• Title/Summary/Keyword: Visitor Service

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A Study on Expectation Factor and Level About Food Coordination in Restaurant - For Twenties to Thirties Customers (레스토랑에서의 푸드 코디네이션에 대한 기대요인과 수준에 관한 연구 -$20{\sim}30$대 이용고객을 대상으로-)

  • Ahn, Ji-Won;Kim, Heh-Young;Ko, Sung-Hee
    • Korean journal of food and cookery science
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    • v.23 no.6
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    • pp.930-939
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    • 2007
  • The purpose of this study was to suggest ways for practical food coordination, by examining restaurant-visitor' expectation factors for food coordination in restaurants. Statistical analyses were carried out based on the statistical data collected via survey from the restaurant. visitors. For the data analysis, factor analysis, reliability analysis, frequency analysis, t-test, and ANOVA were applied, using the SAS 9.1(ver.) program. In the results for the general perception of food coordination, the degree of recognition by restaurant visitors for food coordination is not high. However, necessity for food coordination is highly recognized and a 70% of the respondents were positive in their response about an expropriation price. Fitty percent of the respondents indicated a positive response regarding the relationship between the visual effect of the food and a re-visit to the restaurant. Therefore, most restaurant visitors believe food coordination is necessary in restaurants, and expect to pay for it in price.

The Windows Push Server System with Smart Device Identifying Fingerprints over IEEE 802.15.4 Protocol (IEEE 802.15.4 통신을 활용한 지문인식 스마트 기기 연동 푸쉬서버 시스템)

  • Choi, Sung-Ja;Kang, Byeong-Gwon
    • Journal of Digital Convergence
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    • v.10 no.11
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    • pp.419-425
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    • 2012
  • In these days, the trends of home networking system is implementation of easily configured system with home security of emergency alarm and visitor verification services. In this paper, we implemented push server system based on Arduino of open source physical computation platform to verify visitors for the homes without home networking services. In the suggested system, visitor verification is performed in and out of home, and home access security of the system could be constructed with low-cost price by use of windows push server system and smart devices with alarm operation in corresponding to not allowed access trying.

A Study on the Application of WebInterphone Under the .NET Environment (.NET하에서의 웹인터폰 응용에 대한 연구)

  • Lee, Jung-Hoon;Kang, Sung-Chun;Lee, Yun-Ho;Noh, Yong-Deok
    • The KIPS Transactions:PartD
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    • v.14D no.2
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    • pp.235-240
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    • 2007
  • WebInterphone is a temporary composite word made with a Web and a Interphone, and the WebInterphone system has been developed as a new ahrdware/software solution under the .NET environment to remove the drawback of a Interphone which is used only if a host and a visitor should be in same place. In the WebInterphone system, a WebInterphone is connected to a home PC which is also connected to Internet such that a host and a visitor could have a real time communications even though nobody is at home. In this paper, the structure of the WebInterphone system and its operation process are discussed.

A Study on the Influence of Tourism Experience Factors on the Memory, Satisfaction and Loyalty of Tourist Attractions (관광체험요소가 관광지의 기억, 만족 충성도에 미치는 영향에 관한 연구)

  • Park, Wan Gu;Kim, Yong Beom;Choi, Yu-Jin
    • Journal of the Korea Safety Management & Science
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    • v.19 no.2
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    • pp.147-157
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    • 2017
  • The tourism experience factor is an essential source of competitive advantage in the tourism industry and is an important factor for predicting future tourism behavior. Tourism experience elements can be composed of areas of education, entertainment, aesthetics and deviance (Pine and Gilmore, 1998). This study examines the effect of tourist experience factors on tourist loyalty and it is meaningful to see if the experiential economic theory of Pine and Gilmore (1999) is applicable. In order to achieve the purpose of this study, we conducted a questionnaire survey on tourists using experiential tourism factors. As a result, it was found that recreational experiential factors had a significant effect on memory. Memory has a significant effect on both visitor satisfaction and tourist loyalty. This study has academic significance because it focuses on the tourism experience factor which is the core of experiential economic theory. Practical significance is that a lot of experiential contents should be found in order to better match the tourist experience factor to the requirements of visitors to the tourist site. As a result, it is expected to generate revenue and improve its competitiveness.

A Study on Ubiquitous Convention using RFID (RFID를 활용한 유비쿼터스 컨벤션에 관한 연구)

  • Noh, Young;Byun, Jeung Woo
    • Journal of Korea Society of Digital Industry and Information Management
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    • v.5 no.3
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    • pp.175-184
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    • 2009
  • We are entering into a era of enterprise computing that is characterized by an emphasis on broadband convergence, knowledge s haring, and calm services. Some people refer to this as the "ubiquitous" computing because its focus is on a high degree of connectivity between a company and its customers, suppliers, and channel partners. Ubiquitous computing technology, "RF" stands for "radio frequency"; the "ID" means "identifer". The tag itself of a computer chip and an antenna. The shortest metaphor is that RFID is like a bar-code but is read with an electromagnetic field rather than by a laser beam. Much has already been written about the use of RFID. But there is no has written about the use of RFID in the convention industry. Therefore this study have specific objectives as follows. 1. To give details on the use of RFID in convention. 2. To introduces the key concepts behind RFID technology. 3. To identify advantage & disadvantage of RFID technology using a BEXCO CASE study. 4. To study on ubiquitous convention using RFID and effective operation methods such as entrance identification system, session management, machine management, CRM management, visitor management, and contents management. This results provide into the current status of ubiquitous computing technology in convention industries. Specific advantages by using ubiquitous computing technology(RFID) are one-stop differentiate service, wireless internet service, use of visitor management system, entrance by tag, and U-logistics. On other side, disadvantages are security, stabilization of RFID system, higher price of RFID tag, and commercial scale. Convention by using of RFID technology is currently at an early stage. Convention company as BEXCO need to have the capabilities to adapt, to customize, to commercialize, and to modify technology to suit our circumstances.

Visitors' Behavioral Characteristics and Attitudes to the Use and Managerial Attributes in Hallasan National Park, Korea (한라산국립공원에서의 탐방객 이용행태와 이용.관리속성에 대한 태도)

  • Yoo, Ki-Joon;Baek, Jae-Bong;Kim, Sun-Hee
    • Korean Journal of Environment and Ecology
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    • v.21 no.2
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    • pp.126-133
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    • 2007
  • This study was designed to provide basic visiter information for establishing effective park management strategies. A questionnaire survey was at major entry points in Hallasan National Park(Eorimok and Youngsil). 237 random samples among the visitors on the way back home from their visit were chosen to represent general visitor population. As for the results, visitors' recreational satisfaction level with the area was relatively high. The majority of the visitors were satisfied with 20 uses and management related attributes provided by Hallasan National Park system. However, considering lack of sense of hygienic sanitary facilities, consequential deterioration of natural and cultural resources, and entrance fees as well as other costs, there needs to be a managerial priority on visiter service.

A Study on Application of Machine Learning Algorithms to Visitor Marketing in Sports Stadium (기계학습 알고리즘을 사용한 스포츠 경기장 방문객 마케팅 적용 방안)

  • Park, So-Hyun;Ihm, Sun-Young;Park, Young-Ho
    • Journal of Digital Contents Society
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    • v.19 no.1
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    • pp.27-33
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    • 2018
  • In this study, we analyze the big data of visitors who are looking for a sports stadium in marketing field and conduct research to provide customized marketing service to consumers. For this purpose, we intend to derive a similar visitor group by using the K-means clustering method. Also, we will use the K-nearest neighbors method to predict the store of interest for new visitors. As a result of the experiment, it was possible to provide a marketing service suitable for each group attribute by deriving a group of similar visitors through the above two algorithms, and it was possible to recommend products and events for new visitors.

A Study on Visitor Satisfaction at Uljin Eco-Agriculture/Organic Food Expo Korea, 2005 (2005 울진 세계 친환경 농업엑스포 관람객 만족에 관한 연구)

  • Kim Jeong-Min;Yoo Ki-Joon
    • The Korean Journal of Community Living Science
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    • v.17 no.2
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    • pp.139-150
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    • 2006
  • The purpose of this study was to investigate Visitors' satisfaction at Eco-Agriculture/Organic Food Expo held in Uljin in 2005. The questionnaire survey with 1,120 participants was conducted at the venue for three times from July 22nd to August 15th, 2005. The evaluation considered Expo facilities and services, and motives of visit along with demographics of 1,080 valid samples. Evaluation results indicate overall satisfaction level of Expo participation was positive and 63.6% of the respondents showed intention of revisit and/or future visit to agricultural events. Expo facilities and service represented higher satisfaction level, however cost factors such as food and beverage, souvenirs and entrance fee had lower performance levels. The study outcome can help local governments and/or organizers host hallmark tourist events in planning and managing.

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Estimating the Use and Preservation Values of Jirisan National Park Using a Dichotomous Contingent Valuation

  • Han, Sang-Yoel
    • Journal of Korean Society of Forest Science
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    • v.95 no.5
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    • pp.551-555
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    • 2006
  • This research was conducted to estimate the use and preservation values of Jirisan national park, using a dichotomous choice contingent valuation. Jirisan national park was estimated to have the use value of 6,377 won per visitor. In terms of preservation value was estimated 13,030 won per housed per year. The results of this research show that Jirisan national park generated considerable use and preservation values, exceeding far greater than current admission fees. The findings also indicate that the estimated economic value provides enough justification for the national park service to increase admission fees in order to maintain the quality of the natural environment. This result may contribute to guidance on the pricing policy of national park managers and practitioners, although public policy may be made in the political arena.

A Study on the Effect of the Service Quality of Local Festival on Visitors' Satisfaction (지역축제에서의 서비스품질이 참가자 만족도에 미치는 영향에 관한 연구)

  • Lee, Eun-Ji;Moon, Jea-Young;Kwon, Eun-Sil;Kim, Hyo-Kyung
    • Proceedings of the Korean Society of Computer Information Conference
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    • 2019.07a
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    • pp.201-202
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    • 2019
  • 본 연구는 지역축제에 있어 축제참가자에 대해 긍정적인 영향을 주는 요인이 무엇인지를 알아보고자 한다. 지역축제의 경우 경제적, 환경적, 사회 문화적 영향을 받는다는 기존 연구들의 결과를 바탕으로 본 연구에서도 이러한 요인들을 반영하여 지역축제에서 필요한 서비스품질은 무엇인지를 알아보고자 한다. 본 연구는 이러한 결과들의 도출을 우리나라의 지자체에서 시행하고자 하는 지역축제에서 필요로 하는 전략의 방향을 정하는데 도움을 주고 수도권에 비교하여 낙후된 지방의 문화생활 발전에 기여하고자 한다.

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