• Title/Summary/Keyword: Workflow Management Systems

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Development of a Web-based User Experience Certification System based on User-centered System Design Approach (사용자 중심의 웹 기반 제품 사용경험 인증·평가 시스템 개발)

  • Na, Ju Yeoun;Kim, Jihee;Jung, Sungwook;Lee, Dong Hyun;Lee, Cheol;Bahn, Sangwoo
    • The Journal of Society for e-Business Studies
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    • v.24 no.1
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    • pp.29-48
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    • 2019
  • Recently, product design innovation to improve user experience has been perceived as a core element of enterprise competitiveness due to the fierce market competition and decrease of the technological gap between companies, but there is insufficient services to support the product experience evaluation of small and medium-sized companies (SMCs). The aim of this study is to develop a web-based product user experience evaluation and certification system supporting product design practices for SMCs. For system interface design, we conducted systematic functional requirement elicitation methods such as user survey, workflow analysis, user task definition, and function definition. Then main functions, information structure, navigation method, and detailed graphic user interfaces were developed with consideration of user interactions and requirements. In particular, it provides the databases for evaluation efficiency to support the evaluation process above a certain level of performance and efficiency, and knowledge databases to utilize in the evaluation and product design improvement. With help of the developed service platform, It is expected that the service platform would enhance SMCs' product development capability with regard to the user experience evaluation by connecting the consulting firms with SMCs.

An Object-Oriented Design Framework for Developing Product-Service Systems (제품-서비스 시스템 개발을 위한 객체 지향 설계 프레임워크 개발)

  • Oh, Hyung Sool;Moon, Seung Ki
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.38 no.4
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    • pp.168-176
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    • 2015
  • Trends of integrating products and services lead to the emergence of Product-Service System (PSS). To implement and embody a PSS solution in new product development, a comprehensive design framework is allowed designers to facilitate the design factors of the PSS in complex business environments. A physical product, containing functionalities for services, is the role of medium between customers and a manufactures. Customers can access those metaphysical interfaces to utilize the product fully or expand its performances. The PSS is aiming to prolong its lifecycle while maintaining its expected quality. Since the quality can be represented as a measure which belongs to user's perspective, guaranteeing certain level of quality can be interpreted to sustaining customer satisfaction. The objective of this paper is to propose a PSS design framework to identify design factors for developing products and services by integrating object-oriented concepts and blueprinting in context of a business ecosystem. The proposed model is developed based on relationship products and services matching with their design factors. The products and the services are then brought together to form a PSS. Functions and processes can be categorized to identify the design factors in different levels using the object-oriented concepts. Objected-oriented concepts provide PSS analysis tools for describing a business process or a workflow process in the PSS. The blueprint is used to identify the relationships between the products functions and the service processes that are offered as part of a job. To demonstrate of the effectiveness of the proposed model, we use a case study involving a smart phone.

Improvement Strategies for the Management and Status Inspection System of National Survey Control Point Markers (국가 측량기준점 표지 관리 및 조사체계의 개선방안)

  • Min, Kwan-Sik
    • Journal of Cadastre & Land InformatiX
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    • v.53 no.2
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    • pp.93-106
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    • 2023
  • The objective of this study is to improve the survey rate and reliability of survey control point marks, which serve as the foundation for location-based services. Within the scope of this research, we have inspected the current status and reporting systems for national control point marks, public control point marks, and cadastral control point marks, identifying various issues. To tackle these challenges, we have prepared proposals for new unit cost calculations for national control point mark inspections, enhancements to the inspection and reporting systems for survey control point marks, and preliminary reporting procedures for surveyors using these control point marks. Additionally, we have established a workflow to refine the process of survey control point mark inspections and have proposed an automated system for calculating the unit cost for unreported targets. The study anticipates that these changes will improve the efficiency of future survey control point mark inspection tasks.

A Case Study in Applying Hyperautomation Platform for E2E Business Process Automation (E2E 비즈니스 프로세스 자동화를 위한 하이퍼오토메이션 플랫폼 적용방안 및 사례연구)

  • Cheonsu Jeong
    • Information Systems Review
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    • v.25 no.2
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    • pp.31-56
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    • 2023
  • As the COVID-19 pandemic is prolonged, non-contact work has increased, as well as the demand for automation of simple and repetitive questions and tasks with success of using them. Therefore, companies are attempting to expand the area of automated business and apply various technologies such as AI to complex and various business processes of E2E to provide automation of all business. However, the extension to Intelligent Process Automation (IPA) is still in its beginning stage so that it is difficult to find practical use cases and related solutions. In this aspect, it is safe to say that there is insufficient evidence for companies which have various and complex enterprise processes to make a decision about the adoption. In this study, to solve this problem, a Hyper Automation Platform (HAP) that consists of RPA, Chatbot, and AI technology was proposed. Moreover, an implementation method that can bring intelligent process automation using HAP, and practical use-cases were provided so that it makes it possible to review the implementation of the HAP objectively and comprehensively. This study is meaningful and valuable to check the feasibility of the Hyper Automation concept and to actively utilize HAP.

A Java-based Dynamic Management Systemfor Heterogeneous Agents (이질적 에이전트를 위한 자바 기반의 동적 관리 시스템)

  • Jang, Ji-Hun;Choe, Jung-Min
    • Journal of KIISE:Computer Systems and Theory
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    • v.26 no.7
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    • pp.778-787
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    • 1999
  • 이제까지 대부분의 다중 에이전트 시스템에서는 에이전트 사회에 속한 모든 응용 에이전트를 작업 요청에 관계없이 처음부터 구동시킨다고 가정하였다. 이러한 에이전트 정적 구동 방법은 에이전트 관리를 단순하게 해주는 이점을 제공하지만 워크플로우 관리나 전자상거래와 같이 매우 많은 수의 에이전트로 구성되는 응용 분야에서는 시스템 과부하와 자원의 낭비 등 많은 문제점을 초래한다. 동적 에이전트 관리는 이에 대한 해결책으로 아주 많은 수의 에이전트를 포함하는 다중 에이전트 시스템에서 현재 수행중인 작업에 관련된 에이전트만을 선별하여 구동시키고, 작업이 끝난 에이전트는 종료시킴으로써 자원의 낭비를 막고 에이전트간의 상호작용 시에 요구되는 에이전트 통신의 복잡도 부담을 감소시키는 효과를 낸다. 본 논문에서는 자바로 에이전트 관리 시스템을 구현하고, 이 관리 시스템을 통해 각기 다른 언어로 개발된 응용 에이전트가 분산된 환경에서 상호 협력을 통해 작업을 수행할 수 있는 기법을 제안한다. 사용자나 다른 에이전트의 요청으로 에이전트를 동적으로 수행시키기 위해 다른 언어로의 확장을 가능하게 하는 Java Native Interface(JNI)를 사용한 기술 및 이러한 이질적인 에이전트간의 원활한 통신을 위해서 KQML 언어 인터페이스를 통한 통신 기능을 제안한다. 이질적 에이전트의 동적 관리를 가능하게 함으로써 다중 에이전트 시스템의 자원 이용 효율성과 확장성을 높이고 다양한 환경 변화에 대한 적응성과 개선된 협동능력을 제공한다.Abstract It has been assumed that all application agents in a multi-agent system are pre-invoked and remain active regardless of whether they are actually used. Although this kind of static agent invocation simplifies the management of agents, it causes several problems such as the system overload and a waste of resources, especially in the areas of the workflow management and the electronic commerce that consist of tens and even hundreds of application agents. A solution for these problems is the scheme of dynamic agent management that selectively invokes only agents that are actually requested and terminates them when they are no longer needed. This method prevents a waste of system resources and alleviates the complexity of agent communications.This paper proposes an agent management system implemented in Java that supports interactions between application agents that are developed using different languages. Dynamic agent invocation is accomplished by Java Native Interface(JNI) that links two heterogeneous methods, and by KQML language interface that facilitates the communications between heterogeneous agents. This scheme of dynamic agent management provides efficient resource usage, easy extensibility, dynamic adaptibility to changes in the environment, and improved cooperation.

Supervisor System Development for Improving Quality of RFID Cold Storage Management Systems (RFID 냉동창고 관리시스템의 품질향상을 위한 슈퍼바이저 시스템 개발)

  • Moon, Mi-Kyeong
    • Journal of the Korea Society of Computer and Information
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    • v.19 no.6
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    • pp.109-117
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    • 2014
  • A cold storage is a warehouse of a insulated building with cooling installations. It has many different types of cold rooms with temperatures below 0 degrees Celsius, and the sequential workflow such as receiving, picking and packing runs in that rooms. Recently, the cold storages have adopted RFID technology, and consequently, warehouse product management in them are becoming intelligent and network. However, information inconsistency in warehouses caused by physical and logical errors reduces reliability in the RFID cold storage management system and worsens their work efficiency. Therefore, it is necessary to develop an early detection system to identify errors. In this paper, we suggest a supervisory system detecting logical errors on business processes of the RFID cold storage. It is composed of a master supervisor and mobile supervisor. In the master supervisor, the manager can set the constraints conditions and get alerts, and in the mobile supervisor, the workers confirm and deal with these faults directly. The supervisory system improve reliability of the RFID cold storage management system by recognizing a failure to identify physically and logically using these constraint conditions. This paper shows that the supervisory system can reduce the average recovery time to improve reliability by decreasing the time for detecting and analyzing errors in the RFID cold storage management system.

Dynamic Memory Allocation for Scientific Workflows in Containers (컨테이너 환경에서의 과학 워크플로우를 위한 동적 메모리 할당)

  • Adufu, Theodora;Choi, Jieun;Kim, Yoonhee
    • Journal of KIISE
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    • v.44 no.5
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    • pp.439-448
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    • 2017
  • The workloads of large high-performance computing (HPC) scientific applications are steadily becoming "bursty" due to variable resource demands throughout their execution life-cycles. However, the over-provisioning of virtual resources for optimal performance during execution remains a key challenge in the scheduling of scientific HPC applications. While over-provisioning of virtual resources guarantees peak performance of scientific application in virtualized environments, it results in increased amounts of idle resources that are unavailable for use by other applications. Herein, we proposed a memory resource reconfiguration approach that allows the quick release of idle memory resources for new applications in OS-level virtualized systems, based on the applications resource-usage pattern profile data. We deployed a scientific workflow application in Docker, a light-weight OS-level virtualized system. In the proposed approach, memory allocation is fine-tuned to containers at each stage of the workflows execution life-cycle. Thus, overall memory resource utilization is improved.

A Conceptual Approach for Discovering Proportions of Disjunctive Routing Patterns in a Business Process Model

  • Kim, Kyoungsook;Yeon, Moonsuk;Jeong, Byeongsoo;Kim, Kwanghoon
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • v.11 no.2
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    • pp.1148-1161
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    • 2017
  • The success of a business process management system stands or falls on the quality of the business processes. Many experiments therefore have been devoting considerable attention to the modeling and analysis of business processes in process-centered organizations. One of those experiments is to apply the probabilistic theories to the analytical evaluations of business process models in order to improve their qualities. In this paper, we excogitate a conceptual way of applying a probability theory of proportions into modeling business processes. There are three types of routing patterns such as sequential, disjunctive, conjunctive and iterative routing patterns in modeling business processes, into which the proportion theory is applicable. This paper focuses on applying the proportion theory to the disjunctive routing patterns, in particular, and formally named proportional information control net that is the formal representation of a corresponding business process model. In this paper, we propose a conceptual approach to discover a proportional information control net from the enactment event histories of the corresponding business process, and describe the details of a series of procedural frameworks and operational mechanisms formally and graphically supporting the proposed approach. We strongly believe that the conceptual approach with the proportional information control net ought to be very useful to improve the quality of business processes by adapting to the reengineering and redesigning the corresponding business processes.

Market in Medical Devices of Blockchain-Based IoT and Recent Cyberattacks

  • Shih-Shuan WANG;Hung-Pu (Hong-fu) CHOU;Aleksander IZEMSKI ;Alexandru DINU;Eugen-Silviu VRAJITORU;Zsolt TOTH;Mircea BOSCOIANU
    • Korean Journal of Artificial Intelligence
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    • v.11 no.2
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    • pp.39-44
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    • 2023
  • The creativity of thesis is that the significance of cyber security challenges in blockchain. The variety of enterprises, including those in the medical market, are the targets of cyberattacks. Hospitals and clinics are only two examples of medical facilities that are easy targets for cybercriminals, along with IoT-based medical devices like pacemakers. Cyberattacks in the medical field not only put patients' lives in danger but also have the potential to expose private and sensitive information. Reviewing and looking at the present and historical flaws and vulnerabilities in the blockchain-based IoT and medical institutions' equipment is crucial as they are sensitive, relevant, and of a medical character. This study aims to investigate recent and current weaknesses in medical equipment, of blockchain-based IoT, and institutions. Medical security systems are becoming increasingly crucial in blockchain-based IoT medical devices and digital adoption more broadly. It is gaining importance as a standalone medical device. Currently the use of software in medical market is growing exponentially and many countries have already set guidelines for quality control. The achievements of the thesis are medical equipment of blockchain-based IoT no longer exist in a vacuum, thanks to technical improvements and the emergence of electronic health records (EHRs). Increased EHR use among providers, as well as the demand for integration and connection technologies to improve clinical workflow, patient care solutions, and overall hospital operations, will fuel significant growth in the blockchain-based IoT market for linked medical devices. The need for blockchain technology and IoT-based medical device to enhance their health IT infrastructure and design and development techniques will only get louder in the future. Blockchain technology will be essential in the future of cybersecurity, because blockchain technology can be significantly improved with the cybersecurity adoption of IoT devices, i.e., via remote monitoring, reducing waiting time for emergency rooms, track assets, etc. This paper sheds the light on the benefits of the blockchain-based IoT market.

A Context-Aware System for Reliable RFID-based Logistics Management (RFID 기반 물류관리의 신뢰성 향상을 위한 상황인지 시스템 개발)

  • Jin, Hee-Ju;Kim, Hoontae;Lee, Yong-Han
    • The Journal of Society for e-Business Studies
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    • v.18 no.2
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    • pp.223-240
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    • 2013
  • RFID(Radio Frequency Identification) is use of an RFID tag applied to object for the purpose of identification and tracking using radio waves. Recently, it is being actively researched and introduced in logistics and manufacturing. RFID portals in supply chains are meant to identify all the tags within a given interrogation zone. Hence the hardware and software mechanisms for RFID tag identification mostly focus on successful read of multiple tags simultaneously. Such mechanisms, however, are inefficient for determining moving direction of tags, sequence of consecutive tags, and validity of the tag reads from the viewpoint of workflow. These types of problems usually cause many difficulties in RFID portal implementation in manufacturing environment, there by having RFID-system developers waste a considerable amount of time. In this research, we designated an RFID portal system with SDO(Sequence, Direction, and Object-flow)-perception capability by using fundamental data supplied by ordinary RFID readers. Using our work, RFID system developers can save a great amount of time building RFID data-capturing applications in manufacturing environment.