• 제목/요약/키워드: Work/Role Stress

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치과위생사의 역할스트레스, 회복탄력성, 전문직정체성이 소진에 미치는 영향 (Effect of role stress, resilience, and professional identity on burnout in dental hygienists)

  • 장현아;한수진
    • 한국치위생학회지
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    • 제18권5호
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    • pp.683-691
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    • 2018
  • Objectives: This study aimed to identify measures that can improve the quality of dental hygienists' work by analyzing the effects of role stress, resilience, and professional identity on burnout. Methods: Self-report questionnaires were administered to 339 dental hygienists working in dental institutions located in Seoul, Incheon, and Gyeong-gi, South Korea from August 1 to September 30, 2017. Results: Out of a maximum of 5 points, role stress scored an average of 2.80, resilience scored 3.61, professional identity scored 3.27, and burnout scored 2.78. The factor that most affected the exhaustion of dental hygienists was professional identity (${\beta}=-0.397$), followed by role stress (${\beta}=0.251$), and resilience (${\beta}=-0.150$). Conclusions: The results showed that the role stress, resilience, and professional identity of dental hygienists affected burnout. Efforts to reinforce the resilience and professional identity of dental hygienists may be needed alongside efforts to reduce role stress. Hence, resilience reinforcement programs alongside supplemental education programs that reinforce the work skills required of dental hygienists according to their clinical experience after graduation should be developed.

정보보안 업무 스트레스의 완화: 정보보안 정책 목표 설정 및 조절초점의 역할 (The Mitigation of Information Security Role Stress: The Role of Information Security Policy Goal Setting and Regulatory Focus)

  • 황인호
    • 한국전자통신학회논문지
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    • 제18권6호
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    • pp.1177-1188
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    • 2023
  • 사회적으로, 조직들은 보유한 정보 자원의 엄격한 관리를 요구받고 있으며, 정보보안을 위한 기술과 정책에 투자를 높이고 있다. 반면, 조직원에 의한 정보 노출 위협은 지속해서 발생하고 있다. 연구의 목적은 보안정책에 의해 발생할 수 있는 업무 스트레스의 부정적 영향을 감소하는 방안을 제시하는 것이다. 세부적으로, 연구는 조직 환경(보안정책 목표 설정), 개인의 업무 지향성(조절초점) 요소를 반영하여, 업무 스트레스 완화 메커니즘을 제시하고자 하였다. 연구는 정보보안을 엄격하게 활용하고 있는 금융업 근로자에게 설문하였으며, 확보된 309건의 표본을 적용하여 가설을 검정하였다. 분석 결과, 연구는 보안정책 목표 관련 난이도와 구체성이 업무 스트레스(갈등, 모호성)를 감소시키고, 준수 의도에 영향을 주는 것을 확인하였다. 또한, 개인의 업무 향상 초점이 업무 스트레스와 상호작용 효과를 가져, 준수 의도에 미치는 부정적 영향을 축소할 수 있음을 확인하였다. 연구의 결과는 조직원의 보안 준수 강화를 위한 조직의 보안 전략 수립에 의미를 제공한다.

사무직 근로자의 역할 관련 스트레스 요인과 대처전략, 스트레스 반응간의 관계 (The Relationships of Role-Conflict and Role-Overload, Coping Strategies, and Stress Response of Clerical Workers)

  • 김정희;김숙영
    • 한국직업건강간호학회지
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    • 제8권1호
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    • pp.56-67
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    • 1999
  • This study was designed to identify the relationships of role-conflict and role-overload, coping strategies, and stress response of clerical workers. The subjects were 115 clerical workers from two company. The instruments were the role-conflict and role-overload scale developed by Lee(1989), coping scale developed by Latack(1986), and the stress response scale developed by Chang(1993). Analysis of data was done by descriptive statistics, Cronbach's $\alpha$, Pearson correlation coefficietnt, ANOVA. The results of this study were summarized as follows ; 1. The average score for the level of stress response was $83.6({\pm}9.1)$. The high risk stress group was 86.1% of the clerical workers, the latent stress group members was 13.9%, and healthy group was 0%. The overall stress level was very high. 2. Considering the coping strategies by sociodemographic factors, the use of control coping strategies showed significant differences by work-time. The use of symptom management coping strategies showed significant differences by sex, age, married status, year of career, pay, and type of work. The organizational coping strategies showed significant differences by year of education and type of work. 3. The clerical workers who had worked below 44 hours per week complained significantly lower stress response(F=4.942, p<.05). 4. Above 65% of all respondents answered that they needed all of organizational level coping strategies. 5. The role-confilct positively related to escape and organizational level coping strategies(r=.562, r=.495, p<.05). The role-overload didn't related to individual level coping strategies, but positively related to organizational level coping strategies(r=.320, p<.05). 6. The control coping strategies and the escape coping strategies positively related to symptom management, organizational level coping strategies(r=.409, r=.324, r=.316, r=.339, p<.05). 7. The relationship between role-related stress and stress response revealed positive correlation(r=.482, r=.431, p<.05), and the relationship between stress response and control, symptom management coping strategies revealed negative cor-relation(r=-.3204, r=-.3146, p<.05). In conclusion, this study revealed that relationship of role related stress, coping strategies, stress response was statistically significant. The result of this study support that coping strategies vary across situation of stress. Based on survey results, future studies should consider coping strategies in specific stress situation and concept of symptom management coping strategy. Also organizational or training interventions could be developed and initiate to help to increase the use of adaptive coping strategies in light of individual and situational differences.

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직무스트레스가 근로자들의 신체적 불편감에 미치는 영향 (The Effects of Job Stress on Workers' Physiological Somatic Complaints)

  • 이종은;정혜선;이복임;김순례
    • 지역사회간호학회지
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    • 제15권2호
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    • pp.289-297
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    • 2004
  • Purpose: This study was conducted to determine factors affecting workers' physiological somatic complain using the Job Stress Model proposed by the National Institute for Occupational Safety and Health (NIOSH). Method: Data were collected from the 1st to the 30th of December 1999. The subjects were 2.123 workers employed at 155 work sites. Collected date were analyzed through SAS/PC program. Result: According to individual characteristics, younger and women groups showed significantly higher physiological somatic complaint than elder men groups. By work condition, groups with higher physiological somatic complaint included workers of irregular shift work. Dark lighting, improper temperature in winter, improper ventilation, inappropriate humidity, unpleasant work environment and crowded work place were significantly related with physiological somatic complaint. By work-related factor, physiological somatic complaint was high in those with higher variance in work load, quantitative work load, role conflict, job burden, role ambiguity and future ambiguity. On the other hand, physiological somatic complaint was low in those with little underutilization of ability. As for the relationships between physiological somatic complaint and non-work related factors, physiological somatic complaint was high in workers who had a side job, were bringing up infants alone, cleaned the house alone, cared for the elderly and disabled persons, were studying, were volunteering at another organization, and were spending 5-10 hours in religious activities per week. Physiological somatic complain was in significantly negative correlations with overall social support, supervisory support and family support, but in significantly positive correlations with co-worker support. Conclusion: The main predictors of physiological somatic complain were gender, shift work pattern, overtime work, ventilation, role ambiguity, role conflict, future ambiguity, job control, variance in work load, overall social support, worker with side job, worker who cleans the house alone, worker who is studying. These predictors explained 19.10% of the total variance of physiological somatic complain.

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보건소 COVID-19 전담대응인력의 역할스트레스 및 COVID-19 대응업무로 인한 외상, 외상 후 스트레스 장애 (Role Stress, Trauma and Post-traumatic Stress Disorder of COVID-19 Response Task Force in Public Health Centers)

  • 최정주;채영란
    • Journal of Korean Biological Nursing Science
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    • 제24권1호
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    • pp.67-76
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    • 2022
  • Purpose: The purpose of this study was to find stress mediation strategies for pandemic task forces in the future by identifying role stress experienced by local officials in public health centers working as COVID-19 response task force. Whether they suffered from trauma and post-traumatic stress disorder (PTSD) due to COVID-19 was also determined. Methods: Subjects for this research were 185 public health center workers in 7 northern Gyeonggi cities with at least three months of COVID-19 response task force experience. The investigation lasted for two months, from February to March of 2021. Data were collected using a self-administered questionnaire. Results: The average role stress of research subjects was 2.79±0.60. There were 64 subjects (34.6%) who answered 'yes' for trauma experience due to COVID-19. Subjects' role stress by sociodemographic and role characteristics displayed statistically significant differences in gender (t = -2.74, p= .007), age (F = 6.41, p= .002), profession (F = 0.01, p= .014), and COVID-19 response task (F= 3.01, p= .019). Specifically, role stress was higher for females than for males, those who were in their 20's (than 40's), a nursing profession (rather than others). Role stress was also higher in COVID-19 confirmed response work or in a self-quarantine work. There was a significant difference in trauma according to COVID-19 response roles (χ2 = 26.59, p= < .001) and other tasks given or not (χ2= 9.48, p= .002). Conclusion: It is necessary to take measures to reduce COVID-19 response task force's role stress and trauma.

Effects of Work-Related Stress on Work Ability Index among Iranian Workers

  • Gharibi, Vahid;Mokarami, Hamidreza;Taban, Abrahim;Aval, Mohsen Yazdani;Samimi, Kazem;Salesi, Mahmood
    • Safety and Health at Work
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    • 제7권1호
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    • pp.43-48
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    • 2016
  • Background: Work Ability Index (WAI) is a well-known and valid self-report tool that has been widely used in various studies to identify and avoid early retirement and work-related disability. Nevertheless, very few studies have been carried out to evaluate work ability in Iran. We aimed to investigate the WAI and the effect of work-related stress on it among Iranian workers. Methods: A cross-sectional, descriptive and analytic study was carried out among 449 workers from five working sectors in three big cities of Iran. Work ability and work-related stress were measured using the Persian version of WAI and the Persian version of Health and Safety Executive Stress Indicator Tool. Results: More than a third of the workers surveyed (34.70%) did not have an appropriate level of work ability (WAI < 37). There was a significant correlation between subscales of work-related stress and the mean score of WAI. Furthermore, the variables of body mass index, sleep quality, exercise activity, job tenure, and three subscales of work-related stress including demands, supervisor support, and role were significant predictors of WAI. Conclusion: According to the results of this study, the interventional programs must be focused on improving supervisors support, eliminating ambiguity and conflicts in the role of workers in their job and organization, reducing job demands, improving sleep quality, and increasing exercise activity.

치위생과 학생의 임상실습 기간 중 역할·활동요인, 이상·가치요인 스트레스, 스트레스 량의 관련성 (Role·activity factors, ideal·value factors stress and stress amount relationship in clinical practice of dental hygiene students)

  • 류혜겸
    • 한국치위생학회지
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    • 제20권5호
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    • pp.685-695
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    • 2020
  • Objectives: The purpose of this study was to investigate role·activity factors, ideal·value factors stress and stress amount relationship in clinical practice of dental hygiene students. Methods: The participate in this study were 231 dental hygiene department students. the survey was conducted from August 24 to September 30, 2018, using a structured questionnaire(1040460-A-2018-036). The collected data were compared and analyzed using a ANOVA and multiple regression. Results: The factors affecting the amount of stress were investigated. Role and activity factors stress in case of too much assignment, repeat simple and funtional work, ideal and value factors stress in case of utilized as a subsidiary work practice institution rather than clinical practice, lake of awareness that the training institution is a trainee. Conclusions: School institution and departments form organic relationships with industries. Uniform training guidance for each training institution does not help with diversity or creativity and problem-solving skills. It gives some autonomy to the training guidance of training institutions, also a clear standard for the contents of the training. we need a system that can provide and evaluate basic guidelines for what students can do in clinical practice.

역할스트레스와 개인 창의성 간의 관계에 대한 실증연구: 창의적 자아효능감과 자기주도성의 매개역할 (An Empirical Study on the Relationship between Role Stress and Personal Creativity: The Mediating Roles of Creative Self-Efficacy and Personal Initiative)

  • 허명숙;천면중
    • 한국정보시스템학회지:정보시스템연구
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    • 제22권2호
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    • pp.51-83
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    • 2013
  • Personal creativity is critically important for organizations seeking to survive and thrive in today's highly turbulent business environments. Organizations must effectively identify and mobilize the creative resources of their members. When organizational members perceive a work environment that restricts or fails to encourage individual creative expression, a gap may exist between the level of individual creative potential and the actual amount of individual creativity practiced within the organization. In this situation, this paper will examine the impact of role conflict, role ambiguity, creative self-efficacy, and personal initiative on personal creativity. Creative self-efficacy is the subjective belief in one's personal ability to be creative, that is, a personal assessment of one's own creative potential. A strong internal belief in one's ability to successfully engage in creative behaviors is generally considered an important part of the creative process. Personal Initiative refers to behaviors, mainly directed toward work and organizational issues, that are characterized by the following aspects: self-starting, proactive, and persistent in overcoming barriers. Creativity-related creative self-efficacy and personal initiative are critical components to understand motivation that coordinates the relationship between perception and behavior of individual employees. Based on role theory, researchers have focused on role conflict and role ambiguity as the two key ingredients of role stress. Role ambiguity is defined as an evaluation about the lack of salient information needed to perform a role effectively. Role conflict results from two or more sets of incompatible demands involving work-related issues. Employees are usually pursued work-roles more than one in work-focused organization. Too many work-roles and perceived uncertainties at employee's work can be obstacles to personal creativity. In an analysis of results, while role conflict is not negatively related significantly to creative self-efficacy, role ambiguity is negatively related significantly to creative self-efficacy. While role conflict is significantly related to personal creativity, role ambiguity is negatively related significantly to personal creativity. Creative self-efficacy mediates the relationship among role conflict, role ambiguity, and employee creativity. Personal initiative mediates the relationship between creative self-efficacy and employee creativity. This paper shows that creative self-efficacy and personal initiative are the driving force behind personal creativity. Organizations can get some implications of creative-related role conflict and role ambiguity that employees have experienced. As a result, organizations must not only encourage creativity of employees by greater involvement but also encourage their input towards their-focused own works and tasks. And employees should be developed to pace with the organizational needs and development. Management must enable employees to think of new ideas and practices that promotes personal creativity.

간호사의 직무특성과 개인의 성격이 직무스트레스, 직무만족 및 이직의도에 미치는 영향 (The Effect of job Characteristics and Personal Factors on Work Stress, Job Satisfaction and Turnover Intention)

  • 이상미
    • 대한간호학회지
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    • 제25권4호
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    • pp.790-806
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    • 1995
  • The present study examined the causal relationships among nurses' job environment /job characteristics(work overload, lack of autonomy, professional role conflict, interpersonal relationships), maturity, job stress, job satisfaction and turnover intention by constructing and testing a theoretial framework. Based on Katz and Kahn's (1978) theory of organizational open system and Kahn, Wolfe, Quinn, and Snoek's (1964) theory of stress, nurses' turnover intention, job satisfaction and job stress were conceived of as outcomes of the interplay between personal characteristics and work environment. Personal aspects associated with outcome variables included professional knowlege and skill, and maturity(challenge, commitment, control, responsibility). The work environment factors involved work overload, lack of autonomy, professional role conflict, and interpersonal relationships (social support). Three university hospitals located in Seoul were selected to participate. The total sample of 443 registered nurses represents a response rate of 96 percent. Linear structural relationships (LISREL) technique was used to test the fit of the proposed conceptual model to the data and to examine the causal relationships among variables. The result showed that both the proposed model and the modified model fit the data excellently, revealing considerable explanatinal power for job stress and job satisfaction. The explanatory power of turnover intention was relatively lower than those of stress and satisfaction. In predicting nurses' stress, satisfaction and turnover intention, the findings of this study clearly demonstrated that professional role conflict might be the most important variable of the all the environmental variables and personal characteristics. The results were dis-cussed, including directions for the future research and practical implications drawn from the research were suggested.

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부산지역 공공도서관 사서들의 직무스트레스에 관한 연구 (A Study of Job Stress among Librarians in Public Libraries in Pusan)

  • 한계문
    • 한국도서관정보학회지
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    • 제30권4호
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    • pp.163-181
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    • 1999
  • The purpose of this study is to confirm what the stress factors are in performing their jobs among librarians in Public libraries. The study further investigates to figure out the difference of the degree in cognition of job stress according to demographic characteristics of individuals and the impacts of the stress factors on job satisfaction. A survey was conducted for the study sending questionaires to 113 librarians working in 14 Public libraries in Pusan. The results of the study are followings: 1) Females experience higher job stress than males. 2) The younger the age, the higher the job stress. Also, the shorter the year at work, the higher the job stress. 3) The lower the license class, the higher the job stress. Also, singles than married have higher job stress. 4) In the impacts of stress factors on job satisfaction, role conflict is the most powerful factor, and then role overload, career development, role underload, role ambiguity and interpersonal relation, each in order.

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