• 제목/요약/키워드: Work Burden

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Crisis Management Strategy for the Korean MICE Industry Using SWOT-AHP-TOWS Analysis

  • Kim, Yongsuk
    • Journal of Korea Trade
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    • 제25권6호
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    • pp.34-56
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    • 2021
  • Purpose - This study presents strategies to overcome the COVID-19-induced crisis in Korea's meetings, incentives, conferences, and exhibitions (MICE) industry. It aims to quantitatively identify the environmental factors affecting the industry and their degree of influence, and derive optimal countermeasures. Design/methodology - The study applied the SWOT-AHP-TOWS framework. An AHP analysis was first performed within the SWOT frame, and then a TOWS analysis was conducted using the results of the SWOT-AHP analysis. In the AHP analysis, the number of pairwise comparison questions was limited to four for each SWOT factor to increase the consistency of responses by reducing the burden on respondents. Findings - The plunge in demand (threats factor) has had an overwhelming impact on the MICE industry, more than any other environmental factor. To overcome the crisis, the ST alternative that takes advantage of dynamic pop culture to minimize the business damage caused by the plunge in demand was the top priority measure. Based on the results, this study presents suggestions for overcoming the crisis in the MICE industry. First, the industry should develop profitable business models to supplement scarce financial resources by exploiting Korea's success with quarantine management. Second, the government must provide emergency relief funds or bailout support to protect MICE facilities and employees. Originality/value - Unlike previous work on the MICE industry, this study utilized the SWOT-AHPTOWS framework to derive quick research results in an abnormal situation. This approach can be expanded to other countries with different industrial environments and situations. Additionally, when applying this method to MICE sub-sectors, countermeasures should be tailored to each field.

Effect of Social Norm on Consumer Demand: Multiple Constraint Approach

  • Choi, Sungjee;Nam, Inwoo;Kim, Jaehwan
    • Asia Marketing Journal
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    • 제22권1호
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    • pp.41-60
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    • 2020
  • The goal of the study is to understand the role of social norm in purchase decisions where demand is revealed in the form of multiple-discreteness. Consumers are socially engaged in various activities through the expectation from others in their community. Actions or decisions are likely to reflect this influence. This implicit or explicit social norm is revealed as the rules, regulations, and standards that are understood, shared, endorsed, and expected by group members. When consumers' decisions are in distance from the norm, they come to face discomfort such as shame, guilt, embarrassment, and anxiety. These pressure act as a constraint as opposed to utility in their decision making. In this study, the effect of social norms on consumer demand is captured via multiple constraint model where constraints are not only from budget equation but also from psychological burden induced by the deviation from the norm. The posterior distributions of model parameters were estimated via conjoint study allowing for heterogeneity via hierarchical Bayesian framework. Individual characteristics such as age, gender and work experience are also used as covariates for capturing the observed heterogeneity. The empirical results show the role of social norm as constraint in consumers' utility maximization. The proposed model accounting for social constraint outperforms the standard budget constraint-only model in terms of model fit. It is found that people with longer job experience tend to be more robust and resistant to the deviation from the norm. Incorporating social norm into the utility model allows for another means to disentangle the reason for no-purchase as 'not preferred' and 'not able to buy'.

미국의 통신요금 감면 제도 개편 동향 (Lifeline Program Reform Trend in the US)

  • 변재호;조은진
    • 전자통신동향분석
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    • 제37권4호
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    • pp.19-27
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    • 2022
  • The coronavirus disease 2019 (COVID-19) pandemic has significantly changed the Lifeline Program, a telecommunications rate discount program for low-income Americans. As the reliance on online activities such as remote work, distance education, and online shopping grows because of the spread of COVID-19, there is a concern that the digital divide will widen among low-income households that struggle to access internet infrastructure due to the burden of access rates. Accordingly, the US Congress passed a bill to help lower the internet bill for low-income households using the government budget to close the digital divide. The Lifeline Program, which is a part of the universal service obligation, has been in charge of the telecommunications rate discount for low-income households. However, according to the new law, the internet rate discount program based on the government budget was implemented beginning in 2021. As the internet rate discount based on the government budget begins, the US telecommunication rate discount system is transitioning from a system in which telecommunication industry support was borne by operators to one in which public support from the government budget will play a significant role. In this paper, we will look at recent changes in the US telecommunications rate discount program and their implications.

An IoT-Aware System for Managing Patients' Waiting Time Using Bluetooth Low-Energy Technology

  • Reham Alabduljabbar
    • International Journal of Computer Science & Network Security
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    • 제24권3호
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    • pp.83-92
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    • 2024
  • It is a common observation that whenever any patient arrives at the front desk of a hospital, outpatient clinic, or other health-associated centers, they have to first queue up in a line and wait to fill in their registration form to get admitted. The long waiting time without any status updates is the most common complaint, worrying health officials. In this paper, UrNext, a location-aware mobile-based solution using Bluetooth low-energy (BLE) technology, is presented to solve the problem. Recently, a technology-oriented method has been gaining popularity in solving the healthcare sector's problems, namely the Internet of Things (IoT). The implementation of this solution could be explained through a simple example that when a patient arrives at a clinic for her consultation. There, instead of having to wait in long lines, she will be greeted automatically, receive a push notification telling her that she has been admitted along with an estimated waiting time for her consultation session. This will not only provide the patients with a sense of freedom but would also reduce uncertainty levels that are generally observed, thus saving both time and money. This work aimed to improve clinics' quality of services and organize queues and minimize waiting times in clinics, leading to patient comfortability and reducing the burden on nurses and receptionists. The results demonstrated that the presented system was successful in its performance and helped achieve high usability.

IP PBX를 이용한 소형 CRM 설계 및 구현 (Design and Implementation of the SOHO CRM using IP PBX)

  • 조한진
    • 스마트미디어저널
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    • 제13권2호
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    • pp.122-128
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    • 2024
  • 오늘날 많은 기업을 중심으로 영업기회 확보와 영업 파이프라인 개선, 고객 만족도 증대라는 결과를 얻기 위한 수단으로 CRM을 사용하고 있다. 이와 같은 CRM은 고객의 행동 양식을 이해하여 기업경영의 질을 높이고, 조직의 업무절차 및 기술의 변화 과정을 마케팅, 판매, 고객 서비스 등에 활용하는 것이다. 본 연구에서는 중소기업에서 CRM 도입을 경제적 부담 없이 도입할 수 있도록 IP PBX를 이용한 소형 CRM을 설계 구현하여 성능을 측정한 결과 50인 이하의 사용자를 서비스할 수 있는 IP PBX와 연동하는 소형고객관리 시스템(SOHO CRM)으로 성능을 입증하였다.

소방업무 제도개선을 통한 심리적 불안 요인 감소 방안 (A Study on the Reduction of Psychological Unrest Factors through the Improvement of Fire Service System)

  • 임영진;공하성
    • 대한안전경영과학회지
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    • 제25권4호
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    • pp.105-115
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    • 2023
  • The purpose of this study is to identify psychological anxiety factors related to firefighters' field activities and suggest improvement measures. To investigate the actual status of psychological anxiety factors, a survey was conducted on approximately 3,500 current firefighters, and the responses of 505 people who participated in the survey were analyzed. As a research method, frequency analysis and cross-analysis were conducted according to the general characteristics of the participants to determine the actual level of psychological anxiety in each work field and the results were analyzed. As a result of the analysis, it was statistically confirmed that firefighters feel a lot of psychological burden due to legal and institutional inadequacies during dispatch, return, or field activities, and frequent friction with civil servants is also a major cause of psychological anxiety. Therefore, based on the results of this study, it is proposed to establish a permanent legal support team in each city and province, designate and operate a hospital dedicated to psychological treatment, and establish a special provision for traffic accidents during the return of fire trucks so that firefighters can concentrate on their duties without psychological anxiety. do.

COVID-19 이후 소방공무원의 심리적 소진에 관한 고찰 (A Study on Psychological Burnout of Firefighters After COVID-19)

  • 정유나;김봉길;김현미
    • 한국산업융합학회 논문집
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    • 제27권4_2호
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    • pp.861-868
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    • 2024
  • The COVID-19 pandemic poses a serious threat to health and safety worldwide, significantly adding to the work burden of fire officials. Fire officials experience high levels of physical and mental pressure in various situations, and such stress can lead to psychological exhaustion. The goal of this study is to investigate the level of psychological exhaustion among fire officials according to gender, age, and years of service and specific roles. In this study, a questionnaire survey was conducted on fire officials in various regions of Korea, and the degree of psychological exhaustion by position was analyzed. The results indicated a difference in the level of psychological exhaustion across different roles, such as fire suppression, rescue, and emergency services. In particular, paramedics exhibited higher levels of psychological exhaustion compared to those in rescue, fire suppression, and administrative roles. This study contributes to identifying specific measures to improve the mental health of fire officials and emphasizes the need for differentiated stress management and support programs tailored to each role. Based on the results, this research provides foundational data to address the mental health issues of fire officials and will contribute to future research and policy development.

TLF: Two-level Filter for Querying Extreme Values in Sensor Networks

  • Meng, Min;Yang, Jie;Niu, Yu;Lee, Young-Koo;Jeong, Byeong-Soo;Lee, Sung-Young
    • 한국정보처리학회:학술대회논문집
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    • 한국정보처리학회 2007년도 춘계학술발표대회
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    • pp.870-872
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    • 2007
  • Sensor networks have been widely applied for data collection. Due to the energy limitation of the sensor nodes and the most energy consuming data transmission, we should allocate as much work as possible to the sensors, such as data compression and aggregation, to reduce data transmission and save energy. Querying extreme values is a general query type in wireless sensor networks. In this paper, we propose a novel querying method called Two-Level Filter (TLF) for querying extreme values in wireless sensor networks. We first divide the whole sensor network into domains using the Distributed Data Aggregation Model (DDAM). The sensor nodes report their data to the cluster heads using push method. The advantages of two-level filter lie in two aspects. When querying extreme values, the number of pull operations has the lower boundary. And the query results are less affected by the topology changes of the wireless sensor network. Through this method, the sensors preprocess the data to share the burden of the base station and it combines push and pull to be more energy efficient.

서울시 복지관에 근무하는 간호사의 직무스트레스와 직무만족도에 영향을 미치는 요인 (The Factors Affecting Job Stress and Job Satisfaction of Nurses at Welfare Centers in Seoul)

  • 임희자;정혜선;구정완
    • 지역사회간호학회지
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    • 제16권3호
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    • pp.341-350
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    • 2005
  • Purpose: The purpose of this research was to find out factors affecting job stress and job satisfaction of nurses working at the welfare centers. Methods: This study was performed with 140 nurses who were working at or had retired within 1 year from general welfare centers in Seoul during the period from March 29 to February 29 2004. We used a questionnaire asking about general characteristics. work characteristics. stress factors and job satisfaction. We analysed 103 subjects who replied to the questionnaires. Results: The mean job stress level was 2.84 out of 5 and. as for the sub-factors of job stress. income was 4.19, career development 3.69, service environment 3.26 and support system 1.90. The mean job satisfaction level was 3.32 out of 5 and. as for the sub-factors of job satisfaction, job control was 3.58, efficiency of organization 3.27, job burden and responsibility 2.92 and role ambiguity 2.25. When the nurses' job stress was compared according to their general and work characteristics. stress level was significantly high in nurses who had a short experience. were working at the department of senior welfare center. or were the only staff at their workplace (p <0.05). In addition. satisfaction level was significantly high in nurses who were working at the department of senior welfare center and medical welfare team. were the only staff at their workplace or had a heavy work load (p<0.05). According to the results of multiple regression analysis. job stress level was influenced by age ($R^2$=0.212. p<0.01). and job satisfaction level by the number of staffs and work' load ($R^2$=0.272. p<0.1). Conclusions: The results of the study suggest that good atmosphere should be made up to communicate between the departments at the workplace in order to lessen job stress and enhance job satisfaction of nurses working at welfare centers. In addition. role division and job duties among special staffs should be reviewed in order to achieve high efficiency in performing job duties.

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미야자키 하야오(宮崎 駿)작품에 투영된 생태론과 환경론 연구 (A Study on Ecology theory and Environment theory Research that is Loocked in Hayao Miyazaki work)

  • 이승재
    • 만화애니메이션 연구
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    • 통권44호
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    • pp.183-209
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    • 2016
  • 1997년 일본에서 개봉한 애니메이션 영화 <원령공주>는 일본 영화사상 최고의 관객동원 이라는 수치상의 기록 이외에도 미야자키 하야오 감독의 "작품의 집대성" 이라고 말한다. 그것은 미야자키 하야오의 분신이라 할 수 있는 스튜디오 지브리에 인적자원력, 기술력, 자금력 등의 외적인 조건들이라 생각되지만 내적으론 '사상적 이유'도 크다고 볼 수 있다. 그 '사상적 결산'이 무엇인지 미야자키 하야오 작품 중 극장용 애니메이션 <미래소년 코난> <루팡 3세 칼리오스트로의 성> <바람계곡의 나우시카> <천공의 성 라퓨타> <이웃의 토토로> <원령공주>를 중심으로 그의 작품 세계에 사상과 이념이 어떻게 생태주의(ecologism)와 환경주의 (environmentalism)적 관점들과 만났으며 어떤 방식으로 작품 속에 배열되었으며 어떤 연관성을 지니고 있는지를 분석함이 본 논문의 연구목적이다. 본 연구를 통하여 미야자키 하야오의 작품들은 확실한 테마를 가지고 있다는데 그의 작가적 면모가 있으며 그동안 다루어 왔던 주제를 요약하면 '생명의 존엄' '자연에 대한 사랑' '자연으로의 회귀' '자연과 인간의 공존' 등이며, 이 주제는 우리가 직면해 있는 문제들 가운데 중요순위에서 앞서는 것들이며 인간이 본질적으로 갈망하는 것들이기도 하다. 우리 사회의 다양한 경제적, 도덕적, 가치체계와 욕구를 조절하는 사회체계의 균형이 맞춰진다면 우리 사회는 자연생태에 조금 더 가까워 질 수 있다는 것을 유추할 수 있다.