• Title/Summary/Keyword: Waiting room

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Improvement of Parent and Family Satisfaction by Offering Informational Interventions throughout Surgery (수술 중 정보제공을 통한 환자 부모 및 가족의 만족도 증진)

  • Hong, Hee Jung;Lee, Myoung Ae
    • Quality Improvement in Health Care
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    • v.7 no.1
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    • pp.90-104
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    • 2000
  • Background : This study was designed to assess the effects of information on the satisfaction of parents and families whose children underwent elective surgery in the Pediatric Operating Room. Methods : We measured parent and family satisfaction with information given before and after offering informational interventions. The data were collected from 510 patients parents and families whose children had undergone elective surgery in the Pediatric Operating Room of Seoul National University Hospital in Seoul. South Korea. The data collection ran from May 3. 1999 to May 30. 1999 and from September 6, 1999 to September 30, 1999. The research instrument consisted of four categories (pre-operative period, intra-operative period, post-operative period, others) and 24 questionnaires. SPSS was used to analyze the data. Results : The major findings of this study are summarized as follows: 1. Before surgery, the satisfaction with the following was increased: the explanations of the necessary preparation for the surgery (6.0%), the time the patient would enter the operating room (20.6%), the operative procedure (2.0%), and the use of the waiting room (10.0%). 2. During the operation, the satisfaction with the situation board (15.1%), public announcements in the waiting room (8.4%), and the answering of the families questions (12.2%) was increased. however, the satisfaction with the surgeons explanations of the surgical outcomes decreased by 8.3%, even though the frequency of these explanations increased by 5%. 3. After surgery, the satisfaction with the following was increased: the explanations of patient's status of recovery(10.3%) the time the patient would be moved from the recovery room (17.6%), how the patient would be transferred to the ward (19.2%), and post-operative care (6.3%). Conclusion : Based upon the above findings, we concluded that pre-, intra-, and post-operative informational interventions were effective in increasing the satisfaction of the parents and families of children undergoing elective surgery.

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A Study on the Sensible Waiting Time and Architectural Planning Characteristic of Medical Service Space in General Hospital (종합병원 체감 대기시간과 의료서비스공간의 건축계획특성 연구)

  • Im, Yang-Bin
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.16 no.12
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    • pp.8820-8829
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    • 2015
  • While medical services are recognized to be crucial in a process of disease treatment, the research has been done with the service space and waiting time in a medical institution. This paper's objective is to evaluate the waiting areas of lobby, outpatient clinic, operating room in a general hospital and to draw factors of architecture design for further improvement, identifying strengths and weaknesses to be analyzed in terms of medical service. Research method is to define concepts of waiting time through literature review and advanced researches, analyze characteristics of architectural plan through drawing analysis and site survey. This research will contribute to the improvements of the planning methods which will reduce the waiting time and increase the quality of medical service.

Analysis of Factors Delaying on Waiting Time for Medical Examination of Outpatient on a Hospital (일 병원의 외래진료대기시간 지연요인 분석)

  • Park, Seong-Hi
    • Quality Improvement in Health Care
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    • v.8 no.1
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    • pp.56-72
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    • 2001
  • Background : To shorten processing time for variety of medical affairs of the patient at the outpatient clinic of a big hospital is very important to qualify medical care of the patient. Therefore, patient's waiting time for medical examination is often utilized as a strong tool to evaluate patient satisfaction with a medical care provided. We performed this study to investigate factors delaying related with waiting time for medical examination. Methods : The data were collected from June 26 to July 30, 1999. A total 275 case of medical treatment and 5,634 patients who visited outpatient clinics of a tertiary hospital were subjected to evaluate the waiting time. The data were analyzed using frequency, t-test, ANOVA, $X^2$-test by SPSS Windows 7.5 program. Results : The mean patient's waiting time objectively evaluated ($30.9{\pm}33.9$ min) was longer than that subjectively by patient evaluated ($25.1{\pm}26.2$ min). Patient waiting time objectively evaluated was influenced by the starting time of medical examination, consultation hours, patients arriving time etc, as expected. The time discrepancy between two evaluations was influenced by several causative factors. Regarding the degree of patients accepted waiting time with the medical examination is 20 min. Conclusion : The results show that, besides the starting time of medical examination, consultation hours and patients arriving time, influence the patient's subjective evaluation of waiting time for medical examination and his satisfaction related with the service in the big hospital. In order to improve patient satisfaction related with waiting time for medical examination, it will be effective examination rather than to shorten the real processing time within the consultation room.

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Evaluating the Effectiveness of Work with the Remote System in PACS Room (PACS실에서 원격시스템을 이용한 업무의 효율성 평가)

  • Kim, Ji-Hye;Lee, Jong-Woong;Lee, Seung-Jin;Dong, Kyung-Rae
    • Korean Journal of Digital Imaging in Medicine
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    • v.13 no.4
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    • pp.171-175
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    • 2011
  • Server and Pi view management, external image and internal image Copy Import business in PACS room is through the medical assistance. Import and Copy, and in particular the number of cases is increasing the number of import is a fast growing trend. Although the increase in workload With limited human resources to increase business efficiency so Remote system is using PACS room. This remote system will want to evaluate the effectiveness of using the service. Amount of data each 437.5 MB, Copy and Import time is to compare and evaluate sees by use 1 PC. 4 PC, 4 PC+ remote system. The use of the remote system before the January 2010 to June daily average waiting time and the use of the remote system after the January 2011 to June compared to a daily average patient waiting time, evaluate. Using the remote system in January 2011 to June Find out the average remote utilization. The biggest difference on the four copy and eight continued, Were performed two times faster by use 4 PC+ remote system than use 4 PC and four times faster than use 1 PC. Before using the remote system, the daily average wait time is 14.5 minutes after using the daily average 10.2 minutes, waiting time 30% of the existing waiting time was 4.3 minutes, to reduce. Using the remote system in January 2011 to June the average daily number of cases is 107 number and The number of remote and on average 35 cases with 32% in a day remote usage. The use of the remote system to Import, CD Copy and greatly increase the efficiency of their time could be. Hours due to efficiency could also reduce customer waiting time. As a result, the manpower and the use of a remote system over time to maximize efficiency in business hours, work was evaluated by.

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A Study on the Architectural Characteristics of Modern Railway Station in Gyeongju (경주관내 근대 철도역사(鐵道驛舍)의 건축적 특성에 관한 연구)

  • Choi, Moo-Hyun
    • Journal of the Korean Institute of Rural Architecture
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    • v.14 no.3
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    • pp.109-119
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    • 2012
  • This study aims to analyze architectural characteristics of railway station facilities which were built with development of railroads from Japanese Colonial Period to 1950's. To achieve this goals, 7 railway stations in Gyeongju area that are worth preserving were set up as research targets. For this study, I analyzed literature of the railway station and drawings which the KORAL Daegu Branch is keeping. Railway stations without a construction drawing investigated a direct visit. After analyzing the railway station facilities, the architectural properties such as plan, elevation and section have been identified. The results are as follows. First, Each modern railway station is usually consisted of waiting room and office, and ancillary spaces have been added. Over the years, however, the space was expanded horizontally. In that case, the structure and finish materials have been changed, like now. Second, Most of the roof shape is 'Matbae'(gable roof), especially Gyeongju station and Bulguksa Station are 'Woojingak roof. The roof structure is truss structure, especially as Pratt and Scissors type, but Gyeongju Station's structure is a reinforced concrete. Third, main doorway of waiting room is located in the center of the front gable. However, small stations like 'Ahwa' and 'Ipsil' station to ensure the passengers' waiting area are placed next to the office area.

Regulatory Problems in Radionuclide Therapy and Suggestions for Systematic Improvement (방사성동위원소 치료의 제도적 문제점과 개선)

  • Jeong, Jae-Min
    • Nuclear Medicine and Molecular Imaging
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    • v.40 no.2
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    • pp.53-57
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    • 2006
  • Radionuclide therapy has been used for more than 50 years and proved to be a safe and effective modality. However, the patients' right to have the excellent medical service is seriously disturbed by excessive regulations of government institutions such as Korea Institute of Nuclear Safety (KINS), Health Insurance Review Agency (HIRA) and Korea Food and Drug Administration (KFDA). For example, the patients should wait for more than 6 months to have I-131 treatment in many hospitals it is strongly recommended to mitigate the regulations to resonable levels to solve the problems. If HIRA allow the hospitals to charge reasonable rate for radionuclide therapy room, then more hospitals would invest to build the radionuclide therapy rooms and the patients' waiting time would decrease. The waiting time would also decrease, if KINS allow 2 patients to share a radionuclide therapy room. Finally, it is strongly recommended to lower the threshold for approval of new therapeutic radiopharmaceuticals by KFDA, which would allow new effective therapeutic raoiopharmaceuticals to be introduced to clinical practices more easily.

A Study of Perceived Discomfort of The Patients Under Local Anesthesia - Centering Around the Development of Measures - (국소마취 수술환자의 불편감에 관한 연구 - 도구개발을 중심으로 -)

  • Lee, Gyeong Sug;Kim, Mi Ja;Park, Sun Mi;Paek, Sun Young;Lee, Yang Sug;Bae, Sang Do;Choi, Jung Hoon
    • Quality Improvement in Health Care
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    • v.7 no.1
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    • pp.6-17
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    • 2000
  • Background : This study was attempted to provide a basic information necessary for the development of measures evaluating perceived discomfort of the patients under local anesthesia and the developments of nursing intervention and nursing standard. Method : The study subjects were a convenience sample of 100 surgical patients under local anesthesia. The researcher visited the patients directly and explained the purpose of the study to them. Then they were asked to fill out questionnaires which were developed and structured by the researcher, under their prior permission. Out patient's data were collected at recovery room after operation. Results : Factor analysis on measures evaluating the patients under local anesthesia showed that the measures consisted of eight factors including "explanation", "humane treatment", "motion limitation", "pain", "no togetherness", "waiting", "the environment of operating room", and "unkindness". When analyzing each of the factors regarding their degree of contribution to perceived discomfort, it was found that "waiting" was highest in terms of the degree. According to general chara-cteristics of the sampled patients, the factor of "explanation" contributed to perceived discomfort more in male patients than female ones. Regarding parts of medical examination, the patients of otorhinolaryngology felt perceived discomfort most because of the factor of "pain". Conclusion : To relieve perceived discomfort the patients under local anesthesia require providing individually systematized nursing services which can reduce perceived discomfort according to each of the factors. In doing so, an unlimited attention and much effort should be given to realize CQI reaching the dimension of increase in comfort as well as decrease perceived discomfort.

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The Effect of Informational Intervention Delivered by Electronic Patient Information Board in The Waiting Room on The Anxiety of Mothers Whose Children Underwent Elective Surgery (수술대기실 환자현황판을 이용한 수술진행 정보제공이 환아 어머니의 불안에 미치는 효과)

  • Hong, Hee Jung;Yi, Myungsun
    • Korean Journal of Adult Nursing
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    • v.16 no.3
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    • pp.388-397
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    • 2004
  • Purpose: The purpose of this study was to explore the effectiveness of informational intervention delivered by electronic patient information board in the OR waiting room for reduction of anxiety of mothers with child having operation. Method: Nonequivalent control group non-synchronized design was used in this study. The subjects was 52 mothers whose children underwent elective surgery in one Pediatric Hospital. Informational intervention in this study consisted of four critical stages. State anxiety by Spielberger, mean arterial pressure, and heart rates at preoperative and postoperative period were measured. The data were analyzed by using Chi-Square test and t-test with SPSS/PC 10.0 program. Results: 1) There was a significant difference in the state anxiety between the control and the experimental groups. 2) There was no significant difference in the mean arterial pressure between the two groups. 3) There was no significant difference in the heart rate between the two groups. Conclusion: The results of this study indicate that informational intervention delivered by electronic patient information board would be an effective intervention during the operation in reducing anxiety of mothers with child having operation.

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A Study On the Organization of Condolent Space in funeral Ceremony Hall (전문장례식장 조문공간 구성에 관한 연구)

  • 오영모;박재승
    • Korean Institute of Interior Design Journal
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    • no.39
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    • pp.124-131
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    • 2003
  • The purpose of this study is furnishing applicable data, in deviation from the conventional study of architectural planning, for funeral ceremony hall actually built as a various form. For that, this study performed analysis of condolent space, through dividing space into three phase which is planning unit, organizing unit and making layout as a general method of architectural planning steps. The results are as follows. Establishing spaces for bereaved family's rest in funeral space is also applicable, through the renovation, in case of A type u nit that is more than 25$m^2$. If wish to organize funeral space unit by monolithic space type at planning, than should be controle d size of unit so as not to excessive and if wish to organize by connection style and 1:1 separation style, than area of room where coffin is placed should be considered not overly lacking than condoler's waiting space. On arranging of middle corridor type should be controled scale of funeral space so that is not lacking than room where coffin is placed. In case of hall type, there are necessity to make area of condoler's waiting space do not excess than area of room where coffin is placed.

A study on the concentration of formaldehyde in public Facilities in Cheon-An area (천안지역 일부 다중이용시설의 포름알데히드 농도에 관한 연구)

  • Jeon, Hye-li;Jo, Su-Yeon;Jo, Hye-Ran;Cho, Tae-Jin;Park, Jong-An;Son, Bu-Soon
    • Journal of environmental and Sanitary engineering
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    • v.24 no.2
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    • pp.1-8
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    • 2009
  • This study was conducted at a Terminal, a Parking Lot, an Underground shopping center, a Funeral hall and a Hospital waiting room of Cheon An area in August 2008 to examine the concentration level of HCHO(formaldehyde). The concentration level of the remodeled sites were $39.4\;{\pm}\;12.0\;{\mu}g/m^3$ in the terminal, $32.7\;{\pm}\;7.3\;{\mu}g/m^3$ in the parking, and $97.8\;{\pm}\;29.4\;{\mu}g/m^3$ in the underground shopping center. The underground shopping center had the highest level and followed by the terminal and the parking. On the contrary, the site remodeling had the level of $17.7\;{\pm}\;12.4\;{\mu}g/m^3$ in the funeral hall and $17.9\;{\pm}\;0.6\;{\mu}g/m^3$ in the hospital waiting room. The funeral hall had highest level than that of the hospital waiting room. Both the remodeled sites and the not remodeled site had concentration level of HCHO below the standard level, but it was higher in the remodeled sites. There were no relations among the HCHO, the temperature and the humidity in facilities of Cheon An area.