The Journal of Korea Institute of Information, Electronics, and Communication Technology (한국정보전자통신기술학회논문지)

Korea Information Electronic Communication Technology (한국정보전자통신기술학회)
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Study on the impact of volunteers' participation motives and interpersonal relationship on the volunteer satisfaction - Fucusing on ○-gun in Chungcheongbuk-do -

자원봉사자의 참여동기 및 대인관계가 자원봉사활동 만족도에 미치는 영향 - 충북 ○군을 중심으로 -

  • Kang, Hee-Jin (Department of Education at Dongbang Graduate University) ;
  • Cho, Sung-Je (Department of Education at Dongbang Graduate University)
  • Received : 2015.01.08
  • Accepted : 2015.02.05
  • Published : 2015.02.28
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Abstract

In this study we investigate how motive and personal relations of volunteers impact their volunteering satisfaction. The objects were 313 members of a volunteer group in ${\bigcirc}$-gun, central region. We conducted survey from 2014 April 2 to August 31. The data were analyzed by correlation analysis, t-test, multiple regression analysis, through SPSSWIN 18.0 program,(empirical analysis verification : significance level of 5%). The results are as follows: First, with the general characteristics, we found that females, the educated, and the married get more satisfaction. Second, with the local characteristics, long-term residents and the members, who think volunteer activity contribute to the local development, feel more satisfaction. Third, volunteer who has high participation motives, has strong volunteering satisfaction. Finally, volunteers feel more satisfaction when they maintain a good relationships in interpersonal relationship. This study implicates that volunteer activity participation motives and personal relations have a great impact on volunteering satisfaction, to be the basis for volunteer's satisfaction improving policy in the future.

본 연구는 자원봉사자의 참여동기 및 대인관계가 자원봉사활동 만족도에 미치는 영향을 알아보고자 한다. 연구대상은 중부권 ${\bigcirc}$군에 소재한 자원봉사단체 회원 313명이며, 2014년 4월2일부터 8월31일까지 설문조사를 실시하였다. 자료 분석은 SPSSWIN 18.0프로그램을 이용하여 t-test, 상관분석, 다중회귀분석을 실시하였고 실증분석은 유의수준 5%에서 검증하였다. 분석결과는 첫째, 일반적 특성에서는 여성, 고학력, 기혼자의 봉사활동만족도가 높은 것을 알 수 있었다. 둘째, 지역특성에 따른 봉사활동 만족도는 장기거주자, 봉사활동이 지역발전에 기여한다는 인식이 높은 봉사자의 만족도가 높게 나타났다. 셋째, 자원봉사 활동 참여동기가 높은 자원봉사자는 자원봉사활동 만족도가 높은 것으로 나타났다. 넷째, 자원봉사자들의 대인관계가 원만할수록 봉사활동만족도가 높은 것을 알 수 있다. 본 연구의 시사점은 봉사활동 참여동기와 대인관계가 자원봉사활동 만족도에 중요한 영향을 미치는 것으로, 향후 자원봉사자의 만족도 향상을 위한 개선정책의 기초자료가 될 것으로 사료된다.

Keywords

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