• 제목/요약/키워드: Work Environment Characteristics

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기업 소비자상담사의 블랙컨슈머 대응행동과 업무스트레스가 업무수행과 업무만족도에 미치는 영향 (The Effects of Consumer Counselor's Reaction and Counseling Work Stress on Counseling Work Satisfaction and Work Performance)

  • 허경옥
    • Human Ecology Research
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    • 제53권4호
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    • pp.351-362
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    • 2015
  • This study examined differences in counseling work and work performance in a firm by the individual characteristics of counselors. This study also investigated the effects of consumer counselor's reaction and stress from counseling work on counselor satisfaction in regards to counseling work and work performance. The results of this study are as follows. First, consumer counselor's work satisfaction was high for female counselors, university-educated, with middle or high status occupations, had short work years, had a higher tendency towards consumerism, worked in a counseling department with an active reaction policy towards consumer complaints, and had a lower level. Second, the work performance of a counselor was high for those who were older, university-educated, had short work years, worked in large-size counseling departments in a firm, had a higher tendency of consumerism, and worked in counseling departments with active reaction policies toward consumer and consumer's complaints. Third, consumer counselor's work stress effected work satisfaction but did not influence work performance. The counselor's reaction towards consumer's complaints influenced the work performance but did not influence the work satisfaction of a counselor.

워크스마트를 위한 감성적 '어메니티 퍼니쳐' 특성에 관한 연구 (A Study on Design Concepts of Emotional Amenity Furniture for Work Smart)

  • 신응선;송은정;나혜정
    • 한국가구학회지
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    • 제24권4호
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    • pp.309-317
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    • 2013
  • In the recent society of knowledge industry, a changed phenomenon of domestic corporate culture, Work Smart working in creative and various ways beyond time and space is emerged from Work Hard working just hard. Thus, many corporations are trying to configure the emotional space beside the work space to make effective and creative achievements in free work environment out of rigid organizational culture in the past. This space is called Amenity space which enables to implement physical and psychological healings simultaneously and this is not a place for rest like in the past industry society. This research suggests distinctive characteristics of other amenity furniture unlike general furniture by analyzing the variously suggested change of forms of amenity furniture for Work Smart and the changes of configuring key factors such as forms, structures and functions of amenity furniture.

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Characteristics of Quality of Work Life on Employees at Consultant Company in Indonesia

  • FAKHRI, Mahendra;NURNIDA, Ida;WINARNO, Alex;KURNIA, Benny;SURYANA, Deki
    • The Journal of Asian Finance, Economics and Business
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    • 제7권11호
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    • pp.1105-1111
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    • 2020
  • The study aims to investigates and explore the quality of work life (QWL) and also to find out which QWL factors are considered as primary factors among employees of PT. Duta Transformasi Insani, a consulting service management in Indonesia. The factors of QWL in this study consist of nine components, which are: work environment, organizational culture and climate, relation and cooperation, training and development, reward and compensation, facilities, job satisfaction and job security, work autonomy, and resource adequacy. This study conducted a survey of every employee who works for PT. Duta Insani, which consists of various sample characteristics, such as gender, education level, and length of employment. The descriptive analysis also analyzes how the QWL condition in this company. The method in this research using quantitative descriptive and factor analysis, together with validity and reliability tests, to fulfill the study objectives. The results showed that most dimensions of employees' QWL are within a valid category, with an 80 percent average of this variable. Furthermore, the results also indicate there are two major factors constituting the quality of work life of the employees of PT. Duta Transformasi, which are supportive organizational culture, accounting for 47.75 percent, and organizational facilities, accounting for 13.03 percent.

Characteristics of Occupational Accidents by Type of Parking Lot

  • Park, Myoung Hwan;Jeong, Byung Yong;Park, Cha-O-Rum
    • 대한인간공학회지
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    • 제34권5호
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    • pp.427-436
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    • 2015
  • Objective: This study aims to analyze occupational accidents of parking lot attendants by parking lot type. Background: Recently, efforts are made to analyze accident characteristics by occupation type targeting the workers engaged in the same work. Method: This study analyzes 303 occupational accidents of parking lot attendants occurring from 2010 to 2012. Parking lots are grouped into two groups according to the work environment. One is public/ground type which comprises road side or open area parking lots and the other is building/mechanical type which comprises a multi-story parking building with connecting ramps and/or mechanical parking system. The characteristics of occupational accidents by parking lot type are analyzed. Results: Accident characteristics showed the difference between public/ground type and building/mechanical type on the size of enterprise, age, gender and work experience of the injured. Also the accident type, source of accident and parts of body affected are different between the two parking lot types. Conclusion and Application: The findings of accident characteristics according to parking lot types can be used as baseline data for establishing systemized preventative policies for occupational accidents of parking lot attendants.

조선업의 유해 작업환경 대응을 위한 용접 보호복 소재의 성능평가 연구 (Performance Evaluation of Protective Clothing Materials for Welding in a Hazardous Shipbuilding Industry Work Environment)

  • 김민영;배현숙
    • 한국의류산업학회지
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    • 제15권3호
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    • pp.452-460
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    • 2013
  • This study conducted a performance evaluation of protective clothing materials used for welding in a hazardous shipbuilding industry work environment. The welding process was selected as the one that most requires industrial protective clothing according to work environment characteristics. Flame proofing and convection heat protection performance (HTI) in the heat transfer characteristics of protective clothing material were indicated in the order of SW1(Oxidant carbon)>SW2(silica coated Oxidant carbon)>SW4(Oxidant carbon/p-aramid)>SW3(flame proofing cotton). However, radiant heat protection performance (RHTI) and the heat transfer factor (TF) were indicated in the order of SW1>SW4>SW2>SW3 and showed different patterns from the convection heat protection performance. SW1 showed superior air permeability and water vapor permeability. The tensile strength and tear strength of welding protective clothing material were indicated in the order of SW4>SW2>SW3>SW1 and showed that a blend fabric of p-aramid was the most superior for the mechanical properties of SW4. SW1 had excellent heat transfer properties in yet met the minimum performance requirements of tensile strength proved to be inappropriate as being a material for welding protective clothing. The abrasion resistance of woven fabric proved superior compared to nonwoven fabric; however, seam strength and dimensional change both met the minimum performance requirements and indicated that all samples appeared non-hazardous. Finally, oxidant carbon/p-aramid blend fabric appeared appropriate as a protective clothing materials for welding.

Relationship Between Job Training and Subjective Well-being In Accordance With Work Creativity, Task Variety, and Occupation

  • Shin, Min Gwan;Kim, Young-Ki;Kim, Se-Yeoung;Kang, Dong Mug
    • Safety and Health at Work
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    • 제11권4호
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    • pp.466-478
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    • 2020
  • Background: Job training influences the overall working environment and worker's well-being. The purpose of this study is to find the relationship between job training and subjective well-being in accordance with occupations and understand the influence of task characteristics-work creativity and task variety (WCTV)-on the effect of training. Methods: A cross-sectional study based on the Fifth Korean Working Conditions Survey was conducted on 50,205 workers in the Republic of Korea. The World Health Oorganization-5 well-being index was used to measure their subjective well-being. The relationship between job training and subjective well-being was divided in accordance with the level of WCTV. Results: Training paid for by employer showed a negative effect on subjective well-being when received for more than 3 days (OR 0.88, p<0.01) in the last 12 months. Training paid for by oneself showed a positive linkage with well-being when the level of training was 1-3 days (Odds ratio = 1.55, p<0.001). This result showed different aspects in accordance with the level of WCTV. For the high WCTV group, the aforementioned results were reaffirmed, but for the group with low WCTV, job training did not show a statistically significant result on well-being. On-the-job training was not related to subjective well-being regardless of the level of WCTV. Conclusion: Job training had different effects on subjective well-being depending on the type and frequency of training, as well as the WCTV. It is imperative to comprehensively apply different types of job training in accordance with the characteristics of occupations to uplift workers' well-being.

건설현장 보건관리자의 업무수행정도와 관련요인 분석 (Analysis of Work Performance and Related Factors of Construction Site Health Manager)

  • 정혜선;최은희;백은미
    • 한국직업건강간호학회지
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    • 제27권1호
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    • pp.48-58
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    • 2018
  • Purpose: The purpose of this study was to understand the present status of the work performance of the construction industry health managers and the developmental direction for the construction industry health management. Methods: The subjects of this study were 149 health managers working in the construction industry. Data of a total of 130 participants were analyzed by excluding the missing data among field workers. The contents of the survey were the characteristics of the workplace, the difficulties and requirements of health management, and the level of job performance. Results: The factors affecting measuring work environment task were age, number of workers, number of safety managers, and lack of support from the headquarters. The factors affecting managing work environment and physicochemical harmful factors were age, type of contract and conflicting business opinions. The factors affecting implementing health examination were age, type of contract, and number of safety managers. The factors affecting healthcare were age, type of contract, number of safety manager, presence of healthcare room, and conflicting business opinions. Conclusion: It is necessary to provide practical guidance and practical resources, and education for strengthening capacity. The support for business owners and managers support is needed.

재봉작업 여성근로자의 근골격계 자각증상 (Musculoskeletal Subjective Symptoms in Sewing Female Worker)

  • 손부순;장봉기;박종안;강현준;노영만
    • 환경위생공학
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    • 제21권4호
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    • pp.19-28
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    • 2006
  • The purpose of this study was to investigate the related factor for the prevalence of musculoskeletal symptoms among 212 sewing worker. The survey was performed with self-administered questionnaire for the risk factors related to musculoskeletal disorders(MSDs) from August 5 to 7 in 2005. The prevalence of musculoskeletal symptoms were 75.8% and the those of the local symptoms were 71.7 % for shoulder, 60.4 % for neck, 35.8 % for arm and 50.9 % for wrist. The risk factors related the self-reported MSDs had not shown in general characteristics. But, there was a significant difference between daily working hour and wrist, working speed and neck, the degree of satisfaction and wrist for work related factor. Also, it was shown the significant difference between chair height and neck, the height of sewing machine and wrist among the space below work station, neck, waist for the prevalence of musculoskeletal symptoms. The significant correlation was shown for daily working hour and wrist, working speed and arm, work load and shoulder and the degree of satisfaction and arm for work related subjective symptom. Considering above results, it is suggested the ergonomic design be provided to working hour, the height of chair and work station as well as daily working hour even there is a significant difference for the prevalence of symptoms in each body part for sewing workers.

신규간호사의 현실충격과 영향요인 (Factors associated with New Graduate Nurses' Reality Shock)

  • 신경미;권정옥;김은영
    • 간호행정학회지
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    • 제20권3호
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    • pp.292-301
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    • 2014
  • Purpose: The purpose of this study was to identify factors that affect reality shock in new nurses. Methods: Participants were 216 newly graduated nurses with less than 1 year experience in 5 university and 10 general hospitals in Busan, Ulsan and Gyeongnam, A self-report questionnaire was completed by the nurses between November 18 and December 25, 2013. Data were analyzed using t-test, ANOVA and hierarchial multiple regression analysis with the SPSS/WIN 21.0 Program. Results: Average scores for work environment and environmental reality shock were $2.63{\pm}0.33$ and $2.66{\pm}0.43$ points respectively. Regression analysis showed that with the nurses' demographic and work characteristics controlled, work environment explained 4.2% of the reality shock. Factors significantly affecting reality shock included nurses' changing residence because of job (${\beta}$=.21, p=.001), whether they were able to work on the unit of their choice (${\beta}$=-.13, p=.031) and whether they had a choice in days off (${\beta}$=-.14, p=.038). Conclusion: When these factors are considered, reduction in nurses' reality shock requires improvement in work environment, placing new nurses in a department of their choice and allowing them a choice in off-duty days. These measures would also help achieve organizational goals and develop the new nurses as professional nurses.

대학병원 간호사의 교대근무 형태에 따른 사회심리적 스트레스 (The Effect of the Shift Work by Types on Sociopsychological Stress in the University Hospital Nurses)

  • 김지우;김치년;윤진하;원종욱;최상준
    • 한국산업보건학회지
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    • 제33권2호
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    • pp.206-214
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    • 2023
  • Objectives: To determine the effect of the various type and number of shift work on sociopsychological stress in the university hospital nurses in Seoul, South Korea. Methods: Data was collected through a self-administered questionnaire that included general characteristics, the type and number of shift work in the past 4 weeks and the an sociopsychological stress based on PWI-SF. Logistic regression analysis was conducted to analyze the effect of shift work by types on sociopsychological stress of university hospital nurses using SAS 9.4 and it adjusted general characteristics by the additional models. Results: When the number of night shift work 3 or 4 compared to 0, sociopsychological stress was significantly high(OR=2.16, 95% CI=1.29-3.65). When 5 or more, it was higher(OR=2.39, 95% CI=1.55-3.72). Two continuous night shift work compared to 0 increased sociopsychological stress(OR=2.37, 95% CI=1.49-3.81) and 3 or more even more(OR=2.70, 95% CI=1.72-4.27). If the shift work type changes 14 or 15 times compare to below 11, sociopsychological stress is increased and even higher when 15 or more times but it's not significant after adjusting for covariates. Conclusions: It suggests that workplace with nurse expose to shift work should be on lookout for more than three night shift work, more than two continuous night shift work and more than 14 shift work change which can lead to burnout, absenteeism, depression and decreased productivity.