• Title/Summary/Keyword: Web quality

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Deriving the Success Factors for Retailing Web Sites: A Comparison of Web Site Types (웹 사이트 성공 영향요인 도출과 웹 사이트 유형별 비교 분석)

  • Lim, Mi-Hee;Choi, Sue-Young;Lee, Hee-Seok
    • Asia pacific journal of information systems
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    • v.14 no.2
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    • pp.1-20
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    • 2004
  • Finding the factors to affect the success of the business web sites is critical to enhance their competitiveness. This paper categorizes these factors into 4 quality measures: system, information, service and entertainment. The success is measured via user's satisfaction and loyalty. It surveys 474 Internet users to explore the effect of the quality measures on web site success. We confirm the causal effect of quality factors on users' satisfaction and loyalty. Furthermore, a comparative study is performed for web site types, such as finance, e-commerce(shopping mall), and entertainment. We note that the effect differs in web site types.

Application of Web-based Load Duration Curve System to TMDL Watersheds for Evaluation of Water Quality and Pollutant Loads (수질오염총량제도 유역의 수질 및 부하량 평가를 위한 웹기반 LDC 시스템의 적용)

  • Kang, Hyunwoo;Ryu, Jichul;Shin, Minhwan;Choi, Joongdae;Choi, Jaewan;Shin, Dong Seok;Lim, Kyoung Jae
    • Journal of Korean Society on Water Environment
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    • v.27 no.5
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    • pp.689-698
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    • 2011
  • In South Korea, Total Maximum Daily Load (TMDL) has been enforced since 2004 to restore and manage water quality in the watersheds. However, the appraisal of TMDL in South Korea has lots of weaknesses to establish the plan for recovery of water quality because it just evaluates the target water quality during the particular flow duration interval. In the United States, Load Duration Curve (LDC) method bas been widely used in the TMDL to evaluate the water quality and pollutant loads considering variation of stream flow. In a recent study, web-based Load Duration Curve system was developed to create the LDC automatically and provide the convenience of use. In this study, web-based Load Duration Curve system was applied in the Gapyeongcheon watershed using the daily flow and 8-day interval water quality data, and Q-L Rating Curve was used to evaluate the water quality and pollutant load in the watershed, also. As a result of study, water quality and pollutant load in Gapyeongcheon watershed were met with water quality standard and allocated load in the all flow durations. Web-based Load Duration Curve system could be applied to the appraisal of South Korean TMDL because it can be used to judge the impaired flow duration and build up the plan of load reduction, and it could enhance the publicity. But, web-based Load Duration Curve system should be enhanced through addition of load assessment tools such as Q-L rating curve to evaluate water quality and pollutant load objectively.

Development of Composite Soil Quality Index Evaluation System based on Web GIS (Web GIS기반의 복합적 토양 질 평가 시스템 개발)

  • Sung, Yunsoo;Yang, Jae E;Kim, Sung Chul;Ryu, Jichul;Jang, Wonseok;Kum, Donghyuk;Lim, Kyoung Jae
    • Journal of Korean Society on Water Environment
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    • v.31 no.6
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    • pp.693-699
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    • 2015
  • It has been known that torrential rainfall events have been occurring worldwide due to climate change. The accelerated soil erosion has caused negative impacts on water quality and ecosystem of receiving waterbodies. Since soil security issues have been arising in various areas of the world, intensive interests have been given to topsoil management in Korea. Thus in this study, Web GIS-based computing system of physical, chemical, and biological topsoil quality indices were developed. In this study, five soil quality maps at national scale and top soil erosion potential were prepared for evaluation of soil quality based on soil erosion potential. For this system, the open source Web GIS engine, OpenGeo, was used as core engine of the system. With this system, decision makers or related personnel in areas of soil erosion Best Management Practices (BMPs) would be able to find the most appropriate soil erosion BMPs based on soil erosion potential and soil quality at the area of interest. The Web GIS system would be efficiently used in decision making processes because of ease-of-use interface and scientific data used in this system. This Web GIS system would be efficiently used because this system could provide scientific knowledge to decision makers or stakeholders. Currently various BMP database are being built to be used as a decision support system in topsoil management and topsoil quality areas.

A Broker-Based Framework for QoS-Aware Mobile Web Services Selection (품질고려 모바일 웹 서비스 선택을 위한 중개자 기반의 프레임워크)

  • Yeom, Gwy-Duk;Lee, Kun-Chang
    • Journal of the Korea Society of Computer and Information
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    • v.19 no.12
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    • pp.209-218
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    • 2014
  • The more mobile devices consuming web services, the more QoS-aware selection of mobile web services, we need. A QoS(Quality of Service) contract is an agreement between the web service provider and the mobile user that specifies the level of the service quality. Web services users can be assured of the level of the service quality specified by the QoS contract. We propose a broker-based framework for QoS-aware mobile web services selection in this work. Under this architecture, the mobile users can request the web services through the service broker on the wireless networks. The service broker utilizes agents to monitor the web services quality and manages the service quality by notifying the service provider and mobile user of the service contract violation. Reliability, response time, and cost were the metrics used for QoS monitoring. Futhermore mobile users can select a web service best suited for his/her needs through the service broker.

Application of Quality Cost Model ln Quality Improvement Area (품질개선분야에서의 품질코스트모델의 적용)

  • Chung, Young-Bae;Kim, Yon-Soo
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.34 no.3
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    • pp.71-78
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    • 2011
  • This parer proposes application of quality costing system in quality improvement area. Cost of quality in quality improvement area provides a valuable of both providing the need for improvement and giving a starting point for project. WQCMS(Web-based Q-Cost Management System) have ability to collect and analyze quality data generated from various different departments in the inside or outside of the enterprise without any limitations, if end-users are able to access wide area network. It provides the capability to integrate quality information from database and to generate various easy analysis reports to management's needs using built-in analysis tool modules with real-time. Web-based quality cost management system to measure the performance of quality improvement activities in the business firms. This paper proposes standard model for quality cost process in quality improvement area.

Development of River Quality Management Information System Using Web-GIS of Nonsan-si(I) (Web-GIS를 이용한 논산시 하천수질 관리 정보 지원시스템 구현(I))

  • 박기학;오승교;박성규
    • Journal of environmental and Sanitary engineering
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    • v.18 no.4
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    • pp.15-23
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    • 2003
  • The purpose of this study is to construct e-Nonsan, a user friendly river quality management information system for Nonsan-si basin using GIS (geographical information system) technology. GIS was ideally suited featuring a geographical characteristics(e.g., industries, cattle sheds) and very effectively used in mapping and symbolization for the distribution of the spatial/periodic status(e.g., pie or column chart) of the point/non-point pollutant source loads which can be effectively applied to a information system on the web-site. And a user interface, GUI(graphic user interface) was designed very diversely and simply enabled the and non environmental experts connect with the system and obtain a useful information of river quality. e-Nonsan, a visual mapping system for river quality was developed by reframing the monitoring data as graphic symbols and it was ideally suited to exploring area-wide river quality at a user-friendly manner due to extensibility and scalability along the various survey points. Eventually the final step of this study was to construct e-Nonsan based on Web-GIS could be assessed anywhere if internet service is available and offer a very useful information services of the river quality to the publics.

The Effect of Quality Cognition(usage, medical information, aesthetic, safety) of the Web Site of the Facility Hospital on Customer Loyalty(moderating role of trust) (병원 웹사이트 품질 인식(사용용이, 의료정보, 심미성, 안전성)이 고객충성도에 미치는 영향(신뢰를 조절변수로))

  • Min, Soon;Kim, Hye-Sook;Kim, Hee-Young;Ha, Yoon-Ju;Kim, Eun-A;Kim, Geum-Hee
    • Korea Journal of Hospital Management
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    • v.16 no.2
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    • pp.1-18
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    • 2011
  • The research was to investigate the effect of quality cognition(usage, medical information, aesthetic, safety) of the web site of the facility on customer loyalty and moderating role of trust variable. The respondents was 201 patients and caregivers. Data were collected from March 1 to 31, 2010 at C university hospital in G city. In relationship between quality cognition of facility web site and customer loyalty, the results of quality cognition on customer loyalty showed 43.1% (F=36.912) in model 1, 46.3%(F=33.454) in model 2, and 46.8%(F=18.580) in model 3. In relationship between web site quality cognition and customer loyalty, moderate effect of trust was not considerable. As results, quality is the leading fact for customer loyalty more than trust. Therefore, customer loyalty leaves its possibility of increment when facility web site is designated depending on medical information, usage and aesthetic.

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An Effect of Image and Satisfaction of Job Information Sites for High Quality Human Resources on Relationship Quality and Loyalty Intention (고급 인력을 위한 취업정보사이트의 이미지와 만족이 관계품질과 충성의도에 미치는 영향)

  • Cho, Chul-Ho
    • Journal of Korean Society for Quality Management
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    • v.45 no.2
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    • pp.275-292
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    • 2017
  • Purpose: This study is designed to explore web-site service quality factors in job information site for high quality human resource, and to test relationship among web service quality, image, user satisfaction, relationship quality, and loyalty intention. Methods: A survey tool was questionnaire that had obtained validity and reliability through literature survey and pretest survey, and sample 214 was analyzed through SEM using SPSS21.0 and AMOS21.0. Results: Web design and information offer affect Image and user satisfaction. Also, relationship quality turned out to be an important mediator between image and loyalty intention and between customer satisfaction and loyalty intention. Conclusion: This study shows that two factors in via of relationship quality, were important factors that related companies have to emphasize to raise performance, Also, in order to raise loyalty intention of customer, marketer should exert to well manage relationship quality having significance as a mediator.

Application of Evaluation Criteria for Web sites to Sexuality Education (인터넷상의 성교육 사이트 평가기준의 적용)

  • Kang, Nam-Mi;Hyun, Tai-Sun;Lee, Pil-Ryang;Kim, Jin
    • Women's Health Nursing
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    • v.7 no.3
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    • pp.373-381
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    • 2001
  • Web sites on the internet are excellent resources for the younger generation to gain information related to sexuality education. The potential benefits of the information of sexuality education on web sites are obvious. But the information of sexuality education on web sites could also result in potentially negative effects. Yet the quality of the information of sexuality education on web sites is variable and difficult to assess. There is no rating criteria for quality assessment of the information on web sites. The rating criteria for quality assessment of information of sexuality education were investigated and reviewed. Among the criteria, best 15 items to evaluate the information of sexuality education on web sites were selected and identified in this study. 15 items were categorized to reliability ( 3 items ), content ( 6 items ), goal ( 2 items ), design & technology ( 4 items ). This 15-items questionnaires is considered as commonly implementable criteria for the information of sexuality education on web sites in Korean. 20 web sites related to sexualtiy education were evaluated and the results were discussed.

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Study on the relationship among web characteristics, airline service quality and customer satisfaction (웹특성이 항공서비스 품질과 고객만족에 미치는 영향에 관한 연구)

  • Yoon Seung-Ja;Lee Sang-Shik
    • Journal of Korea Society of Industrial Information Systems
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    • v.10 no.3
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    • pp.64-73
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    • 2005
  • This paper is purposed to investigate the relationship among web characteristics, service quality and customer satisfaction. After analyzing the data collected from 137 customers, it was proved that web service did not affect on the customer satisfaction directly, but affected indirectly through service quality. Therefore we conclude that customer satisfaction efforts through web site are important as a competitive weapon in an airline industry.

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