance activities that need improvement. Furthermore, the paper presents a basic data for identifying future development directions. Methods: Classify the level of service perceived by customers and calculate the customer satisfaction coefficient and PCSI index. In addition, the direction of future research is established by empirically comparing and analyzing the data of this study and the past data. Results: The paper derive the service quality factors to be provided to small businesses in the current state. Moreover, It shows the increasing trend of new companies using comparative analysis with past data Conclusion: Since the new company consists of small businesses with less than 50 employees, further research on small businesses is needed in the future.

• Korean Management Science Review
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• v.19 no.2
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• pp.179-189
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• 2002

In this paper, we investigate the relationship between the use of different media and customer satisfaction in help desk service. Different dimensions of customer satisfaction were derived based on SERVQUAL : reliability, empathy, assurance, tangibles, and responsiveness. The results support our hypotheses that use of conventional media (face-to-face and telephone) is related to help desk satisfaction through reliability and empathy and electronic media (e-mali and internet) users show higher satisfaction in tangibles and assurance. Also, hybrid media users (multi-media users by task) show a higher level of satisfaction in reliability and responsibility. The results suggest that automating help desks should be considered as a way to provide more options to end-users.

• Journal of the Korea Safety Management & Science
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• v.10 no.3
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• pp.99-107
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• 2008

Product liability(PL) is the producer's compensation to customers for damage incurred by product defects. This paper studies on the organizational culture, promotion process, system construction, system level, product safety review, product safety assurance, system operation, and its effectiveness and necessity of recognition for the PL system of small and medium-sized firms in Gangwon-Do province. The results show that the firms have product safety regulations, but the number of firms which its employees understand the regulations is less than the number of firms which do not understand. Also the number of firms which is preparing PL prevention and insurance, and counterplan for accidents seems to be not in large numbers.

• Proceedings of the KSR Conference
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• 2007.05a
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• pp.223-226
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• 2007

In the electrical railway, for the improvement of a train speed, it is necessary to study not only the dynamic behaviors of overhead catenary system but the fatigue behaviors of components for a safety assurance according to the increase of vibration level. One of the critical components in the system is a dropper. Therefore, the dynamic force acting on a dropper was measured in the Chungbuk Line and analyzed to figure out the dynamic characteristics the dropper. And in order to assure the safety of dropper clamp and cable, we proposed a test facility as well as test method based on the test results For the further study, we will measure the dynamic forces in the conventional line and high-speed line and make up the test condition, so that the safety of dropper clamps can be assured.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.25 no.3
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• pp.1-8
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• 2002

This paper investigates different QA standards such as KEPIC QAP, KEPIC END 1200, ISO/1EC 17025 etc. and as a result defines QA elements for Nuclear Power Plant equipment qualification(EQ) in Korea. This paper also proposes a practical QA certification system appropriate for an Integrated Organization for EQ which is being planned to be established in Korea. Since the level of the Korean EQ technology is comparatively low, the Korean manufacturers of the Nuclear Power Plant(NPP) equipment have usually used overseas EQ services. The EQ related organizations in Korea are making efforts to construct the integrated EQ system. In connection with this, it is required that the QA elements and QA certification system suitable for EQ in Korea be developed.