• Journal of the Korean Society for Library and Information Science
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• v.44 no.2
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• pp.157-176
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• 2010

The purpose of this study is to analyze information needs and information usage of academic information users. This study aims to identify more specific information needs through an analysis of the gap between undergraduate and graduate users. Interviews with 20 users of K and S University were conducted for this study. As the result of this study, we found that the information needs from undergraduate and graduate users are different. The undergraduate users were less satisfied (30%) with information results than the graduate (90%) users and types of their needed information were more diversified. Additionally, the study suggests that information services for undergraduate users should be developed more seriously because their information satisfaction was considerably lower even though they actively utilize information.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.25 no.2
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• pp.165-187
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• 2014

This study aimed to analyze users' behaviors to use mobile services of academic libraries by indirectly observing users' experiences based on their diaries. Ultimately, this study intended to contribute to the development of mobile services in academic libraries by helping academic libraries understand users and their needs of mobile services. For this, diary method was conducted with 20 students at two academic libraries. These participants should report detailed process and thoughts immediately after using mobile library services at least once a day during a week. Totally 137 diaries were collected. And then this study conducted a content analysis to figure out what information needs they had, whether or not the needs were solved, what menu they selected, and what steps and gaps they got. In addition, on the basis of the findings, this study suggested further steps for improving mobile services at academic libraries.

• Journal of Korean Library and Information Science Society
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• v.43 no.2
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• pp.179-201
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• 2012

Currently, most academic libraries provide OPAC 2.0 service which applies Web 2.0 based-internet search engine to OPAC. The new service is for the users' convenience and so the considerations for the users' opinions are of great importance for each of services. The objectives of the study were to investigate perceptions of the students as the main user for academic library on the importance for the main services of OPAC 2.0 and analyzed information sources and the reasons for book search by the virtue of this service. The study showed that there were the users' high expectations on accuracy and satisfaction for OPAC 2.0, and the main searching information source was the OPAC of the universities to which the users belong due to familiar screen as well as convenient reading and book loan through it. The OPAC 2.0 service needs to be improved with the consideration of the users' opinions.

• Journal of the Korean Society for information Management
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• v.23 no.3 s.61
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• pp.205-221
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• 2006

To investigate the present states and analyze the library anxiety among academic library users, A University library users sampled systematically and surveyed. Data collected from 707 students are analyzed and compared with the previous studies. The average LAS score is 2.55 and show differences in sex, grade levels, and major areas of study. Library use instruction reduces anxiety subscale of barriers with staff. Library anxiety is also differed according to the frequency of library visit. Especially, the anxiety subscale of affective barriers is decreased according to the grade level and frequency of library visit. Based on the results, recommendations are suggested to overcome the library anxiety.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.31 no.1
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• pp.21-42
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• 2020

This study aimed to analyze library anxiety among international users in various aspects and make suggestions for alleviating library anxiety. Subjects were 'international users using the academic library' not only including international students but also including international professors and researchers to analyze library anxiety in various aspects. S university with most international users was selected for the study, and the surveys were distributed. The questionnaires completed by 369 international users were analyzed. The overall average of library anxiety among international users is 2.96, and 'knowledge of the library' appears to be the greatest source of library anxiety among international users. An analysis revealed that variables including status, nationality, library instruction, the reason for using the library, Korean proficiency, and cultural understanding contributed significantly to the library anxiety level. Based on these findings, recommendations for library service, staffing, environment, and resources were made to help alleviate library anxiety.

• Journal of the Korean Society for information Management
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• v.38 no.3
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• pp.41-71
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• 2021

The National Assembly record is considered one of the most valuable public records because it has great value as a historical evidence of democracy. Therefore, it is not only used as a reference or evidence for work, but also used for academic purposes. Academic information users can improve their intellectual skills in our society, lead to indirect innovation, and provide customized services to them, which can increase the continuous viewing and utilization rate of records management institutions. Therefore, the purpose of this study was to propose a plan to activate the academic information service of the National Assembly Records Preservation Center, which is in charge of the National Assembly records. To this end, interviews were conducted with practitioners in charge of literature research, case studies, and services at the National Assembly Archives and users of academic information. It proposed improving awareness of the National Assembly Archives, strengthening online services, and customized user services.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.24 no.2
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• pp.205-230
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• 2013

Academic libraries are trying to develop fully mobile web sites and mobile applications so that users can access to their services even using mobile devices. As the mobilization trends of library services increase in quantity, we need to more focus on what mobile services users want, ultimately for the growth with quality. This study seeks to explore users' needs and uses of mobile library services and then suggests solutions for improving the mobile services in academic libraries. This study conducted on and off-line surveys with 608 students from two universities, which have provided active mobile services with both a mobile web site and an application. The questionnaire was designed to elicit information on respondents' frequency of mobile library visit, the purpose of visit, the reason to use/not use, how to access to the services, the preferred types of the services, satisfaction and dissatisfaction factors, and urgently needed improvements. Based on the findings, this study discussed strategies to improve the quality of mobile services and to increase in users' visit.

• Journal of the Korean Society for information Management
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• v.35 no.4
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• pp.263-284
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• 2018

Academic libraries need to select and purchase essential collections to support students and faculty in education and research. Therefore, libraries reflect patrons' information needs on collection development through patron purchase requests. This study analyzed the pattern and efficiency of patron purchase requests in a longer-term perspective; for over a decade. Patron purchase requests show different tendencies depending on academic characteristics, which enabled libraries to identify the users' information needs in various subjects. Typically users contributed to collection development by expressing information needs in their fields of study through purchase requests. In the meantime, users in certain fields showed interest in other subject areas besides their own to select general books on various topics. Through this study, it became evident that a major portion of library collections were affected by active purchase requests from a small number of users. However those books were proven to be in demand in terms of effectiveness. Patron-driven acquisition is being implemented as an effective collection development policy.

• Journal of Information Science Theory and Practice
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• v.5 no.3
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• pp.48-60
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• 2017

The purpose of this paper is to understand the profiles of users and their motivations in sharing research articles on Twitter. The goal is to contribute to the understanding of Twitter as a new altmetric measure for assessing impact of research articles. In this paper, we extended the previous study of tweet motivations by finding out the profiles of twitter users. In particular, we examined six characteristics of users: gender, geographic distribution, academic, non-academic, individual, and organization. Out of several, we would like to highlight here three key findings. First, a great majority of users (86%) were from North America and Europe indicating the possibility that, if in general, tweets for research articles are mainly in English, Twitter as an alternative metric has a Western bias. Second, several previous altmetrics studies suggested that tweets, and altmetrics in general, do not indicate scholarly impact due to their low correlation with citation counts. This study provides further details in this aspect by revealing that most tweets (77%) were by individual users, 67% of whom were nonacademic. Therefore, tweets mostly reflect impact of research articles on the general public, rather than on academia. Finally, analysis from profiles and motivations showed that the majority of tweets (from 42% to 57%) in all user types highlighted the summary or findings of the article indicating that tweets are a new way of communicating research findings.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.23 no.4
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• pp.369-390
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• 2012

This research analyzed the type of major research and support services provided by libraries in academic institutions. The research also investigated the awareness of users using the research and support services. We found that the awareness was influenced by users' major and status. In particular, prior usage of the services had statistically significant result depending on users' major and status. On the other hand, the rank of faculty members or the year of study for students were found to not have a significant influence on the general perception of the research support services. We also found that researchers require the support services in every stages of their study. In addition, the preference of training method and research guidance for such services differed by users' major.