• International Journal of Internet, Broadcasting and Communication
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• 제14권3호
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• pp.40-50
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• 2022

The purpose of this study is to prove the global OTT, Netflix's organizational resilience (OR). For this, we review previous literatures regarding Netflix's OR and the theoretical logic of the OR. Then, we investigate Netflix's organizational culture (OC), corporate structure and business strategies based on the five levers of the OR. As a result, the first lever, the coordination makes Netflix to get rid of the inner wall by creating Netflix terms like 'sunshining,' and 'postmortem,' which makes their employees extraordinarily candid with each other. The second lever, the cooperation provides employees with understanding customers by sharing company and service information openly and broadly through transparent board system, billboard advertising, etc. The third lever, the clout allows Netflix to encourage independent decision-making by their employees. Netflix customers are under scrutiny and served 24/7 via live chat or phone by supporting a high-performance workplace. The fourth lever, the capabilities are related to Netflix's keeping highly effective people and it establishes a culture of highly motivated employees. The "dream team" policy is run by what is known as the "keeper test." The last lever, the connections make Netflix to forge external strategic partnership to stay agile. There is no rule for partnering with key content producers by allowing creative freedom to them.

• 한국컴퓨터정보학회논문지
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• 제26권12호
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• pp.169-177
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• 2021

본 연구는 테크노스트레스(Technostress) 이론을 바탕으로 근무시간 중이나 퇴근이후의 카카오톡과 같은 소셜 미디어 사용으로 인해 발생되는 테크노스트레스가 이직 의도에 미치는 영향을 탐구하고자 한다. 본 연구는 341명의 중국 내 위챗(WeChat) 사용자를 대상으로 온라인 설문조사를 진행하였다. 구조모형 분석결과에 의하면, 근무 중에 발생하는 역할 과부하, 역할 충돌, 작업 침해는 근무시간 테크노스트레스에 영향을 미치며, 퇴근 후에 발생하는 사회적 상호작용, 개인 생활 침해, 고립공포감(Fear of Missing Out)도 마찬가지로 퇴근 후 테크노스트레스에 영향을 미치는 것으로 나타났다. 근무 중에 발생하는 테크노스트레스는 이직 의도에 영향이 미치지 않은 것으로 나타났지만, 퇴근 후에 발생하는 테크노스트레스는 이직 의도에 영향을 미치는 것으로 나타났다. 본 연구가 조직 내에서의 올바른 소셜 미디어 사용에 대한 기초적인 자료로 사용되길 기대한다.

• 한국데이터정보과학회:학술대회논문집
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• 한국데이터정보과학회 2004년도 춘계학술대회
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• pp.211-224
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• 2004

Distributing information on the internet is common in our daily life. In the past, e-mail has been the primary choice of exchanging information, but instant messengers are gaining popularity abroad and domestically because of their immediate responses. Instant messaging has become the fastest growing communication technology in recent years. Instant messaging is effectively a chat room for two people. Users that have accounts with the same provider are able to send messages via computer in real time. Instant messaging has exploded into the business world as companies now utilize the technology for everything from interoffice communication to client/customer communication. In this paper, we propose a method of instant messenger system design for effective collaboration of statistical data collection.

• International journal of advanced smart convergence
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• 제11권3호
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• pp.79-84
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• 2022

Due to a series of online sex crimes cases and online class conversions caused by the spread of the coronavirus, alternatives to sex education in schools are urgently required. As a result of this study, the metaverse sex education platform was designed. Using this platform, learners are expected to cultivate correct adult awareness and digital citizenship. Within the metaverse platform, learners can participate more actively in learning. Instead of exposing one's name and face in a place dealing with sensitive gender issues, one can participate in education through his or her decorated avatar and participate in education much more actively than face-to-face education and express one's opinion through chat. In addition, education by level can be received regardless of time and place, which can have the effect of bridging the educational gap between urban and rural areas. In this paper, we propose a new sex education platform without time and space constraints by utilizing metaverse.

• The Journal of Asian Finance, Economics and Business
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• 제7권1호
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• pp.141-151
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• 2020

This research aimed at studying the role of self-enhancing imagery and self goal-achievement emotion in the effect of characteristics perceived at advertisements using multisensory cues on purchase intention. Sports shoes advertisement was selected as an empirical research object. Questionnaire survey method was used to collect data. 'WenJuanXing' site was used to make the questionnaire in Chinese, and it was loaded on WeChat and QQ. 260 participants from different regions of China participated in online questionnaire survey. The results of testing the hypotheses by structural equation model in Amos 21.0 program are summarized as followings. The congruency between multisensory cues and self-discrepancy awareness positively evoked the self-enhancing imagery and the self goal-achievement emotion. The object relevance between the consumer and the product advertised did not induce the emotion, but evoked the self-enhancing imagery. Both of the self-enhancing imagery and the self goal-achievement emotion had positive effects on the product purchase intention. When developing advertisement, marketers should focus on multisensory cues' characteristics to enhance the self-enhancing imageries as well as to help feel the goal-achievement emotion. They should pay attention to the ways by which the multisensory cues' characteristics used to develop advertisement can be perceived to be congruent with each other by consumers.

• 디지털융복합연구
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• 제20권5호
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• pp.99-105
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• 2022

중국에서는 위챗페이, 알리페이 등 제3자 결제가 활발해지면서 은행의 전통적인 비지니스가 큰 충격을 받고 있다. 은행은 가맹점에 QR코드 결제를 권장할 수 있고 확대할 수 있다. 따라서 은행의 QR코드 업무를 분석하고 연구하는 것은 의미가 있다. 본 연구는 결제 사이클과 FTP(Funds Transfer Pricing)를 조합한 통합결제 QR코드의 제로 수수료율의 실행이 중국 상업은행에 미치는 영향을 분석하는 것을 목적으로 한다. 본 연구는 수작업으로 수집한 중국 상업은행의 고객 데이터를 기초로, 재무 지표 산출 방법을 활용하여 사례 분석을 진행하였다. 연구결과, 상업은행은 통합결제 QR코드 제로 수수료율 정책의 도입은 이점이 단점보다 더 큰 것으로 나타나 해당 정책을 지속적으로 시행할 필요가 있다는 것이 밝혀졌다. 본 연구는 상업은행의 마케팅 의사결정에 중요한 역할을 하는 오프라인 결제 시장을 빠르게 점유할 수 있는 방법에 대해 실현 가능한 제안을 제공하였다.

• 디지털산업정보학회논문지
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• 제19권1호
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• pp.77-89
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• 2023

The purpose of this study is to empirically confirm what is an important variable of organizational change by intelligent technology acceptance and whether is a difference in important variables in the organization level of acceptance of intelligent technology. Recently, business models using intelligent technologies such as chat-bots, self-driving cars, credit-prevention fraud, face recognition, and health-care are emerging. External situation factors such as artificial intelligence, big data, COVID-19, and the ESG management are changing the direction of a company's management strategy. This research method established a structural equation model. As a result of the analysis, we found that the leadership, organizational culture, and organizational cooperation variables had a positive effect on human resource development variables. Human resource development found a positive effect on the performance of intelligent technology. In addition, we found the independent variables of leadership, organizational culture, and organizational cooperation had partial mediating effects on the performance of intelligent technology. Each group of levels of intelligent technology found performance differences. The organizational culture variables appeared as important variables in all groups. On the other hand, the leadership variable appeared as an important variable in the middle and lower groups of intelligent technology. The theoretical background of this study is that the business theory was updated through artificial intelligence and intelligent technology theory. As a practical implication, the organization adopting intelligent technology is necessary to prepare a systematic plan for organizational culture change.

• 정보관리학회지
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• 제23권2호
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• pp.167-183
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• 2006

본 연구는 이메일에 나타난 감성정보 메타데이터 추출에 있어 자연언어처리에 기반한 방식을 적용하였다. 투자분석가와 고객 사이에 주고받은 이메일을 통하여 개인화 정보를 추출하였다. 개인화란 이용자에게 개인적으로 의미 있는 방식으로 콘텐츠를 제공함으로써 온라인 상에서 관계를 생성하고, 성장시키고, 지속시키는 것을 의미한다. 전자상거래나 온라인 상의 비즈니스 경우, 본 연구는 대량의 정보에서 개인에게 의미 있는 정보를 선별하여 개인화 서비스에 활용할 수 있도록, 이메일이나 토론게시판 게시물, 채팅기록 등의 텍스트를 자연언어처리 기법에 의하여 자동적으로 메타데이터를 추출할 수 있는 시스템을 구현하였다. 구현된 시스템은 온라인 비즈니스와 같이 커뮤니케이션이 중요하고, 상호 교환되는 메시지의 의도나 상대방의 감정을 파악하는 것이 중요한 경우에 그러한 감성정보 관련 메타데이터를 자동으로 추출하는 시도를 했다는 점에서 연구의 가치를 찾을 수 있다.

• 한국데이터정보과학회:학술대회논문집
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• 한국데이터정보과학회 2006년도 PROCEEDINGS OF JOINT CONFERENCEOF KDISS AND KDAS
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• pp.307-315
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• 2006

현대 사회에 있어서 신속하고 정확한 정보는 곧 수익증대의 중요한 요소로 자리 잡고 있으며 사회발전이 가속화 될수록 더욱 다양한 정보가 산출되고 있다. 그로인하여 광범위하게 분산되어 있는 정보의 추출은 매우 중요한 부분으로 부각되고 있다. 하지만 기존의 자료 집계 방법은 분산되어 있는 자료를 수집하기 위한 시간이 많이 소요되고 수집된 자료의 확인과정 및 통합 과정 또한 많은 시간이 소요되어 현대의 수많은 정보를 효율적으로 수용하지 못하고 있다. 이에 본 논문에서는 광범위하게 분산되어 있는 자료들에 대하여 효율적인 정보 추출을 제공할 수 있는 자료 집계 및 분석 시스템의 설계 및 구현 방안에 대하여 연구하고자 한다.

• Journal of Smart Tourism
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• 제1권2호
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• pp.37-46
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• 2021

The travel-related applications on a smartphone help tourists make a reservation before their trip conveniently; use a map, direction guidance, and translation services during the travel; evaluate and recommend travel services communicating with others after their journey. This study examines the relationships among affordances and constraints provided by the mini-program, users' perceived value, and travel-related mini-program (TRMP) usage by analyzing the structural equation modeling. An online questionnaire was developed from the available scales in the published literature. A total of 651 TRMP users responded to the survey, and 448 valid responses were included for analysis. Affordance, including physical, cognitive, sensory, and functional affordance, significantly influenced the hedonic value of TRMP; utilitarian value except for cognitive affordance. There were negative relationships between unfamiliarity and both types of value. The utilitarian and hedonic value of TRMP significantly influenced both the exploitative and explorative use of TRMP. Travel-related mobile applications are dramatically increased in the tourism field. This research sheds light on TRMP usage, as a new and smart device, from a user's perspective based on the affordance theory. This study represents a valuable direction regarding the emerging travel-related online platforms in tourism.