• 복식
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• 제64권3호
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• pp.13-31
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• 2014

This study attempts to analyze relational structures among service failure-related variables after the moderation of fairness in the beauty service industry with the following purposes: First, it aims to review and investigate service failure & service recovery strategies, non-switching intentions after recovery, revisit intention, the intent to provide word-of-mouth recommendations and previous studies on service failure and recovery in the beauty service industry. Second, it targets the analysis of the role of fairness as a variable that moderates relations between service recovery strategies and post-recovery satisfaction in the beauty service industry. For this, the following research method was used: This study has investigated the effect of service failure and its recovery strategies (behavioral recovery strategy, psychological recovery strategy, monetary recovery strategy) on customer satisfaction for beauty service users and used the Structural Equation Model (SEM) to further analyze and verify the effect of the satisfaction on post-satisfaction behavior (non-switching intention, repurchase intention and the intent to provide word-of-mouth recommendations). The SEM was divided into a measurement model and structural model to determine if the model is appropriate and estimate the parameters of the path coefficient. In addition, this study examined to see if fairness (procedural fairness, distributive fairness and interactive fairness) works as a moderating variable while the service recovery efforts affect customer satisfaction. Then, the role of service recovery strategies, targeted to satisfy the customers who were dissatisfied because of service failure, were investigated. In addition, its effect on post-satisfaction behavior was analyzed from the structural aspect, and the moderating role was examined as well. Then, the role of the service recovery strategy, which can be used to satisfy dissatisfied customers, was examined, and the effect of the satisfaction on customer behavior was analyzed from a structural perspective. In addition, the moderating role of fairness was tested. As a result, this study is significant in that it helps service providers formulate service recovery-related strategies.

• Human Ecology Research
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• 제55권3호
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• pp.289-301
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• 2017

This study was to analyze the effects of the career education program for students with disabilities. The analysis was performed based on two research questions. First, the total effect size on the career program for students with disabilities was considered. Second, the difference of the effect size between the sub-groups regarding dependency variables, types of disabilities, types of schools, number of people, and number of sessions was also included for analysis. For this, the author reviewed a database and analyzed 12 previous studies, presented in five master thesis and seven Korean journals from 2005 to 2015 based on the author's selection criteria. Subsequently, 27 effect size was found. The publication bias was analyzed by Rosenthal's fail-safe N. The overall effect size for all studies on the random effect model was 1.717, which was positive and high in value. Given the heterogeneity among the effect size, the subgroup analysis was conducted, and indicated that the effect size was significantly high when the purpose of the program was related to the student's self-decision ability. The results demonstrated that the programs were specified for students with intellectual disabilities, when the schools were elementary, when the number of students in a group was 1-10, and when program sessions lasted more than 21 times, the effect size was high. Implication for the future research and program implication were discussed on these findings.

• 보건행정학회지
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• 제21권2호
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• pp.179-194
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• 2011

Although there have been studies regarding the separating policy of dispensary and medical practice, little study have provided a concrete empirical evidence to what extent the policy objectives are achieved. In this paper, we try to provide empirical evidence whether the policy separating dispensary from medical practice achieved the policy objectives, which representatively are reducing the mis-use or over-use of anti-biotic prescriptions and medicines, and decreasing the government spending for the cost of pharmaceutical support. By comparing the average of the rate of change of the number of medicines prescribed, the rate of anti-biotics prescribed, and the government spending for the cost of pharmaceutical support between the areas where the separation policy was implemented and the exceptional areas, we concluded that it is difficult to conclude that the policy separating dispensary and medical practice achieved its policy objects, as it first announced to achieve in the introduction of the policy in 2000. However, the limitation of this study is that the data, that can thoroughly analyze the effect of separating policy of dispensary from medical practice, cannot be collected as expected. Hence, we could not use a parsimonious empirical model to evaluate the effect of the policy introduced in 2000. Rather we used a simple statistical method to extract enough empirical evidence fro m the data available. In the near future, we would expect to see more research that analyze the exact effect of policy separating dispensary and medical practice with concrete empirical model using more sophisticated dataset.

• 한국콘텐츠학회논문지
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• 제14권10호
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• pp.151-159
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• 2014

본 연구는 요양보호사의 직무만족이 조직몰입에 미치는 영향을 실증적으로 분석하고자 하였다. 연구대상은 전라남도 동부지역의 노인장기요양기관에서 근무하는 요양보호사 230명을 대상으로 우편조사를 실시하였으며, 결측값을 제외한 141부를 분석자료 활용하였다. 조사자료는 SPSS 18.0을 이용하여 빈도분석, 신뢰도분석, t/F-test, 위계적 회귀분석을 실시하였다. 분석결과는 첫째, 요양보호사의 개인적 특성과 직무특성에 따른 조직몰입 차이는 개인적 특성 중 연령과 직무특성 중 기관유형, 근무형태에 따라 조직몰입이 차이가 있는 것으로 나타났다. 둘째, 요양보호사의 개인적 특성과 직무환경 변인을 통제한 상태에서 요양보호사의 직무만족이 조직몰입에 미치는 영향력을 분석한 위계적 회귀분석 결과, 직무만족이 조직몰입에 가장 큰 영향이 있는 것으로 나타났다. 이는 요양보호사들의 조직몰입 수준을 결정짓는 것은 자신의 직무에 대한 만족에 따라 달라짐을 의미한다.

• 디지털융복합연구
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• 제16권2호
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• pp.151-156
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• 2018

이 연구의 목적은 TPM을 대한 주제로 작성된 논문 중 검증이 가능한 18편의 논문을 대상으로 메타분석을 실시하는 것이다. 분석을 위해 5개의 가설을 설정하고 각 연구논문에서 제시한 t값을 투입하여 CMA로 메타분석을 실시하였다. 분석 결과 4개 가설에 있어서 I-square 값이 모두 75%이상인 것으로 나타나 이질성이 매우 큰 것으로 분석되었다. 따라서 모든 연구의 모집단 효과크기는 같다는 귀무가설은 기각되었다. 이질성의 원인은 분석에 사용된 개별연구의 응답자분포, 연구조건, 연구시기, 연구지역 등의 연구특성이 다르기 때문이다. 이러한 경우 효과크기의 차이를 분석하기 위해서는 연구특성별로 구분할 수 있는 개별연구들의 요약 통계량이 필요하다. 그러나 개별연구들에서는 효과차이를 분류할 수 있도록 하는 요약통계량이 제시되지 않아서 이질성의 원인에 대한 분석을 실시할 수 없는 것이 아쉬운 점이라 하겠다.

• Journal of Sport and Applied Science
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• 제5권4호
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• pp.9-14
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• 2021

Purpose: This study aims to empirically analyze fans' responses to the types of Corporate Social Responsibility (CSR) activities implemented by the citizens professional football club and seek strategic measures for the continuous growth of the club and the formation of long-term relationships with fans. The purpose of this study is to investigate the relationship between regional attachment and expansion of fans according to the type of CSR activities of the club, and to examine influencing relationships among the types of CSR activities, regional attachment, and expansion of fans. Research design, data, and methodology: To achieve the purpose of the study, the survey was conducted on 150 home spectators of Seongnam Football Club, and the analysis of the data was conducted using SPSS Window Version 21.0. Correlation analysis, simple regression analysis, and multiple regression analysis were conducted to analyze the relationship between regional attachment and expansion of fans according to the types of CSR activities performed by the Seongnam Citizens Football Club. Results: As a result of the analysis, it was found that CSR activities had a statistically significant effect on regional attachment. In addition, CSR activities were found to have a statistically significant effect on expansion of fans. Finally, it was found that regional attachment had a statistically significant effect on the expansion of fans. Conclusions: Based on these results, CSR activities of the professional football club are considered an opportunity to build regional attachment. In addition, it is thought that the expansion of fans can be achieved through CSR activities.

• Journal of Korea Trade
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• 제23권5호
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• pp.27-44
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• 2019

Purpose - The purpose of this paper is to analyze the net effect of the green total factor productivity (GTFP) of China's manufacturing industry from the China-Korea Free Trade Area (China-Korea FTA) quantitatively. Design/methodology - Firstly, the Global Malmquist-Luenberger (GML) index based on the SBM directional distance function is used to measure the GTFP of China's manufacturing and analyze the driving force for its growth. Secondly, the regression discontinuity quantitative analysis is used to determine the impact of the China-Korea FTA on China's manufacturing GTFP. Findings - Our main findings can be summarized as follows: the China-Korea FTA has promoted the GTFP of China's manufacturing with an effect evaluation mainly resulting from green technology progress. And there is industry heterogeneity in the policy effect on the manufacturing GTFP due to the China-Korea FTA. Namely, policy promotion from the China-Korea FTA is more effective on the GTFP of equipment manufacturing than it is on those of other industries. Originality/value - First, an evaluation and analysis of the GTFP development of China's manufacturing that employs GML index based on SBM directional distance function. Second, a quantitative estimate of China-Korea FTA's net effect on China's manufacturing industrial GTFP that uses regression discontinuity analysis, which is considered to be the closest method to natural experiments and superior to other causal inference methods. Third, an in-depth discussion of the practical steps that China's manufacturing can take to improve GTFP development and integrate China-Korea FTA construction into economic development.

• 대한영양사협회학술지
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• 제11권2호
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• pp.170-178
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• 2005

The purposes of this study were 1) to analyze the effect of the information quality of standard menu system of ERP on the user’s satisfaction 2) to analyze the effect of the information quality of standard menu system of ERP on the user’s performance. The questionnaires were distributed to 260 end users(dietitians, foodservice management managers) in charge of managing the institutional foodservice such as the office(government agencies, factories), schools(universities, middle and high school) and hospitals which were managed by contract foodservice management company “C” in Seoul and Kyunggi. The surveys were performed from July 26 to July 30, 2004. Two hundred and fifty questionnaires were responded(response rate : 96.2%). The statistical analysis was conducted by using SPSS Win(11.5). And the descriptive analysis, factor analysis, reliability test, pearson correlation and simple regression analysis were performed. The results showed that the information quality of standard menu system of ERP have a significant positive effect on the user’s satisfaction(p<0.001) and user’s performance(p<0.001). When constructing standard menu system on ERP in the contract foodservice management company, the information quality of standard menu system of ERP should be guaranteed in order to satisfy the end-user and to improve the user’s performance.

• 융합정보논문지
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• 제10권10호
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• pp.279-289
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• 2020

본 연구의 목적은 뷰티종사자의 재미요인이 직무열의 및 자기효능감에 미치는 영향을 규명하는 것이다. 본 연구의 목적을 달성하기 위하여 서울, 경기 지역 뷰티종사자 324명을 연구대상으로 선정하였다. 연구목적을 규명하기 위한 자료처리는 연구대상의 인구사회학적 변인에 대한 빈도분석, 각 요인별 신뢰도 검증, 요인분석을 실시하였으며, 재미요인, 직무열의 및 자기효능감의 상관관계분석을 사용하였다. 변인들 간의 미치는 영향을 알아보기 위해 다중회귀분석(multi-regression)을 실시하였으며, 이와 같은 연구절차를 거쳐 다음과 같은 연구결과를 도출하였다. 첫째, 뷰티종사자의 재미요인이 직무열의에 미쳤다. 둘째, 뷰티종사자의 재미요인이 자기효능감에 영향을 미쳤다, 셋째, 직무열의가 자기효능감에 영향을 미쳤다.

• 복식문화연구
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• 제16권4호
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• pp.619-633
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• 2008

This study is to compare cultural characteristics and the clothing value between Korean and American college women. Also this study is to analyze the culture effect on the clothing value. The cultural characteristics is explained by Hofstede's five Cultural Dimensions- power distance, individualism, masculinity, uncertainty avoidance and long-term orientation. 800 questionnaires, were utilized for this study. The SPSS 12.0 was used to analyze the technical statistics like average and frequency, 1-test, $x^2$, factor analysis and multiple regression analysis. Also the LISREL 8.0 was used to Perform a confirmatory factor analysis. The result showed, first, there were 5 major cultural differences between Korean and American college women. Comparatively, Korean college women showed higher uncertainty avoidance and long-term orientation, and lower power distance, individualism and masculinity. Second, there were differences in the clothing value aspect. Korean college women considered the aesthetic clothing value to be most important, however, American college women considered the economic clothing value to be most important. Third, there were some differences in the clothing value because of the cultural differences. For Korean college women, there were 5 major cultural differences that had an effect on the aesthetic, social, religious and economic clothing values, however, for America college women, the 5 major cultural differences had an effect on the aesthetic, social, and religious values but no effect on the economic value.