• Title/Summary/Keyword: alternative service

Search Result 1,032, Processing Time 0.026 seconds

An Analysis on Elementary School Teachers' Expectation and Reality for Science Experiment in-service Training Program (과학 실험 연수에 대한 초등 교사들의 기대와 실태 분석)

  • Jeong, Jae-Hoon;Kim, Young-Shin
    • Journal of Korean Elementary Science Education
    • /
    • v.29 no.3
    • /
    • pp.316-325
    • /
    • 2010
  • The purpose of this study was to analyze elementary school teacher' expectation and reality before and after science experiment in-service training program. The surveys for before and after in-service training were conducted among 231 elementary school teachers who participated for science experiment in-service training. 5 elementary school teachers who took part in surveys were interviewed after training. The results of this study are as follows: First, teachers' interest for science increased regardless of willingness to training participation through science experiment training. Second, discussion for science teaching strategies were not enough while the training recognized with experiments and lecture of instructors mainly. Third, teachers prefered alternative experiments and practical experience of experiments to lecture and basic experiments based on textbook. Forth, assessment of teachers in training must be improved.

  • PDF

Field Service Engineer Replenishment Policy Assessment Using a Discrete-Event and Agent-Based Simulation Model : A Case Study (Discrete-event와 Agent 기반의 시뮬레이션을 이용한 현장 서비스 요원 보급 정책 평가 사례 연구)

  • Suh, Eun Suk
    • Journal of Korean Institute of Industrial Engineers
    • /
    • v.41 no.6
    • /
    • pp.588-598
    • /
    • 2015
  • In this paper, a simulation model for assessing the impact of alternative field service engineer replenishment policies is introduced. The end-to-end supply chain simulation model is created using a discrete-event and agent-based simulation model, which enables accurate description of key individual entities in the investigated supply chain, such as field service engineers. Once the model is validated with the historical data, it is used to assess the impacts of field service engineer replenishment policies for a major printing equipment manufacturing firm.In the case study, newly proposed replenishment policies for post-sale distribution supply chain are assessed for the level of service improvement to end customers.

A QoS-aware Web Services Selection for Reliable Web Service Composition

  • Nasridinov, Aziz;Byun, Jeongyong
    • Proceedings of the Korea Information Processing Society Conference
    • /
    • 2012.04a
    • /
    • pp.586-589
    • /
    • 2012
  • Web Services have been utilized in a wide variety of applications and have turned into a key technology in developing business operations on the Web. Originally, Web Services can be exploited in an isolated form, however when no single Web Service can satisfy the functionality required by a user, there should be a possibility to compose existing services together in order to fulfill the user requirement. However, since the same service may be offered by different providers with different non-functional Quality of Service (QoS), the task of service selection for Web Service composition is becoming complicated. Also, as Web Services are inherently unreliable, how to deliver reliable Web Services composition over unreliable Web Services should be considered while composing Web Services. In this paper, we propose an approach on a QoS-aware Web Service selection for reliable Web Service composition. In our approach, we select and classify Web Services using Decision Tree based on QoS attributes provided by the client. Service classifier will improve selection of relevant Web Services early in the composition process and also provide flexibility to replace a failed Web Services with a redundant alternative Web Services, resulting in high availability and reliability of Web Service composition. We will provide an implementation of our proposed approach along with efficiency measurements through performance evaluation.

A Study on Wireless Information Services Based on WiBro Service (휴대인터넷(WiBro)기반의 정보서비스 활용방안에 관한 연구)

  • Kim, Yong
    • Journal of the Korean BIBLIA Society for library and Information Science
    • /
    • v.17 no.1
    • /
    • pp.305-324
    • /
    • 2006
  • The requirements to use high speed internet under wireless environment are increased. To satisfy the requirements. the WiBro service combining high speed of wired internet service with mobility of wireless internet service will be launched as an alternative. This paper reviews and analyzes its overview, features, and comparison with existing mobile internet and wireless LAN in the information providing aspect. This paper also proposes how to adapt mobile information service and how to satisfy the requirements to construct mobile library based on the WiBro service. With the current problems in mobile-based information services provided by libraries. especially this paper proposes information service areas. considerations to provide information services, and service provisioning method based on the WiBro service.

The Antecedents of Switching Cost and its Effect on Customer Loyalty in Digital Music Service Industry (온라인 음악서비스 산업에서 전환비용의 선행요인 및 전환비용이 고객충성도에 미치는 영향)

  • Kang, Sung-Min;Uhm, Gi-Heon
    • Asia pacific journal of information systems
    • /
    • v.20 no.2
    • /
    • pp.157-180
    • /
    • 2010
  • Rapid development of information technology has generated a new industry and market. In particular, network technology such as the Internet and other computer networks made transaction activities switched from traditional offline commerce to e-commerce. Among them, digital content is bit-based object which is created and distributed through electronic environment. In particular, many entertainment contents such as the music, the movies, and the computer game softwares are main products. Although digital content commerce has high potential demand, it lacks the consideration about the factor related to maintaining existing customer such as customer loyalty and switching costs. There has been a number of research on customer loyalty and other factors affecting it in the traditional electronic commerce environment, but there is a lack of research which examines the characteristics of digital content. The study about the effect of switching costs on customer loyalty in digital content commerce is necessary because the customers of digital content commerce market are from those of other e-commerce market or traditional offline commerce market. In addition, customer loyalty and switching costs are important factors because they may build up greater customer retention. For that reason, this study focused on examining the relationships among switching costs, antecedents for switching costs, and customer loyalty in online digital music service industry. The study has three major purposes: (1) to find antecedents of switching costs on digital content commerce and examine effect of antecedents for switching costs; (2) to identify effect of switching costs on customer loyalty in digital content commerce and examine moderating effects of alternative attractiveness; (3) to identify the differences of antecedents for switching costs by contents transmission type(streaming service and downloading service). And, the online digital music service industry is selected in this study since there are many users and transactions incurring. To accomplish these purposes, a survey questionnaire was developed and distributed to 256 informants. Survey instrument was developed based on previous research and pre-established survey items. Total of 206 surveys are collected and used in the data analysis. Among the respondents, 56.8% is male and 43.2% is female. Also, 86 responses were streaming service user group and 120 responses were download service user group. These data was analyzed using regression analysis. Major findings of empirical analysis can be summarized as follows. First, switching costs have positive effect on customer loyalty in digital content commerce environment. Second, the influence of switching costs on customer loyalty increases under conditions of high alternative attractiveness. Third, DRM convenience and breadth of use have positive effect on switching costs. The findings imply that the digital content provider should pay more attention to switching costs in addition to customer satisfaction in order to attract customers. Also, increasing the convenience of DRM use by securing the convenience of user interface and expanding the support device and increasing the service use scope by providing diverse value-added service helps to create a switching barrier. The result of the study can become a practical use in marketing strategy for maintaining existing customer. In particular, switching barrier is very important under conditions of high competition in the online music service market. This study can be used as a basis for further studies about customer retention in digital content commerce.

Pre-service Biology Teachers' Perspectives about Biological Competition and Adaptation (생물학적 경쟁과 적응에 대한 예비 생물 교사의 인식)

  • Jo, Jiseon;Cha, Heeyoung;Yang, Pilseung
    • Journal of The Korean Association For Science Education
    • /
    • v.36 no.5
    • /
    • pp.801-814
    • /
    • 2016
  • The purpose of this study is to find out whether pre-service biology teachers' biological meanings of competition and adaptation is the same as everyday meanings to understand natural selection and evolution. Fifty three pre-service biology teachers answered written tests and thirteen of them were interviewed. The tests on general meanings on competition and adaptation, tests on biological meanings on competition and adaptation and tests on natural selection were administered. Questions on semi-structured interviews were composed of only biological meanings about competition and adaptation. Analyzing data through four steps, pre-service biological teachers' general meanings on competition and adaptation were compared with the definitions of Korean dictionary and compared with biological definitions. Pre-service teachers' alternative conceptions about biological competition and adaptation were classified and the alternative conceptual types were checked when explaining natural selection and evolution. They realized competition is battle for intention or purpose like everyday meaning of competition. However, they didn't realize adaptation happen in the population level. They thought that adaptation, like in everyday life meaning, is getting suitable to environment for survival on an individual level. By relating adaptation to evolution, they thought that long-lasting adaptation become evolution. This study has significance with respect to suggesting the alternative concepts of competition and adaptation based on effective evolution teaching from constructivism viewpoint and highlighting the importance of the concepts of biological competition and adaptation, which have been concerned rarely for a long time.

The Effects of Service Quality on Emotions, Behavior Intention and Local Development Performance in the Ulsan Night Market (울산 야시장 서비스 품질이 감정, 행동의도 및 지역발전성과에 미치는 영향)

  • Seo, Kyung-Hwa
    • Culinary science and hospitality research
    • /
    • v.23 no.8
    • /
    • pp.40-53
    • /
    • 2017
  • This study identified the important service quality of the emerging night market as an alternative for the revitalization of the traditional market. This study also was to analyze the effects of service quality on customers' emotions, behavior intention and local performance in night market, and to provide an effective operation plan. The collected data were analyzed by frequency analysis, factor analysis, reliability analysis and multiple regression analysis using SPSS 16.0 Version, a statistical package program, and various results were discovered. First, all the service quality factors (convenience, food, event program, physical environment) had a positive (+) effect on positive emotion, and the service quality factors except event program had a negative (-) effect on negative emotions. Second, the service quality factors had a partially positive (+) effect on behavior intention and local performance. Third, the positive and negative emotions had a effect on behavior intention, however, the positive emotions had a positive (+) effect on local performance. Consequently, the present study confirmed that service quality in the night market is important factors for emotions, behavior intention, and local performance. Therefore, the findings of this study is capable of being the basic data for revitalizing the traditional market in the future.

Pre-Service Elementary Teachers' Understanding of Planetary Revolution Movement and Their Explanatory Models (행성의 공전 운동에 대한 초등 예비교사의 이해와 설명 모델)

  • Maeng, Seungho
    • Journal of Korean Elementary Science Education
    • /
    • v.40 no.1
    • /
    • pp.1-12
    • /
    • 2021
  • This study investigated pre-service elementary teachers' understanding of the planetary revolution movement of Mars and their explanatory models to show how the Sun-Earth-Mars system worked. An assessment item set using five celestial maps drawn from the Stellarium was designed to probe pre-service teachers' understanding of the prograde-retrograde motion of Mars. Among 23 participants, only four showed scientifically accurate understanding of Mars movement and drawing correct explanatory models for the planetary movement. Even the pre-service teachers who construed correctly prograde and retrograde motions of Mars showed a clockwise movement model due to their intuitive perceptions of Mars movement data from the celestial maps. Pre-service teachers with poor understanding of planetary movement also showed weak explanatory models due to their limited observation or lower spatial thinking. Although the planetary motion is not an easy topic for pre-service elementary teachers, it can be argued if the alternative approach, such as using appropriate observational data of a planet and changing the frames of reference between Earth-based view and Space-based view, is employed effectively in teaching planetary motion, pre-service teachers can reach the upper level of leaning planetary motion in terms of the planet's revolution.

A study on policy of elders' long term care services: Focusing on problems of insurance system and solutions

  • Quan, Zhi-Xuan
    • The Journal of Economics, Marketing and Management
    • /
    • v.4 no.3
    • /
    • pp.7-11
    • /
    • 2016
  • The purpose of this study is to examine the long term care insurance system that has been 9 years and to understand issues arose during settlement of the insurance system in accordance with provision of solutions to increase the quality of elders' long term care service. Also, the study is aiming at providing contribution to both satisfaction of customers and workforces at the field along with achievement of the primary goal that the elders' care service policy was aiming at. To achieve the purpose of the study, authors gathered and analyzed reports and literatures from books published domestically, governmental open data and statistical data related to policy on long term care service insurance for elders to examine current problematic issues of long term care insurance and to explore ways to improve by having case studies of advanced countries. The result of this study shows that there are differences in the way how participants of the programs react to registering to insurance of program for supporting elderly persons' social activities and employment despite Korean government is operating the programs along general guidance for the programs as a standardized guideline.

경쟁력제고를 위한 한국 자동차산업의 최적 유통구조에 대한 소고

  • 전달영
    • Journal of Distribution Research
    • /
    • v.2 no.1
    • /
    • pp.59-85
    • /
    • 1997
  • The automobile industry in Korea has grown to the fifth in the world in terms of production capacity. In spite of the production growth, the marketing aspects such as distribution and customer service in the auto industry are still behind the world-class. Thus, the major purposes of this paper are as follows. The first is to analyze competitive structure of the industry and to compare distribution strategies of the major auto firms(Hyundai, Daewoo, and Kia). The second is to theoretically explain the transition from the vertical marketing system to the dealer system using transaction cost analysis. The third is to compare auto distribution channels in Korea with those in the U.S. and Japan. Finally, an optimal channel stucture in the auto industry is suggested after reviewing five alternative channel structures such as corporate-owned VMS, sales-specializing firm, multiplex system(VMS+limited dealer system), dual sales channel, and advanced dealer system. In the short-run, sales-specilizing firm was suggested as an optimal channel system to enhance customer satisfaction by integrating sales and customer service. In the long-run, advanced dealer system through regional differentiation was desirable for an optimal channel structure by organically integrating new car sales, used car sales, and after service to provide total marketing service to customers.