• Title/Summary/Keyword: analytic hierarchy process method

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An Analytic Method for CRM Performance's Measurement Factors of Hotel Management (호텔기업의 CRM 운용성과 측정요인의 분석 방법)

  • Oh, Sang-Young
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.8 no.3
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    • pp.654-659
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    • 2007
  • This study suggests a measure method for measuring variables that are used for hotel corporations' CRM performance. For this purpose, I present a combined method between factor analysis and AHP(Analytic Hierarchy Process) analysis. Factor analysis gives us a result that shows a group of highly correlated variables and another group of less correlated variables. Thus, factor analysis can only give information of factor categorization. Although researchers add ANOVA analysis or regression analysis, these efforts can not connect its results with factor analysis. Therefore, In hotel CRM performance analysis, calculation of each factor's importance is strongly required. For that reason, I suggest a method that combines AHP analysis with factor analysis for Hotel CRM performance measurement.

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An Empirical Study on Supplier Selection based on Analytic Hierarchy Process (공급업체 선정에 대한 의사결정에 관한 연구)

  • Lee, Uk-Gi;Kim, Ju-Wan
    • 한국디지털정책학회:학술대회논문집
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    • 2005.11a
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    • pp.367-381
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    • 2005
  • On the situation cooperating with business partners on the supply chain, systematic decision making process is a critical issue for them. The two major issues of purchasing strategy such as selecting vendors and managing them are important part of their overall business activities. This study mainly focus on the former issue of the vendor selection. Through the empirical study, analytical hierarchy process (AHP) method was applied to select vendors among supplier vendors based on four selection criteria such as the level of quality, product on management ability, delivery, and price. The results of study showed the main criteria of vender selection was the ability of quality management. The vender selected based on AHP and the current selection method was different, but implicitly projected the dilemma situation between quality and price which occurs in decision making process of real life.

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Parts Management Method for Weapon System Parts Standardization (무기체계 부품 표준화를 위한 부품관리 방안)

  • Jung, Hyun-Woo;Shim, Bo-Hyun
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.22 no.2
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    • pp.409-417
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    • 2021
  • The standardization of weapon system parts is one of the elements of parts management and is an important factor for reducing the cost of acquiring and maintaining a weapon system, enhancing its reliability, improving interoperability, alleviating parts obsolescence problems, improving logistics efficiency, and strengthening the military's combat readiness. This study examined how to manage parts of domestic R&D weapon systems, overseas imports weapon system parts, and various commercial parts from a standardization perspective, and to study parts management methods for standardizing parts in the future. This system was used to achieve systematic part standardization in a military weapon system. To this end, this study investigated what elements are used to standardize weapon system parts. The importance and weight of each element were calculated using the AHP (Analytic Hierarchy Process), one of the decision-making techniques, and the design stage standards using the part selection method were studied. Through this, the selection process of standard parts, which has been made according to the experience and subjective judgment of designers and personnel, was improved to propose a systematic and objective method of standardizing weapons parts.

Decision Support for Selecting Workflow Software Products

  • Byun, Dae-Ho
    • Journal of Korea Society of Industrial Information Systems
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    • v.7 no.5
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    • pp.112-120
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    • 2002
  • There are currently several workflow software products on the market, and they vary in their capabilities and features. Since there is no single workflow product that dominates others in all aspects, it is difficult to evaluate their superiority. Few methods are available about their selection. This paper suggests a decision support method for selecting the most appropriate workflow software products using the Analytic Hierarchy Process method. We prioritize the importance of four classes of workflow applications as well as 13 commercial products.

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Application of Analytic hierarchy Process to decide the priority of undeveloped neighborhood park (도시공원 조성의 우선순위 결정에 있어서 계층분석과정 기법의 적용)

  • 박문호
    • Journal of the Korean Institute of Landscape Architecture
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    • v.24 no.1
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    • pp.42-54
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    • 1996
  • Many of urban parks which have been designated for urban planning regulation are not well developed because the priority of investment is inferior to that of other public facilities. Park development is an urgent urban policy and it is hard to decide priority among parks. Therefore, it is necessary to evaluate the priority of park development. Thus the Analytic Hierarchy Process has been introduced because it is suitable for achieving objectivity by collecting the professional opinions. The goals of park development are evaluated by AHP method and the priorities among goals are conservation of natural environment, satisfying the residents' residents' needs, population density, regional pollution, land acquisition cost, ratio of greeneries and facilities within park areas. Priority of park development is decided by the standardization of each individual inventory data and considering of the professional opinions. Among the multi-attribute judgement methods, AHP method may be the most widely used. Despite the critical evaluations of the AHP, such as limitation of the nine-point scale and the rank reversal problem, application of AHP to decide the priority of park development is suitable for actual circumstances.

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Preliminary Estimation of Waste Landfill Sites Using Geo-Spatial Information System and Analytic Hierarchy Process (GSIS와 AHP법을 이용한 쓰레기 매립지 예비 평가 방법)

  • 양인태;김연준;최광식
    • Journal of the Korean Society of Surveying, Geodesy, Photogrammetry and Cartography
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    • v.16 no.1
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    • pp.59-66
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    • 1998
  • According to grow interest in environmental quality with improvements of a standard of living site selection problems of environmental hatred facilities, such as waste landfill sites caused regional conflicts. This study investigates a waste landfill estimation method that was used to storage, management, analysis and display of environmental information provided by goo-spatial information system(GSIS) analytic hierarchy process(AHP) as a decision-making method. If GSIS is integrated with AHP, site selection problems of environmental hatred facilities shall be able to very useful, because of AHP with flexibility which appropriately reflect opinions of the related group.

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Knowledge-Based Model for Forecasting Percentage Progress Costs

  • Kim, Sang-Yong
    • Journal of the Korea Institute of Building Construction
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    • v.12 no.5
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    • pp.518-527
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    • 2012
  • This study uses a hybrid estimation tool for effective cost data management of building projects, and develops a realistic cost estimation model. The method makes use of newly available information as the project progresses, and project cost and percentage progress are analyzed and used as inputs for the developed system. For model development, case-based reasoning (CBR) is proposed, as it enables complex nonlinear mapping. This study also investigates analytic hierarchy process (AHP) for weight generation and applies them to a real project case. Real case studies are used to demonstrate and validate the benefits of the proposed approach. By using this method, an evaluation of actual project performance can be developed that appropriately considers the natural variability of construction costs.

Development of Intelligence Electric Power Quality Assessment Model (지능형 전기품질 평가모델 개발)

  • Lee, Buhm;Choi, Nam-Sup;Kim, Kyung-Min
    • Journal of Institute of Control, Robotics and Systems
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    • v.13 no.6
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    • pp.531-536
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    • 2007
  • This paper presents a power quality assessment model based on the Analytic hierarchy process. This model can assess unified power quality index which provide an overall performance of the distribution system. To obtain the unified power quality index, we propose the use of the AHP model which has three states: [Ideal]-[Actual]-[Worst]. The proposed method is especially useful and effective for planning. We have applied the proposed method to an actual relatively large system, and verified the usefulness.

Group Decision Support with Analytic Hierarchy Process (계층적 분석기법을 활용한 그룹의사결정 지원)

  • An, Byung-Suk
    • Journal of the military operations research society of Korea
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    • v.28 no.1
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    • pp.83-96
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    • 2002
  • The Analytic Hierarchy Process (AHP) is well suited to group decision making and offers numerous benefits as a synthesizing mechanism in group decisions. To date, the majority of AHP applications have been in group settings. One reason for this may be that groups often have an advantage over individual when there exists a significant difference between the importance of quality in the decision and the importance of time in which to obtain the decision. Another reason may be the best alternative is selected by comparing alternative solutions, testing against selected criteria, a task ideally suited for AHP. In general, aggregation methods employed in group AHP can be largely classified into two methods: geometric mean method and (weighted) arithmetic mean method. In a situation where there do not exist clear guidelines for selection between them, two methods do not always guarantee the same group decision result. We propose a simulation approach for building group consensus without efforts to make point estimates from individual diverse preference judgments, displaying possible disagreements as is natural in group members'different viewpoints.

An Analysis on the $CO_2$ Reduction and Sequestration Technology using the AHP (AHP를 이용한 $CO_2$ 저감 및 처리기술 분석)

  • 이덕기;최상진;박수억;하영진;이정태
    • Journal of Energy Engineering
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    • v.13 no.3
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    • pp.219-227
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    • 2004
  • World have been encouraged to develop technologies that contribute to CO$_2$ emission reduction for many years. Those technologies can be categorized into capture, storage or sequestration, utilization, etc. There have been lots of efforts, in Korea, to develop the technology as well. In this paper, the impact factors of the technologies, especially in CDRS (Carbon Dioxide Reduction & Sequestration Center), were selected and were weighed by SMM (Storing Models Method) and AHP (Analytic Hierarchy Process) in order to evaluate the four representative areas of the technologies.