• Proceedings of the IEEK Conference
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• 2007.07a
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• pp.333-334
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• 2007

The proposed scheme provides a scheme to preview the whole image contents of low quality JPEG coded image without license and to select image quality as required. Therefore, users can confirm the image contents from low quality image without paying for previewing it and then, can see the best quality image by paying for the additional qualify of the image. The proposed scheme in this paper can be able to provide quality graded services as requested as well as protecting environment of intellectual property of digital contents.

• Journal of the Korean Society for Library and Information Science
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• v.36 no.1
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• pp.211-231
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• 2002

The purpose of this study is to apply the international quality certification system to service quality evaluation in library and information service centers. The study compared various aspects of their quality certification systems and considered application studies of foreign libraries. The results of this study illustrate that TQM based quality certification systems-Doming Quality Prize, Malcolm Baldrige National Quality Awards. European Quality Awards-reflects a broader, more dynamic and custome-oriented quality concepts. On the contrary, ISO 9000 Standards are based on a narrow, static and in house-oriented quality concepts emphasizing conformance to specifications.

• Journal of Information Technology Services
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• v.23 no.2
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• pp.99-116
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• 2024

Recently, interest in ChatGPT has been increasing. This study investigated the factors influencing the satisfaction of users using ChatGPT service, a chatbot system based on artificial intelligence technology. This paper empirically analyzed causality between the four major factors of service quality, system quality, information quality, and security as independent variables and user satisfaction of ChatGPT as dependent variable. In addition, the mediating effect of reliability between the independent variables and user's satisfaction was analyzed. As a result of this research, except for information quality, among the quality factors, security and reliability had a positive causality with use satisfaction. Reliability played a mediating role between quality factors, security, and user satisfaction. However, among quality factors, the mediating effect of reliability between service quality and user's satisfaction was not significant. In conclusion, in order to increase user satisfaction with new technology-based services, it is important to create trust among users. The research results sought to emphasize the importance of user trust in establishing development and operation strategies for artificial intelligence systems, including ChatGPT.

• Management & Information Systems Review
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• v.18
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• pp.201-222
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• 2006

As the competition between countries has become higher and the notion of software quality has been widely spread. it has been necessary to develop technologies that can ensure and produce high quality software. With the advent of information-oriented society. quality control has to transfer to the quality control activities focused on software system instead of those activities focused on hardware system. If so, how do we get to handle the quality control on the basis of the new approach. Also, as software applications have grown. so too has the importance of software quality. In order to manage software quality, the technology to specify and evaluate both the software product quality and development process quality objectively quantitatively is most important. To produce products of good quality, we need a more progressive quality control system according to the need of software development life cycle. In other words, we do software right the first time or build quality in the process. On the basis intermediate and final time or build quality in the process. On the basis of data achieved, we can evaluate the products according to the consequences of the data, What are the problems to contrive the software quality control system?, we con promote the quality of products. To achieved that goal, we con provide a suitable the technique and method of software quality control.

• Knowledge Management Research
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• v.11 no.1
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• pp.1-17
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• 2010

As information technology had shown tremendous development in late 20th century, various service opportunities appeared in many industries. Also, new types of service are becoming available such as, reservation, teleconsultation, telemedicine. In health care industry, in which, many hospitals are faced operational difficulties and competing impetuously, a web site has become a effective tool to attract patients and transfer tremendous health information to the patients. This study is based on many previous researches on online service quality, try to figure out e-service quality factors of health information sites, and the factors' effect on users' satisfaction on the web site via providing knowledge and trust on the web site. As a result, usability, site aesthetic, responsiveness and security are the 4 factors to measure e-service quality of health information web site. All factors except site aesthetic have significant effects on providing knowledge, security only effects on trust on the web site.

• Journal of the Korea Society of Computer and Information
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• v.13 no.5
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• pp.211-218
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• 2008

This paper studies the quality of the major domestic job information sites and compares the strong and weak points of them. The study was conducted with respect to the user satisfaction by asking job seekers and employers. Questionnaires consist of three factors: quality of information, quality of delivery, quality of environment, each factor of which contains several sub-questions. The results showed that the quality of information was the most important factor to both job seekers and job Provider. The lower job providers' satisfaction than job seekers' indicated more various services should be developed fer job providers. Specially, Personal information is not protected well enough to satisfy job seekers, so improvement plan is required. Public job information site requires as much service level as private job information sites.

• The Journal of Asian Finance, Economics and Business
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• v.8 no.12
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• pp.377-389
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• 2021

This study aims at investigating the effects of big accounting data on the sustainable business growth of listed firms in Thailand. In addition, it examines the mediating effects of accounting information quality and decision-making effectiveness and the moderating effects of digital innovation on the research relationships. The study's useful samples are the 289 listed Thai companies. To examine the research relationships, the structural equation model and multiple regression analysis are used in this study. According to the results of this study, big accounting data has a significant effect on accounting information quality, decision-making effectiveness, and sustainable business growth. Next, accounting information quality significantly affects decision-making effectiveness and sustainable business growth. Similarly, decision-making effectiveness significantly affects sustainable business growth. Both accounting information quality and decision-making effectiveness mediate the big accounting data-sustainable business growth relationships. Lastly, digital innovation moderates the effects of accounting information quality and decision-making effectiveness on sustainable business growth. Accordingly, In conclusion, big accounting data has emerged as a key source of sustainable competitive advantage. As a result, to succeed in competitive environments, businesses must have a thorough understanding of big accounting data.

• Proceedings of the Korean Society of Broadcast Engineers Conference
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• 2009.01a
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• pp.250-253
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• 2009

This paper presents NR (No Reference) Quality assessment method for IPTV or mobile IPTV. Because No Reference quality assessment method does not access the original signal so it is suitable for the real-time streaming service. Our proposed method use decoding parameters, such as quantization parameter, motion vector, and packet loss as a major network parameter. To evaluate performance of the proposed algorithm, we carried out subjective test of video quality with the ITU-T P.910 ACR (Absolute Category Rating) method and obtained the mean opinion score (MOS) value for QVGA 180 video sequence coded by H.264/AVC encoder. Experimental results show the proposed quality metric has a high correlation (84%) to subjective quality.

• Journal of Information Technology Services
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• v.7 no.2
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• pp.13-23
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• 2008

This research is to study the core factors for knowledge information database service and very important database service quality factors to improve customer satisfaction. The database service quality has been critical issue rather than just information service in these days, because the qualitative aspect is becoming more important factors rather than quantitative aspect. As database service quality has been influenced by satisfaction of database user, it needs to try to get excellent results by enhancing ability to obtain information. In order to satisfy this condition, it needs to measure database service quality more accurately first. In this study, we apply conjoint analysis to measure how much to give quality condition to achieve customer satisfaction.

• Journal of Korea Society of Industrial Information Systems
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• v.23 no.4
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• pp.55-67
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• 2018

The objective of this study is to investigate the effect of ERP system quality factors on the system use satisfaction and on personal and organizational performances. For achieving this objective, we investigated the interrelationship among quality factors, use satisfaction and business performance in the companies which operate the ERP system using questionnaires, whereas many previous studies focused on general quality factors such as the relationship between system quality and use satisfaction on organizational performance. The difference between our study and previous studies is that we classified the information system quality into three categories (system quality, information quality, and service quality) before analyzing the respective relationship among three identified variables (use satisfaction, individual performance and organization performance). The result of this study proved that the system quality, information quality, and service quality considered as the ERP system quality factors have a positive effect on user satisfaction level, respectively.