• Title/Summary/Keyword: Visitors Behavior

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The Effects of a Marine Leisure Exhibition Event's Appraisal Attributes on Visitors' Satisfaction and Re-visit Intention

  • Cho, Woo-Jeong
    • Journal of Navigation and Port Research
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    • v.35 no.4
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    • pp.335-342
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    • 2011
  • The purposes of this study were to analyze the effects of a marine leisure exhibition event(MLEE)'s appraisal attributes on visitors' satisfaction and rep-visit intention and thus provide fundamental information that facilitates developing effective marketing and operational strategies for a MLEE. In order to accomplish such purposes, this study employed a survey with a total of 300 visitors to a MLEE hosted by G Province. Questionnaires were developed on the basis of related studies and modified to reflect the study context. Then, such questionnaires were verified to be valid and reliable through content validity, factor analysis and internal consistency analysis. Valid 286 questionnaires were analyzed with correlation analysis and multiple regression analysis on significance level of .05. Following findings were derived from current study. First of all, the appraisal attributes of a MLEE had a significant effect on visitors' satisfaction and among them only the factor of event program had a unique relation with the levels of satisfaction. In addition, the appraisal attributes of the MLEE also had a significant effect on visitors' rep-visit intention behavior and among them event program, transportation and employee factors had unique relations with the performance variable in order. In conclusion, all the research hypotheses that had been set up through previous studies were confirmed in this study.

Visitors' Expectation and Satisfaction with Foodservice Qualities in the Rural Theme Villages of Gyeongsangbuk-do (경북지역 테마마을 방문객의 식사관련 서비스 품질 기대와 만족에 관한 연구)

  • Kim Yang-Suk;Lee In-Seon;Kim Haeng-Ran;Choe Jeong-Sook
    • The Korean Journal of Community Living Science
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    • v.17 no.1
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    • pp.67-77
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    • 2006
  • This study was conducted to investigate the degree of visitors' expectation and satisfaction with foodservice qualities in the rural theme villages. The subjects were 210 participants in the rural theme villages of Gyeongsangbuk-do. The results of this study consisted of three major parts: sociodemographic characteristics, visitors' visiting behavior, the analysis of visitors' expectation and satisfaction. 98.8% of the subjects were accompanied by children and most respondents had the intention of revisiting. The foodservice qualities with the highest expectation scores were 'food freshness' (3.76 point) and those with the highest satisfaction scores were 'friendly employee' (4.14 point). According to the overall attributes, visitors' satisfaction was higher than expectation. 'Food taste' and 'Local food' were the relatively most important attributes for overall satisfaction in the rural theme village.

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How Content Affects Clicks: A Dynamic Model of Online Content Consumption

  • Inyoung Chae;Da Young Kim
    • Asia pacific journal of information systems
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    • v.31 no.4
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    • pp.606-632
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    • 2021
  • With many consumers being exposed to news via social media platforms, news organizations are challenged to attract visitors and generate revenue during visits to their websites. They therefore need detailed information on how to write articles and headlines to increase visitors' engagement with the content to drive advertising revenues. For those news organizations whose business model depends mainly on advertisements, rather than subscriptions, it is particularly crucial to understand what makes the website attractive to their visitors, what drives users to stay on the website, and what factors affect a user's exit decision. The current research examines individual news consumers' choices to find patterns of increase or decrease in user engagement relative to a variety of topics, as well as to the mood or tone of the content. Using clickstream data from a major news organization, the authors develop a user-level dynamic model of clickstream behavior that takes into account the content of both headlines and stories that visitors read. The authors find that readers appear to exhibit state dependence in the tone of the articles that they read. They also show how the topics expressed in headlines can affect the amount of content readers consume when visiting the news organization to a much larger degree than the topics expressed in the content of the article. Online publishers can make use of such findings to present visitors with content that is likely to maintain and/or increase their engagement and consequently drive advertising revenue.

A Study on the Attribute of an Art Museum Exhibit Space by a Spectator Behavior (관람자 행태에 의한 미술관 전시공간의 특성 연구 - 전시대상과 전시공간의 상관성을 중심으로 -)

  • Yoon Jae-Eun;Kim Joo-Hee
    • Korean Institute of Interior Design Journal
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    • v.15 no.4 s.57
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    • pp.81-88
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    • 2006
  • The form and function of modern museum present more a variety of aspects in need of transition of the mature civil society and culture than the past. Considering that an art museum is the space where a multitude of unspecified visitors inspect simultaneously, exhibitions and adequate construction make visitors lead to successively visual contact. Consequently a goal of this study is to analyze that there is correlation between exhibit space and exhibitions and to suggest an alternative plan at exhibition through relationship among exhibitions, exhibit space and spectators' behavior. Two Art galleries (one is a large-sized gallery and the other is a small-sized one) located in Pyung-Chang dong were selected to analyze the correlation and suggest the better display for the exhibition. The finding of the study is following. The exhibit space which spectators recognize is assumed diverse forms by an unique characteristics of exhibits and space and an arrangement of exhibitions and the path of flow of spectator who walking ahead have an huge effect on a spectators' behavior. In other words, spectators' watching patterns are affected by display of exhibitions and the path of flow. That is to say, the spectators' behavior and the concentration to watch exhibitions is decided by the exhibit form in the museum, and the quality of watching experience is depended on the spectators' relevant knowledge prior to exhibitions.

Correlation between oral malodor and related factors in visitors to preventive dentistry practice lab (일개 대학 예방치과실습실 방문자의 구취와 요인 간의 상관관계 연구)

  • Jung, Eun-Ju;Park, In-Suk
    • Journal of Korean society of Dental Hygiene
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    • v.16 no.3
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    • pp.383-390
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    • 2016
  • Objectives: The purpose of this study was to examine the correlation between oral malodor and related factors in visitors to preventive dentistry practice lab. Methods: The subjects were selected from 71 visitors to preventive dentistry practice lab in a department of dental hygiene. The subjects were from twenty to twenty nine years old and had no systemic diseases or symptoms. The questionnaire consisted of general characteristics, oral malodor concentration, oral health status, oral health behavior, and self-rated oral malodor. Results: The mean concentration of the oral cavity gas was 50.80. The score of 50.80 was a weak smell by the selected judgement criteria. The oral malodor prevalence rate accounted for 39.1 percent and a weak smell was detected in 40 points. Those having higher oral malodor concentration tended to have lower self-rated oral health status(p<0.05). Conclusions: The results can not be generalized to determine the cause of oral malodor, but self-rated oral health status can be linked to systemic disease control. More investigation should be taken in order to analyzed the correlation between oral malodor and systemic diseases.

Improvement of Mobile Tour-Guide Robots from the Perspective of Users (이용자 측면의 이동형 관람 안내 로봇 개선)

  • Ahn, Tae-Beom;Kang, E-Sok
    • Journal of Institute of Control, Robotics and Systems
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    • v.18 no.10
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    • pp.955-963
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    • 2012
  • A mobile tour-guide robot is a very attractive tour-guide in the exhibition hall of science museums and the necessity of tour-guide robots for museums is gradually increasing. Two kinds of robots have served as tour-guide robots in an exhibition hall of the Korea National Science Museum which is a very densely populated museum of many people and exhibits. The robots move around the large exhibition area and provide guide services to lots of visitors. A robot leads the way to the exhibit that a visitor wants to find and it takes the shortest route. Robots were operated for four months from January to April 2011, and we observed behavior of visitors and collected subjective evaluation of users. The result shows that there are four stages of using a mobile tour-guide robot and some differences of subjective evaluations depending on the gender and the age of the user and we suggest several improvements on the mobile tour-guide robot.

A Basic Study on How to Improve the Management and Operation of Maritime or Coastal National Parks as Based on the Analysis of the Basic Statistical Data on National Parks (국립공원 기초통계자료분석을 기반으로 한 해상·해안형 국립공원 관리운영개선에 대한 기초 연구)

  • Lee, Hee-Won;Yeom, Sung-Jin
    • Journal of Environmental Science International
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    • v.28 no.9
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    • pp.751-763
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    • 2019
  • National parks, which are preserved areas of $6,726.298km^2$($3,972.589km^2$ on land and $2,753.709km^2$, at sea), take up 6.71% of the national territory, and they are classified by type into 17 mountain parks, 4 maritime or coastal parks, and 1 historical site park. Of them all, the maritime or coastal national parks, which are preserved areas covering wide tracts of maritime, lately attract increasing numbers of visitors. In this light, this study identifies the issues with the maritime or coastal national parks such as the changes in the number of visitors and the unbalance involved in the budget execution, based on the visitors to the national parks and the specifics of budget executed for them. On this basis, the study has conducted the research with a view to suggesting improvements for more useful management and operation of the maritime or coastal national parks. As a result, the study has reached the following conclusions. First, to accommodate those who want to visit the maritime or coastal national parks, the tour infrastructure needs to be expanded to guide the visitors' use of the facilities by focusing on their touring behavior and characteristics. Second, budget should be acquired through diversifying revenue structure to eliminate hugely unbalanced budget. Third, visitors nowadays come to national parks for recreational experience or to tour nature, but the maritime or coastal national parks focus on cultural facilities. To accommodate the visitors' needs, the parks should get diversified visitor facilities that reflect the regional characteristics.

An Analysis on the Relationship Between Exhibition Arrangement Types and Viewing Behaviors - Focusing on the Permanent Exhibition Halls at the National Science Museum - (전시배치방식 유형과 관람행동 상관성 분석 - 국립중앙과학관 상설전시관을 중심으로 -)

  • Lim, Che-Zinn;Hong, Su-Mi
    • Korean Institute of Interior Design Journal
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    • v.15 no.2 s.55
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    • pp.150-157
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    • 2006
  • Founded on a close relationship between exhibition scenarios and media, this study was conducted 1) to establish exhibition arrangement types by using three analytical indicators, such as arrangement types of exhibition, groupings of similar exhibition media, and exhibition density; and 2) to demonstrate the importance of considering the characteristics of exhibition arrangement types by using viewing behavior codes as a major analytical indicator. The following three types were investigated in this research: First, the Independent type (Type C) was found to be strongly influenced by architectural and spatial forms, especially by low exhibition density and high visual information. Also, compared with the Wall Dominant type, low number of viewing behavior codes and distribution was found even though there were high correlations among viewing behavior codes. This is assumed to be due to low exhibition density. Second, the Wall Dominant type (Type A) was found to be not influenced by architectural and spatial forms. This is because space is planned and restructured centering on the wall type showcases. At the planning stage of exhibition, it is easy to divide or combine space according to the contents and structure of exhibition scenarios. Compared with the Independent type, low correlations were found among viewing behavior codes. This is due to low participation or manipulation exhibitions. However, this implies that more active viewing behaviors can be induced if appropriate exhibition techniques and arrangement methods are used for each exhibition content. Third, the Independent Dominant type (Type B) was found to confuse visitors in selecting routes by displaying too many exhibits at a limited space in a disorderly fashion. It failed to attract visitors to the main exhibition area, where a big space is formed in the center. Visitors were found to view exhibits that are arranged near the major traffic line.

The Impact of Natural Parks' Servicescapes on Perceived Value, Satisfaction, and Behavior Intention - Focus on Palgong Provincial Park - (자연공원의 서비스스케이프가 탐방객의 지각된 가치, 만족, 행동의도에 미치는 영향 - 팔공산도립공원을 중심으로 -)

  • Kim, Bomi;Lee, Juhee
    • The Journal of the Korean Institute of Forest Recreation
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    • v.22 no.4
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    • pp.83-94
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    • 2018
  • The present study applies the servicescape concept in the domain of Natural Parks to examine the impact of a natural park's servicescape on visitors' perceived value, overall satisfaction, and behavior intention. The study's findings suggest that the components of Natural Parks' servicescape can be evaluated based on three factors; including facilities, convenience, and comfort, accessibility to the park, and facilities inside the park, such as parking lots, bathrooms, and resting areas, in addition to other facilities. The results also revealed that if visitors had a favorable impression of the park facilities, they would have a favorable impression on the value of the intangible experiences, and general satisfaction and behavior intentions would be positive. Particularly, visitors perceive time in the course of a visit to be valuable, which in turn influences the comfort servicescape factor, which suggests the importance of continuous effort from Natural Park management to ensure a clean and pleasant environment. The present study is the first time the concept of servicescape has been applied in the domain of Natural Parks. Follow-up studies are required to improve the reliability and generalization of the research results.

Real-time Visitor's Behavior Analysis System via Ultra-Wide Band Radar (초광대역 레이더를 이용한 실시간 관람 행태 분석 시스템)

  • Lee, Joosoon;Seo, Hogeon;Lee, Kyoobin
    • Smart Media Journal
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    • v.8 no.4
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    • pp.85-90
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    • 2019
  • The Ultra-Wide Band sensor is widely used as a wireless indoor localization technology with frequency bands in the GHz range. Meanwhile, in museums, not only the real-time location of visitors but also information on visit route and duration time is required for patrons' behavior analysis. In this paper, the analysis system based Ultra-Wide Band radar for visitor's viewing behavior is introduced and experimented in the real environment. We built the system in National Museum of Korea, and its 22 Ultra-Wide Band radar sensors receive the real-time location of their visitors: this analyzes the visit route and visit time for patrons.