• 한국산학기술학회논문지
• /
• 제15권5호
• /
• pp.2859-2869
• /
• 2014

본 연구는 간호조무사의 직무영역별 직무분석을 통한 직무특성이 직무만족도와 스트레스에 미치는 영향을 연구하고자 한다. 연구대상자는 서울시에 소재하고 있는 의료기관에 근무 중인 간호조무사 469명을 대상으로 2013년 5월 1일부터 9월 4일까지 연구를 실시하였다. 본 연구의 실증분석은 모두 유의수준 5%에서 검증하였으며 통계처리는 SPSS/WIN18.0프로그램을 사용하였고 빈도분석과, t-test와 일원변량분석 및 다중회귀분석을 실시하였으며 다중범위검증을 통계적으로 분석하였다. 분석결과 간호조무사의 자격증취득 연도와 연령, 최종학력에 따른 직무만족도에서 유의미한 차이가 나타났다. 그리고 직무특성에 따른 직무만족도 차이에서는 근무지와 담당직무영역 및 근무형태에서 가장 높게 나타났다. 본 연구의 시사점은 간호조무사의 직무능력 향상과 전문 간호 인력이 되도록 담당 직무영역별로 표준화된 업무지침과 교육프로그램을 통해 지속적인 관리가 이루어 져야 할 것으로 사료된다.

• 유통과학연구
• /
• 제12권10호
• /
• pp.109-121
• /
• 2014

Purpose - Most studies related to emotional labor have been conducted in the low-contact service industry rather than the high-contact service industry. Since the subjects of this study were golf service assistants, working in an industry in which the interaction and contact between customers and employees are considerable and the degree of customization is high, this study is significant. Thus, we would like to focus on the relationship between the humor style of golf service assistants and emotional labor. Humor style was divided into two styles-adaptive humor and maladaptive humor. Emotional labor was divided into two dimensions-surface acting and deep acting. In addition, we identify the relationship between emotional labor, job satisfaction, and turnover intention. Research design, data, & methodology - This study focuses on the humor styles in the golf service industry, among golf service assistants, on their emotion labor, and verifies the relationship between emotion labor and work satisfaction or job turnover intention. Based on the outcome, a total of four hypotheses were set up. To verify the hypotheses, surveys were conducted on the golf service assistants working in two golf fields in the region of Busan as well as its neighboring area. A total of 250 copies of the questionnaire were distributed. Subsequently, a total of 227 valid questionnaire copies, after excluding improper responses, were used in the analysis. After verifying the reliability and feasibility of variances, Amos 18.0 was used to implement the structure method so as to verify the study hypotheses. As a result of this analysis, the suitability of the entire model was considerably appropriate to the standard value, and the level is adequate to accommodate the study model completely. Results - First, it was found that the adaptive humor of golf service assistants had a positive effect on deep acting and maladaptive humor had a positive effect on surface acting. Second, It was found that employees' satisfaction with their job was reduced through surface acting, and those employees who experienced positive emotional labor in the form of deep acting were more satisfied with their job. Third, surface acting among employees increased turnover intention, but deep acting reduced it. Finally, the relationship between job satisfaction and the turnover intention of golf service assistants in the golf service industry was examined. Conclusions - First, the adaptive humor of the golf assistants in the golf service industry had a positive effect on their expression behavior. Second, deep acting increased their job satisfaction while their surface acting had a noticeably negative effect on their job satisfaction. Third, the surface acting of the emotion labor dimensions that the golf service assistants experience increases their turnover intention while their deep acting decreases their turnover intention. Finally, when analyzing the relationship between job satisfaction and turnover intention of the golf service assistants, it was found that the turnover intention decreased when their job satisfaction is increased.

• 대한치위생과학회지
• /
• 제6권2호
• /
• pp.65-77
• /
• 2023

연구배경: 치과계 특히 치과 의원들은 최근 수년간 보조 인력의 부족을 호소하고 있는 반면 치위생계에서는 미국 치과위생사와 같이 고유의 업무를 어느 정도 독자적으로 수행할 수 있는 구강 위생 전문가의 역할을 추구하고 있어 이러한 업무 범위의 조정과 치과 보조 인력의 양성에 대한 전반적인 논의가 절실하다. 연구방법: 이러한 논의에서 자주 언급되는 미국의 치과위생사와 치과 보조원제도에 대하여 미국 치과의사 협회(ADA), 미국 치과위생사 협회(ADHA), 미국 치과위생사 국가시험위원회(NBDHE), 미국 치과 보조원 협회 (ADAA), 미국 치과 보조원 국가시험위원회(DANB)에서 제공하는 면허취득을 위한 교육요건, 업무영역 등을 조사 분석하였다. 연구결과: 미국은 각 주별 제도가 서로 다르지만 일반적으로 치과위생사는 치위생 교육을 이수할 수 있는 기초 학습 능력 시험을 통과한 후에 2~3년의 전문학사 과정을 수료하고, NBDHE(National Board Dental Hygiene Examination)를 통해 면허를 취득한다. 이후, 주로 환자 검사, 구강 위생 관리 및 예방 처치와 관련된 업무를 수행한다. 치과 보조원(Dental Assitant)은 9~11개월 정도의 교육과정을 마친 후 기본적인 면허(General Chairside Assisting, GC) 취득을 위한 면허시험에 응시할 수 있고, 추가적인 업무를 위해서는 해당 업무에 대한 주별 자격시험 통과, 교육 이수 또는 학위취득, 일정 시간 및 기간 이상의 임상 경험 등이 요구된다. 결론: 우리나라의 의료 기사법과 시행령에서 지정하는 치과위생사의 업무 범위는 미국의 치과위생사와 치과 보조원의 업무를 모두 포함하고 있는데, 현재의 치과 보조 인력 부족을 해소하기 위해 미국과 같은 치과 보조원 제도를 도입한다면 이러한 업무 범위에 대한 조정과 구강 위생 관리 및 예방 업무에서의 치과위생사의 역할 확대 등의 제도적인 보완이 필요하고 이에 대한 구체적인 논의가 필요하다.

• Journal of Preventive Medicine and Public Health
• /
• 제50권3호
• /
• pp.195-200
• /
• 2017

Objectives: Q fever is a zoonotic disease that occurs worldwide; however, little is known about its prevalence in South Korea. We attempted to determine the prevalence of Q fever seroreactivity among Korean slaughterhouse workers and the risk factors for seroreactivity according to the type of work. Methods: The study was conducted among 1503 workers at a total of 73 slaughterhouses and 62 residual-product disposal plants. During the study period, sites were visited and surveys were administered to employees involved in slaughterhouse work, and serological tests were performed on blood samples by indirect immunofluorescence assays. Serological samples were grouped by job classification into those of slaughter workers, residual-product handlers, inspectors and inspection assistants, and grading testers and testing assistants. Employee risk factors were analyzed according to the type of work. Results: Out of 1481 study subjects who provided a blood sample, 151 (10.2%) showed reactive antibodies. When these results were analyzed in accordance with the type of work, the result of slaughter workers (11.3%) was similar to the result of residual-product handlers (11.4%), and the result of inspectors and assistants (5.3%) was similar to the result of grading testers and assistants (5.4%). Among those who answered in the affirmative to the survey question, "Has there been frequent contact between cattle blood and your mouth while working?" the proportions were 13.4 and 4.6%, respectively, and this was identified as a risk factor that significantly varied between job categories among slaughterhouse workers. Conclusions: This study found a Q fever seroreactivity rate of 10.2% for slaughterhouse workers, who are known to be a high-risk population. Contact with cattle blood around the mouth while working was the differential risk factor between job categories among slaughterhouse workers.

• 의료법학
• /
• 제22권3호
• /
• pp.97-124
• /
• 2021

의료기관에는 진단용 방사선 발생장치를 취급하는 방사선사, 의사, 치과의사, 치과위생사 등 방사선 관계 종사자가 있다. 그리고 간호사, 간호조무사 등 방사선진료를 보조하거나 방사선 검사실로 환자이송 등을 하는 업무 보조자들이 있다. 방사선 관계 종사자는「의료법」 등에 의해 방사선 피폭관리가 이루어지고 있으나 방사선 진료업무 보조자 등은 이에 대한 법적 근거가 없는 실정이다. 또한 진단용 방사선 피폭관리는 의료법령에 의해 규율되고 있고, 치료용 방사선과 핵의학검사에 의한 방사선 피폭관리는「원자력안전법」의 규율을 받고 있다. 이에 진단용 방사선에 의한 피폭관리를 개선하기 위하여「의료법」 상 진단용 방사선 피폭관리에 관한 규정과「원자력안전법」 상 관련 규정들을 비교·검토하여 보았다. 그 결과로 얻은 주요 내용은 다음과 같다. 첫째, 진단용 방사선에 의한 피폭관리 대상으로 방사선 관계 종사자 외에 방사선 피폭 우려가 있는 간호사, 간호조무사, 임상실습 학생 등을 포함시켜 입법적으로 해결할 필요가 있다. 둘째,「원자력안전법」에서처럼 진단용 방사선 관계 종사자가 임신이 확인된 경우에는 피폭선량 한도를 명문으로 규정해야 한다. 셋째,「진단용 방사선 발생장치의 안전관리에 관한 규칙」의 개인피폭선량계의 종류에 관한 규정을 현실에 맞게 개정할 필요가 있다. 넷째, 방사선 관계 종사자, 방사선작업종사자와 수시출입자에 대한 건강진단의 검사항목은 동일해야 할 것으로 보인다. 다섯째, 의료기관에서 진단용 방사선뿐만 아니라 치료용 방사선과 핵의학을 포함한 의료용 방사선 전체를 하나의 법체계에서 통일하여 규율하는 것이 필요하다고 본다.

• 한국노년학
• /
• 제40권2호
• /
• pp.311-323
• /
• 2020

노인은 낙상의 위험이 높고, 낙상은 심각한 손상을 유발함으로써 재원기간과 치료비용을 상승시켜 환자 가족뿐만 아니라 국가 경제에도 부담을 초래한다. 따라서 낙상 예방 활동은 간호사와 간호조무사 업무의 중요한 부분을 차지한다. 본 연구는 요양병원에서 근무하는 간호사와 간호조무사가 직면하는 낙상 예방 활동의 방해요인에 관한 사실적 맥락을 파악하기 위해 수행되었다. 36명의 요양병원 간호사 및 간호조무사를 대상으로 초점면담을 실시하였으며, Elo & Kyngäs의 귀납적 내용분석 방법에 의거하여 면담자료를 분석하였다. 환자 요인, 환경 요인, 개인 요인의 총 3개의 카테고리가 도출되었으며, 환자 요인에는 '저하된 인지 기능'이, 환경 요인에는 '인력지원의 부족'과 '낙상 위험을 고려하지 않은 입원환자 배정'이 개인 요인에는 '무력감'과 '비난에 대한 불안' 등이 포함되었다. 환자의 건강결과를 향상시키고 사회적 비용을 줄여나가기 위해 낙상 예방 활동을 증진하기 위해서는 요양병원의 간호 인력을 점차적으로 늘리고, 낙상위험에 따른 병실 배정 체계 마련, 간호 인력의 교육 및 지원 시스템을 보완할 필요성이 있다.

• Safety and Health at Work
• /
• 제7권2호
• /
• pp.97-101
• /
• 2016

Background: Workplace violence (WPV) is becoming an issue that needs immediate attention in the United States, especially during this period as more states are adopting the "stand your ground laws to promote worker protection." This study was conducted to investigate how WPV has contributed to an unsafe environment for nurses and nursing assistants who work in long-term medical care facilities. Methods: A structure questionnaire was used to collect data for the study. Three facilities were sampled and 80 nurses and certified nursing assistants participated in the study. Ninety-two percent (n = 74) were female and 8% (n = 6) were male. Approximately 62% were black or African American, approximately 33% were Caucasians, and only 2% were from other ethnicities. Results: We found that 65% of the participants had experienced WPV while 41% believed that management shows little or no concern for their safety. Approximately 23% of respondents believed that reporting supervisor's WPV act is an unsafe action. In addition, 22% of those who reported that they have experienced WPV believed that the work environment is not safe to perform their duties. This significant difference in perception of workplace safety between those who had experienced WPV and those who had not was significant (t = 3.95, df = 158, p < 0.0001). Conclusion: WPV is an epidemic problem that affects all health-care professionals. The findings of this study could help long-term medical care facilities' management identify the areas to focus on mitigating, controlling, and/or eliminating incidents of WPV.

• 한국의료질향상학회지
• /
• 제28권2호
• /
• pp.2-13
• /
• 2022

Purpose:This study aimed to identify the effect of work interruption that influenced workload and perception of patient safety culture on ward nurses. Methods: Participants were 184 ward nurses, with more than 12 months of work experience, from two tertiary hospitals in S city. A descriptive correlational study design was used. Collected data were analyzed using descriptive statistics, t-test, ANOVA, Mann-Whitney U test, Kruskal-Wallis test, Pearson's correlation, and hierarchical multiple regression analysis via SPSS version 27.0. Results: The results showed that general wards nurses had a higher degree of work interruption (t=5.632, p<.001) and workload (t=3.603, p<.001) compared to comprehensive nursing care service wards nurses. More interruption in nursing work caused more burden on work (γ=.440, p<.001) and led to lesser perception of patient safety culture (γ=- .199, p=.007). Finally, the regression analysis showed that work interruption had a statistically significant relevance on nurses' workload (F=20.582, p<.001) and perception of patient safety culture (F=8.792, p<.001). Conclusion: To alleviate ward nurses' work interruption and decrease the negative effect on workload and perception of patient safety culture, it is necessary to mediate nurse staffing level and the number of assistants and utilize the environment.

• 대한치위생과학회지
• /
• 제1권2호
• /
• pp.9-19
• /
• 2018

The purpose of this study was to examine the state of conflicts among dental health care workers. A survey was conducted on 266 dental hygienists and nursing assistants who worked in dental institutions from September 12 to November 13, 2017, and SPSS(statistical package for the social science) version 20.0 was employed to analyze the collected data. The findings of the study were as follows: 1. The most common reason of the dental hygienists for turnover was working hours and heavy workload(24.6%), followed by pay (22.6%), conflicts with dentists(16.0%) and conflicts with colleagues (11.3%). The most dominant reason of the nursing assistants for turnover was pay(31.1%), followed by working hours(24.4%), heavy workload(17.8%), conflicts with dentists(15.6%) and conflicts with colleagues(8.9%). 2. The largest reason for unsuccessful communication with dentists was that heavy workload reduced the opportunity to communicate well(54.5%). The second biggest reason was that they couldn't communicate well though they had the opportunity(24.0%), and the third greatest reason was that they tended to lag behind dentists in terms of professional knowledge(16.9%). 3. The biggest reason for unsuccessful communication among the dental health care workers was that they didn't have a lot of chances to communicate well on account of heavy workload(41.0%). The second largest reason was the differences in professional knowledge(24.9%), and the third greatest reason was that they couldn't communicate well though they had the chance(23.7%). 4. The most dominant reason for conflicts with dentists was the difference in power(24.0%), followed by poor communication skills(22.1%) and a lack of mutual respect(18.1%). But the opinions of the nursing assistants were different from those of the dental hygienists, as they cited poor communication skills as the most common reason, which was followed by the difference in power and a shortage of understanding of each other's work. 5. The most common reason for conflicts among the dental health care workers was a shortage of communication and communication skills(22.9%), and the second most dominant reasons were a lack of mutual respect and poor understanding of each other's work(17.5%), followed by a lack of mutual respect(17.2%). 6. As to the ways of resolving conflicts with dentists, the most common case was making some mutual concessions to compromise (28.9%), followed by delivering opinions through the staff meeting (23.9%), resolving conflicts by candidly exchanging opinions(15.8%), avoiding each other in moderation(11.7%) and following the opinions or assertions of dentists(1.3%). 7. Concerning the conflict resolution methods among the dental health care workers, the most prevalent way was making some mutual concessions to compromise(36.4%), followed by resolving conflicts by candidly exchanging opinions(23.0%) and conveying opinions through the staff meeting(18.5%). 8. Regarding communication among the dental health care workers, the dental hygienists(3.53±.729) considered themselves to be better at communicating than the nursing assistants(3.29±.745) did(p<0.05), and the dental hygienists(3.45±.809) who thought there was respectful treatment among workers who were different in occupational categories found themselves to be better than the nursing assistants(3.21±.952) who had the same thought did(p<0.05). As a result of analyzing whether frequent job-related meetings occurred among the workers whose occupational categories were different, the dental hygienists(3.05±.975) perceived that there were more frequent meetings than the nursing assistants(2.67±.955) did (p<0.01).

• 한국직업건강간호학회지
• /
• 제18권1호
• /
• pp.106-115
• /
• 2009

Purpose: Occupational stress is a determinant risk factor for cardiovascular disease and work disability. This study aims to describe occupational stress and identify its related factors among aged security guards. Methods: A random sample of 76 aged security guards were interviewed by three research assistants. The criteria of the subjects were as follows : 50 or older male with 40 or more working hours a week working with colleagues ranged from 3 to 50. The data were collected in September, 2007 and analyzed by multiple regression using SAS Version 9.1. Results: The mean score of occupational stress among aged security guards was 47.2. The mean scores of its sub-scales were 31.3(physical environment), 33.8(occupational demand), 80.8occupational control), 44.6(interpersonal conflict), 51.3 (occupational insecurity), 53.6(occupational system), 57.5(lack of reward), and 30.3(work environment). The scores of occupational control, interpersonal conflict, and occupational insecurity were higher than the scores of Korean average occupational stress sub-scales. Significant variables affecting occupational stress and its sub-scales were work place, work type, and employment type. Conclusion: In order to reduce occupational stress among security guards, sufficient occupational control and interpersonal conflict control, appropriate reward, and employment stability should be considered. Also long working hours and work shift should be improved.