• Title/Summary/Keyword: Volunteer Satisfaction

Search Result 127, Processing Time 0.025 seconds

Comparison of Motives and Satisfaction of Civil Society Organizations to Participate in Volunteering (Focusing on the Beautiful store volunteers)

  • Seok-Soon KWON;Won-Mo GAL;Mi-Hwa JANG;Hye-Ryeong O;Seung-Hyuck PARK
    • Journal of Wellbeing Management and Applied Psychology
    • /
    • v.7 no.2
    • /
    • pp.57-66
    • /
    • 2024
  • Purpose: As environmental and social problems such as disasters caused by climate change and the rapid transition to an ultra-aging society are rapidly emerging, the voluntary participation of citizens in civil society is a good alternative to solve various social problems, and the necessity and role of volunteering is gradually being emphasized. Research design, data, and methodology: This study examined the motivation and satisfaction of volunteer participation and conducted a comparison analysis, focusing on the 2013 Beautiful Store Volunteer Satisfaction Survey and the 2021 Volunteer Satisfaction Survey data. Results: To summarize the main results of the study, first, the motivation to start volunteering was to respond that the individual's subjective disposition influenced the motivation to start volunteering. Second, volunteer participants were able to gain recognition and psychological comfort through volunteer activities. In addition, the satisfaction of the part that increases the confidence of volunteer participants can be seen as a positive change in volunteer work. Third, in relation to the continuity of volunteer work, it was found that problems related to managers and conflicts between organizations and individuals were largely emerging as factors that caused them to quit volunteering. Conclusions: Volunteers should be more interested in cooperation and communication and promote discussions on improvement for sustainable service in communication between other volunteers and managers.

The Effect of Community Spirit on Participation Time to the Youth Volunteer Activities -Mediating Effect of the Level of Satisfaction in Youth Volunteer Activities- (청소년의 자원봉사활동 참여시간이 공동체의식에 미치는 영향 -청소년 자원봉사활동 만족도 매개효과-)

  • Jeon, Myeung-Sook;Park, Sun-Nyeo
    • The Journal of the Korea Contents Association
    • /
    • v.16 no.8
    • /
    • pp.228-237
    • /
    • 2016
  • This study aimed to concretely verify the mediating effect of the level of satisfaction of youth volunteer activities where the youth volunteer activities had the effect on community spirit. The data was collected from 927 students in 2091 students who participated in 5th [Korea Children Youth Panel Study] (KCYPS) in 2014. The results from the analyzed data are as follows. First, it was found that participation time to the youth volunteer activities had the meaningful effect on the youth's community spirit. Second, it was found that participation time to the youth volunteer activities had the meaningful effect on the level of satisfaction in youth volunteer activities. Third, it was found that there was a mediating effect between the participation time and community spirit when considering the level of satisfaction of volunteer activities. Based on the results of these studies, we proposed a volunteer education program for the scheme and the youth that it is possible to improve the satisfaction of the volunteer activities of young people to participate in volunteer activities.

A Study on the Efficient Management of Volunteer Fire Department (의용소방대의 효율적 운영에 대한 연구)

  • Lee, Wonjoo;Oh, Hyunchul;Lee, Kiyoung
    • Fire Science and Engineering
    • /
    • v.30 no.4
    • /
    • pp.148-157
    • /
    • 2016
  • The purpose of this study is to investigate the influence of organizational culture to the activities satisfaction of volunteer firefighter. For that, we surveyed 182 volunteer firefighters worked in Sejong city. The survey was analyzed the reliability in questionnaire design by SPSS 20.0 win program. The interrelationship of each factors were confirmed by analysis of frequency, percentage and regression analysis. The regression analysis was performed in order to investigate effects of group, development, hierachy, and rationality culture based organizational culture on activities satisfaction of volunteer firefighter. A factor of group and development culture in organizational culture was found to be a positive influence on the activities satisfaction of the volunteer firefighter under significance probability of < 0.05. The bigger group and development culture the volunteer fire department, the higher the activities satisfaction of the volunteer firefighter. This paper is expected to serve as a basis for the efficient operation of the volunteer fire department in Korea.

Factors that Have Effects on Public Health Center Volunteers' Satisfaction with Their Work (보건소 자원봉사자의 자원봉사활동 만족도에 영향을 미치는 요인)

  • Lee, Jinhwa;Jung, Hye-Sun;Yi, Yunjeong;Park, Hyunju
    • Research in Community and Public Health Nursing
    • /
    • v.24 no.2
    • /
    • pp.143-150
    • /
    • 2013
  • Purpose: This study was to investigate the relationship between self-esteem and satisfaction with volunteer work in a population of health care center volunteers. Ultimately, the results from this study would help to find ways to keep volunteers continuing their work. Methods: The participants of this study were 179 volunteers who were affiliated with three health care centers located in Gyeonggi-do. Descriptive statistics and multi-stage regression were conducted to analyze data. Results: Self-esteem was significantly associated with the satisfaction with volunteer activity. In addition, the relationship with clients rather than volunteers' general characteristics was also significantly related to the satisfaction with volunteer work. Conclusion: Therefore, it is necessary to increase a volunteer's self-esteem so that the volunteer can keep continuing his or her volunteering activities. Also, in order to promote good relationships between the volunteers and the clients, it will be important to teach communication skills to volunteers.

A Study on the Impacting Factors Influencing on the Volunteer Firefighter's Satisfaction in Sejong City Upon their Activities as a Volunteer Firefighter (세종특별자치시 의용소방대원의 활동 만족도에 미치는 영향 요인 연구)

  • Kim, Seon Woong;Lee, Wonjoo;Lee, Chang-Seop
    • Fire Science and Engineering
    • /
    • v.30 no.1
    • /
    • pp.96-103
    • /
    • 2016
  • The purpose of this paper is to study effects of participation motivations, relationships, and compensation on a satisfaction in activity of volunteer firefighter. For this purpose, we surveyed 106 volunteer firefighter worked in Sejong city. The survey data was analyzed the reliability in questionnaire design by SPSS 20.0 win program. Also, the interrelationship of each factors were confirmed by analysis of frequency, percentage and regression analysis. Furthermore, the regression analysis was performed in order to investigate effects of motivations, interpersonal relationships, and compensation on a satisfaction in activity of volunteer firefighter. A factor of motivations, interpersonal relationships, and compensation was found to be a positive influence on a satisfaction in activity of volunteer firefighter under significance probability of < 0.05. The overall satisfaction was influenced in order of motivations, compensation, interpersonal relationships. This paper is expected to serve as a basis for the efficient operation of the Korean Volunteer Fire Department.

Study on the impact of volunteers' participation motives and interpersonal relationship on the volunteer satisfaction - Fucusing on ○-gun in Chungcheongbuk-do - (자원봉사자의 참여동기 및 대인관계가 자원봉사활동 만족도에 미치는 영향 - 충북 ○군을 중심으로 -)

  • Kang, Hee-Jin;Cho, Sung-Je
    • The Journal of Korea Institute of Information, Electronics, and Communication Technology
    • /
    • v.8 no.1
    • /
    • pp.1-11
    • /
    • 2015
  • In this study we investigate how motive and personal relations of volunteers impact their volunteering satisfaction. The objects were 313 members of a volunteer group in ${\bigcirc}$-gun, central region. We conducted survey from 2014 April 2 to August 31. The data were analyzed by correlation analysis, t-test, multiple regression analysis, through SPSSWIN 18.0 program,(empirical analysis verification : significance level of 5%). The results are as follows: First, with the general characteristics, we found that females, the educated, and the married get more satisfaction. Second, with the local characteristics, long-term residents and the members, who think volunteer activity contribute to the local development, feel more satisfaction. Third, volunteer who has high participation motives, has strong volunteering satisfaction. Finally, volunteers feel more satisfaction when they maintain a good relationships in interpersonal relationship. This study implicates that volunteer activity participation motives and personal relations have a great impact on volunteering satisfaction, to be the basis for volunteer's satisfaction improving policy in the future.

A Study on Influential Factors for the Continuance of Hospital Volunteer Activities (병원자원봉사활동 만족도와 지속성의 영향요인 -부산지역을 중심으로-)

  • Kim, Tae-Gon;Ryu, Hwang-Gun;Bae, Sung-Kwon
    • The Korean Journal of Health Service Management
    • /
    • v.5 no.3
    • /
    • pp.191-202
    • /
    • 2011
  • The aim of this study was to examine the impact of the participation motivation of hospital volunteers, their awareness of hospital image, hospital management of volunteers, the organizational interpersonal relationship of volunteers and their satisfaction with volunteer activities on the continuance of their volunteer activities. The subjects were 480 volunteers who did volunteer activities in 37 hospitals in Busan, 399 subjects were responsed. This study is meaningful in that unlike relevant earlier studies of medicine, it attempted to make an integrative analysis of the influential factors for volunteer activities continuance and to make use of structural equation, a more advanced analysis technique. Besides, this study gave some suggestions on the customized management of hospital volunteers, its objects and related logical model.

The Relations between Participation Motive and Satisfaction Level of the Volunteer Activities of the Elderly People (노인의 자원봉사활동 참여 동기와 활동만족도 간의 영향관계)

  • Kim, Chang-Sug;Choi, Soo-Il
    • The Journal of the Korea Contents Association
    • /
    • v.12 no.4
    • /
    • pp.315-326
    • /
    • 2012
  • The purpose of this study is to examine the motivation of elderly people to participate in volunteer activities and to analyze the effect of participation motivation on satisfaction with volunteer activities of them. The 297 questionnaires which were collected from persons over 60 years old who were doing voluntary service activity in welfare center for the aged, Silver police in Goyang and Paju city. The frequency, factor and regression analysis were used for the research. The results are as follows: First, the motivations to participate in volunteer activities had four factors: self-realization, social activities, social responsibility, and personal achievements, and these factors had positive effect on satisfaction with volunteer activities. Second, the motivation to participation in volunteer activities and the degree of satisfaction with them were found to be different in accordance with age, education, income, religion and health.

The Effects of Adolescents' Volunteer Activities on their Sense of Community - Focusing on the Mediating Role of Self-esteem and Peer Attachment - (청소년 자원봉사활동이 공동체 의식에 미치는 영향 -자아존중감과 또래애착의 매개역할을 중심으로-)

  • Kim, Sun-Suk;Ahn, Jae-Jin
    • Korean Journal of Social Welfare Studies
    • /
    • v.43 no.1
    • /
    • pp.339-363
    • /
    • 2012
  • This study examines the effects of adolescents' volunteer activities on their development of sense of community. When examining the effects of volunteer activities, both quantity and quality sides of volunteer activities were considered in the research model and besides the direct effects of volunteer activities on their sense of community, the mediating role of self-esteem and peer attachment were also examined. The data set of conducted by National Youth Policy Institute was reanalyzed for this study. The subjects of this study were 1,426 first-grade middle school students who had experiences of volunteer activities. The results of the study are as follows. First, the total hours of volunteer activities and the satisfaction with volunteer activities were positively related to their sense of community respectively. In an integrative model which combines both quantity and quality aspects of volunteer activities, however, only the satisfaction with volunteer activities was found to be significant. This means that the satisfaction with and reflective learning after volunteer activities are more important sides of adolescents' volunteer activities than whether and how many times they had experiences in volunteer activities. Second, the satisfaction with volunteer activities was found to enhance adolescents' self-esteem and peer attachment and the changes in their personal traits again led to a higher sense of community. Therefore, both the direct effects of volunteer activities and indirect effects through self-esteem and peer attachment were proved. Based on the results of the study, the need and ways to improve the management system of adolescents' volunteer activities were suggested.

Effect on the Work Satisfaction and Continuance Will by Volunteer's Job Characteristics (자원봉사활동 직무특성이 활동만족도와 지속의지에 미치는 효과)

  • Kang, Jong-Soo
    • The Journal of the Korea Contents Association
    • /
    • v.12 no.2
    • /
    • pp.322-330
    • /
    • 2012
  • The purpose of this study is to examine the effect of the volunteer's job characteristics in university student on their volunteering satisfaction and continuance will. Based on Hackman and Oldham's theory of core job characteristics, this study analyzed 261 university students in Gangwon-do by survey. The results of this study are summarized as follows: The volunteering participation ratio of university student is 71.6%. volunteer's job characteristics, volunteering satisfaction and continuance will is showed lower level. And skill variety, task identity and feedback among Hackman and Oldham's 5 core job characteristics show positive influence on volunteering satisfaction, and skill variety, task indentity, task significance and feedback show positive influence on continuance will. As a result, volunteer's satisfaction and continuance will depended on the job characteristics. Therefore, to assure volunteer's satisfaction and continuance will, redesign for volunteer's job characteristics.