• Asia pacific journal of information systems
• /
• v.11 no.3
• /
• pp.43-62
• /
• 2001

The purpose of this research is to develop a webcasting site evaluation model, to estimate the relative importance of factors affecting the performance of webcasting sites, and to derive the CSFs of the sites. Evaluation model consists of 6 first-level evaluation factors and 23 second-level evaluation factors. This study compares the evaluation scores of website with those of the customer satisfaction. We inspect seven hypotheses. Hypothesis)(H1) tests correlation of the evaluation scores of website and those of the customer satisfaction. Hypothesis2(H2)$\sim$Hypothesis7(H7) tests if 6 first-level factors(planning, program & form, design, technology, interface, content) have an impact on customer satisfaction. In order to test the hypotheses, correlation analysis and regression analysis are performed. As a result of empirical tests, all Hypotheses$(H1){\sim}H7)$ are accepted and its implications are discussed.

• Journal of the Korea Convergence Society
• /
• v.12 no.10
• /
• pp.19-25
• /
• 2021

This study contains the results obtained after two and a half years of developing a knitting customization website using a knitting machine. Recently in the fashion world, various services using customization are being provided, and devices that users can design directly using knitting machines are being developed. However the existing website for knitting machine does not provide a certain usability or layout, so it is difficult for users to use open source and custom design. Therefore, this study was conducted for the purpose of developing a website that provides ease of use to users who will use the knitting customizing service using a knitting machine. As a research method, the first usability evaluation was conducted by synthesizing the studies conducted for the knit customization website development work. As a result of the study, found the problems of the initial custom screen and the initial output screen were found, and convenience, intuition, and readability were improved. Secondary usability evaluation was conducted on the modified website and it was confirmed that the problem was corrected. Through the website finally derived from this study, it is expected that the new platform in the domestic knit market will be popularized and the usability of the custom website will be improved.

• Journal of radiological science and technology
• /
• v.42 no.4
• /
• pp.301-308
• /
• 2019

This study reviewed whether radiology-related pictograms listed on the website of hospitals deliver clearly, accurately and quickly the necessary information. TOPSIS was carried out to select the most fitting pictograms for the department of radiology, department of radiation oncology, and department of nuclear medicine. The finally selected pictogram for the department of radiology shows an image of the chest (lungs), while that for the department of radiation oncology shows the process of treatment using equipment. Using these pictograms as standards seem to be appropriate to a certain level. However, the pictogram for department of nuclear medicine has a symbol for a nucleus and is thus inappropriate to meet the standards for a hospital pictogram. This study is meaningful in that it has established evaluation methods and procedures relaetd to radiation pictograms.

• Journal of the Korean Society for information Management
• /
• v.20 no.2
• /
• pp.1-26
• /
• 2003

Diverse disciplines such as information science, computer science, cognitive science, and industrial design, are activity engaged in the website evaluation research efforts. Information scientists emphasize the importance of user-centered and user-friendly website design, which is also easy to use, This idea is based on the understanding that the users and the designers are different set of people. In addition, information scientists consider the practice of maximally incorporating user inputs during the website design to be very important guideline. However, this study is based on a newly emerging population of website users who are also designers. 218 study participants evaluated the websites that they designed in comparison to the websites designed by others. According to the survey data analysis, the study participants considered the content delivery, design simplicity, design consistency, and link access of the websites to be equally important from both users' and designers' perspectives. However, the content organization, rich content, and screen composition were underestimated from the designers' point of view whereas these factors were considered to be important from users' point of view.

• Korea Trade Review
• /
• v.43 no.3
• /
• pp.219-243
• /
• 2018

This study focused on the rapidly growing Chinese market by developing an evaluation model for overseas direct sales websites for Chinese consumers. In addition, we developed specific strategic alternatives for each sub-market by conducting multi-group analysis for each consumer's characteristics. Results showed that the level of concern about site use had a stronger impact on persistent use behavior. In addition, among antecedents that affect the level of assurance and concern, we found that these includes not only the perceived benefits and perceived risk factors identified in previous studies but also social-cultural factors. In addition, this study compares the evaluation of overseas direct sales website according to the level of involvement of users. This study analyzes the differences in coefficients among the paths and suggest practical implications for each group.

• Proceedings of the Korea Inteligent Information System Society Conference
• /
• 2007.05a
• /
• pp.91-100
• /
• 2007

Understanding the importance of web accessibility as the solution for digital divide, this study recognizes the problem that existing web accessibility researches have been conducted only by governmental administrative organizations and the accessibility researches of web service that is frequently used in every day life are rare. For the research on the actual condition of web-accessability, this study selected the e-mail service of the representative web-service providers - Daum, Naver, and Empas. Through this evaluation research, this study is intended to present a way to provide convenient and efficient service for those who have been alienated from information. For the accessibility evaluation, the automation evaluation tool "KADO-WAH 2.0" was used. And then, source analysis and manual evaluation using Firefox were conducted to see if 'web contents accessibility guideline 1.0' had been kept.

• 재활복지
• /
• v.17 no.4
• /
• pp.291-309
• /
• 2013

Web usability is utilized as a standard for constructing and managing website to be useful by people of all abilities and disabilities. Link integrity is one of main criteria for web usability evaluation. Links that are found to be broken or pointing to irrelevant information lead gradual degradation of link integrity over time. This study has conducted investigation for link integrity of Korean public institution website. Among 49 website that are accessible by an automatic link checker software, 91.8% of the website has more than one broken links. Also average number of broken links is 50.5 that is 0.33% of the number of links. 29 websites consist of internal broken links. And 22 website do not provide any information on the missing page. Broken links enlower website confidence by reducing web usability as well as they prohibit web search engine not to provide information on the website. Therefore, web developers and managers need to be aware of importance of link integrity and prohibit web usability degradation by performing link validation as a web management task or periodically.

• Asia-Pacific Journal of Business Venturing and Entrepreneurship
• /
• v.18 no.2
• /
• pp.67-79
• /
• 2023

The bounce rate is the rate at which a user leaves immediately after visiting, and this study aimed to find out what attributes of a website affect the bounce rate. Web site evaluation items were defined as a total of 4 items and 27 evaluation attributes, including usability, information, service interaction, and technology, so that they can be commonly applied to venture companies in various industries through prior research. As a result of the study, 6 website attributes that affect the bounce rate were verified to be significant by discriminant analysis and decision tree analysis. Suggestions to reduce the bounce rate of venture business websites through this study are as follows. First, the path name of the website is displayed as mandatory and a pull-down menu function is added to facilitate movement to other pages. Second, it is good to expose core content that can attract users' attention in the form of a banner, and place internal link banners in the right place on sub-pages. Third, external links should be linked to a new window so that they do not leave the current page immediately so that they can be re-entered. Lastly, it is recommended to expose the contact information of the person in charge and consultation function as direct information for communication with customers, but if individual response is difficult, at least the consultation function must be added. These suggestions are expected to be of practical help in various fields such as website development, operation, and marketing. However, in special cases, a high bounce rate may be normal, so it should be considered according to the situation.

• International Journal of Computer Science & Network Security
• /
• v.22 no.9
• /
• pp.63-68
• /
• 2022

Given the competition between different tourist destinations to attract domestic and international tourists it is absolutely vital to examine their website efficacy on specific attributes. This study employs one of the recently developed multi-criteria decision-making method the Best-Worst Method to assess the state government official tourism website across four Indian states known for their tourism potential- Himachal Pradesh, Uttrakhand, Uttar Pradesh and Rajasthan on specific attributes provided by the widely acknowledged WebQual instrument. Information Fit-to-Task and Trust emerged as the most important criterion. Relative advantage and Innovation the least important. The results of the study are easily interpretable and visual. They offer both an individual and comparative analysis of the perceived website efficacy on specific attributes to facilitate tourism stakeholders and website administrators to strategize and make their digital presence effective and competitive.

• Journal of Korea Port Economic Association
• /
• v.31 no.4
• /
• pp.39-52
• /
• 2015

The purpose of this paper is to empirically examine whether there are significant relations among rankings of cross-efficiency, web accessibility, and website evaluation. For this purpose, the study uses the KWAH-4 method developed by the Web Accessibility Laboratory in Korea, website evaluation method developed by the Business Development Bank of Canada (BDC), and the cross-efficiency model for 13 Asian container seaports including Korean, Chinese, and Japanese main ports in 3 years (2009, 2010, and 2013) using data for two cases: three inputs (depth, total area, and number of crane) and one output (TEU) in the first case and three inputs and two outputs (TEU and BDC overall score) in the second case. The main empirical results are as follows. First, the ranking orders of cross-efficiency, web accessibility, and website evaluation overall scores are not significantly correlated with each other. Second, if the BDC overall score is included in the output element, the correlation results are improved. However, the correlation coefficient is still low. The container port policy planners should introduce and consider the web accessibility and website evaluation scores when evaluating an efficiency-increasing plan for Korea's main container ports.