• Title/Summary/Keyword: and Perceived Risk

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Consumer Acceptance of E-Commerce in Korea and China;The Effects of National Culture

  • Yoon, Cheol-Ho
    • 한국경영정보학회:학술대회논문집
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    • 한국경영정보학회 2007년도 추계학술대회
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    • pp.565-570
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    • 2007
  • With e-commerce becoming international, understanding the effects of national culture in consumer acceptance of e-commerce is required. This study examines consumer e-commerce acceptance in Korea and China. The research model consisting of perceived usefulness, perceived ease of use, trust and perceived risk was proposed, and the hypotheses based on Hofstede's cultural dimensions of power distance, individualism/collectivism, masculinity/femininity, uncertainty avoidance and long-term orientation, were established. The results show that perceived usefulness contributes less to consumer acceptance of e-commerce in China than it does in Korea. In addition, perceived ease of use contributes more to consumer acceptance of e-commerce in China. Trust contributes significantly to consumer acceptance of e-commerce in both countries, but perceived risk didn't influence consumer acceptance of e-commerce in either country. The contribution of this study is to provide strategic insights for successfully managing cross-cultural e-commerce.

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Predicting RFID Adoption Towards Urban Smart Mobility in Ulaanbaatar, Mongolia

  • Gantulga, Urandelger;Sampil, Burmaa;Tugsbat, Ariunsaikhan
    • Asia Marketing Journal
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    • 제24권1호
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    • pp.3-12
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    • 2022
  • Smart city technologies such as transportation and parking systems make our daily lives more efficient and intelligent. However, it is impossible to implement a smart mobility system without analyzing the individual's behavior toward the new technology. This research study attempts to develop a framework for predicting smart mobility antecedents using SEM in primary data analysis. The Technology Acceptance Model (TAM) was the conceptual foundation for this study. To achieve the objectives of the study, one thousand five hundred and twelve effective questionnaires were collected and analyzed using Smart PLS 3.3. The results show that perceived usefulness, perceived ease of use, and perceived risk significantly affect attitudes towards adopting smart mobility systems. Our study provides a comprehensive framework to understand individual-level smart city technology adoption. This study offers implications for policymakers to update existing policies concerning road technology.

Factors affecting adoption of Internet Banking: A case study from India

  • Malhotra, Pooja;Kassim, Normalini Md;Ramayah, T.
    • 아태비즈니스연구
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    • 제5권2호
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    • pp.13-24
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    • 2014
  • The objective of this research is to find out the factors affecting adoption of Internet banking in India. The data is based upon a survey of 150 bank customers using a convenience sampling technique with the aid of a structured self-administered questionnaire. The research model was analyzed using Partial Least Squares (PLS) analysis. The recommended procedures have been tested which is measurement model and structural model. Perceived Usefulness, Perceived Ease of Use, Perceived Risk, Image, Results Demonstrability, Perceived Behavioral Control and Subjective Norm were influence intention to use Internet banking. However, Perceived Ease of Use, Perceived Credibility and Computer Self Efficacy were not influence intention to use Internet banking. The findings of this study are expected to be of great use to the bank marketers. An understanding of the factors identified in this study allows bank managers to direct efforts and resources in the most effective and efficient way to increase bank business in the long run and encourage their bank customer's to adopt Internet banking. Moreover, this paper contributes to the empirical literature of diffusion of financial innovations, particularly Internet banking in a developing country, such as India.

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Factors Influencing Actual Usage of Mobile Shopping Applications: Generation Y in Thailand

  • RATTANABURI, Konrawan;VONGURAI, Rawin
    • The Journal of Asian Finance, Economics and Business
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    • 제8권1호
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    • pp.901-913
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    • 2021
  • This study examines the factors that influence the actual usage of mobile shopping applications among Generation Y (Gen Y) users in Thailand, determined by behavioral intention, compatibility, perceived cost, perceived ease-of-use, perceived usefulness, perceived risk, and personal innovativeness. The researcher carried out the analysis based on a quantitative approach and used a non-probability sampling as the convenience sampling tool. A total of 502 Gen Y respondents who experienced using the top-four ranking mobile shopping applications in Thailand were invited to participate in the study. The Structural Equation Model (SEM) and Confirmatory Factor Analysis (CFA) were used to analyze the model fit, reliability, and validity of the variables. The primary result revealed that perceived usefulness has the strongest positive significant effect on behavioral intention, followed by personal innovativeness and compatibility. Conversely, the perceived cost has a significant negative influence on behavioral intention. Besides, perceived ease-of-use has a significant positive effect on perceived usefulness. The direct relationship between perceived usefulness and behavioral intention is, however, insignificant. Similarly, the result showed no effect of perceived risk towards behavioral intention. Finally, the result also revealed that behavioral intention determined the actual usage of mobile shopping applications of Gen Y users in Thailand.

소셜커머스와 온라인 쇼핑몰의 수용의도와 추천의도에 영향을 미치는 요인 (Factors Affecting on Users' Intention in using Social Commerce and Online Shopping)

  • 손증군
    • 한국콘텐츠학회논문지
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    • 제14권3호
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    • pp.352-360
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    • 2014
  • 본 연구는 소셜커머스와 온라인 쇼핑몰에 대한 소비자의 수용의도와 추천의도가 어떤 요인에 의해 영향을 받는지 살펴보고자 한다. 전자상거래 및 소셜커머스 분야의 선행연구를 토대로, 지각된 유용성, 지각된 용이성, 지각된 서비스품질, 지각된 위험 등의 4가지 요인을 외생변수로 도출하여 수용의도와 추천의도를 종속변수로 선정하고 연구목적을 달성하기 위하여 연구모형과 가설을 설정하였다. 연구결과를 요약하면 다음과 같다. 첫째, 지각된 유용성과 지각된 서비스품질은 소셜커머스와 온라인 쇼핑몰에서 모두 수용의도와 추천의도에 정(+)의 영향을 미치는 것으로 확인되었다. 둘째, 지각된 위험은 소셜커머스와 온라인 쇼핑몰에서 모두 수용의도와 추천의도에 부(-)의 영향을 미치는 것으로 검증되었다. 셋째, 지각된 용이성은 온라인 쇼핑몰에서 수용의도에 영향을 미치지 않은 것으로 나타나는 반면에 소셜커머스에서 수용의도에 정(+)의 영향을 미치는 것으로 확인되었다. 본 연구결과를 토대로 소셜커머스 분야의 실무운영자들에게 소셜커머스 운영에 필요한 다양한 시사점을 제시하였다.

영남 지역 대학생들의 식품 위해요인에 대한 위험 지각 특성 연구 (A Study on Risk Perception Characteristics for Food Risk Elements of University Students in Yeungnam Region)

  • 김효정;김미라
    • 동아시아식생활학회지
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    • 제27권4호
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    • pp.450-458
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    • 2017
  • The purpose of this study was to investigate the levels of risk perception characteristics for food risk elements using a psychometric paradigm from 298 university students in Yeungnam region, Korea, by a self-administered questionnaire. The respondents showed the highest level of risk concern about radioactive contaminated foods and the lowest level about GM (genetically modified) foods. In the risk perception characteristics for food risk elements, they perceived radioactive contaminated foods as a catastrophic, worried, new, and uncontrollable risk. In addition, they regarded food additives and foodborne illness as a chronic, controllable, old, and scientifically and individually known risk. According to the results of the factor analysis for risk perception characteristics, dread and unknown were categorized. In the risk perception map, mad cow disease, heavy metal contaminated foods, and radioactive contaminated foods were considered as a dreaded and unknown risk, whereas pesticide residues and GM foods were perceived as a less dreaded and unknown risk. Additionally, food additives and foodborne illness were regarded as a less dreaded and known risk and endocrine disruptors and avian influenza as a dreaded and known risk. These results imply that risk perception characteristics of consumers should be considered to establish strategies for risk communication in food science.

정보탐색과 구매결정에 있어서 채널이동 소비자들에 대한 연구 (A Study on Consumer's Channel Transition Behavior in the Information Search and Purchase Channel)

  • 채진미
    • 한국의류산업학회지
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    • 제21권6호
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    • pp.743-753
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    • 2019
  • This study investigates differences in demographic characteristics, shopping orientation, perceived risk, and satisfaction after purchase among consumer types. This study classifies consumer types according to their channel transition behaviors between the online and offline channels with a focus on the steps of information research and buying decision in buying decision-making process. The four consumer groups are as follows: off-off type (offline research-offline purchase), on-on type (online research-online purchase), on-off type (online research-offline purchase) and on/off-off type (online and offline research-offline purchase), off-on type (offline research-online purchase) and on/off-on type (online and offline research-online purchase). Data were collected from adults over 20 years old who had bought clothes within one year. The questionnaire was carried out from July, 2019 using a professional internet research panel; in addition, 500 sets of useful data were analyzed by descriptive statistics, factor analysis, reliability analysis, chi-squared test, ANOVA and Duncan-test using SPSS 21.0. The findings showed significant differences among the classified consumer groups for consumer demographics, shopping orientation, perceived risk, and purchase after satisfaction. The results imply that consumers show a variety of channel transition behaviors based on demographic variables, shopping orientation, and perceived risk. Understanding and adapting to consumer purchase behaviors will allow company distribution channels to be effectively managed and eventually increase consumer satisfaction as well as company sales volume.

실시간 가중치를 갖는 타원형 범퍼의 겹치는 면적을 계산하기 위한 연구 (Study for Calculating Overlapped Areas of Ellipse Bumper with Real-time Weight)

  • 강상근;임정빈
    • 한국항해항만학회:학술대회논문집
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    • 한국항해항만학회 2017년도 추계학술대회
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    • pp.262-265
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    • 2017
  • 선박 경계영역 이론에 의한 선박 사이의 실시간 가중치를 갖는 타원형 범퍼의 겹치는 면적을 계산하기 위한 연구이다. 실시간 타원형 범퍼의 겹치는 면적은 선박의 항해사들이 느끼는 인지 위험 평가에 중요한 도구로 사용할 수 있다. 본 연구에서는 선박 사이의 충돌을 사전에 위험을 어떻게 느끼는 지를 계산을 통해서 다양한 각도에서 충돌인지 위험을 확인하기 위한 기술에 대해서 설명하였다.

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자기감시, 위험지각과 광고소구유형이 화장품 구매행동에 미치는 영향 (A Study on the Degree of Self-Monitoring, Perceived Risk and the Appeal Types of Advertising Impact on Cosmetic Purchase Behavior)

  • 김윤;황선진
    • 대한가정학회지
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    • 제38권6호
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    • pp.59-70
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    • 2000
  • The purposes of this study were to investigate the effects of the degree self-monitoring, perceived risk and the types of advertising in cosmetic purchase behavior. The data were obtained with an experimental design which was 2${\times}$(2${\times}$2) mixed factorial design. The subjects were classified 280 pre-test subjects into 70 high level of self-monitoring subjects and 70 low level of self-monitoring subjects. The data were analysed with ANOVA, using the SAS program. The result of this study can be summarized as follows ; In experimental I, the effect on the consumer preference was the significant 2-way interaction effects between the degree of the self-monitoring and appeal types of advertising as well as between the types of cosmetic products depending on perceived risk and appeal types of advertising. In experimental II, the effect on the consumer purchase intention was the significant 2-way interaction effects between the degree of the self-monitoring and appeal types of advertising as well as between the types of cosmetic products depending on perceived risk and appeal types of advertising.

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외식 이벤트 이용자들의 지각 위험과 태도.행동 간의 영향 관계 연구 (The Effects of the Food Service Event Users' on Attitude and Behavior Perceived Risk)

  • 성연;이연정
    • 한국조리학회지
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    • 제16권3호
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    • pp.1-13
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    • 2010
  • 본 연구의 목적은 외식 이벤트 이용자들의 지각된 위험 및 태도와 행동 간의 영향 관계를 밝혀 고객 지향적인 외식 이벤트 마케팅의 전략 도출 및 고객의 가치 제고를 효율적으로 실현할 수 있는 방안을 제시하고자 함에 있다 예비 조사는 2008년 5월 9일부터 동년 5월 11일까지 '경남사랑 2008'(경남창원) 외식 이벤트에서 참가자 예비 설문지 조사를 실시하였고, 2차 실증 설문보정은 'Gyeongbuk Food Expo 2008'(경상북도 영주) 동년 11월에 실시하였으며, 본 설문은 '2009 울진대게 국제축제' 대상으로 하여 외식 이벤트를 이용하고 나오는 고객들을 대상으로 출구 조사를 실시하였다. 배포된 설문지는 행사 1일차~2일차에 250부가 배포되었으며 245부가 회수되었으나, 응답이 불성실한 26부를 제외한 219부가 분석에 사용되었다. 연구의 결과는 외식 이벤트 이용자들의 지각 위험은 태도에 영향을 주며, 이용자들은 다양한 상품을 기대하는 것이 아닌 이용자들의 기호와 욕구를 충족시킬 수 있는 상품과 가치 부여만이 이용자 만족과 재이용을 유도할 수 있다는 것으로 이에 따른 이용자의 행동은 외식 이벤트의 홍보에 중요한 역할의 관계가 있음을 나타내고, 이용자 태도에 의한 재구매가 이루어짐을 나타낸다. 추천은 태도에 영향을 받지 않는 것으로 나타났으며, 특히 영양에서는 영양적 가치가 있으면서 유기농 식품을 이용한 외식 이벤트가 금전적인 낭비나 시간 낭비가 될 위험이 적은 외식 이벤트가 될 때 외식 이벤트 이용자들의 만족과 재방문 의도, 구전효과는 높아진다는 것을 알 수 있다.

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