A Study on the Determination Factor of Web Site Quality and the Relationship with Customer Satisfaction, Involvement, and Performance (웹 사이트의 품질 결정요인과 고객 만족도, 몰입, 성과간의 관계에 관한 연구)
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- International Commerce and Information Review
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- v.6 no.1
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- pp.51-74
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- 2004