• The Journal of the Korea Contents Association
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• v.6 no.9
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• pp.42-49
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• 2006

In this paper, we proposed a model to evaluate confidence and satisfaction of health information web-sites visited by general health consumers. In order to propose the evaluation model, lots of foreign and domestic researches are investigated and analyzed. Based on these analyses, confidence and satisfaction standards for the model are proposed. A process for evaluation and a method for calculation of evaluation value by the standards are proposed, too. The proposed model can be utilized as a tool for analyzing conventional health information web-sites and can be utilized as check lists for developments in case of health information web-sites under construction.

• Korean Journal of Human Ecology
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• v.10 no.1
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• pp.83-91
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• 2001

Currently, obtaining information about the housing studies through the internet web sites is one of the outstanding mediums. Those are of the housings, architecture, interior design, furniture products, hotels and its journals, etc., and out of all those informations are the highly expected value of use. But. it may causes the public users to experience a negative effect, because many of those informations provided on the internet web sites related to the housing studies/informations are not providing an equal quality of information. And measuring the quality is also not easy. This study focuses on the establishment of evaluation criterion for the housing information-related internet web sites. In such a vein, it proposes a clear model to evaluate the information qualities with the 43 questionnaires / examining items. To test the questionnaires/rating items, the analysis has been implemented which has shown the reciprocal effect between the 2 major factors. One major factor with 4 variables on the information searches are (1) the accuracy/reliability of contents and techniques, (2) the design of a picture and communication, (3) the readability and security, and (4) the security of private information, and the other factor with 3variables on the additional services are (1) the diversities of contents and ease of orderings, (2) the abilities of search and e-mail, and (3) the events and after services. This study/rating model will provide the users with a fundamental material in evaluating the quality of housing information on the internet web sites.

• Culinary science and hospitality research
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• v.6 no.1
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• pp.123-149
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• 2000

As a result of their web sites about 25 food services, it shows that only 20% of food services are conducting transactions online. As a whole food services in general have mastered the basics of setting up a web site, and it is revealed that some web sites with high average score are using flash s/w, which has a considerable interest in graphic. Family restaurant is the highest in average score and icecream is the lowest. The best individual site is Tonyromas site of Family restaurant sector, the second best site is TGI Friday's of the same Family restaurant sector, the third Pizzahut of pizza sector, and the fourth Lotteria site of Fast food sector. It is suggest that this preliminary study could be advanced by extending the sample size and a program of more extensive statistical analysis by devising. Also it is shows that it is possible for B2B transaction and B2C transaction to be conducted more actively It is suggested that Pizza(60%) and Icecream(40%) of food products which are small in size and easy to be ordered and delivered can be feasible and successful in transactions online. In conclusion, it is very important to keep the contents of web sites up-to-date and attractive to customers, and to establish several ways which can enable customers to interact with food services to induce a dialogue with customers, and it is necessary to introduce new technologies for specific differences of their own sites.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.42 no.3
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• pp.39-51
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• 2019

This paper is an exploratory study to investigate the influence of characteristics of local government web-sites on user satisfaction and trust. The objective of this research is to identify the characteristics of local government web-sites influencing on user satisfaction and trust, and determine how they affect user satisfaction and trust. From the literature review, we identify four characteristics which are expected to influence on user satisfaction: technical, information, customer-oriented, and work-performing characteristics. In addition, we develop research model that the four characteristics are expected to affect user satisfaction and trust via users' perceived values. The results of the research are as follows. The technical, customer-oriented, and work-performing characteristics significantly affects perceived values, which significantly affected user satisfaction and trust. Perceived value is partially mediated by user satisfaction in affecting user trust. The characteristics of local government web-sites affecting perceived values differed partially by the purpose of visitor. As for the personal goal, the technical, customer-oriented, and work-performing characteristics significantly affect perceived values, with the technical and customer-oriented characteristics having more significant effects. As for the business goal, the technical, information, work-performing characteristics significantly affected perceived values, with information characteristics having more significant effects.

• Convergence Security Journal
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• v.15 no.2
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• pp.19-24
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• 2015

As the Internet usage such as Web3.0, future internet, and internet of things increases, the big data through information exchange between the users and web servers increases. Analyzing those web data, the commercial web sites use the analytic results for marketing and campaign, and non-commercial web sites also use the results to improve the user's services satisfaction. In this paper, the quantitative index is presented to analyze the web sites, and optimized web site design method is also presented through the correlation analysis of index and significance test. From the results for 138 web sites, it is observed that strong plus(+) correlation for visits-unique visitors and page views-average visit duration exists. We also observe the minus(-) correlation between bounce rate and page views per user(or ratio of new visits). In specific, to reduce the bounce rate for users, the strategy to increase the page views and ratio of new visits rather than visits and unique visitors is needed.

• Journal of The Korean Association of Information Education
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• v.8 no.3
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• pp.375-384
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• 2004

With the advance of information communication technology, specifically the Internet technology, most schools have developed their own Web sites for the communication of diverse parties such as students, their parents, teachers, and others. In spite of the wide spread of school Web sites, their bulletin board systems are usually developed under the Web-boards for developing ordinary sites without reflecting educational environments. The purpose of this research is to develop the Web-board system for schools, which can be applied to construct adaptive school Web sites. This Web-board system is designed to reflect the educational environments as well as the user characteristics under the idea of customization and optimization. The main advantage of this Web-board system is that it can allow easy access to the system through user-friendly interface, and also promote interactions among users through their personalized Web pages.

• Proceedings of the Korea Contents Association Conference
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• 2006.05a
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• pp.489-492
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• 2006

We analyzed twelve representative oversea's e-health related web-sites for assessing satisfaction degree for information confidence criteria. We find out that what criteria are important for giving confidence of information to medical consumers in these web-sites. In the results, we give guidance of criteria to domestic e-health information related web-sites for maintaining confidence of information.

• Proceedings of the Korean Operations and Management Science Society Conference
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• 2003.05a
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• pp.494-501
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• 2003

Web casting has become an important opportunity to apply the user-centered concept to broadcasting because it provides real-time interactive service through time and space. It is also necessary to have a new understanding about user who is not a passive viewer any more but an active user. The amount and quality of contents are also important, but usability is a competitive factor as well as the fundamental customer services that have user best experience at the site. Nevertheless most of web casting sites show the low level of usability. In this study we had a comparative evaluation among these sites, MBC, KBS and SBS, which are the representative broadcasting systems. The tests were carried out as heuristic evaluation and usability testing. We analyzed causes and problems of web usability for customer satisfaction and reliability exaltation, and expected the basic knowledge of developing and improving sites.

• Asia pacific journal of information systems
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• v.20 no.3
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• pp.73-90
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• 2010

Although research on acceptance of information systems provides useful insights in understanding users' behavior, we need to further understand factors that cause long-term or continued use. This article therefore examines the role of users' maximizing tendency (i.e., individual differences in pursuing the best option) in continuance intention of Web sites. By controlling for disconfirmation, ease of use, and product involvement, we empirically investigate the relationships between satisfaction, usefulness, and continuance intention to online bookstore Web sites. As suggested by the information technology continuance model, the effects of satisfaction to and perceived usefulness on continuance intention to Web sites are positive for individuals with low maximizing tendency (i.e., satisficers). Satisfaction and usefulness, however, are not associated with continuance intention for individuals with a high maximizing tendency (i.e., maximizers). The implications for both researchers and practitioners are discussed.

• Archives of design research
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• v.14 no.1
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• pp.111-118
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• 2001

The primary purpose of this research is to identify effects of the complexity levels of visual factors on user's communication in the web-sites. In this study, six complexity levels of visual factors were manipulated with four items(graphics, moving graphics, size and links) to test communication effects. As a result, user's communication was influenced by the complexity of illustration. This result shows that web sites with moderate levels of illustration complexity are more preferred than with complex or simple levels of visual complexity.